Tag Archives: transportation

Online Instructor Led Learning: Wicked Problem Solving – May 13, 2021

 

 

Register here for this event. $150 for IPMI Members


Non-Members may attend for a $300 registration fee. Click the register link above to attend as a non-member.  Need help logging in?

Contact us at professionaldevelopment@parking-mobility.org.

NOT A MEMBER? JOIN TODAY.


Wicked Problem Solving

In this intermediate-level course, industry leaders will be provided wicked problems and practice how to solve them. Learn what makes a problem wicked. The easy problems are solved, the ones left for executives are wicked.

Objectives:

  • Learn about your approach to problem-solving and those of others.
  • Practice identifying the three aspects that make a problem wicked and recognize steps on how to solve them.
  • Practice identifying wicked problems given current real-life scenarios that the industry is facing due to COVID-19.
  • Identify the people problems that impede solutions.

This is a two-day course.  Offers 4 CAPP points or .4 CEU’s toward application or recertification.

For more information, contact professionaldevelopment@parking-mobility.org


Instructor:

Dr. Andrea Hornett

Andrea Hornett taught strategy at Penn State and is retired from the business faculty at Temple University, Philadelphia, PA. Dr. Andy researched virtual teams at Xerox, earning her doctorate at George Washington University. She has more than a hundred presentations and peer-reviewed publications in organizational problem solving and learning, leadership, ethics, and knowledge transfer. In her extensive business career, she developed and consulted on global strategies and organizational solutions (e.g. DuPont Pharmaceuticals, The GAP, National Alliance of Business, Manufacturers’ Association of the Delaware Valley).

Online Instructor Led Learning: Wicked Problem Solving – May 11, 2021

Register here for this event. $150 for IPMI Members


Non-Members may attend for a $300 registration fee. Click the register link above to attend as a non-member.  Need help logging in? Contact us at professionaldevelopment@parking-mobility.org.

NOT A MEMBER? JOIN TODAY.


Wicked Problem Solving

In this intermediate-level course, industry leaders will be provided wicked problems and practice how to solve them. Learn what makes a problem wicked. The easy problems are solved, the ones left for executives are wicked.

Objectives:

  • Learn about your approach to problem-solving and those of others.
  • Practice identifying the three aspects that make a problem wicked and recognize steps on how to solve them.
  • Practice identifying wicked problems given current real-life scenarios that the industry is facing due to COVID-19.
  • Identify the people problems that impede solutions.

This is a two-day course.  Offers 4 CAPP points or .4 CEU’s toward application or recertification.

For more information, contact professionaldevelopment@parking-mobility.org


Instructor:

Dr. Andrea Hornett

Andrea Hornett taught strategy at Penn State and is retired from the business faculty at Temple University, Philadelphia, PA. Dr. Andy researched virtual teams at Xerox, earning her doctorate at George Washington University. She has more than a hundred presentations and peer-reviewed publications in organizational problem solving and learning, leadership, ethics, and knowledge transfer. In her extensive business career, she developed and consulted on global strategies and organizational solutions (e.g. DuPont Pharmaceuticals, The GAP, National Alliance of Business, Manufacturers’ Association of the Delaware Valley).

 

Register here.

Online Instructor Led Learning: Wicked Problem Solving – October 21, 2021

 

 

Register here for this event. $150 for IPMI Members


Non-Members may attend for a $300 registration fee. Click the register link above to attend as a non-member.  Need help logging in?

Contact us at professionaldevelopment@parking-mobility.org.

NOT A MEMBER? JOIN TODAY.


Wicked Problem Solving

In this intermediate-level course, industry leaders will be provided with wicked problems and practice how to solve them. Learn what makes a problem wicked. The easy problems are solved, the ones left for executives are wicked.

Objectives:

  • Learn about your approach to problem-solving and those of others.
  • Practice identifying the three aspects that make a problem wicked and recognize steps on how to solve them.
  • Practice identifying wicked problems given current real-life scenarios that the industry is facing due to COVID-19.
  • Identify the people problems that impede solutions.

This is a two-day course.  Offers 4 CAPP points or .4 CEU’s toward application or recertification.

