Tag Archives: IPMI

What’s the Answer, Part II

Diversity Management blogBy David Feehan

As I thought about my previous blog, I realized that there is much I wanted to say but did not. I raised the issue of diversity in the parking industry and even looked to our leadership at IPMI to ask if we were doing enough.

But having just concluded a town meeting sponsored by Leadership Montgomery, the leadership program where I live, I realized that my life journey has a bearing on how I view the issue of race, and I wanted to share some experiences with those of you in our profession.

I am a native of Minneapolis. I grew up in a racially mixed community in that city’s Northside, and became acquainted with discrimination at an early age. My best friend, who was African American, thought we should look for jobs in a neighboring business district. But when I proposed a day of cold calling on businesses, he told me he had tried that and been told by several proprietors, “we don’t hire n***rs here.” He told me without a letter of introduction from the Urban League, there was no way that he would endure that kind of humiliation again.

When we started college, I found a job at a major downtown financial firm. When I told my supervisor I had a friend who needed a job and was a college student, my supervisor told me that if my friend was Black, he could apply for a position as a janitor or on the loading dock. This company did not hire Black people in sales or management.

These were only a few of the examples of overt racism I witnessed as the years went by. Redlining was common in housing; discrimination in employment was frequent and almost expected. Black business owners were few and generally limited to barber shops, beauty salons, and bars.

Today, I am 75 years old. I have been married to a beautiful African American woman for 32 years. We have two biracial sons and four multiracial grandchildren. But the recent incidents involving murders of Black people, sometimes by police officers, leaves me searching for answers.

The parking industry has made great strides since I joined IPMI’s predecessor back in the 1990s. The board has become more diverse, and I know CEO Shawn Conrad has worked tirelessly to encourage a more diverse industry at all levels. But perhaps the incidents of the last few days have made us aware that the job is not finished. We have the talent and the courage as a vital industry to look once again at what we do and seek new ways to welcome people of color into our field. Perhaps a partnership with HBCUs (historically Black colleges and universities) is worth exploring. I proposed that when I was president of the International Downtown Association, but it never came to fruition. Let’s put heads together and see what more we can do.

David Feehan is president of Civitas Consultants, LLC.

 

What’s the Answer?

Whats the answer blog postBy David Feehan

These have been particularly sad and disheartening days for me. I am a native of Minneapolis, Minn., a city that has always prided itself on being enlightened when it comes to race. I owned a house just off Lake Street, where the burning and looking occurred. My nephew knew George Floyd from the club where he worked. In the 1970s, I directed a Model City program in this neighborhood that sought to encourage better communication among a very diverse group of residents. I thought my hometown was working hard to improve communities and race relations. Then George Floyd was murdered, and cities around the world exploded.

What can parking professionals, city officials, and other concerned citizens take away from the ongoing protests? We would be well advised to listen to what the protesters are saying.

Any examination of police policies, practices, and training is a must. Obviously, some cities have made greater progress in this area than others. Apparently, Minneapolis has not been a leader in this regard. But most parking facilities use either private security officers or municipal police. How prepared are we for incidents like some of the recent tragic killings in the Twin Cities and elsewhere? Most of these incidents have included an automobile.

The parking industry has made strides in hiring and promoting people of color. IPMI has worked to increase diversity, but even IPMI’s board and staff are not as representative of the employee base of most our members as they could be.

I am part of an online public policy discussion forum. I noted as we have discussed the George Floyd incident and subsequent protests that only one of our forum members is a person of color, and he is Hispanic. I questioned how many members of our group have personal friends who are African American, with whom they could have a heart-to-heart conversation concerning race relations. I’m sure most of us have Black colleagues with whom we work, but have we ever invited them to our homes? The answer to our current dilemma begins with understanding, and my guess that understanding that leads to positive change is in short supply these days.

I have a great fear that our downtowns and community business districts (all of which depend on parking) are in great jeopardy because of the COVID crisis. We don’t need to see boarded-up buildings or burned shells as we work to recover. I don’t have all the answers, but I know recovery has to begin with communication and understanding. Let’s get started.

David Feehan is president of Civitas Consultants, LLC.

2020 IPMI Emerging Leader of the Year: Megan Leinart, CAPP, LEED AP BD+C

Megan LeinartMegan Leinart, CAPP, LEED AP BD+C

PRESIDENT
Leinart Consulting

Megan Leinart, CAPP, LEED AP BD+C, is president of Leinart Consulting, a professional services marketing and consulting firm specializing in the parking, commercial real estate, and professional services industries. She has over 13 years of experience in the parking industry, working with both public and private organizations. She is a LEED Accredited Professional, as well as a Parksmart Advisor through the United States Green Building Council (USGBC). She is also an APO site reviewer.

Leinart has served in numerous leadership positions throughout her career; she is a member of IPMI’s Sustainability Committee, a past member of the IPMI Research Committee, and a past member of the Pennsylvania Parking Association board. She was the marketing chair for the Green Parking Council (now Parksmart/USGBC); a board member of the Society for Marketing Professional Services, Philadelphia Chapter; and a board member of the Delaware Valley Smart Growth Association.

