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The International Parking & Mobility Institute (IPMI) is the largest community for parking, transportation, and mobility professionals in the world. We welcome you to our community, where you will have access to best-in-class learning, a powerful network, and tools you need for success.

Collins Park "Arts & Letters" Parking Garage, City of Miami Beach

Membership

IPMI offers all the resources of the world’s largest parking, transportation, and mobility association, coupled with the benefits of close-knit community.

IPMI Membership Community

Networking & Community

IPMI members maximize their access to our unparalleled network and community of parking, transportation, and mobility professionals and organizations.

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Research, Trends, & Industry News

With cutting edge-research and publications, members gain the information and expertise they need to streamline and advance their operations.

IPMI Membership Education

Education & Advancement

Learning opportunities include in-person events like the annual Conference & Expo and Leadership Summit, live virtual events, a comprehensive library of on-demand courses, and certificates and credentials.

Latest News

IPMI & Member News
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IPMI & Member News Leadership
Posted Apr 21, 2025

IPMI Announces 2025-2026 Board of Directors

FREDERICKSBURG, VA: The International Parking & Mobility Institute (IPMI) is pleased to announce its 2025-2026 Board of Directors. The association held elections in April 2025. The 2025-2026 board will begin their term at the conclusion of IPMI’s 2025 Parking & Mobility Conference & Expo in Louisville, Kentucky, June 8-11. The Executive Committee will begin the second year of their two-year appointments: Alejandra “Alex” Argudin, PTMP, Chief Executive Officer, Miami Parking Authority, as Board Chair; Maria Irshad, PTMP, Deputy Director, ParkHouston, as Chair-elect; Marlene Cramer, PTMP, Director of Transportation and Parking Services, California Polytechnic State University, as Treasurer; and Gary Means, PTMP, Executive Vice President of Pivot Parking, as Past Chair. One newly elected board member will serve for the next two years: Julie Dixon, President, Dixon Resources Unlimited. Re-elected board members who will serve an additional term through 2026 include: Josh Cantor, PTMP, George Mason University, Director of Parking & Transportation; Carmen Donnell, PTMP, Managing Director, North America, PayByPhone; Irma Henderson, PTMP, Director of Transportation Service, University of California, Riverside; Shawn McCormick, Director, Parking Enforcement and Traffic, San Francisco Municipal Transportation Agency (SFMTA); and Gabe Mendez, PTMP, Director of Transportation Operations, University of Wisconsin-Madison. The entire 2025-2026 IPMI Board of Directors, effective June 11, 2025, is: Chair: Alejandra “Alex” Argudin, PTMP, Chief Executive Officer, Miami Parking Authority, Miami, FL. Chair-elect: Maria Irshad, PTMP, Deputy Director, ParkHouston, Houston, TX. Treasurer: Marlene Cramer, PTMP, Director of Transportation and Parking Services, California Polytechnic State University, San Luis Obispo, CA. Past Chair: Gary Means, PTMP, Executive Vice President, Pivot Parking, Frankfort, KY. Josh Cantor, PTMP, Director of Parking & Transportation, George Mason University, Fairfax, VA. Julie Dixon, President, Dixon Resources, Fullerton, CA. Carmen Donnell, PTMP, Managing Director, North America, PayByPhone, Vancouver, British Columbia, CN. Robert Ferrin, PTMP, Senior Project Manager, Kimley-Horn, Columbus, OH. Irma Henderson, PTMP, Director of Transportation Services, University of California, Riverside, Riverside, CA. Casey Jones, PTMP, Senior Director of Customer Success, FLASH, Boise, ID. Alex MacIsaac, PTMP, Director, University of Toronto Transportation Services, Toronto, ON. Shawn McCormick, Director, Parking Enforcement and Traffic, San Francisco Municipal Transportation Agency (SFMTA), San Francisco, CA. Gabe Mendez, PTMP, Director of Transportation Operations, University of Wisconsin, Madison, WI. JC Porter, PTMP, Director of Commuter Services/TDM, Arizona State University, Tempe, AZ. Josh Stone, PTMP, Executive Director, Parking and Transportation, Virginia Commonwealth University, Richmond, VA Shawn Conrad, CAE, CEO, International Parking & Mobility Institute, Fredericksburg, VA. About IPMI The International Parking & Mobility Institute (IPMI) is the world’s largest association of professionals in parking, mobility, and transportation. IPMI works to advance the parking and mobility profession through professional development, certification, research and data collection, advocacy, and community building. With experts worldwide in dozens of specialties, IPMI helps parking, mobility, and transportation function efficiently so people, businesses, and communities can keep moving.