For more information, contact professionaldevelopment@parking-mobility.org


Instructor:

Dr. Andrea Hornett

Andrea Hornett taught strategy at Penn State and is retired from the business faculty at Temple University, Philadelphia, PA. Dr. Andy researched virtual teams at Xerox, earning her doctorate at George Washington University. She has more than a hundred presentations and peer-reviewed publications in organizational problem solving and learning, leadership, ethics, and knowledge transfer. In her extensive business career, she developed and consulted on global strategies and organizational solutions (e.g. DuPont Pharmaceuticals, The GAP, National Alliance of Business, Manufacturers’ Association of the Delaware Valley).

 

Register here.

Online Instructor Led Learning: Wicked Problem Solving – October 19, 2021

Register here for this event. $150 for IPMI Members


Non-Members may attend for a $300 registration fee. Click the register link above to attend as a non-member.  Need help logging in? Contact us at professionaldevelopment@parking-mobility.org.

NOT A MEMBER? JOIN TODAY.


Wicked Problem Solving

In this intermediate-level course, industry leaders will be provided wicked problems and practice how to solve them. Learn what makes a problem wicked. The easy problems are solved, the ones left for executives are wicked.

Objectives:

  • Learn about your approach to problem-solving and those of others.
  • Practice identifying the three aspects that make a problem wicked and recognize steps on how to solve them.
  • Practice identifying wicked problems given current real-life scenarios that the industry is facing due to COVID-19.
  • Identify the people problems that impede solutions.

This is a two-day course.  Offers 4 CAPP points or .4 CEU’s toward application or recertification.

For more information, contact professionaldevelopment@parking-mobility.org


Instructor:

Dr. Andrea Hornett

Andrea Hornett taught strategy at Penn State and is retired from the business faculty at Temple University, Philadelphia, PA. Dr. Andy researched virtual teams at Xerox, earning her doctorate at George Washington University. She has more than a hundred presentations and peer-reviewed publications in organizational problem solving and learning, leadership, ethics, and knowledge transfer. In her extensive business career, she developed and consulted on global strategies and organizational solutions (e.g. DuPont Pharmaceuticals, The GAP, National Alliance of Business, Manufacturers’ Association of the Delaware Valley).

 

Register here.

IPMI Webinar: Teleworking: An Alternate Mobility Mode. Presented by Perry H. Eggleston, CAPP & Ramon Zavala University of California at Davis.

Teleworking: An Alternate Mobility Mode

Perry H. Eggleston, CAPP, DPA; Executive Director for Transportation Services; University of California at Davis

Ramon Zavala, Transportation Demand Manager, UC Davis Transportation Services

Register here.

Or purchase the entire 2021 professional development series bundle.


Rahm Emanuel said, “You never let a serious crisis go to waste. And what I mean by that it’s an opportunity to do things you think you could not do before.”

Last year brought discussions of campus closures, telelearning, and teleworking. Within a week, these discussions were reality. When the awareness that this COVID thing would last longer than a few weeks, we started to look at how the lull could be used to keep the momentum of teleworking going as a demand-reduction tool.

To address all the issues for making teleworking an ongoing mobility strategy, we created a telework committee. Stakeholders from human resources, technology, safety and ergonomics, employee/union relations, communications, and finance. Transportation Services coordinates the committee, which will address the physical, legal, supervisory, and training issues and keep teleworking a viable mobility option into the future.

Attendees will:

  • Illustrate how teleworking is a mobility advantage.
  • Recognize the institutional needs of a teleworking program.
  • Detail best practices and measure the effectiveness of amnesty and relief programs for constituents and revenue recovery efforts.

Offers 1 CAPP Credit towards application or recertification.


Presenters:

Perry H. Eggleston, CAPP, DPA; Executive Director for Transportation Services; UC Davis Transportation Services

Perry Eggleston, CAPP, DPA, has more than 25 years’ experience developing, refining, and implementing mobility programs as an officer, supervisor, manager, director, consultant, and executive director. In his career, he has served organizations in California, Kentucky, New Jersey, and Texas. He is an active member of the IPMI and California Public Parking Association.

Ramon Zavala, Transportation Demand Manager, UC Davis Transportation Services

Ramon Zavala holds a bachelor’s degree in criminology from UC Irvine, where he began his work in transportation demand management. After seven years with UCI’s Transportation department, he transferred to UC Davis’ Transportation Services, where he manages the TDM program, transit relations, and overseeing the overseeing the bicycle program.

 

Register here.

 

 

 

 

IPMI Webinar: Curbing COVID-19 at the Curb, presented by Matthew Darst, Conduent Transportation.

