Mixed race woman sales manager stretch out hand introduces herself greeting shake hands client smiling look at camera pose indoors with diverse teammates. HR, job interview, business etiquette conceptWhen examining elite performing organizations, the common thread is culture. Organizational culture is the primary driver of group success. Great companies consistently place culture as one of the most important focuses for energy, resources, and staff. The reward is a workforce where every employee lives the company’s values and realizes those precepts through every effort.

Diversity would seem an easy goal but most organizations are ill-equipped to successfully develop a diverse workforce. Traditional efforts continue to yield inconsistent and unsustainable improvements, further generating a lack of ethnic variation. What is missing is a culture that produces diversity.

In this month’s Parking & Mobility magazine, Keith Hutchings, director of the City of Detroit Municipal Parking Department, writes about the core values and recruitment strategies parking and mobility operations can consider to boost their culture and improve diversity, equity, and inclusion. He offers insight from his years in the industry and personal experience. Read and share it here.

Please join IPMI to continue the conversation at one of two events about diversity, both offered Feb. 11:

  • Understanding Racism: an online, instructor-led course open to all. 2 CAPP points; details and register here.
  • Shoptalk: Diversity, Equity, and Inclusion From Your Perspective. Open to IPMI consultant, commercial operator, and supplier members only. Details and register here.