Tag Archives: COVID-19

Free Online Shoptalk: Planning for What’s Next: Roadmap to Recovery the Parking, Transportation, and Mobility Industry

Wednesday August 5, 2:00 pm – 3:00 pm ET

Pre-registration required to attend.  Free to all industry professionals.

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Join IPMI for our next online Shoptalk addressing the parking, transportation, and mobility industry’s response and recovery planning. Open to all, join us for discussions centered on best practices, next steps, and the challenges ahead.

Urban Mobility After COVID-19

More of us are working from home than ever—some with no return to office in sight. Buses and commuter trains are running nearly empty in some markets, cars stay parked for weeks at a time, and the demand for bikes is unprecedented.

COVID-19 has had huge effects on the way people get around, but what might it mean for the future of cities? The City Fix, a publication of the World Resources Institute, has some thoughts:

  • Active mobility (walking, biking, scootering, etc.) will remain popular and cities may decide to widen or create dedicated spaces for those transportation modes, away from cars.
  • Working and learning from home may never go back to pre-pandemic, low levels, which may translate to less traffic, more open space, and less tolerance for crowds on and off roads. This may lead to more taxes for road users who hope to get from place to place on more than two wheels.
  • Transit may shift from scheduled services to on-demand, tailored routes—sort of like Uber but with buses. Startups may play a big role in developing the technologies to make this happen.
  • Nature-based infrastructure becomes a bigger, more visible part of transportation.

Curious about this vision? Read more here. Let us know in the comments—is this an accurate picture?



Free Online Shoptalk: The Leading Edge – Response, Reopening, and Recovery for the Parking, Transportation, and Mobility Industry

Thursday July 9, 2020,  2:00 pm – 3:00 pm ET

Pre-registration required to attend.  Free to all industry professionals.

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Join IPMI for our next online Shoptalk addressing the parking, transportation, and mobility industry’s response and recovery planning. Open to all, moderator Gary Means, CAPP, will lead the group in discussions centered on best practices, next steps, and the challenges ahead.

We understand this is an extremely busy time and will record the online shoptalk and distribute to all members and colleagues. If you have a question or would like to share something that has worked for your organization in advance, please email Fernandez@parking-mobility.org.

Gary A. Means, CAPP, Executive Director, Lexington & Fayette County Parking Authority

Gary is a Certified Administrator of Public Parking (CAPP) with a BA in Broadcasting from Eastern Kentucky University. Gary is a member of the International Parking & Mobility Institute Board of Directors and Chair Elect on their Executive Committee. Locally, Gary serves on several boards/committees including Lexington Area MPO Bike Pedestrian Advisory Committee, Town Branch Park Partners and Downtown Lexington Partnership. In 2000, he received Downtown Lexington Corporation’s “Outstanding Individual” Award. Gary has worked in the parking industry for over 25 years in both the public and private sectors. Gary and his wife Melissa have two children and three grandchildren.

IPMI News: City Tech Launches New Resources to Understand Community Impact of COVID-19

By City Tech Collaborative

June 1, 2020

Chicago Health Atlas Combines New Data from HERE Technologies With 160+ Neighborhood-Level Datasets to Unlock New COVID-19 Insights

CHICAGO – City Tech Collaborative has launched a new resource webpage on the Chicago Health Atlas to help community partners, health care providers, researchers, and the general public understand COVID-19’s impact on local neighborhoods and find related resources. Building on the Chicago Health Atlas’ existing resources, the new COVID-19 page includes links to the latest COVID-19 data and testing locations, data on underlying conditions tied to the virus, and a map of essential businesses by zip code using HERE Technologies data. Visit the page at www.ChicagoHealthAtlas.org.

The Chicago Health Atlas is a health data resource including information on Chicago’s 77 community areas and over 160 health and demographic indicators including healthcare services, safety, income, and illness and death rates. The Atlas equips communities with open data and street-level resource maps that can be compared over time and across communities to drive future actions. Data on the Chicago Health Atlas is provided by over 30 sources including the Chicago Department of Public Health, MAPSCorps, and the Sinai Urban Health Institute.

Health organizations are racing to understand how health and wellness factors impact the spread and severity of COVID-19. With black Chicagoans dying from the coronavirus at a rate nearly six times greater than white residents, more data and research are needed to fully understand the pandemic and disparities that exacerbate health inequality. Open data from the Chicago Health Atlas serves as a resource to access and understand data that can be linked to COVID-19 trends and outcomes.

“The COVID-19 crisis highlights the need for data transparency and informed action,” said Dr. Wayne Giles, Chicago Health Atlas Advisory Member and Dean of the School of Public Health at the University of Illinois at Chicago. “Open data platforms like the Chicago Health Atlas put information directly in the hands of residents, healthcare providers, policymakers, and community organizations that can assess what’s happening and deliver local support where it’s needed most.”

