Blogs

The way parking agencies approach technology is evolving. Not long ago, RFPs typically solved one problem at a time: pay stations, permit software, citation management, enforcement equipment. Today, agencies are asking a broader question. Instead of "What product do we need?" parking leaders are increasingly asking, "How do we modernize our entire operation?" What were once standalone technology purchases are becoming larger modernization initiatives, considering customer experience, data visibility, compliance, and integration as one strategy.

Before he built parking technology, Sean Glavin spent nine years in the Army, including six as a Green Beret with the 5th Special Forces Group, the Army's elite unconventional warfare unit. Green Berets deploy in small teams into ambiguous, high-stakes situations where decisions must be made with incomplete information. He came away with one conviction that outlasted the uniform: Nothing is ever finished; it is either being improved or neglected.

Parking is often one of the first and last points of interaction people have with a city. At the Hartford Parking Authority (HPA), we shared a commitment to doing our part to make that impression positive, even as we worked toward larger strategic goals. Together, we focused on something we could accomplish quickly and affordably while creating the greatest possible value for the community.

On October 13, IPMI’s Planning, Design, & Construction (PDC) Committee will host an interactive roundtable examining lessons learned from the deterioration of existing parking structures—not simply to understand what went wrong, but to consider how those lessons can improve the way parking facilities are designed, constructed, monitored, maintained, repaired, and adapted for the future.

In this Learning Lab, Trellint explored how parking and mobility agencies are shifting away from traditional "rip-and-replace" technology projects and toward open ecosystem strategies. Rather than replacing entire platforms, agencies are increasingly integrating specialized technologies that work together while preserving existing investments.

If you work in university parking and transportation, you quickly learn that parking is rarely just about parking. Our departments serve a remarkably diverse group of people—students, faculty, staff, medical professionals, visitors, contractors, administrators, and other university departments. Each group has different needs, expectations, and priorities. Trying to balance those needs can make parking operations one of the more challenging areas of a university to manage.

I am relatively new to my role directing parking and transit services at Kent State University, and, as you can expect, I’ve had some challenges and lessons along the way. I’ve found it both cathartic and beneficial to reflect on the challenges and lessons learned since stepping into leadership in this industry. I’ve learned how much of a collaborator I truly am and how this has helped me to be a better leader. I’ve dealt with the strain of not being fully staffed and struggling to remain operational while also trying to manage burnout for myself and my staff. Finally, dealing with the politics of parking has challenged me and spurred me to grow as a leader.

A major change is coming to private parking operations in Pennsylvania. On July 17, 2026, Pennsylvania enacted House Bill 1862, a wide-ranging transportation bill that establishes a new framework for how private parking operators can issue charges and contact vehicle owners. The new requirements take effect July 1, 2027, giving operators time to prepare.

This Frontline Fundamentals session, "Stronger Together: Building Solid, Supportive, and Successful Teams," was led by Vanessa Cummings (Ms. V), a parking and mobility consultant with more than 32 years of experience. Participants explored four key work styles, task-oriented, time-oriented, risk-taker, and follower, and learned how understanding these styles can improve teamwork, communication, and task delegation. Ms. V also shared practical strategies for collaborating with and managing different personality types across organizational settings.

A parking structure is not just a place to store cars. It is a long-term infrastructure asset exposed to water, chlorides, freeze-thaw cycles, vehicle loads, and daily traffic. The construction method chosen affects:

Parking enforcement has a perception problem, and according to Passport’s 2025 Parking Compliance Trends Report, 72% of compliance challenges stem from human factors rather than technology. That means the biggest obstacle between parking programs and their goals isn’t the tools -- it’s the relationship between enforcement and the public.

At North Carolina A&T State University (N.C. A&T), sustainability is more than a buzzword; it is woven into daily operations. As the nation’s largest historically Black college or university, N.C. A&T hosts a vibrant calendar of events, from legendary homecomings to major athletic matchups. Yet with each event comes the challenge of managing parking logistics efficiently and responsibly.