Tag Archives: mobility

Free Online Shoptalk: Leading Remote Teams and Best Practices


Free Online Shoptalk: Leading Remote Team & Best Practices

Download the recording here.

IPMI invites all industry professionals in parking, transportation, and mobility to discuss how the COVID-19 crisis has impacted your various mobility programs and options, including managing employees from home and best practices for working from home. We understand this is an extremely busy time and will record the online shoptalk and distribute to all members and colleagues.

Working from home comes with its perks, but also its challenges and frustrations. Join us to collaborate about how we’re managing people, organizations, and our own work and time while working from home during COVID-19. Bring your questions and the solutions that have worked for you for a discussion about the best ways to keep our companies, staffs, and selves at our best while the office is where we live.

If you have a question or would like to share something that has worked for your organization in advance, please email Fernandez@parking-mobility.org.


Moderator:

Vanessa Solesbee headshotVanessa Solesbee, CAPP, is Parking & Transit Manager for the Town of Estes Park, Colorado. In her role, Vanessa manages on- and off-street parking for a small mountain community that welcomes 4.5 million visitors each summer. Vanessa also manages Estes Transit, a free seasonal shuttle system with five routes serving 55 stops throughout the Estes Valley. Vanessa is currently leading one of the Town’s four COVID-19 operational response teams focused on accelerated economic and business recovery.  Vanessa is also President of The Solesbee Group, LLC (TSG), a management consultancy founded in 2013. TSG specializes in designing public involvement processes that support parking, transportation and mobility planning efforts for cities and universities. Vanessa was also part of Kimley-Horn’s parking planning practice from 2015-2017.

Free Online Shoptalk: Leadership on Their Terms to Ease Stress and Enable Focus


Free Online Shoptalk: Leadership on Their Terms to Ease Stress and Enable Focus

Download the Shoptalk here.

IPMI invites all industry professionals in parking, transportation, and mobility to discuss how the COVID-19 crisis has impacted your various mobility programs and options, including how we plan for municipal on street operations post COVID-19.

Now more than ever, empathy, self-awareness, and sensitivity are key aspects to leading teams and maintaining healthy relationships (just ask any celebrity busted on social media for complaining about cabin fever from their palatial home). Meeting employees where their heads are to communicate change, celebrate success, and break bad news are the leadership qualities that win the day in today’s environment.

If you’re leading others and, would like to go from good to better or haven’t really had to lean on these aspects of leadership until now, this online Shoptalk will be well worth your time. Join Colleen Niese and Vicki Pero from The Marlyn Group for a highly interactive session to discuss key strategies and take away easy-to-implement tactics to ensure your leadership from a distance will:

Objectives:

  • Make decisions that consider team members needs in a COVID-19 world.
  • Help manage stress for your team and you(!).
  • Support all in accomplishing the work at hand with as much focus as can be expected.

Moderator: 

Niese headshotColleen M. Niese, SPHR understanding of what makes a business tick comes from her nearly 25 years of parking industry experience, and her insatiable curiosity about high-performing business.

With a background in leading an international shared services center to then consulting in strategic HR and customer service to now overseeing new business development, sales and client relations for Zephire, the people-first complete monthly parking solution, Colleen is well versed when it comes to a parking operator’s priorities in managing seamless monthly parking.  She possesses a unique skillset to listen to a client’s needs and connecting Zephire’s holistic solution to each individual’s expectation.  In her spare time, Colleen is a hopeless Cleveland Browns fan (there’s always next year!).

November 4: Free Online Shoptalk: The Financial Picture: Build Your 2021 Budget (and Beyond) Despite Disruption and Revenue Shortfalls

Free Online Shoptalk: The Financial Picture: Build Your 2021 Budget (and Beyond) Despite Disruption and Revenue Shortfalls

Free to all industry professionals.

Register here.


Join IPMI for our next online Shoptalk addressing the parking, transportation, and mobility industry’s response and recovery planning. Open to all, join us for discussions centered on best practices, next steps, and the challenges ahead.

Submit your questions and thoughts for the discussion on the registration page. 

Moderated by Sam Veraldi, CAPP. 

