Tag Archives: parking

A New Kind of Crisis Management

By Casey Jones, CAPP

Rahm Emanuel famously said, “You never let a serious crisis go to waste. And what I mean by that it’s an opportunity to do things you think you could not do before.” In spite of the tragedy and difficulty we currently face during this once-in-a-century health crisis, my optimistic nature sees hope (and not political cynicism) in what Emanuel was getting at, and I see it play out in organizations within our industry.

In weekly state and regional association virtual meetings, countless stories are told of how changes are being made to improve safety, reduce costs, and adjust policies and procedures to accommodate new customer needs in spite of–and to a large extent because of–the current health crisis. We have moved past any initial paralysis brought on by COVID-19 restrictions and we’re trying new things and succeeding. I was on a state association call recently and the discussion turned to a strategy one university was using to accommodate their permit holders. Previously the school had only offered annual permits but has expanded to shorter-term permits to allow more flexibility.

There are other examples as well, from moving to touchless and online payment systems to flexible permitting and renewal options, all of which consultants like me have been suggesting for years. So what’s different? COVID-19, of course. But understanding that changes are possible because of the pandemic won’t be enough to sustain them beyond the COVID-induced “pilot” phase. Many of the changes we’re making now we’ll want to keep in place in the future when we return to normalcy, and we should use this time to fully grasp why we’re able to make difficult but necessary changes to our programs. We need to dissect each decision to determine exactly what specific factors resulted in approval. Knowing this will help us sustain the positive improvements we’re making now and provide a roadmap for future program improvements.

Casey Jones, CAPP, is senior parking and mobility planner with DESMAN.

IPMI Webinar: Enabling Daily Parking Decisions For Faculty and Staff: How More Granular Choice Has Reduced Parking Demand and Delighted Customers

  • IPMI Member Rate: $35 per webinar, live or on-demand.
  • IPMI Members Bundle: Buy 3 Webinars, get the 4th Webinar Free. Contact professionaldevelopment@parking-mobility.org for additional details.
  • Non-Member Rate: $85 per webinar.

Description: UCLA has long been a leader in reducing drive-alone rates. Historically, this has been accomplished by subsidizing alternative transportation products. In an era of constrained resources, this approach is limited. This webinar will explore what additional gains UCLA has been able to accomplish by granting customer flexibility rather than through subsidy–faculty and staff can now purchase daily parking pre-tax online via payroll deduction.  Also, hear what our customers are saying about this added flexibility.


Chris Lechner, CAPP has 8 years of experience leading cutting-edge initiatives at university parking organizations. This has included early adoption of LPR and efforts to reduce neighborhood impacts of university parking demand at Loyola Marymount University. Recently, Lechner has led efforts to move UCLA from physical permits to virtual permits and as part of that project has introduced innovative programs to increase operational efficiency and provide customers the ability to make more granular parking choices.

NEPC 29th Annual Spring Conference and Tradeshow

The NEPC Annual Spring Conference and Trade Show brings together parking and transportation professionals from universities, municipalities, hospitals, airports and from the private sector.  More than 250 attendees will gather in Boston for two days of education and networking.  Forty vendors will exhibit the latest in parking and transportation products and services.

Join NEPC on March 29 -31st, 2021 at the Seaport Hotel in Boston, MA for our 29th Annual Spring Conference & Tradeshow! This is a great opportunity for networking with professionals in the industry, earning CAPP points and learning about the latest programs and products in parking and transportation.

Our Annual golf tournament which has been rescheduled to Thursday, October 8th, 2020 at the Wayland Country Club in the Boston area.


Free Online Shoptalk: Lessons Learned & Looking Ahead – Our Industry Response to COVID-19

December 16, 2:00 pm – 3:00 pm ET

Pre-registration required to attend.  Free to all industry professionals. Registration coming soon.

Join IPMI for our next online Shoptalk addressing the parking, transportation, and mobility industry’s response and recovery planning. Open to all, join us for discussions centered on best practices, next steps, and the challenges ahead.

Submit your questions and thoughts for the discussion on the registration page. 

IPMI Webinar: PARCS Replacement and Implementing the Latest Technologies – A Case Study of the American Dream project in New Jersey

  • IPMI Member Rate: $35 per webinar, live or on-demand.
  • IPMI Members Bundle: Buy 3 Webinars, get the 4th Webinar Free. Contact professionaldevelopment@parking-mobility.org for additional details.
  • Non Member Rate: $85 per webinar.


The American Dream is a retail/dining/entertainment development featuring an indoor amusement and water park, indoor snow-skiing slope, and a high-end retail mall; including 10,000 spaces, 72 lanes of equipment, and 56 Pay-on-Foot machines.