The addition of HERE Technologies’ data expands the Chicago Health Atlas’ resources by 62,000 data points. Arranged by zip code, the map view shows the location and contact information for essential businesses operating during the COVID-19 pandemic, including banks, ATMs, grocery stores, food pantries, transportation options, and healthcare and government services. The COVID-19 page also links to the Atlas’ data on underlying conditions, the open application programming interface (API), COVID-19 funding resources and testing sites, and the latest COVID-19 data from the City of Chicago.

“Location data provides important context and benefit during public health emergencies,” said Adrian Novik, Senior Director of Global Content Product Management and Innovation at HERE Technologies. “We’re proud to contribute to the Health Atlas’ existing resources page localized data and information for the community to better understand what is accessible during this challenging time.”

Screenshot from the Chicago Health Atlas shows the new resource map resources for zip code 60601 that incorporates HERE Technologies’ data.

Data from the Chicago Health Atlas can help identify urgent, unmet needs in underserved communities.  In a COVID-19 Virtual Town Hall in April 2020, the Chicago Racial Equity Rapid Response Team used the Atlas’ open data to show how the South Shore community experiences higher rates of diabetes, hypertension, and asthma compared to the rest of the City. For example, 32% of South Shore residents have limited food access compared to 8.5% of Chicago residents overall. Groups such as the Racial Equity Rapid Response Team are responding to the disproportionate impact of the pandemic on African American communities and correlating underlying conditions and COVID-19 risks. City Tech offers training to organizations to utilize Chicago Health Atlas data in conjunction with their own work to inform additional research and programming responses.

The new COVID-19 data resources are part of City Tech’s broader response to the pandemic, including partner training on data visualization and analysis. City Tech’s Partnership Innovation Fund also provides direct funding to help Health Atlas partners prepare and add new datasets to the platform. The Chicago Health Atlas is part of City Tech’s Healthy Cities Initiative, which addresses physical, socioeconomic, and technological barriers to strong and vibrant communities. City Tech is also pursuing COVID-19 related work and collaborative solution development in advanced mobility, parking innovation, freight and logistics, and urban infrastructure. These solutions are helping address current issues while also positioning cities and partners to “bounce forward” in the wake of coronavirus and be better prepared for emerging needs and future crises.

To explore the Chicago Health Atlas and access the latest data, visit www.ChicagoHealthAtlas.org.

For more information about City Tech Collaborative, training on using the Chicago Health Atlas for your organization, or to add your own data to the resource, contact City Tech at Collaborate@CityTech.org.

Click here to download the press release (PDF).

About City Tech Collaborative (City Tech): City Tech is an urban solutions accelerator that tackles problems too big for any single sector or organization to solve alone. City Tech’s work uses IoT sensing networks, advanced analytics, and urban design to create scalable, market ready solutions. Current initiatives address advanced mobility, healthy cities, connected construction, and emerging growth opportunities. City Tech was born and raised in Chicago, and every city is a potential partner. Visit www.CityTech.org and follow us on Twitter and LinkedIn.

About the Chicago Health Atlas: The Chicago Health Atlas is a community health data resource that residents, community organizations, and public health stakeholders can easily search, analyze, and download neighborhood-level health data for the City of Chicago. A City Tech solution, the Chicago Health Atlas was initially developed in 2012 by the Smart Chicago Collaborative and the Chicago Department of Public Health (CDPH) with funding from the Otho S.A. Sprague Memorial Institute. Explore the Chicago Health Atlas by visiting www.ChicagoHealthAtlas.org.

About HERE Technologies: HERE, a location data and technology platform, moves people, businesses and cities forward by harnessing the power of location. By leveraging our open platform, we empower our customers to achieve better outcomes – from helping a city manage its infrastructure or a business optimize its assets to guiding drivers to their destination safely. To learn more about HERE, please visit www.here.com and http://360.here.com.

Flexibility and COVID-19

COVID-19 parking transportation curbBy Mark Lyons, CAPP     

Albert Einstein said the measure of intelligence is the ability to change. The demand for changes in mobility programs as a result of COVID-19 are enough to make any good mobility professional more flexible than taffy on hot day. I know you’re probably more than done with hearing about C-19 issues. And, yes, there are still many hurdles to cross before we can feel like it was before and getting back to the new “normal.” But for a minute, could we start to look back and realize that in very short order, our industry pros became central in the planning and recovery of our local microcosm?