David Hoyt Appointed Chief Strategy Officer at HONK
IPMI & Member News Leadership Vendors/Products
Posted Apr 16, 2025

David Hoyt Appointed Chief Strategy Officer at HONK

Orlando, FL – HONK, North America’s leading provider of contactless payments for parking and mobility, is pleased to announce the appointment of David Hoyt as Chief Strategy Officer (CSO). A seasoned executive with over 20 years in parking, mobility, and transportation tech, Hoyt will lead strategic efforts across emerging markets, product innovation, partnerships, and M&A. Hoyt brings a strong track record of results-oriented leadership, having driven significant revenue and market growth as Chief Revenue Officer, and later as Managing Director, North America, at ParkMobile. He previously held leadership roles at T2 Systems and SP Plus Corporation (Standard Parking), giving him a broad perspective across both software and field operations. “We’re thrilled to welcome David to the HONK executive team,” said Michael Back, HONK Founder and CEO. “He brings deep industry knowledge, a sharp strategic mind, and a strong track record of driving growth. David’s leadership will play a pivotal role as HONK enters its next phase of innovation and expansion, focusing even more on what sets the company apart: making parking and mobility easier for everyone, from drivers to asset owners.” HONK continues to scale rapidly, recently earning a spot on Canada’s Top Growing Companies list for 2024. As demand rises for frictionless, software-based mobility solutions, HONK remains at the forefront with a vertically integrated platform that unifies advanced payments, permitting, third-party integrations, and data insights. “I’m excited to join HONK at such a transformative moment,” said Hoyt. “The team has built a reputation for agility, innovation, and strong client relationships. I look forward to contributing to its continued growth by identifying new opportunities, building meaningful partnerships, and advancing the way people access and experience mobility.” As CSO, Hoyt will focus on identifying and capitalizing on new market trends, expanding HONK’s strategic footprint, and working closely with the leadership team to support sustainable, scalable growth.

Texas A&M Modernizes Campus Parking with Genetec
Enforcement IPMI & Member News Parking Lots Technology University Vendors/Products
Posted Apr 15, 2025

Texas A&M Modernizes Campus Parking with Genetec AutoVu ALPR

MONTRÉAL — Genetec Inc. (“Genetec”), the global leader in enterprise physical security software, today announced that Texas A&M University is successfully using Genetec AutoVu™ automatic license plate recognition (ALPR) technology to modernize its parking enforcement system. With a rapidly growing student and staff population, Texas A&M’s Transportation Services division faced increasing challenges in managing over 36,000 parking spaces. The manual processes of issuing and managing physical permits and conducting foot patrols for parking enforcement were time-consuming and inefficient. Following the successful implementation of Genetec Omnicast™, Texas A&M deployed a scalable and automated solution using Genetec AutoVu ALPR to overcome these parking enforcement challenges. By equipping enforcement vehicles with AutoVu SharpZ3 cameras and installing fixed ALPR cameras at parking lot entrances and exits, the university transitioned to a more efficient, real-time monitoring system. The automated system allows enforcement teams to quickly identify unregistered vehicles and reduce patrol times. The shift to virtual permits has also eliminated the need to print out a paper receipt to put on a dashboard before a hang tag arrives in the mail. Now, vehicle information is in the system almost immediately after the customer purchases the permit. “Moving away from paper permits and hang tags was a huge success, reducing time and resources required to enforce parking,” said Dell Hamilton, Parking Systems Manager at Texas A&M. “Leveraging Genetec AutoVu, we’re able to reallocate resources more efficiently, such as sending patrols more frequently to high violation areas, and have reduced overhead costs since we don’t print and distribute hang tags.” With the success of the Genetec AutoVu and Omnicast implementations, Texas A&M is looking to further enhance its parking infrastructure. Transportation Services is working with T2 Systems, a Genetec partner, to implement ALPR-based access control in one of the campus garages with an existing Genetec ALPR installation. Other garages may follow. Transportation Services has also outfitted more than 60 of its transit buses with Security Center Fleet Monitoring. The remaining 30+ buses are scheduled to be completed this year. “We’d like to continue expanding our use of Genetec ALPR. Whenever Genetec introduces a solution, it works,” said Hamilton. “Our team has been able to significantly improve our parking and transit operations using Genetec. I can’t imagine working with anyone else.” To read the full customer story, visit: https://www.genetec.com/customer-stories/texas-am About Genetec Genetec Inc. is a global technology company that has been transforming the physical security industry for over 25 years. The company’s portfolio of solutions enables enterprises, governments, and communities around the world to secure people and assets while improving operational efficiency and respecting individual privacy. Genetec delivers the world’s leading products for video management, access control, and ALPR, all built on an open architecture and designed with cybersecurity at their core. The company’s portfolio also includes intrusion detection, intercom, and digital evidence management solutions. Headquartered in Montreal, Canada, Genetec serves its 42,500+ customers via an extensive network of accredited channel partners and consultants in over 159 countries. For more information about Genetec, visit: https://www.genetec.com Press Contact: North America Véronique Froment Bubble Agency veroniquef@bubbleagency.com Tel: +1 603.537.9248 North America Kim Velasco Bubble Agency kimv@bubbleagency.com Tel: +1 760.587.9916