Free Online Shoptalk: Looking Back, Planning Ahead: Leaving 2020 in the Dust and Building a Better 2021, Moderated by Casey Jones, CAPP

Looking Back, Planning Ahead: Leaving 2020 in the Dust and Building a Better 2021, Moderated by Casey Jones, CAPP


December 16, 2:00 pm – 3:00 pm ET

Pre-registration required to attend.  Free to all industry professionals. Registration coming soon.

Join IPMI for our next online Shoptalk addressing the parking, transportation, and mobility industry’s response and recovery planning. Open to all, join us for discussions centered on best practices, next steps, and the challenges ahead.


Shoptalk Summary 

How can we hit the ground running to make 2021 a year of recovery and rebounding for parking and mobility?  We have provided a deep dive into data and takeaways from the IPMI Industry Response & Recovery Benchmarking Survey; now it’s time to shift our mindset.

Let us know how decisions are being made, what you and your team need now, and how the industry is responding in every sector.  Share your plans and hear what other organizations are doing to plan for the year ahead.

This conversation will be solutions-based.  Bring your progressive, innovative, and inspired ideas and concepts to share with the IPMI community to create a more vibrant and adaptable transportation and mobility ecosystem.

Submit your questions and thoughts for the discussion on the registration page.


Casey Jones, CAPP, DESMAN

Casey Jones, CAPP, is a recognized transportation and parking industry leader with more than 24 years of  industry experience overseeing parking and transportation programs in the Pacific Northwest and at the University of Colorado and Boise State University.  He’s spent the past 10 years providing consulting and project management services to universities, cities, and hospitals, focusing on improving customer satisfaction, operational effectiveness, and financial performance.  His public and private sector operational experience complements his strong project management skills and experience.  He joined DESMAN in August 2019. He is a past chairman of the Board for the International Parking & Mobility Institute (IPMI). He serves on the Accredited Parking Organization (APO) Board of Directors and is a Board Director for the California Public Parking Association and Pacific Intermountain Parking and Transportation Association.

IPMI Webinar: Enabling Daily Parking Decisions For Faculty and Staff: How More Granular Choice Has Reduced Parking Demand and Delighted Customers

  • IPMI Member Rate: $35 per webinar, live or on-demand.
  • IPMI Members Bundle: Buy 3 Webinars, get the 4th Webinar Free. Contact professionaldevelopment@parking-mobility.org for additional details.
  • Non-Member Rate: $85 per webinar.

Description: UCLA has long been a leader in reducing drive-alone rates. Historically, this has been accomplished by subsidizing alternative transportation products. In an era of constrained resources, this approach is limited. This webinar will explore what additional gains UCLA has been able to accomplish by granting customer flexibility rather than through subsidy–faculty and staff can now purchase daily parking pre-tax online via payroll deduction.  Also, hear what our customers are saying about this added flexibility.

Presenter:

Chris Lechner, CAPP has 8 years of experience leading cutting-edge initiatives at university parking organizations. This has included early adoption of LPR and efforts to reduce neighborhood impacts of university parking demand at Loyola Marymount University. Recently, Lechner has led efforts to move UCLA from physical permits to virtual permits and as part of that project has introduced innovative programs to increase operational efficiency and provide customers the ability to make more granular parking choices.

IPMI Webinar: Frictionless Parking: Smoothing Out the Edges for a Seamless Mobility Experience . Presented by Presented by the IPMI Technology Committee


Frictionless Parking: Smoothing Out the Edges for a Seamless Mobility Experience

IPMI Technology Committee

Register here for this webinar.

Or purchase the entire 2021 professional development series bundle.


Explore the state of the parking, transportation, and mobility industry’s efforts to create a seamless, frictionless, and contactless experience for customers and operators.  This session will define the concept of frictionless parking and multiple levels of integration, and examine case studies and applications for both on and off-street operations. Presenters will dive into the advantages and disadvantages of systems as well as current (and potential future) technologies and strategies to achieve more streamlined operations.

Attendees will:

  • Define frictionless parking and associated levels through case studies and applications.
  • Examine the advantages and disadvantages of strategies, applications, and current technology.
  • Discuss potential considerations for longer-term strategic and operational planning, as well as next steps for successful implementation.

Offers 1 CAPP Credit towards application or recertification.


Presented by:

IPMI Technology Committee

Register here.

