Tag Archives: recovery

My Parking Career Wasn’t Over After All

I love my job concepts with text on light box on desk.By David Horn, CAPP

In March 2020, the beginning of the pandemic, life began to change quickly and the outcomes were a mystery to all of us. My family and I took a summer trip in late July. Upon returning to work, I was told my position would be eliminated at the end of August. Knowing the condition of the industry due to COVID, my future looked dim.

I reached out to my network, sharpened my resume, and began looking for my next opportunity, wondering if I might have to leave the industry I love so much. After months of applying, interviewing, and dead ends, my outlook grew grim. My friend of 30 years who works in automotive, invited me to join him in Texas at the plant he manages building sub-assemblies. He assured me I would be successful. On Jan. 1, I left for Arlington Texas, for what would be a four-month contract role that became permanent. To say I was overwhelmed would be the understatement of the decade.

By early March, I reached the conclusion that I probably was not a good fit for automotive; I just did not feel a passion for it. I longed for my first love—parking! I gave notice later that month and agreed to work through the end of the contract.

I began looking for my next opportunity. The last week of April, Tim Hoppenrath sent me a note asking if I still knew anyone in Jacksonville. This was the opportunity I had hoped for. Forty-five days later, I joined an awesome team and returned to the industry I love. My career in parking wasn’t over after all.

David Horn, CAPP, is market president, Jacksonville, at Premium Parking.

September 1, 2021: Free Online Shoptalk: Hospital/Medical Center Parking and Mobility: Unique Challenges and Solutions

Hospital/Medical Center Parking and Mobility: Unique Challenges and Solutions, Moderated by George Richardson, CAPP, UF Health Shands Hospital

Register for free here.

Join IPMI for our next online Shoptalk addressing the parking, transportation, and mobility industry’s response and recovery planning. Open to all, join us for discussions centered on best practices, next steps, and the challenges ahead.

Managing and Thriving Amid Disruption

Line drawing of man jumping over missing step in staircaseBy Brett Wood, CAPP, PE

The past 15 months have taught us many valuable lessons, including some aroudn increased awareness and adapting to change. Our industry has certainly managed this change in its own unique way, with parking and mobility programs implementing improvements that were rooted in being proactive and using policy, operations, technology, and service as a means of strengthening our communities and promoting wellness and accessibility without compromising safety.

As we leave the final stages of the pandemic and move into the full stages of recovery, the lessons learned from the pandemic era will serve us well as we encounter new and different disruptions along the way. From the immediate effects of changing commutes to the longer-term impacts of climate change and a transportation system shifting to autonomy and shared-fleet services, our industry will continue to face disruption. And the last year has proven we don’t really know what’s in store for us.

At next week’s virtual IPMI Mobility and Innovation Summit, the IPMI Research & Innovation Task Force has assembled a panel of parking and mobility professionals who are facing immediate and long-term disruptions head on and moving their communities forward with transformational projects, pilots, and policy changes:

  • Jeff Petry from Eugene, Ore., is implementing community-based changes to promote equity in the community and support re-opening efforts.
  • Phil Garcia of Facebook is preparing the campus for a return to work with innovative practices to support changing commutes.
  • Perry Eggleston, CAPP, DPA, of UC Davis is implementing a new payment structure rooted in transportation demand management and flexible options for changing commutes.

We hope you’ll join us for the Summit and this particular discussion on Wednesday June 30, at 4:15 p.m. Eastern. And we hope you’ll continue to prepare yourself and your community for change in a positive way!

Brett Wood, CAPP, PE, is president of Wood Solutions Group.

Frontline Fundamentals: The Recovery Will be Digitized: Using Data to Get There Faster. Presented by Sylvia Martinez-Mullally

Free to IPMI members, pre-registration required.

REGISTER HERE.


Non-members may attend for a $35 registration fee.  Click the register link above to attend as a non-member.  Need help logging in?

Contact us at professionaldevelopment@parking-mobility.org.

NOT A MEMBER? JOIN TODAY.


The Recovery Will be Digitized: Using Data to Get There Faster. Presented by Sylvia Martinez-Mullally

Got data? Advances in parking technology have given our operations larger and larger datasets, but are we using data to recover, recoup losses, or plan differently, and where does the vital input of frontline staff fit in? This session will review the importance of data management, telling your story through data and how artificial intelligence (AI) technology can help us move toward smarter data-driven policies


Instructor:

Sylvia Martinez-Mullally has worked as both a university and city parking manager. She is the CRO of Peazy, a parking AI data & analytics company. She is passionate about the role of data and AI technology transforming the parking industry, creating data-driven policies and making the parking professional’s job easier.

Free Online Shoptalk: Frontline Staff: Defining Our Current Challenges and Successes Moderated by Cindy Campbell

Frontline Staff: Defining Our Current Challenges and Successes

Moderated by Cindy Campbell, IPMI


February 2, 2:00 pm – 3:00 pm ET

To register, click here. 

Free to all industry professionals. Registration coming soon.

Join IPMI for our next online Shoptalk addressing the parking, transportation, and mobility industry’s response and recovery planning. Open to all, join us for discussions centered on best practices, next steps, and the challenges ahead.


Shoptalk Summary 

After a year of tough times, the strength and flexibility of our frontline staff continues to play a major role in parking and mobility organizations’ recoveries. What efforts and changes have made a difference for your team? What challenges still remain and how can we address them?

