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The International Parking & Mobility Institute (IPMI) is the largest community for parking, transportation, and mobility professionals in the world. We welcome you to our community, where you will have access to best-in-class learning, a powerful network, and tools you need for success.
Thought Leadership
Membership
IPMI members maximize their access to our unparalleled network and community of parking, transportation, and mobility professionals and organizations.
With cutting edge-research and publications, members gain the information and expertise they need to streamline and advance their operations.
Learning opportunities include in-person events like the annual Conference & Expo and Leadership Summit, live virtual events, a comprehensive library of on-demand courses, and certificates and credentials.
Education & Events
Join the Princeton University team as they showcase how data can drive smarter decisions, ease parking stress, reduce congestion, and ultimately improve the campus experience.
IPMI offers the largest and leading community of parking, transportation, and mobility professionals in the world. Get more connected with our community and learn about all the benefits of membership, including unrivaled education and training, accreditation and certification programs, and career-building opportunities.
Today’s campus and facility leaders are no longer interested in disjointed management systems. They demand a unified, integrated approach that connects bike lanes, parking garages, transit hubs, pedestrian pathways, ADA-compliant routes and building navigation—all in one place. Vicinia.io delivers exactly that. Join us for an exclusive 1-hour Learning Lab showcasing how a single, intelligent platform can transform the entire campus experience—from arrival to destination.
Orlando, FL – HONK, North America’s leading provider of contactless payments for parking and mobility, is pleased to announce the appointment of David Hoyt as Chief Strategy Officer (CSO). A seasoned executive with over 20 years in parking, mobility, and transportation tech, Hoyt will lead strategic efforts across emerging markets, product innovation, partnerships, and M&A. Hoyt brings a strong track record of results-oriented leadership, having driven significant revenue and market growth as Chief Revenue Officer, and later as Managing Director, North America, at ParkMobile. He previously held leadership roles at T2 Systems and SP Plus Corporation (Standard Parking), giving him a broad perspective across both software and field operations. “We’re thrilled to welcome David to the HONK executive team,” said Michael Back, HONK Founder and CEO. “He brings deep industry knowledge, a sharp strategic mind, and a strong track record of driving growth. David’s leadership will play a pivotal role as HONK enters its next phase of innovation and expansion, focusing even more on what sets the company apart: making parking and mobility easier for everyone, from drivers to asset owners.” HONK continues to scale rapidly, recently earning a spot on Canada’s Top Growing Companies list for 2024. As demand rises for frictionless, software-based mobility solutions, HONK remains at the forefront with a vertically integrated platform that unifies advanced payments, permitting, third-party integrations, and data insights. “I’m excited to join HONK at such a transformative moment,” said Hoyt. “The team has built a reputation for agility, innovation, and strong client relationships. I look forward to contributing to its continued growth by identifying new opportunities, building meaningful partnerships, and advancing the way people access and experience mobility.” As CSO, Hoyt will focus on identifying and capitalizing on new market trends, expanding HONK’s strategic footprint, and working closely with the leadership team to support sustainable, scalable growth.