 

 

 

 

Free Online Shoptalk: From Disruption to Adaptation: Legal and Policy Implications for Cities and Transit in the Wake of COVID-19

From Disruption to Adaptation: Legal and Policy Implications for Cities and Transit in the Wake of COVID-19

Download the Shoptalk here.

Dive into relevant data and takeaways from the IPMI Industry Response & Recovery Benchmarking Survey. Discuss observations and recent trends, and examine how mobility system shifts are creating challenges to existing municipal legal and policy structures. Explore how decisions are being made, what’s needed now, and how cities are responding. This Shoptalk will focus primarily on municipalities and public agencies, and all are welcome to attend.


Our Moderator

Kathryn Hebert, Director Transportation, Mobility, and Parking, City of Norwalk, CT


Kathryn is a strategic visionary leader bringing together the best ideas and people from public and private sectors to innovate and transform communities. For over 30 years, she has been instrumental in the resurgence of Norwalk, Connecticut, with changes made possible by reimagining transportation, parking, mobility, and all supporting components. Equally adept at managing the business of government, enlisting resources, and partnering with private sector organizations to achieve goals. Kathryn is currently the Director of Transportation, Mobility, and Parking for the City of Norwalk, Conn. As a critical part of the City of Norwalk Economic Development Team, she directs the City’s Transportation, Mobility and Parking Department providing oversight, leadership and management to create and implement convenient and safe mobile connectivity between neighborhoods, business districts and major transportation hubs through coordinated planning, engineering, operations and community collaborations. She is an elected member of the IPMI Board of Directors and is the Immediate Past President of the New England Parking Council.

Acting with Purpose and Kindness

By Rachel Yoka, CAPP, LEED AP BD+C, WELL AP

In a normal year, it takes discipline to set goals and stay focused on the steps you need to take to achieve them. This year has thrown us all for one heck of a curve. It’s easy to mindlessly scroll through 2020 memes (and there really are some great ones, so I recommend checking out a few).

Disruption caused by the pandemic has forced every parking, transportation, and mobility organization to revisit their entire operation. Our organization is no different. The level of disruption we have all experienced is challenging and painful. Yet, it can spur and advance innovation and positive change.

We decided as a team to respond to the ongoing crisis with intention, clarity, and kindness.

The intention behind our stay connected effort is to provide numerous resources, including Parking & Mobility magazine, frontline trainings through December, industry Shoptalks, and on-demand courses and webinars to train industry professionals.  Every one of these resources is available to IPMI members for free. 

Our Roadmap to Recovery initiative exemplifies our approach to clarity. We had to get crystal clear on what our members and the industry need, right now. We asked and you answered. We’ve heard from every segment of the industry on how they have had to adapt and stretch their organization to meet new demands.  Our newest edition of the special publication Roadmap to Recovery is available now–download it today and dive into survey results and articles by industry experts.

Kindness comes easy to our community (or at least it appears to!). Your willingness to share your experience and insight with your colleagues and lend a hand is absolutely extraordinary.  It’s apparent in our volunteers every single day. It’s evident from the generosity of our Frontline Training instructors, who freely give of their time to keep your team members up to date on essential skills.  It’s every one of our speakers showing up at the Leadership Summit  this week to offer their perspectives.  I could go on, but this would become a full feature article in the magazine.  For your kindness, thank you.  We are all that much better for it.

If you have ever had an inclination to volunteer, write, or get involved–this is your year.  Get off the sidelines and give of your gifts to our community.  Reach out to me and we will find you the right opportunity to do so.

Here’s a five-minute ask: We still need to hear from you, it’s critical to our success as a community. Here’s how you can do that:

We look forward to hearing from you–stay well and stay connected.

Rachel Yoka, CAPP, LEED AP BD&C, WELL AP, is IPMI’s vice president of program development.

Free IPMI Members-Only Webinar: A Fireside Chat on Industry Inclusion

August 20, 2:00 pm – 3:00 pm ET 

Join IPMI Chair-Elect Gary Means, CAPP and our distinguished panel of speakers for a candid and authentic conversation about inclusion in the parking, transportation, and mobility industry.

The panel will share their expertise and personal experiences as professionals and leaders in our community. They will tackle topics such as equity and systemic racism and how we can foster improvement in our industry. Feel free to share your questions and comments in advance with us – send us an email at fernandez@parking-mobility.org.

WATCH THE RECORDING HERE. 

