Tag Archives: webinar

IPMI Webinar: The CCPA and State Efforts to Protect Consumer Privacy: What the Parking Industry Should Know

Live Online Webcast: Free for CPPA and IPMI Members $25.00 for Non-members

The California Public Parking Association (CPPA) in partnership with IPMI is hosting this presentation that will review the California Consumer Privacy Act of 2018 and various state efforts to protect the privacy of its citizens, including:

  • An overview of common privacy threats and legal landscape:  Shooting at a moving target
  • The intersection of expanding customer expectations and legal obligations
  • Discussion of what makes an information security/privacy program “defensible”?
  • The ROI for investing time and resources in an information security/privacy program
  • Effective strategizing for moving to the next level of cybersecurity and privacy protection

Objectives:

  • Understand the changing legal landscape related to consumer privacy and the likely legal changes on the horizon;
  • What efforts that they can engage in now to both prepare to meet their specific legal obligations and to implement information security/privacy program “best practices” in their organizations; and
  • Which internal and external resources (e.g., data privacy officers, outside counsel, information security experts) can help them right-size their efforts regarding a fast changing area of the law.

Presenters:

Sue Friedburg is the co-chair of Buchanan’s Cybersecurity and Data Privacy Group.  Sue advises clients about the rapidly evolving standards of care for safeguarding confidential information and responding effectively to security incidents that threaten to compromise our client’s valuable or protected information.  Sue has extensive experience advising clients on the fast-changing world of consumer privacy laws at the federal and state level.

 

 

 

 

 

Robert Holland regularly advises clients from all business sectors on the impact of consumer privacy laws and legislation that continue to be a hot topic across the United States.  Bringing his experience to businesses offering a variety of products and services, Rob helps them address the sometimes thorny implementation issues related to the laws.  No two businesses are the same, and Rob brings that recognition to help each business craft a unique approach to protect their customers and their reputations.

 

 

 

 

 

Jason Wrona is a legal veteran to the parking industry, having served as counsel to a number of public and private parking operators and related businesses.  Notably, Jason has served as the outside counsel to the Pittsburgh Parking Authority for more than 10 years.  He has a deep understanding of all facets of the parking industry and is proud to be counted as a “parking nerd.”

Free Online Shoptalk: Mobility Options and COVID-19

Tuesday April 14, 2020: 12:00 PM EST

Free Online Shoptalk: Mobility Options and COVID-19

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IPMI invites all industry professionals in parking, transportation, and mobility to discuss how the COVID-19 crisis has impacted your various mobility programs and options, including fleet management, transit, and micro-mobility modes. We understand this is an extremely busy time and will record the online shoptalk and distribute to all members and colleagues.  If you have a question or would like to share something that has worked for your organization in advance, please email Fernandez@parking-mobility.org.

 

Moderator:

Robert Ferrin Bio Img

Robert Ferrin, Assistant Director for Parking Services, Columbus, Ohio, oversees the operations and management of public parking for the city. He and his team are leading efforts to implement the Short North Parking Plan to support resident, visitor, and business access in this thriving neighborhood and increase mobility options for all Columbus’s stakeholders. He is a graduate of UNC Charlotte, where he earned bachelor’s and master’s degrees in geography.

Free Online Shoptalk for Airports: COVID-19 and Our Industry’s Response

Tuesday, March 31, 2020: 2:00 PM EST

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Online Shoptalk for Airports: COVID-19 and Our Industry’s Response

Join IPMI for a free online shoptalk to discuss and collaborate about the effects of the COVID-19 virus and the industry’s response. Moderated by Dean Ahmad and David Wilson of Dallas Forth Worth International Airport, this hour-long discussion will provide insights, evolving best practices and ideas/solutions to help your organization cope with these challenges. We understand this is an extremely busy time and will record the online shoptalk and distribute to all members and colleagues.  If you have a question or would like to share something that has worked for your organization in advance, please email Fernandez@parking-mobility.org.

 

Dean Ahmad imgDean Ahmad, Dallas Fort Worth International Airport (DFW),Assistant Vice President.  In his role, Mr. Ahmad oversees parking operations, ground transportation, landside construction projects and strategic planning efforts.   Mr. Ahmad currently serves as the Immediate Past President for the Texas Parking and Transportation Association (TPTA).  In addition, he is a Board member for the Greater Dallas Planning Council (GDPC).   Prior to his career at the airport, Dean was a successful entrepreneur in the furniture and  antique industry.   Mr. Ahmad earned his Bachelor of Arts in Political Science from Baylor University and is  currently pursuing his MBA from Columbia Southern University.

 

 

 

 

 

David Wilson imgDavid Wilson, CAPP, is the Transportation Business Manager for DFW Airport. He earned his BBA from the University of North Texas. He has 38 years parking and transportation experience including 8 years as the Parking Revenue and Yield Management Manager. He was involved with the implementation of DFW’s AVI system and NTTA partnership and the Prepay booking system. Dave has presented to multiple parking and transportation groups including IPMI and served as an ACRP Topic Panel member.