Look at some of the stories where parking directors have yielded, albeit temporarily, the demand for paid meters and citations, instead posting signage to help local business preserve parking near their doors to encourage shoppers to continue honoring local services. Think about the number of streets and parking spaces that have been cut off so restaurants could bring seating outside to the customer. Loading zones have been extended to improve delivery logistics. Many cities and universities enhanced parking rates or time restrictions to ensure customers were not dissuaded from engaging local businesses. Many of us modified citation collections schedules and fees to provide relief during this period, when so many workers lost jobs.

There are many stories that could be talked about for days, but can we now take a moment to bask in our collective efforts to help our communities? Our professional parking and mobility pros have worked as integral partners with city engineers, planners, police departments, universities, city managers, and business associations and districts, and continue to support local businesses.

I hope our mobility community is no longer considered a distraction or viewed as an opponent of the business community. The next time somebody tells us that paid parking programs scare their customers away, remind them how flexible our industry was during the pandemic and of the hours we’ve spent contemplating how to help our local businesses, as well as the concessions that were made to help keep dreams alive.

If what Albert Einstein said is true, then congratulations team! Not only are you very smart, but you’ve made us all look great in the process!

Mark Lyons, CAPP, is parking division manager with the City of Sarasota, Fla.


Online Course: Article Quiz: COVID-19 Industry Response: Building A Roadmap to Recovery

Article Quiz: COVID-19 Industry Response: Building A Roadmap to Recovery

Level: Foundational/basic course

About the Course: This self-paced reading activity based on the June Issue of Parking & Mobility magazine highlights our industry’s short-term response to the COVID-19 crisis and how to develop recovery plans that are both bench-marked and safe for patrons, employees, and the public.


  • Recognize the impact of the COVID-19 crisis on the industry, especially across the municipal and academic sectors.
  • Review how organizations responded to the crisis and the specific challenges the parking, transportation, and mobility industry will face.
  • Examine how specific initiatives, both technology and operations-related, may develop into best practices.
  • Evaluate the longer term impacts of the pandemic and response for our industry and the proposed impact on transit, demand, and mobility services.


Thinking of applying to become a CAPP? Successful completion of this course earns 1 point towards the professional development portion of the CAPP application requirements or 1 points on the CAPP Recertification, Recordkeeping Form, Program Type 5.

Course Credits: 1 CAPP Point

Time to Complete: About 1 hour (Self-paced: Stop and start, to return to where you left off at any time.  Course available for 6 months from date of purchase.

Cost: IPMI Members: Free, Non members: $95

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When Will I See You Again?

remote work isolation human interaction blogBy Roamy Valera, CAPP

Saying goodbye to someone after a visit or meeting was clearly underrated prior to the pandemic. We had become accustomed to moving freely and willingly to visit family, friends, and colleagues. In my case, getting on a plane once a week and traveling for meetings and events was as common as my wife driving to her office.

For some of us, affection when meeting and/or greeting someone is part of who we are. The new normal makes it difficult for that firm handshake or warm hug. Instead, we are faced with a virtual reality, where our camera and microphone must carry and communicate our feelings. At times we find ourselves around a virtual table, feeling invisible.

I am reminded daily of how important being in the moment is for our family, friends, and colleagues. And how critical human interaction is for our well-being. According to novelist Terry McMillan, “Every human being I know craves love and affection.” This seems to ring true in today’s environment, where distance from our daily routines has affected us and our ability to show our love and affection has taken a different form.

I hope and trust we find the right vehicle to continue to express our love and affection to those we care about and come in contact with during our new normal. In the end, your legacy and mine will be made more meaningful by the impact we have on the lives we touched.

When will I see you again? I hope soon and I hope I have the ability to give you a firm handshake and a warm hug. Stay safe!

Roamy Valera, CAPP, is CEO, North America with PaybyPhone.


Member News: ParkMobile Mobility Study Shows COVID-19 Will Have a Significant Impact on Consumer Behavior

ParkMobile - New LogoSurvey results indicate changing outlooks about where people will go and how they will get there

Atlanta, GA, – June 24, 2020ParkMobile, the leading provider of smart parking and mobility solutions, released a new research study today showing the impact of COVID-19 on consumer behavior. The survey, conducted with over 2,000 ParkMobile users in the month of May, reveals that people plan to make significant lifestyle changes as a result of COVID-19 over the next two years, including less travel, less commuting, and attending fewer events. Additionally, people plan to use mass transit and ride sharing less often and use their personal vehicles more often.

The complete survey results are posted on the ParkMobile website at parkmobile.io/covid. Below are some key highlights.

