The Paradox of Choice

By Justin Grunert, MSM Friday night, I found myself chilling in front of the TV, wanting to watch something scary. I wasn’t having any luck finding something to watch and scrolled through thousands of options on Netflix, then Amazon Prime, HBO Max, and back to Amazon. My first-choice movie was Read More »

Looking Back, Planning Ahead, and Changing Our Perspective

By Christina Jones, CAPP Moving to Colorado in 2015 as an introvert who had been out of college longer than I care to admit, I was terrified by the idea of building a social network from scratch. So I challenged myself to try one new thing each month. It could Read More »

Managing Commercial Vehicle Loading: Technology and Regulatory Opportunities

By Dawn Miller I’ve developed an odd new habit the past year. When walking, biking, or riding shotgun in the car, I take photos of delivery vehicles double-parking. At times I capture drivers trying to maneuver around the double-parked vehicles, sometimes ever-so-carefully nosing into oncoming traffic. I also take photos Read More »

What Cities Need

By David Feehan As January 20 approaches with a new administration in Washington, D.C. (where I live), I have to express my outrage for recent events. I love living in Washington and I have great respect for the heart of our federal government. Having said that, it is important that Read More »

Finding Inspiration in Challenging Times

By Shawn Conrad, CAE I needed a bit of inspiration at the closing of 2020 and went to my old mainstay, David McCullough’s best-selling book and Pulitzer Prize winner, 1776. I find inspiration in many different ways, and this book reminded me that while 2020 was a year like no Read More »

Customer Service Representatives: Superheroes in Disguise

By Lesli Stone, CAPP Frontline parking and transportation professionals are in a unique position to be the eyes and ears of the communities they serve. Each  can observe a large number of engaged people in innocuous activities, day in and day out. These countless observations provide the experience and context Read More »

Are You Good At Managing Change?

By: Vicki Pero, SPHR   If there’s one thing we have all done a lot of during the past year, it’s change. The pandemic has required that we find new ways to complete our work, connect with people, and serve customers, just to name a few things. As we start Read More »

Prepare. Plan. Commute. Debrief.

By Kelly Koster Uncertainty has been the recurring theme of 2020, and I doubt very much will be certain again in 2021. How do you adapt your parking and mobility program for uncertain times? Through skiing of course. Let me explain. In an effort to social distance my ski habit Read More »

Curbing COVID-19 at the Curb

By Matthew Darst, JD COVID-19 has changed how we fundamentally live and the pandemic promises to continue to disrupt curbside management for months to come. While the tunnel is still dark, there is light—in the form of pandemic relief and vaccines—in sight. There are measures that can be taken to Read More »

New Yorkers: We Need More Bike Parking

Bike shops around the world struggled to keep up with demand when COVID-19 pushed people out of transit and shared rides. Now, New Yorkers are demanding more city bike parking, saying they’ve adopted the new-to-them transportation mode and have nowhere to put their wheels. “For every bike rack in NYC, Read More »