COVID-19 and Telework

By L. Dennis Burns, CAPP

As most of us have experienced, the COVID pandemic has resulted in an unprecedented national experiment with teleworking/telecommuting. The necessity of this has also seen a dramatic investment in the technology platforms to facilitate enhanced working-from-home communications.

Many companies and institutions that had been anti-telework in the past are reassessing their positions based on the successful (although forced) experiences of the past four or five months.

Move Minneapolis has just published a comprehensive guide to telework: “The Move Minneapolis Guide to Remote Work: Telework Strategies for Success Anywhere.” This excellent and practical document addresses following key topics:

  • Why Telework?
  • Getting Started.
  • Managing Teleworkers.
  • Special Considerations.
  • Savings for Employers and Employees.
  • Emergency Continuity of Operations.
  • Work-Life Balance and Lowered Stress.
  • Employee Retention.

Another great chapter addresses managing remote workers and includes topics such as:

  • Outcomes as a Management Metric.
  • Core Hours and Flex Schedules.
  • Communication.
  • Onboarding New Employees.
  • Training.
  • Working while Sick.
  • Remote Terminations

“Move Minneapolis Guide to Remote Work: Telework Strategies for Success Anywhere” can be downloaded here.

L. Dennis Burns, CAPP, is regional vice president, senior practice builder, with Kimley-Horn and a member of IPMI’s Board of Directors.