 

IPMI On-Demand Webinar: Curb Management: Strategies and Tech to Define, Manage, and Enforce the Curb

February 13, 2019 @ 2:00 pm3:00 pm EST

On-Demand Webinar: $35.00 for IPMI Members, $50.00 for Non-Members

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Description: Struggling with curb management or just starting to think about it? You’re not alone—balancing shared use of this limited and valuable real estate is a challenge, and it’s only projected to become more complicated from here. Learn what curb management is and how various technologies will support effective curb-sharing. This presentation explores four major categories of consideration and how technology will be applied to de-clutter and de-stress curb space.

Learning Objectives:

  • Develop a comprehensive understanding of the elements of curb management.
  • Understand the use and data elements that are required to define and manage the curb as a critical asset.
  • Discuss the established and emerging strategies and technologies that will help you charge for curb access appropriately and enforce access, restrictions, and more.

Presenters:

Mike Drow, CAPP, is senior vice president, corporate development, at T2 Systems, where he establishes and manages technology partnerships and acquisitions to align with the company’s long-term strategic goals. He has led the development of mobility services, remote management operations, mobile payments, and interactive marketing services, and has worked with municipalities, universities, airports, and urban garages. He is co-chair of IPMI’s Technology Committee.

 

 

 

 

 

Charles Debow is a managing member of D&D Advisory Group, a parking and mobility consulting firm.  He has extensive experience in the parking industry and is widely recognized as a technology and innovation leader. Prior to his current role, he served as SVP of sales and account management for Parkmobile, as director of municipal parking in State College, Pa., as well positions in private operations.  He serves on the IPMI Parking Technology Committee and is a frequent contributor to the IPMI magazine as well as the Blog.

IPMI On-Demand Webinar: Cracking the Code to Sustaining a Customer Service Culture

OFFERED FREE TO MEMBERS THROUGH JUNE 2020.

Regular Pricing: $35.00 for IPMI Members, $50.00 for Non-Members

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In this webinar, the key tactics that can be used to sustain a customer service culture within your organization will be reviewed. The webinar will give you practical solutions to implement with limited time and dollars including: refresher training ideas, reward and recognition program options and mechanisms to create feedback channels with employees that can help to address common customer challenges proactively, so some customer service issues can be avoided altogether.
Objectives:

1. Recognize customer service program components that be motivating and effective within an organization’s workforce;

2. Implement tactics within their own operations to develop and sustain a customer service culture.

Presenter:

VICKI_PEROVicki Pero, SPHR
Marlyn Group clients ensuring Employee Training, and Organizational Development programs align with operational needs. Vicki has over seventeen years of experience in the parking industry. She is a member of the Green Parking Council Board of Directors, serving as Treasurer. She is also a member of IPMI, where she serves on the Education Development Committee.

IPMI On-Demand Webinar: Connected Vehicles: Understanding the Revolution

March 15, 2017 @ 2:00 pm3:00 pm EDT

On-Demand Webinar: $35.00 for IPI Members, $50.00 for Non-Members

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Connected Vehicles: Understanding the Revolution is the eighth in a series of parking-specific presentations by IPMI’s Parking Technology Committee. This year’s presentation explores the connected vehicle and its impact on parking. We all hear and see the buzzwords: automated, self-driving, driverless, connected vehicles. But what exactly does it all mean? Will Uber take over the world in 2020? Will parking facilities become less necessary due to the changing landscape? Who pays for a shared vehicle to park, and how? And how does this new technology now being packaged into our vehicles impact the parking industry and your current and future operations?

In this archived webinar, the presenter explores the world of connected vehicles and brings a little order and definition to this emerging landscape, showing what technologies are leading the race to bring standardization to the market while making the customer experience frictionless.

Objectives:

1. Clearly define and describe the different types of connected vehicles, showcasing the applications and impact on customers’ daily lives.
2. Understand the auto industry’s move to mobility services and what this pivot means to the parking industry.
3. Prepare your parking operations for this revolution, taking simple yet proactive steps to leverage this new movement.

Presenter:

Brent Paxton serves as Executive Vice President for Parkmobile. Parkmobile is the leading global provider of mobile payment technologies for the parking industry.
Prior to joining Parkmobile in the summer of 2009, Mr. Paxton spent six years as CFO for AmeriPark, a nationally-recognized parking company based in Atlanta, and as principal for Strategic Parking Advisors, an advisory services firm he co-founded and managed. Brent had previously served as the CFO for Clemens Construction Company based in Philadelphia, following ten years in the real estate industry. He is a seasoned business executive and proven performer with consistent successes in growth-oriented companies.

IPMI On-Demand Webinar: Campus Cruzin’: Everything You Need to Know to Operate a Successful Scooter and University Partnership

November 13, 2019 @ 2:00 pm3:00 pm EST

On-Demand Webinar Fee: $35.00 for IPMI Members, $50.00 for Non-Members

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Description: Cities and universities are the latest focus for commercial scooter operations, which have taken them by storm. Commercial scooter companies have developed a reputation for being disruptive, cluttering streets, and creating safety risks. Despite the uproar, there is the opportunity to embrace the disruption and celebrate the possibilities scooters offer as first- and last-mile commute options through formalized university partnerships.