Curbing COVID-19 at the Curb

Matthew Darst, JD; Director of Curbside Management; Conduent Transportation

Register here for this webinar.

Or purchase the entire 2021 professional development series bundle.


How we think about traveling and commuting in the cities where we work and live has changed dramatically with the spread of COVID-19 . We drive less, eschew public transportation, and are less likely to use shared mobility devices.  This new definition of mobility has exacerbated declining municipal revenues. Cities and states face a unique challenge: stimulate local economies and generate revenue all while working to reopen responsibly to prevent new hot spots of infection and protect public health.

Curbside technologies offer unique solutions to help fund government programs while safeguarding the public. Curbside technologies can help monitor and mitigate viral spread, provide economic relief to constituents, and create a path for municipal revenue recovery. Cities have an opportunity to quickly pivot and utilize metered parking, permit parking, citation issuance and processing, and data science to achieve critical municipal goals.

Attendees will:

  • Identify curbside strategies for reducing the risk of contagion, providing relief to customers, and helping fund critical municipal goals.
  • Assess curbside data for its effectiveness as an early indicator of people congregating/flaunting social distancing guidelines, the need for enforcement, and the spread of COVID-19.
  • Detail best practices and measure the effectiveness of amnesty and relief programs for constituents and revenue recovery efforts.

Offers 1 CAPP Credit towards application or recertification.


Presenter:

Matthew Darst, JD; Director of Curbside Management; Conduent Transportation

Matt Darst, JD, oversees Conduent Transportation’s analytics team, helping cities use data to better manage curbside resources to promote social equity, improve pedestrian safety, and increase physical distancing during the pandemic. Prior to joining Conduent, he served in the public sector for 16 years.

Register here.

Morphing Our Mobility Mindset

People boarding a GRCW train at night.By Casey Jones, CAPP

In October 2018, the International Parking Institute changed its name to include mobility. “Our broadened name signifies changes in the industry and what is happening in the larger sphere, where mobility is emerging as a more inclusive term for the expanding role of parking professionals,” said IPMI CEO Shawn Conrad, CAE, at the time of the change.“We feel the new name provides an umbrella that incorporates parking and mobility and thus will better serve our members by ensuring future opportunities for growth.”

To most of us, mobility pertains specifically to mode of travel and it’s now fully expected that parking professionals also deliver or actively support bicycle, scooter, and public transportation alternatives to driving. The more we do of this, the more we achieve the growth our sage friend Mr. Conrad talked about a few years ago. As much progress as we’ve made in name and in action, I suggest that it’s possible our mindset about mobility hasn’t changed enough and should expand further to fully embrace our role in promoting social and economic mobility.

One incredible example comes from Portland, Ore., where an open design competition was held to generate ideas about how to repurpose old light rail cars. Rail cars originally put in service in 1986 were headed to the dump when Portland State University and the city’s Bureau of Planning and Sustainability stepped in to launch the MAX (Metro Area Express) Reuse Design Challenge to find a way to repurpose the equipment and serve underserved communities. Read more about the project that aims at “reconstruct the models to offer food, hygiene, and therapy for these experiencing homelessness” here.

Our definition of mobility and our role in promoting it need to expand to include more than just modes of travel. We have an opportunity to play an expanding role in addressing social and economic issues through creativity and a commitment to service. We don’t always need to lead these efforts but accepting responsibility for more than just transportation solutions will allow us to grow and will better serve the communities within which we work.

Casey Jones, CAPP, is senior parking and mobility planner with DESMAN.

MSNBC: Transportation Changes Equal Effect of Building Railroads

Cartoon delivery van in a city.An analysis on MSNBC equates pandemic-born changes to transportation with the birth of the U.S. railroads in the 19th century.

“If the pandemic were to continue or a vaccine was distributed right away, it really doesn’t change anything, because this was a train already moving down the track,” said Rich Thompson, who leads the global supply chain and logistics solutions team for the commercial real estate company JLL. “It’s just now accelerating.”

Thompson goes on to say a new network being created by private delivery carriers is effectively the same kind of revolution as the construction of the railroads hundreds of years ago.

“Parcel deliveries are akin to the creation of the American railroad system,” he said. “These alternative logistics providers are trying to create a private delivery network across the country — because that’s what we need.”