MONTRÉAL — Genetec Inc. (“Genetec”), the global leader in enterprise physical security software, today announced that Texas A&M University is successfully using Genetec AutoVu™ automatic license plate recognition (ALPR) technology to modernize its parking enforcement system. With a rapidly growing student and staff population, Texas A&M’s Transportation Services division faced increasing challenges in managing over 36,000 parking spaces. The manual processes of issuing and managing physical permits and conducting foot patrols for parking enforcement were time-consuming and inefficient. Following the successful implementation of Genetec Omnicast™, Texas A&M deployed a scalable and automated solution using Genetec AutoVu ALPR to overcome these parking enforcement challenges. By equipping enforcement vehicles with AutoVu SharpZ3 cameras and installing fixed ALPR cameras at parking lot entrances and exits, the university transitioned to a more efficient, real-time monitoring system. The automated system allows enforcement teams to quickly identify unregistered vehicles and reduce patrol times. The shift to virtual permits has also eliminated the need to print out a paper receipt to put on a dashboard before a hang tag arrives in the mail. Now, vehicle information is in the system almost immediately after the customer purchases the permit. “Moving away from paper permits and hang tags was a huge success, reducing time and resources required to enforce parking,” said Dell Hamilton, Parking Systems Manager at Texas A&M. “Leveraging Genetec AutoVu, we’re able to reallocate resources more efficiently, such as sending patrols more frequently to high violation areas, and have reduced overhead costs since we don’t print and distribute hang tags.” With the success of the Genetec AutoVu and Omnicast implementations, Texas A&M is looking to further enhance its parking infrastructure. Transportation Services is working with T2 Systems, a Genetec partner, to implement ALPR-based access control in one of the campus garages with an existing Genetec ALPR installation. Other garages may follow. Transportation Services has also outfitted more than 60 of its transit buses with Security Center Fleet Monitoring. The remaining 30+ buses are scheduled to be completed this year. “We’d like to continue expanding our use of Genetec ALPR. Whenever Genetec introduces a solution, it works,” said Hamilton. “Our team has been able to significantly improve our parking and transit operations using Genetec. I can’t imagine working with anyone else.” To read the full customer story, visit: https://www.genetec.com/customer-stories/texas-am About Genetec Genetec Inc. is a global technology company that has been transforming the physical security industry for over 25 years. The company’s portfolio of solutions enables enterprises, governments, and communities around the world to secure people and assets while improving operational efficiency and respecting individual privacy. Genetec delivers the world’s leading products for video management, access control, and ALPR, all built on an open architecture and designed with cybersecurity at their core. The company’s portfolio also includes intrusion detection, intercom, and digital evidence management solutions. Headquartered in Montreal, Canada, Genetec serves its 42,500+ customers via an extensive network of accredited channel partners and consultants in over 159 countries. For more information about Genetec, visit: https://www.genetec.com Press Contact: North America Véronique Froment Bubble Agency veroniquef@bubbleagency.com Tel: +1 603.537.9248 North America Kim Velasco Bubble Agency kimv@bubbleagency.com Tel: +1 760.587.9916
New Brunswick, NJ — Parking Base, the leading provider of customized cloud-based parking management solutions, announced that it has been selected by Rutgers University to provide a cutting-edge digital parking permitting program for the university’s campuses. This new system will revolutionize the way parking permits are issued and managed, boosting convenience for students, faculty, and visitors while modernizing the university’s parking operations. “We are excited to partner with Rutgers University to bring advanced digital parking management to all of its campuses,” said Ebby Zachariah, CEO of Parking Base. “This program is innovative and improves the parking experience for faculty, staff, students, and visitors and sets a new standard for campus parking.” The Rutgers University digital parking program is built on Parking Base’s industry-leading cloud-based parking management platform, and Parking Base provides day-to-day management of the program. Also partnering on the program are Park Loyalty, a trusted leader in omnichannel violations management, and Modii, a data integration and parking intelligence provider. Park Loyalty will provide compliance and enforcement services while Modii’s wayfinding technology will allow the university to provide real-time parking availability data to parkers via the university parking app. Parking Base’s digital parking solution will streamline and simplify the parking permit process across Rutgers’ multiple campuses. Key features and benefits of the new program: Streamlined Permit Options: The new system will significantly reduce the number of parking permit types, making the process easier for users to understand and navigate. Convenient Online Purchasing: Students, faculty, and visitors can purchase parking permits online, eliminating the need to visit the parking office. By automating the process, the digital permit program also reduces the risk of human error and frees up university parking staff to focus on other priorities. Inter-Campus Usability: Digital permits will be valid across all Rutgers campuses, offering users greater flexibility and convenience. Proactive Parking