Professional Development

Education & Advancement

Accredited Parking Organization

Accredited Parking Organization (APO) is a designation for parking, transportation, and mobility organizations that have achieved a comprehensive standard of excellence.

IPMI E A Expo Accredited Parking Organization APO

Parking, Transportation & Mobility Professional™ (PTMP™ )

IPMI offers industry-leading certification that places those who earn the designations as the leaders of the profession. The PTMP credential is respected worldwide as the leading parking and mobility credential.

IPMI E A Expo Certification

Conference & Expo

The IPMI Conference & Expo brings together professionals representing every level of experience and segment of the parking, transportation, and mobility industry. The event delivers four days of exceptional education, the largest display of parking- and mobility-specific technology and innovations, networking, and the opportunity to connect with a global community – to advance the industry.

E A Conference floor shot

On-Site Training

Employees are an organization’s most valuable asset. An investment in staff training and education brings a high rate of return in job performance and satisfaction. IPMI offers custom, agency-specific trainings on these topics for your staff. Our training team is made up of industry veterans who can help your organization soar.

IPMI E A Expo Onsite Training

Parking Enforcement & Compliance Professional™ (PECP™ )

Parking Enforcement & Compliance Professional™ (PECP) is the next step in your career path as a parking enforcement professional.

PECP Parking Enforcement & Compliance Professional and a Student at a parking meter

Virtual Education

Virtual education includes live online training in the form of webinars, Frontline training , and instructor-led learning courses. IPMI also offers a robust online library for on-demand learning.

IPMI E A Expo Webinar Graphic
2025 IPMI Sponsorship & Advertising Prospectus
Sponsorship & Advertising

Get in front of your target audience.

Enhance your visibility and increase your bottom line with IPMI’s publications, platforms, and events.

Work with the IPMI team to create a customized package to reach your target audience and exceed your sales goals.

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Don’t take our word for it. Hear it from our members.

IPMI values each voice, and works to fill the specific needs of each individual member of our community.

“I distinctly remember stepping into the expo hall at my first IPMI conference and feeling completely overwhelmed by the size and scope of the industry, but even in the chaos, I found familiar faces and began to make new connections.  After the conference, I took advantage of more of the opportunities offered by IPMI and as my network expanded and my skill set broadened, the once daunting industry started to feel like a small, collaborative community.”

Amanda Scala, PTMP /
Associate Director, University of Maryland, College Park
Amanda Scala, University of Maryland

“I have been a member of IPMI for many years, and it has been a huge part of my professional industry networking and resource community. Whether I was working at a university, as an operator, or on the vendor side, IPMI has been my lifeline for staying on top of industry trends, issues, and protocols, keeping me informed with articles, committees, and networking opportunities. Staying relevant is the key, and now, attending the Leadership Summit creates more opportunities to do just that as well as connect on a more personal level.”

Mary Mabry, PTMP /
Product Manager-Parking Solutions, Cardinal Tracking, Inc.
Mary Mabry, Cardinal Tracking, Inc.

“I have been a proud member of IPMI since 2007, and it has been an invaluable resource throughout my career in the industry. IPMI has provided me with countless opportunities to share my expertise, engage in meaningful collaborations, and learn from an incredible network of professionals worldwide. The support and resources I’ve received have not only advanced my professional development but also allowed me to contribute to the growth of others in the field. IPMI truly fosters a spirit of connection, innovation, and mutual support that continues to shape our industry. I am glad to be part of the IPMI family!”