The PARCS included E-Z-Pass Integration, Pay-On-Foot, License-Plate-Recognition, QR/Barcode, PCI-P2PE Credit Cards, touch-screen displays, mobile app integrations, online reservations, and fully on-line analytics and reporting features.

Join us for this informative webinar presentation, as we discuss the RFP, selection, and installation process.



  • Investigate the latest parking technologies to enhance the customer experience.
  • Learn about the RFP and selection process.
  • Understand the best practices and lessons learned during the installation and implementation process.


Geoffrey Posluszny is a consultant with Walker Consultants and specializes in Parking Access and Revenue Control Systems, Automated Parking Systems, and planning studies and evaluations.  Geoff is  a member of the International Parking and Mobility Institute as well as two regional associations. During his time at Walker, Geoff has consulted on numerous PARCS and APGS specifications, procurements, and contract administration projects.

IPMI Webinar: The Truth Behind Common Parking Myths. Presented by Michael Pendergrass, Watry Design, Inc. & Matt Davis.

The Truth Behind Common Parking Myths

Michael Pendergrass; Associate Principal; Watry Design, Inc.

Matt Davis

Register here.

While parking structures are a common building type, there are many misconceptions about them. What is parking fact versus parking fiction? During this webinar, we will debunk a number of common parking myths. Learn about the structural differences between designing for cars and designing for people. Discover the many layers that factor into the cost of a parking stall. Explore the true size of a parking footprint, learn how that impacts the design process, and much more.

Attendees will:

  • Learn about the structural differences between designing for cars and designing for people.
  • Discover the many layers that factor into the cost of a parking stall.
  • Explore the true size of a parking footprint, how that impacts the design process, and much more.

Offers 1 CAPP Credit towards application or recertification.


Michael Pendergrass; Associate Principal; Watry Design, Inc

Michael Pendergrass, AIA, a licensed architect in eight states, has more than 15 years of experience in delivering parking solutions and more than 20 years in the industry. As an associate principal for Watry Design, Inc., he leads the firm’s Irvine, Calif., office, and is an active participant in IPMI.

Matt Davis

Matt Davis has been creating parking solutions for more than 15 years. He has worked on over 100 parking projects and is a certified Parksmart Advisor. In addition to delivering projects to satisfied clients, his projects have received recognition from IPMI and other associations. An active participant with IPMI, Matt has penned and spoken on a number of industry topics.

Register here.





Recruiting Professionals into Parking: A Conversation

the parking podcast“I fell into parking.”

“I never thought I’d work in this industry.”

We hear it all the time–longtime parking and mobility professionals say they never saw themselves in this industry but loved it once they fell or backed into it. But what if there was a concerted effort to make people pick parking–to make working in parking a career goal?

Kevin White, AICP, Parking and Mobility Consultant with Walker Consultants, talked to some top experts about that very question and came up with some great answers and strategies for recruiting top professionals into parking. It’s eye-opening and offers terrific takeaways and might just land you your next great staff member. To read the article published in the July issue of Parking & Mobility, click here.

Kevin talks about the article, Walker Consultants, and parking in the latest episode of The Parking Podcast (IPMI is a strategic partner of The Parking Podcast). Click here to listen.

Forbes: Considering Limited-access Parking for Autonomous Vehicles

Limited-access highways, which offer high-speed roadway without much interaction with adjoining property or areas, are considered a great proving ground for autonomous vehicles, allowing them to travel quickly while minimizing the potential for accidents. Today, Forbes wonders if a similar concept would be prudent for parking lots, which may present more dangers for AVs than roads.

“For autonomy, parking lots are a very difficult environment because of the complexity of participants and the irregular travel patterns. Parking lots have dynamic actors such as pedestrians, shopping carts, children, trucks, and oh yes automobiles,” writes the site.

The article suggests a valet-style model for AV-friendly parking lots, offering (verbatim):

  1. Dropoff: Customers would enter the curb-side for dropoff and direct their car to self-park with an approximate expectation of pickup.
  2. Routing: Automobiles would enter a limited access parking lot (physically isolated) and be directed by the local Parking Lot Electronic Manager(PLEM) to an appropriate spot with a route.
  3. Packing: From time-to-time, PLEM would ask the car to move in order to allow other cars to pick up curbside.
  4. Pickup: Finally, upon summon or based on approximate scheduling, the automobile would make its way to the curbside pickup.

It also suggests splitting parking lot capacity into managed and conventional areas.

Read the whole story here and let us know in the comments: What do parking professionals think?