Correction vs. Encouragement

By Jay Manno

Correction does much, but encouragement does more. – Johann Wolfgang von Goethe.

Knowing is not enough; we must apply. Willing is not enough; we must do. Johann Wolfgang von Goethe.

Everyone has their own unique personality and style. Without education, correction, and leadership from others, we would all be disasters. While these things are imperative, I’ve found that I correct my ways out of humility and respect toward others and my advisors.

I know we can all relate: At some point in our careers, we have worked around people who are surrounded by negativity and are unable to be uplifting. Let’s not get into the debate about generations being too soft, how we were raised, how kids should be punished, or whether managers should be tough. From my own experience, I know an encouraging note, email, call, or conversation inspires me to do better every single time. A note of pure correction won’t have the same effect.

Have two conversations with your team. First, correct them sternly after a mistake and walk away. The second time, encourage them to improve from their mistakes and tell them they have all the skills and abilities to be successful. I’m curious which one will produce better results–in my experience, it’s the latter. Let’s lift each other up. Be inspiring to those who need inspiration and accept inspiration from those who offer, but always lift each other up.

Jay Manno is vice president, new market development, with Southland Printing.

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