Melissa Yates, PTMP /
Partner Program Manager, ParkMobile, LLC
Melissa Yates, ParkMobile

“Harvard Parking and Transportation Services supports our University’s mission of education, teaching, and research. For me, this has always aligned with IPMI’s vision within the parking and mobility industry.  The educational content created by IPMI is directly infused into my operation to support our high standards of operational excellence and service value.”

John Nolan, MS, PTMP /
Managing Director of Transportation and The Campus Service Center, Harvard University (Retired)
John Nolan, Harvard University

“IPMI has been the backdrop of my curbside and parking professional life for the past ten years. Introducing me and my team to new operational and policy ideas, existing and emerging technology, and colleagues from across the country and world. IPMI listens to the needs of its membership, creating ways to connect and learn from each other that bring value and insights. On a regular basis, my municipal network peers provide support to each other thanks to the connections made through IPMI.”

Alyssa Alt /
Manager Curbside & Parking, City of Denver Department of Transportation & Infrastructure
Alyssa Alt, City and County of Denver Parking

Topics

Relevant Resources

Terms and conditions for employers
IPMI Blog Leadership Planning

Compliance, Reporting & Innovation… Compatible?

In the world that is parking and mobility, among our primary responsibilities are compliance with laws, regulations, and policies and completing reports to document adherence to applicable requirements. Ensuring the delivery of services in a safe and efficient manner and having sufficient funds for annual expenses can consume much of our time and keep us from stepping back to consider new and different ways of innovating to meet quickly changing needs. In this workplace environment, innovation may not have a place to be explored and generated so it takes purposeful action to ensure we break out of our daily routines. This can occur through employee interactions, meetings and brainstorming where you encourage a wide range of employees to think differently and consider alternative approaches to issues, challenges and problems. It can also include adding to your staff employees who have shown past experience in using innovative approaches so make sure to ask probing questions to get at this during interviews. Although not easy and it may not occur organically, innovation can be incorporated into our workplace providing benefits such as making for a more interesting, exciting and productive place for employees while positioning the organization as a leader in addressing the rapidly changing world of transportation. Mark Hairr, PTMP, is an Executive Director for Wave Transit. Mark can be reached at mhairr@wavetransit.com.

Parking Enforcement Officers help with traffic control and public safety
Enforcement IPMI Blog Leadership

Parking Enforcement and Customer Service

Parking Enforcement Customer Service. Does the word “enforcement” go hand in hand with customer service? Yes, it certainly does, and it can be demonstrated daily in both big and small ways. I want to speak more about this and how a servant leader can positively impact an enforcement team to serve their community and show this toward each other in internal customer service, leading to employee retention and a positive and happy workplace. What is customer service? The Oxford dictionary defines it as “the assistance and advice provided by a company to those people who buy or use its products or services.” But it means so much more than this because it can create a feeling and attitude of support and motivate an individual to help others, bringing satisfaction and gratitude to both the giver and the receiver. Customer Service involves using various tools, including listening, empathy, understanding, and problem-solving, while feeling empowered to help. In my seven years as a parking enforcement supervisor with the City of Boulder, we always work hard to demonstrate the city values of Respect, Collaboration, Innovation, Integrity, and Customer Service. This shows up daily with anyone we cross paths with. However, the value of customer service involves more than just doing a job. It often goes beyond what’s expected. Whether changing someone’s tire, jumping someone’s dead battery, providing directions, or being there for someone in a time of need, we can always find ways to show excellent customer service. This cannot be just a simple expectation but must come from somewhere more than a policy. It’s seeing a community or customer as family. It comes from a heartfelt desire to help as if this person is a family member in a time of need. I look forward to hearing your thoughts about this. Leo Pelle, PTMP, is a Parking Enforcement Supervisor for the City of Boulder, Colorado. Leo can be reached at pellel@bouldercolorado.gov.