The article looks at what COVID-19 has meant for retail and delivery and briefly, into what it’s meant for cities; while curb management isn’t mentioned, there’s no question its acceleration has been a huge, permanent effect of the pandemic. Read the whole story here.

Free Online Shoptalk: Leadership on Their Terms to Ease Stress and Enable Focus


Free Online Shoptalk: Leadership on Their Terms to Ease Stress and Enable Focus

Download the Shoptalk here.

IPMI invites all industry professionals in parking, transportation, and mobility to discuss how the COVID-19 crisis has impacted your various mobility programs and options, including how we plan for municipal on street operations post COVID-19.

Now more than ever, empathy, self-awareness, and sensitivity are key aspects to leading teams and maintaining healthy relationships (just ask any celebrity busted on social media for complaining about cabin fever from their palatial home). Meeting employees where their heads are to communicate change, celebrate success, and break bad news are the leadership qualities that win the day in today’s environment.

If you’re leading others and, would like to go from good to better or haven’t really had to lean on these aspects of leadership until now, this online Shoptalk will be well worth your time. Join Colleen Niese and Vicki Pero from The Marlyn Group for a highly interactive session to discuss key strategies and take away easy-to-implement tactics to ensure your leadership from a distance will:

Objectives:

  • Make decisions that consider team members needs in a COVID-19 world.
  • Help manage stress for your team and you(!).
  • Support all in accomplishing the work at hand with as much focus as can be expected.

Moderator: 

Niese headshotColleen M. Niese, SPHR understanding of what makes a business tick comes from her nearly 25 years of parking industry experience, and her insatiable curiosity about high-performing business.

With a background in leading an international shared services center to then consulting in strategic HR and customer service to now overseeing new business development, sales and client relations for Zephire, the people-first complete monthly parking solution, Colleen is well versed when it comes to a parking operator’s priorities in managing seamless monthly parking.  She possesses a unique skillset to listen to a client’s needs and connecting Zephire’s holistic solution to each individual’s expectation.  In her spare time, Colleen is a hopeless Cleveland Browns fan (there’s always next year!).

October 21: Diversity, Equity, and Inclusion Webinar (Free to Members Only)

Diversity, Equity, and Inclusion Webinar

Free to Members, Pre-registration required.

Register button

Diversity, equity, and inclusion (DEI) are three distinct ingredients that some feel are missing from the American Pie. They are equally imperative to changing the trajectory of today’s workplace. Systemic racism has not only found its place on our streets, social media, and politics, but in our business.

Failure to properly address DEI in the workforce will inevitably affect employee morale, efficiency, and productivity. How do we create an environment that is receptive to DEI? Verna Myers, vice president of inclusion strategy at Netflix, once said “Diversity is being asked to the party. Inclusion is being asked to dance.” Only through a comprehensive understanding of DEI and new ways of doing business and viewing employees, especially those within minority groups, will companies begin to create change.

This session is intended to show how open dialogue can be productive and break down barriers and myths to educate some on the why behind the movement; and t look at the root of the issues and learn to better and more openly listen to our fellow employees.


Tiffany Smith bio pixTiffany Smith is the Director of the Parking Authority of River City in Louisville, Ky.  She has worked for PARC for 25 years.  She leads a diverse staff of 32 employees with a focus on employee engagement and a commitment to superior customer service.  Her operations include 15 garages, three surface lots and 4,800 on-street spaces.  Her department recently earned IPMI’s Accreditation Parking Organization with Distinction certification.  She is a member of various boards and organizations and in her free time, enjoys playing tennis.  She loves parking, people, and living with a purpose.

 

 

 


Mike Tudor, CAPP, is the Assistant Director of the Parking Authority of River City (PARC), Inc. in Louisville, Ky.,where he has worked since 1997 within key off-street and on-street operational, management, and leadership roles.  He currently serves as President of the Midsouth Transportation and Parking Association (MSTPA) with a previous role of Secretary since 2015. He serves on the IPMI State and Regional Association Committee. He holds an undergraduate degree from Cincinnati Christian University (CCU).  He spent the early part of his career in all aspects of parking with the private sector to include management of private lots, garages, and valet services.  He earned his CAPP certification in 2019. Mike has a passion for God, family, outdoor activities, and supporting inclusion in the parking industry.

Submit your questions and thoughts for the discussion to Kim Fernandez at fernandez@parking-mobility.org.