Notifications: The system will notify parkers via text message if they park in an ineligible lot, allowing them to move their vehicles before enforcement is contacted. This feature promotes compliance while minimizing parking violations. Digital Guest Passes and Special Event Permits: The system will also permit the online purchase of digital parking guest passes and permits for events such as move-in days, ensuring a convenient experience. Enforcement Solutions: The program uses Park Loyalty’s Enforce Pro® platform with advanced License Plate Recognition (LPR) technology to streamline enforcement, allowing enforcement teams to issue citations and warnings with precision and reliable evidence, enhancing compliance. Real-Time Wayfinding: Utilizing Modii’s Parking Finder technology, parkers will be able to access maps showing where parking is available on campus at that moment via their personal devices. Parking Finder works with both IOS and Android devices. In the future, the university also plans to explore and potentially deploy technological enhancements such as utilization of autonomous vehicular technologies, digital signage solutions and AI integrations to augment data analytics and user experiences. The implementation of the new digital parking program aligns with Rutgers University’s dedication to enhancing campus life through technology-driven solutions. For more information about Parking Base and its solutions, please visit www.parkingbase.com. About Parking Base Parking Base is the leading company offering cloud-based parking management solutions to handle all aspects of parking operations. Its comprehensive suite of products includes Permit Manager, Valet Manager, Destination Manager, and Access Manager, and it delivers a seamless and customizable digital, cloud-based solution in a single platform. Parking Base’s tools are designed to optimize efficiencies for parking owners and operators, while enhancing the customer experience. For more information about Parking Base, please visit www.parkingbase.com. About Park Loyalty Park Loyalty is a trusted leader in omnichannel violations management, providing solutions for municipalities, universities, and private operators across on-street and off-street environments. Its Pro Solutions® suite optimizes ticketing, processing, permitting, and rewards programs, helping customers shift parking programs from punitive to incentive-driven. With agentic AI features, seamless integrations, and a customer-first approach, Park Loyalty enhances enforcement workflows, improves compliance, and maximizes operational efficiency. More: parkloyalty.com About Modii: Modii provides modern mobility solutions via a unified platform of digital infrastructure, data integration, and parking intelligence. The innovative technology supports the digital transformation of urban areas and campuses while empowering thoughtful parking planning through data-driven insights. For more information about Modii please visit www.modii.co.
Professional Development
Accredited Parking Organization (APO) is a designation for parking, transportation, and mobility organizations that have achieved a comprehensive standard of excellence.
IPMI offers industry-leading certification that places those who earn the designations as the leaders of the profession. The PTMP credential is respected worldwide as the leading parking and mobility credential.
The IPMI Conference & Expo brings together professionals representing every level of experience and segment of the parking, transportation, and mobility industry. The event delivers four days of exceptional education, the largest display of parking- and mobility-specific technology and innovations, networking, and the opportunity to connect with a global community – to advance the industry.
Employees are an organization’s most valuable asset. An investment in staff training and education brings a high rate of return in job performance and satisfaction. IPMI offers custom, agency-specific trainings on these topics for your staff. Our training team is made up of industry veterans who can help your organization soar.
Parking Enforcement & Compliance Professional™ (PECP) is the next step in your career path as a parking enforcement professional.
Virtual education includes live online training in the form of webinars, Frontline training , and instructor-led learning courses. IPMI also offers a robust online library for on-demand learning.
Enhance your visibility and increase your bottom line with IPMI’s publications, platforms, and events.
Work with the IPMI team to create a customized package to reach your target audience and exceed your sales goals.
Your competition is here, are you?
“I distinctly remember stepping into the expo hall at my first IPMI conference and feeling completely overwhelmed by the size and scope of the industry, but even in the chaos, I found familiar faces and began to make new connections. After the conference, I took advantage of more of the opportunities offered by IPMI and as my network expanded and my skill set broadened, the once daunting industry started to feel like a small, collaborative community.”
Amanda Scala, PTMP /Associate Director, University of Maryland, College Park
“I have been a member of IPMI for many years, and it has been a huge part of my professional industry networking and resource community. Whether I was working at a university, as an operator, or on the vendor side, IPMI has been my lifeline for staying on top of industry trends, issues, and protocols, keeping me informed with articles, committees, and networking opportunities. Staying relevant is the key, and now, attending the Leadership Summit creates more opportunities to do just that as well as connect on a more personal level.”
Mary Mabry, PTMP /Product Manager-Parking Solutions, Cardinal Tracking, Inc.