John Peveradas Headshot
IPMI Blog Leadership

John Peverada’s Legacy of Integrity and Innovation in Parking

As John Peverada officially retires after more than 30 years of dedicated service to the City of Portland and the parking industry, it’s an honor to reflect on the incredible legacy he leaves behind. For the past six years, I’ve had the privilege of working alongside John as Client Success Principal at Passport. During that time, I’ve come to know him as not only a thoughtful and visionary leader but also as a person of unwavering integrity. His approach to solving complex challenges with humility and fairness has shaped Portland’s parking operations into a model for cities across the country. Initially joining the City during a downturn in the real estate market, John anticipated a brief tenure. But he quickly became captivated by the field’s challenges, from technology and garage maintenance to budgeting, staffing, and customer service. As Parking Director, he led with autonomy and intention. A former NEPC Board Member, John consistently emphasized professional development, networking, and staying ahead of trends. In his words, it’s “more about substance than style.” Among many accomplishments, John led Portland’s transition from over 100,000 hand-written citations per year to a modern, cloud-based ticketing system with digital permitting and LPR. He also embraced mobile payments early on, accounting for nearly 80% of meter revenue. John approaches partnerships with thoughtfulness and strategy. Our work together has always been collaborative and focused on serving Portland’s community. And he never forgets the human side. “Get out on the street,” he says, “listen to customers and employees, and most of all, be fair.” His advice to newcomers? Stay informed, join industry groups, explore new tech, and always listen. Now entering retirement, John looks forward to family, travel, and the outdoors. His legacy of innovation, integrity, and leadership will continue to guide the industry for years to come. Congratulations, John, and thank you. Tydus Kira Mana is the Client Success Principal for Passport. Tydus can be reached at tydus.mana@passportinc.com.

One climber helping the other get to the top of a mountain
IPMI Blog Leadership Mental Health

Motivation – What Moves Us

There has been some chatter amongst our San Francisco group recently related to what motivates and inspires us individually to show up, day in and day out, and do what we do. For some, an easy answer, for others a little self-reflection and introspection is needed to coax out a more developed response. One of the main responses, is to set an example – for one’s children or family, for the employees we lead. There is a sense that what we do is meaningful in that we can provide not only sustenance but also life guidance for those we love and support, to nurture the human kindness in others. That we can demonstrate peer to peer connection. For some, the acceptance of a certain role holds great responsibility, and we feel a duty to uphold the position in which we provide leadership. We want to see others succeed and we will do all in our power to support others in accomplishing shared goals, both large and small. Personal ambition and drive to find meaning in work and life is also a great motivator. Some folks are driven to complete any task at hand with energy and passion. Whatever the answer is, there is a basis to nurture and lead others as best as we can. Our goals often align and a group can thrive when we consider both personal and shared success as meaningful. Adam Feller, PTMP, is an Operations Manager for LAZ Parking. Adam can be reached at Afeller@lazparking.com.

Digital information marketing leverages technology and digital platforms to meet customer needs,
Data Finance IPMI Blog

How Real-Time Data is Transforming Parking and Mobility Revenue

Data has become a fundamental driver of revenue growth and customer satisfaction, shaping the way parking operators, smart cities, and urban hubs manage demand and pricing. By shifting away from static pricing models, organizations are leveraging real-time analytics to make proactive, data-driven decisions that enhance efficiency and profitability. The Role of Data in Revenue Optimization Traditional revenue management relies on historical data, which limits responsiveness to real-time demand shifts. Data observability ensures that parking and mobility operators have a continuous, accurate view of booking trends, allowing them to identify revenue opportunities and potential gaps before they impact profitability. Using Data to Drive Smarter Strategies By integrating business intelligence tools, operators can enhance pricing, maximize occupancy, and improve customer engagement. One key insight is the impact of peak booking times – Thursdays and Fridays see a significant increase in reservations, while booking success rates peak between 7-11 AM, 1 PM, and 6-7 PM. Aligning marketing campaigns and price adjustments to these windows can improve conversion rates and revenue generation. Similarly, the rise in last-minute bookings (with over 60% of transactions happening within five days of travel) highlights the need for seamless experiences and real-time availability updates to capture spontaneous customers. Turning Data into Action With real-time analytics, parking operators, urban mobility planners, airports, and commercial hubs can implement dynamic pricing strategies, predict demand fluctuations, and personalize customer outreach. Instead of reacting to market changes, organizations can anticipate them—ensuring revenue opportunities are maximized across different sectors. To explore these insights in greater detail, read the full article here. Sarah Marks is the Director of Communications for Rezcomm. Sarah can be reached at sarah.marks@rezcomm.com.

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