Leinart has served on the IPMI Sustainability Committee for a number of years. In that role, she has spoken at numerous state, regional, and national conferences, educating attendees on the latest sustainability trends, technologies, and advancements in the industry.

Leinart co-founded IPMI’s Young Professionals in Parking (YPIP). She has also been very involved in the commercial real estate industry, specifically with the Urban Land Institute, where she has worked to highlight the advancements of the parking, transportation, and mobility industry. She served as membership chair and young leader chair for the Urban Land Institute Philadelphia Chapter, as well as a vice chair for its national Urban Development and Mixed-Use Council. She has also contributed articles on parking to Urban Land magazine.

Her background in the parking, transportation, and mobility industry includes experiences in a wide range of areas, including planning, design, and construction, as well as operations and management.

Free Online Shoptalk: Municipalities, Finance, & Recovery: Current Challenges and Next Steps

Wednesday May 13, 2020- 2:00 PM EST

Free Online Shoptalk: Municipalities, Finance, & Recovery: Current Challenges and Next Steps

Free to all Industry Professionals

Access the Recording here

 

Join IPMI for our next online Shoptalk diving into cars, cash, and financial impacts to operations. Open to all, moderator Tiffany Smith will lead the group in discussions centering on three key questions. First, discuss of the impact to the short-term financial picture, including revenue, plans to streamline operations to cover losses, and anticipated changes to programs and policies for recovery. Second, address changes to consumer and patron behavior, your expectations of demand in the immediate and longer term, and potential medium-term changes in curbside (and off-street parking) management. Finally, explore adaptions to policies, programs, staffing, customers, and tech to prepare for future operations.

We understand this is an extremely busy time and will record the online shoptalk and distribute to all members and colleagues.  If you have a question or would like to share something that has worked for your organization in advance, please email Fernandez@parking-mobility.org.

 MODERATOR:

 

Tiffany Smith bio pixTiffany Smith, Director of Parking Authority of River City, Louisville Metro Government

I graduated from the University of Kentucky in 1993 and obtained my MBA in 2001. I have been with Metro, Parking Authority for 23 years. I started in Accounting and moved to Administration and now I am the Director. Team building, customer service and improving our operations through technology, innovation and creative thinking are my initiatives in operating the agency. I’m still very much invigorated and excited about how we can make Louisville a better city to live, work and park. My staff is my greatest professional asset.

I am a lifelong learner and am always excited to know more. I serve on the YMCA downtown board, participate in Toastmasters weekly, serve on the International Parking Institutes membership committee and serve on the Bates Community Development Corporation board. I enjoy spending time with family, exercising and traveling. I teach Sunday school youth and serve as a mentor at Newburg middle school through Metro Mentors.

I am hopeful to return to my studies at Southern Baptist Theological Seminary and finish my Masters in Family and Biblical counseling. This is a dream deferred. I have 3 kids that make me smile and give me purpose; they are my greatest life accomplishment.

Frontline Live: Effective Communication: The Importance of Active Listening – June 30, 2020

Effective Communication: The Importance of Active Listening

Discuss effective communication methods and techniques that can be used when interacting with difficult customers.

Instructor: Cindy Campbell

Limited to 25 registrants.

$30 per attendee, or $75 for any three Frontline Friday sessions.

Frontline Live: How to Succeed in a Changing Workplace – Session 3: Changing Group Dynamics – June 30, 2020

How to Succeed in a Changing Workplace (Three Part Series) – Session 3: Changing Group Dynamics

Review the three phases of change and steps to effectively implement change.

Instructor: Kim Jackson, CAPP

Limited to 25 registrants.

$30 per attendee, or $75 for any three Frontline Friday sessions.

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Frontline Fridays: Team Dynamics and their Effect on Organizational Agility – June 26, 2020

Team Dynamics and their Effect on Organizational Agility

Identify challenging team dynamics, recognize the effects of organizational change, and review the steps required to improve individual and organizational responsiveness.

Instructor: Cindy Campbell

Limited to 25 registrants.

$30 per attendee, or $75 for any three Frontline Friday sessions.

Register button

Frontline Live: How to Succeed in a Changing Workplace – Session 3: Changing Group Dynamics – June 23, 2020

How to Succeed in a Changing Workplace (Three Part Series) – Session 3: Changing Group Dynamics

Review the three phases of change and steps to effectively implement change.

Instructor: Kim Jackson, CAPP

Limited to 25 registrants.

$30 per attendee, or $75 for any three Frontline Friday sessions.

Frontline Fridays: Developing Workplace Resilience – June 19, 2020

Developing Workplace Resilience

Review the concept of workplace resilience, discuss the importance of developing personal and professional resilience, and identify individual “attitude anchors” to maintain resilience.

Instructor: Cindy Campbell

Limited to 25 registrants.

$30 per attendee, or $75 for any three Frontline Friday sessions.