Panelists:

Kim E. Jackson, CAPP, Director, Transportation & Parking Services, Princeton University

Kim Jackson, CAPP, provides leadership, expertise and management for university transportation and parking operations, services, facilities, and programs. In 2008 she was hired as the first Director, Transportation & Parking Services for Princeton University. Kim previously worked at IPMI as the Executive Director. Prior to IPI, Kim was Director of Parking & Transportation at Rutgers University in New Jersey, where she was responsible for the university’s parking and transportation programs, and management of daily operations of a multi-faceted program for five New Brunswick campuses and contracted bus services. Kim is a class of 2000 CAPP graduate.

 

 

 

Tiffany Smith bio pixTiffany Smith, Director of Parking Authority of River City, Louisville Metro Government

Tiffany Smith, MBA, is Director of the Parking Authority of River City (PARC) in Louisville, Ky. She has worked for PARC for 24 years. She attributes her success as a leader to her exceptional staff, her focus on employee engagement, and her commitment to superior customer service. Her department was recently awarded IPMI’s APO designation. She is a member of various boards and organizations and she loves parking, people, and living with a purpose.

 

 

 

 

Richard B. Easley, CAPP, President, E-Squared Engineering

Richard B. Easley is the President of E-Squared Engineering.  A 22-year-old small minority business transportation consulting firm conducting work in 34 US states and 22 countries worldwide.  This includes work in the Intelligent Transportation Systems (ITS) Commercial Vehicle Operations, Electronic Payment Systems, Transit Systems, Parking, Toll Systems, Traveler Info, Intermodal Freight and Training arenas.  Mr. Easley is the past Co-Chair of the International Parking Mobility Institute’s “Intelligent Transportation Systems – Parking Task Force”, the past Chair of the IPMI Technology Committee, served on the IPMI Advisory Council and currently serves on the IPMI Mobility Task Force. Richard accepted the National Society of Professional Engineers Board appointed Diversity, Equity, & Inclusion Advisory Committee position.  Richard has over 32 years of experience in the

 

Keith Hutchings, Director, City of Detroit

Keith is a municipal leader focused on solving the challenges of Smart City parking, transportation and data management. His approach focuses on long-term solutions that create mutual benefits for all parties.

Using data and private market forces, his efforts ensure effective shared solutions serving all community segments. Through a series of progressive assignments within the City of Detroit, he understands the fundamentals of operations and the strategies of implementing change at a governmental level.

 

Moderator: 

Gary Means, CAPP Executive Director, Lexington & Fayette County Parking Authority

Gary is a Certified Administrator of Public Parking (CAPP) with a BA in Broadcasting from Eastern Kentucky University. Gary is a member of the International Parking & Mobility Institute Board of Directors and Chair-Elect on their Executive Committee. Locally, Gary serves on several boards/committees including Lexington Area MPO Bike Pedestrian Advisory Committee, Town Branch Park Partners, and Downtown Lexington Partnership. In 2000, he received Downtown Lexington Corporation’s “Outstanding Individual” Award. Gary has worked in the parking industry for over 25 years in both the public and private sectors. Gary and his wife Melissa have two children and three grandchildren.

Free Online Shoptalk: Planning for What’s Next: Roadmap to Recovery the Parking, Transportation, and Mobility Industry

Planning for What’s Next: Roadmap to Recovery the Parking, Transportation, and Mobility Industry

Download the Shoptalk here.

Join IPMI for our next online Shoptalk addressing the parking, transportation, and mobility industry’s response and recovery planning. Open to all, join us for discussions centered on best practices, next steps, and the challenges ahead.

Our moderator for this shoptalk:

Carmen Donnell, CAPP, Vice President, Sales, West

Carmen brings more than a decade of parking, transportation, and mobility industry experience alongside a keen interest in relationship management. Carmen is a respected sales leader and an active participant in many industry organizations. As such, Carmen prides herself in viewing parking solutions from the client’s perspective. She has the knowledge and background to customize operations to serve any need. As VP, Sales, West, Carmen is responsible for functional aspects and members of the sales team in the central and western US, and Canada. Working closely alongside the CEO, the VP, Sales, East, and other operative departments at PayByPhone, Carmen’s top focus is to deliver results that are aligned with PayByPhone’s overall growth strategy.