Objectives:

  • Identify and define areas of concern and offer solutions.
  • Develop successful and educational marketing campaigns.
  • Design guidelines that promote safety and encourage sustainable transportation.

Presenter:

Blanca Gamez, PhD, has been employed with PTS for more than 10 years, beginning her career with the department as a student associate for events. She graduated with a degree from UT in advertising and received her master’s degree in public administration and urban and environmental planning, and her PhD in education from Texas State University. As associate director, she oversees all transportation and administrative functions for the department.

IPMI On-Demand Webinar: Being a Superhero in Your City

OFFERED FREE TO MEMBERS THROUGH JUNE 2020.

Regular Pricing: $35.00 for IPMI Members, $50.00 for Non-Members

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Description: Whether it’s Superman, Spiderman, or Wonder Woman, everyone loves a superhero. Hear how you can raise the bar in your city or operations by improving your parking organization. Operate in a way that an administration looks for ways to keep you and not reasons to keep you; you have the (super)power to promote your parking product!

Objectives:

  • Best practices to improve operations in a municipality, with a focus on working with contractors.
  • Key Performance Indicators (KPI’s) and how to use them to determine improvements or adjustments to operations.
  • Ways to improve operations, staff morale, corporate and citizen relations, and your organization as a whole.

Presenters:

Tiffany Smith serves as Director of the Parking Authority of River City, Inc. (PARC) in Louisville, KY. Tiffany’s focus is on emphasizing technology, innovation and creative thinking in their parking operations.  While providing oversight for internal and contracted staff, she prides herself in ensuring superior customer service and changing the overall perception of parking and its value in a city as an economic engine, contributing over $100M to their growing city.

 

 

 

 

 

Thomas Leathers, CAPP, serves as Parking Administrator for the City of Durham, N.C. Thomas has over 25 years of parking management, transit and economic development experience. He managed economic development projects for the City of Durham; parking and transit operations at American University and served as the Deputy General Manager of MetroAccess by Murray’s Transportation. As the Parking Division Administrator, he provides senior leadership, expertise, and management for parking operations, services, facilities, and programs.

IPMI On-Demand Webinar: Adaptive Reuse — The Next Generation of Parking Facilities

January 18, 2017 @ 2:00 pm3:00 pm EST

On-Demand Webinar Fee: $35.00 for IPMI Members, $50.00 for Non-Members

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This archived webinar will demonstrate how the parking garage has evolved over the past century and it is still evolving. This webinar will address practical designs to accommodate future flexibility.

Objectives:

  • Illustrate sustainable goals that have influenced change in parking design.
  • Recognize how designing for maximum life requires a real understanding of future trends.
  • Explore how autonomous cars will influence change in parking garage design.
  • Learn phasing techniques in buildings to accommodate adaptive reuse.

stephenjrebora8-rt__ilSteve Rebora
Steve Rebora is the President of DESMAN. He is a licensed architect and has been an integral part of the parking design and planning industry for over 25 years. As such his works have been published by many of the Parking publications, The Urban Land Institute, and Architectural Record. His experience within the architectural field includes Master Planning, Green Building Design, Project Management and Field Coordination. During his tenure with DESMAN he has been involved with hundreds of parking projects throughout the United States and abroad.

IPMI On-Demand Webinar: Accessible Parking & Placard Abuse

On-Demand Webinar Fee: $35.00 for IPMI Members, $50.00 for Non-Members

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Description: Accessible parking challenges and disabled placard abuse are continuing challenges. While some federal standards exist, cities and states take a wide variety of approaches. For the first time, the issues are being considered on a national level by a broadly based united group. The IPMI-led Accessible Parking Coalition (APC) includes transportation officials, government agencies, advocacy groups, parking management and technology experts, veterans’ groups, civil rights advocates, and independent living movement members. Gain insights from APC research and resources, and learn how a number of municipalities and universities are addressing the issues successfully.

Learning Objectives:

  • Gain a comprehensive understanding of the challenges surrounding accessible parking problems and eliminating disabled placard/plate abuse.
  • Learn how to tap into available resources offered by the Accessible Parking Coalition.
  • Learn ways to successfully address the issues through innovative programs that are working for a number of municipalities and universities.

Presenters:

Gary Means, CAPP, holds a BA in broadcasting from Eastern Kentucky University and is executive director of the Lexington, Ky., Parking Authority. He is secretary of the IPMI Board of Directors. Locally, he serves on several downtown-oriented boards/committees including the YMCA, Downtown Lexington Management District, and the Downtown Lexington Partnership. Gary has worked in the parking industry for more than 22 years in both the public and private sectors.

 

 

 

 

 

Debbie Hoffman, CAPP, is director of transportations services at Texas A&M University. She serves on the board for the Center for Transportation Demand Management, as treasurer for the Red River Chapter of the Association of Commuter Transportation, and on IPMI’s Parking Matters committee. She holds a master of science degree from Texas A&M University. Her passion is bringing people together to develop creative, high-functioning solutions.