“I have been a proud member of IPMI since 2007, and it has been an invaluable resource throughout my career in the industry. IPMI has provided me with countless opportunities to share my expertise, engage in meaningful collaborations, and learn from an incredible network of professionals worldwide. The support and resources I’ve received have not only advanced my professional development but also allowed me to contribute to the growth of others in the field. IPMI truly fosters a spirit of connection, innovation, and mutual support that continues to shape our industry. I am glad to be part of the IPMI family!”
Melissa Yates, PTMP /Partner Program Manager, ParkMobile, LLC
“Harvard Parking and Transportation Services supports our University’s mission of education, teaching, and research. For me, this has always aligned with IPMI’s vision within the parking and mobility industry. The educational content created by IPMI is directly infused into my operation to support our high standards of operational excellence and service value.”
John Nolan, MS, PTMP /Managing Director of Transportation and The Campus Service Center, Harvard University (Retired)
“IPMI has been the backdrop of my curbside and parking professional life for the past ten years. Introducing me and my team to new operational and policy ideas, existing and emerging technology, and colleagues from across the country and world. IPMI listens to the needs of its membership, creating ways to connect and learn from each other that bring value and insights. On a regular basis, my municipal network peers provide support to each other thanks to the connections made through IPMI.”
Alyssa Alt /Manager Curbside & Parking, City of Denver Department of Transportation & Infrastructure
Relevant Resources
Parking Enforcement Customer Service. Does the word “enforcement” go hand in hand with customer service? Yes, it certainly does, and it can be demonstrated daily in both big and small ways. I want to speak more about this and how a servant leader can positively impact an enforcement team to serve their community and show this toward each other in internal customer service, leading to employee retention and a positive and happy workplace. What is customer service? The Oxford dictionary defines it as “the assistance and advice provided by a company to those people who buy or use its products or services.” But it means so much more than this because it can create a feeling and attitude of support and motivate an individual to help others, bringing satisfaction and gratitude to both the giver and the receiver. Customer Service involves using various tools, including listening, empathy, understanding, and problem-solving, while feeling empowered to help. In my seven years as a parking enforcement supervisor with the City of Boulder, we always work hard to demonstrate the city values of Respect, Collaboration, Innovation, Integrity, and Customer Service. This shows up daily with anyone we cross paths with. However, the value of customer service involves more than just doing a job. It often goes beyond what’s expected. Whether changing someone’s tire, jumping someone’s dead battery, providing directions, or being there for someone in a time of need, we can always find ways to show excellent customer service. This cannot be just a simple expectation but must come from somewhere more than a policy. It’s seeing a community or customer as family. It comes from a heartfelt desire to help as if this person is a family member in a time of need. I look forward to hearing your thoughts about this. Leo Pelle, PTMP, is a Parking Enforcement Supervisor for the City of Boulder, Colorado. Leo can be reached at pellel@bouldercolorado.gov.
As John Peverada officially retires after more than 30 years of dedicated service to the City of Portland and the parking industry, it’s an honor to reflect on the incredible legacy he leaves behind. For the past six years, I’ve had the privilege of working alongside John as Client Success Principal at Passport. During that time, I’ve come to know him as not only a thoughtful and visionary leader but also as a person of unwavering integrity. His approach to solving complex challenges with humility and fairness has shaped Portland’s parking operations into a model for cities across the country. Initially joining the City during a downturn in the real estate market, John anticipated a brief tenure. But he quickly became captivated by the field’s challenges, from technology and garage maintenance to budgeting, staffing, and customer service. As Parking Director, he led with autonomy and intention. A former NEPC Board Member, John consistently emphasized professional development, networking, and staying ahead of trends. In his words, it’s “more about substance than style.” Among many accomplishments, John led Portland’s transition from over 100,000 hand-written citations per year to a modern, cloud-based ticketing system with digital permitting and LPR. He also embraced mobile payments early on, accounting for nearly 80% of meter revenue. John approaches partnerships with thoughtfulness and strategy. Our work together has always been collaborative and focused on serving Portland’s community. And he never forgets the human side. “Get out on the street,” he says, “listen to customers and employees, and most of all, be fair.” His advice to newcomers? Stay informed, join industry groups, explore new tech, and always listen. Now entering retirement, John looks forward to family, travel, and the outdoors. His legacy of innovation, integrity, and leadership will continue to guide the industry for years to come. Congratulations, John, and thank you. Tydus Kira Mana is the Client Success Principal for Passport. Tydus can be reached at tydus.mana@passportinc.com.