  • People say they will work about 50% fewer hours in an office environment
  • 29% of respondents expect to use their personal vehicles more often
  • 46% of respondents will take public transportation less often and 29% of respondents expect to use ride sharing options less often
  • Over 40% of respondents plan to attend fewer concerts, sporting events and other large gatherings.
  • 30% expect to do less personal travel and 34% expect to do less business travel


Additionally, survey respondents expect to increase usage of contactless payment options, allowing them to pay without needing to hand someone cash, a credit card, or touch physical payment hardware. According to the survey, 40% expect to increase their use of contactless payment options in the coming year, while only 4% expect that use to decrease.

“It is clear that COVID-19 is creating a ‘new normal’ for people everywhere,” says Jon Ziglar, CEO of ParkMobile. “This study shows that people are being extra cautious when it comes to the places they are going, how they are getting there, and the way they are making payments. These behavior shifts will most likely continue until there is a vaccine.”


About ParkMobile

ParkMobile, LLC is the leading provider of smart parking and mobility solutions in North America, helping millions of people easily find, reserve, and pay for parking on their mobile device. The company’s technology is used in thousands of locations across the country, including 8 of the top 10 cities as well as college campuses, airports, and stadiums. People can use ParkMobile solutions to quickly pay for on-street and off-street parking without having to use a meter or kiosk. Additionally, ParkMobile offers parking reservations at stadium venues for concerts and sporting events. Reservations are also available in metro area garages, allowing people to drive into the city without having to worry about finding parking. ParkMobile has been named to the Inc. 5000, Deloitte Fast 500, Smart Cities Connect “Smart 50,” and the Atlanta Journal Constitution’s Top Workplaces. Additionally, the company won the 2020 Stevie Awards for Product Innovation. For more information, visit ParkMobile.io or @ParkMobile on Twitter.


ParkMobile Contact:
Jeff Perkins, CMO, jeff.perkins@parkmobile.io

Free IPMI Webinar: Self-Care for Leaders During Crisis

Offered by Presented By: Andi Campbell, Senior Vice President, People and Culture, LAZ Parking.

Access the recording here

Navigating the “usual” leadership and management work, coupled with providing 24/7 consult, comfort and crisis-management for COVID-19 pandemic, has become the new normal for industry leaders. But, the emotional impact of urgent demands – like developing new policies and managing mass furloughs – is taking its toll.  Considering that most of us are working remotely, while doing a dance to also maintain normalcy for family life outside of work, it’s no surprise that leaders in our community are feeling exhausted. Come prepared to think about how we maintain personal and professional well-being, and how we can safely help our employees get back to work.  Andi offers real, immediate takeaway strategies to help you and your team stay well.


About Andi

Andi Campbell is a workplace behavior expert with an emphasis in strategic talent management. As the SVP of People and Culture for LAZ Parking, she leads human resources for LAZ’s 15,000+ employees across the U.S.  Prior to joining LAZ in 2012, Andi was the VP of Learning & Development for LPL Financial.  She was listed as one of the “Top 40 Young Trainers” by Training Magazine in 2012 and a “Game Changer” by Workforce Magazine in 2014, as well as having received acclaim in CLO, ELearning and Parking Magazines for her work with people strategies.  She speaks at many events, conferences and organizations about her cutting-edge work with people and culture initiatives at LAZ Parking. Andi was a featured speaker at TEDx Hartford in 2017 (“Bringing Humans Back to Work”) and a speaker at DisruptHR 1.0 in Hartford in 2018 (“HR on the Frontline of the Self-Care Revolution”).  In addition to having a master’s degree in Industrial and Organizational Psychology, she is a yoga teacher, a certified intuitive coach, an Integrative Nutrition Health Coach, a black belt in karate and is best known for giving hugs, not handshakes!

Free to IPMI Members. Pre-registration required.

Sign up here.

After registering, you will receive a confirmation email containing information about joining the meeting.

Pandemic Travel Patterns Offer Hints About Future

Woman wearing a mask on a busThe world collectively has learned a lot since COVID-19 begin forcing shutdowns and stay-home orders. Experts say that’s true for travel patterns, and the way people shifted theirs during and after lockdowns may offer a glimpse of the future of human transportation.

Bloomberg CityLab says, “The lessons of the great transportation freeze of 2020 could guide future policies as many cities reopen and attempt to build a healthier future.”

Travel declines varied by mode when shutdowns started, says the report. Walking and driving both saw declines but the most drastic was on transit, as local governments and health experts advised people to stay off buses and trains if possible. Today, walking and driving are beginning to bounce back but transit use remains low.

“Bike-share systems around the world gained popularity as commuters fled transit systems: In Beijing, the three largest bike-share systems reported a 150 percent increase in use by May, according to the research firm ITDP. Ride volumes grew some 67 percent on New York City’s bike-sharing system in early March,” the report says, noting that personal bike sales doubled this March over one year prior.

Other findings include environmental effects and the effects of transportation changes and shutdowns on Black and other minority groups.

Read the whole story here.