Come prepared to network, ask questions, share your current experiences, and learn from your peers during this interactive session.

Submit your questions and thoughts for the discussion on the registration page.


Cindy Campbell, IPMI

With over 35 years of experience in law enforcement, parking, and transportation services, she brings comprehensive industry knowledge and professional experience to the IPMI training program. Cindy is a Past Chairman of the Board for the IPMI and is credited as one of the founders of the Parking Matters® initiative.  Prior to joining the staff at IPMI, Campbell served as Associate Director of University Police for California Polytechnic State University. She is now dedicated to providing staff training, motivation, and skill enhancement through IPMI onsite training programs.

Free Online Shoptalk: Airports: Short- and Long-term Recovery Moderated by Matt Sherwood, CM – MWAA

Airports: Short- and Long-term Recovery Moderated by Matt Sherwood, CM, Metropolitan Washington Airports Authority – MWAA


March 3, 2:00 pm – 3:00 pm ET

To register, click here. 

Free to all industry professionals. 

Join IPMI for our next online Shoptalk addressing the parking, transportation, and mobility industry’s response and recovery planning. Open to all, join us for discussions centered on best practices, next steps, and the challenges ahead.


Shoptalk Summary 

With COVID-19 vaccines becoming more widely available and life—and travel—returning to something resembling normal, airports are seeing more traffic, which means more people parking and using mobility options. Recovery is in sight.

Join us to talk about how airport parking and transportation operations are recovering: What’s going back to “normal,” and what new technologies, practices, and ways of doing things will stay permanent. Bring your challenges, solutions so far, questions, and observations for an open roundtable discussion.

Submit your questions and thoughts for the discussion on the registration page.


Matthew Sherwood, C.M., Metropolitan Washing Airport Authority – MWAA

Matt Sherwood is a revenue strategy program manager for the Metropolitan Washington Airports Authority, whose mission is to develop, promote, and safely operate Reagan National and Dulles International airports. He has been in the parking and ground transportation industry for 15 years. Matt is part of the team that is responsible for managing the airports’ commercial parking portfolio and his primary focus is consumer strategy, enhancing the customer experience, revenue optimization, and pricing.

He is actively involved in the industry and is currently serving on IPMI’s Technology Committee and Awards of Excellence Committee.

Free Online Shoptalk: Touchless Technology: The Latest Updates and Case Studies. Moderated by David Hoyt

Touchless Technology: The Latest Updates and Case Studies. Moderated by David Hoyt


April 7, 2:00 pm – 3:00 pm ET

To register, click here. 

Free to all industry professionals.

Join IPMI for our next online Shoptalk addressing the parking, transportation, and mobility industry’s response and recovery planning. Open to all, join us for discussions centered on best practices, next steps, and the challenges ahead.


Shoptalk Summary 

Challenges sometimes present opportunity and that’s definitely true in the parking and mobility industry. Touchless technology saw huge demand and growth in 2020 due to COVID-19 and a desire to put patrons’ minds at ease as they made their way through cities, campuses, medical facilities, airports, and other parking areas.

Join IPMI members to hear case studies of touchless technology implementation, learn where the technology is going (and how far it’s come), share your own successes and challenges, and ask questions of our experts.

Submit your questions and thoughts for the discussion on the registration page.


David Hoyt, SVP, Sales and Account Management, ParkMobile

David Hoyt, a parking and transportation professional with more than 20 years of expertise, manages sales and partnerships at ParkMobile.  Prior to joining Parkmobile, he was national account manager for T2 Systems, responsible for sales and client relations in the Southeast U.S., Caribbean, and strategic accounts. David began his parking career with Standard Parking, where he worked for 13 years and served as vice president of operations, managing the company’s portfolio of municipal and private parking operations throughout the State of Florida.

 

Free Online Shoptalk: Data-driven Parking and Mobility Management Moderated by Kevin White, AICP, Walker Consultants

Data-driven Parking and Mobility Management Moderated by Kevin White, AICP, Walker Consultants


May 5, 2:00 pm – 3:00 pm ET

To register, click here. 

Free to all industry professionals. 

Join IPMI for our next online Shoptalk addressing the parking, transportation, and mobility industry’s response and recovery planning. Open to all, join us for discussions centered on best practices, next steps, and the challenges ahead.


Shoptalk Summary 

From its evolution as a buzzword to part of daily operations, data has grown into a critical part of both regular business and planning for the future—and no more so than in a time of great change for parking and mobility. We’ll talk about how parking organizations are collecting, analyzing, and using data; what kinds of data they’re using; and how they’ve set up their staff to collect, analyze, and use data for right-now and the future—practical solutions and demystifying data-driven parking management. We’ll also talk about several case studies from real organizations and have an open, roundtable discussion with questions and answers.

Submit your questions and thoughts for the discussion on the registration page.


Kevin White, AICP, Walker Consultants

Kevin White is a parking and mobility planner and consultant for Walker Consultants based in their Minneapolis, Minn., office. He specializes in parking and mobility planning, curbside management, and transportation demand management, with a focus on policy and user behavior and integrating all modes of transportation. Kevin is passionate about solving site circulation and parking challenges on campuses and in cities by integrating a blend of infrastructure, program, and policy strategies that promote access for all types of users. He strives to create planning processes that are meaningful and informative, with a focus on stakeholder transparency and the use of data and visualizations to tell a story, generate ideas, and gain consensus.