There has been some chatter amongst our San Francisco group recently related to what motivates and inspires us individually to show up, day in and day out, and do what we do. For some, an easy answer, for others a little self-reflection and introspection is needed to coax out a more developed response. One of the main responses, is to set an example – for one’s children or family, for the employees we lead. There is a sense that what we do is meaningful in that we can provide not only sustenance but also life guidance for those we love and support, to nurture the human kindness in others. That we can demonstrate peer to peer connection. For some, the acceptance of a certain role holds great responsibility, and we feel a duty to uphold the position in which we provide leadership. We want to see others succeed and we will do all in our power to support others in accomplishing shared goals, both large and small. Personal ambition and drive to find meaning in work and life is also a great motivator. Some folks are driven to complete any task at hand with energy and passion. Whatever the answer is, there is a basis to nurture and lead others as best as we can. Our goals often align and a group can thrive when we consider both personal and shared success as meaningful. Adam Feller, PTMP, is an Operations Manager for LAZ Parking. Adam can be reached at Afeller@lazparking.com.
Data has become a fundamental driver of revenue growth and customer satisfaction, shaping the way parking operators, smart cities, and urban hubs manage demand and pricing. By shifting away from static pricing models, organizations are leveraging real-time analytics to make proactive, data-driven decisions that enhance efficiency and profitability. The Role of Data in Revenue Optimization Traditional revenue management relies on historical data, which limits responsiveness to real-time demand shifts. Data observability ensures that parking and mobility operators have a continuous, accurate view of booking trends, allowing them to identify revenue opportunities and potential gaps before they impact profitability. Using Data to Drive Smarter Strategies By integrating business intelligence tools, operators can enhance pricing, maximize occupancy, and improve customer engagement. One key insight is the impact of peak booking times – Thursdays and Fridays see a significant increase in reservations, while booking success rates peak between 7-11 AM, 1 PM, and 6-7 PM. Aligning marketing campaigns and price adjustments to these windows can improve conversion rates and revenue generation. Similarly, the rise in last-minute bookings (with over 60% of transactions happening within five days of travel) highlights the need for seamless experiences and real-time availability updates to capture spontaneous customers. Turning Data into Action With real-time analytics, parking operators, urban mobility planners, airports, and commercial hubs can implement dynamic pricing strategies, predict demand fluctuations, and personalize customer outreach. Instead of reacting to market changes, organizations can anticipate them—ensuring revenue opportunities are maximized across different sectors. To explore these insights in greater detail, read the full article here. Sarah Marks is the Director of Communications for Rezcomm. Sarah can be reached at sarah.marks@rezcomm.com.
When you receive a citation what is the first thing you think? For some of you reading this, you know exactly what you did wrong, for the larger majority, it is a systematic attack to ruin your day. When we are writing citations are we thinking about correcting the incorrect actions of residents and visitors to our city, or has Revenue Generation taken over the tone? Often times at the end of the week or month we are looking at our citation numbers as a revenue generator and we cant wait to report back how well we did. This being said, there is an argument for high compliance and therefore low citation revenue… which would you prefer? The price tag on a citation weighs much more than paying the two dollar parking fees. This also adds to the stickiness of the parking operator in that private or public lot. Is this corrective action or are we kidding ourselves and we are all about the money? There is a fine line between your bottom line and correcting incorrect actions in your private or public lot, city, or jurisdiction. What do you find that outweighs one way or another at your location? Tate Misiaszek, PTMP is a Project Manager for LAZ Parking. You can reach Tate at TMisiaszek@lazparking.com.
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