Tag Archives: online course

Frontline Live: Effective Communication: The Importance of Active Listening – June 30, 2020

Effective Communication: The Importance of Active Listening

Discuss effective communication methods and techniques that can be used when interacting with difficult customers.

Instructor: Cindy Campbell

Limited to 25 registrants.

$30 per attendee, or $75 for any three Frontline Friday sessions.

Frontline Live: How to Succeed in a Changing Workplace – Session 3: Changing Group Dynamics – June 30, 2020

How to Succeed in a Changing Workplace (Three Part Series) – Session 3: Changing Group Dynamics

Review the three phases of change and steps to effectively implement change.

Instructor: Kim Jackson, CAPP

Limited to 25 registrants.

$30 per attendee, or $75 for any three Frontline Friday sessions.

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Frontline Fridays: Effective Business Communication – June 26, 2020

Effective Business Communication

Identify key communication issues; create concise, on-topic communication; and explore the concept of win/win communication opportunities.

Instructor: Matt Penney

Limited to 25 registrants.

$30 per attendee, or $75 for any three Frontline Friday sessions.

Frontline Fridays: Team Dynamics and their Effect on Organizational Agility – June 26, 2020

Team Dynamics and their Effect on Organizational Agility

Identify challenging team dynamics, recognize the effects of organizational change, and review the steps required to improve individual and organizational responsiveness.

Instructor: Cindy Campbell

Limited to 25 registrants.

$30 per attendee, or $75 for any three Frontline Friday sessions.

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Frontline Live: How to Succeed in a Changing Workplace – Session 3: Changing Group Dynamics – June 23, 2020

How to Succeed in a Changing Workplace (Three Part Series) – Session 3: Changing Group Dynamics

Review the three phases of change and steps to effectively implement change.

Instructor: Kim Jackson, CAPP

Limited to 25 registrants.

$30 per attendee, or $75 for any three Frontline Friday sessions.

Frontline Fridays: Developing Workplace Resilience – June 19, 2020

Developing Workplace Resilience

Review the concept of workplace resilience, discuss the importance of developing personal and professional resilience, and identify individual “attitude anchors” to maintain resilience.

Instructor: Cindy Campbell

Limited to 25 registrants.

$30 per attendee, or $75 for any three Frontline Friday sessions.

Frontline Live: Our Role in Resolving Workplace Conflict- June 16, 2020

Managing Conflict: Our Role in Resolving Workplace Conflict

Review the four sources of workplace conflict, explore resolution strategies based on the needs of others, and examine the importance of active listening.

Instructor: Cindy Campbell

Limited to 25 registrants.

$30 per attendee, or $75 for any three Frontline Friday sessions.

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Frontline Fridays: How to Succeed in a Changing Workplace (Three-part Series) – Session 2: Identifying the Phases of Change- June 19, 2020

How to Succeed in a Changing Workplace (Three Part Series) 

Session 2: Identifying the Phases of Change

Review the three phases of change and steps to effectively implement change.

Instructor: Kim Jackson, CAPP

Limited to 25 registrants.

$30 per attendee, or $75 for any three Frontline Friday sessions.

Frontline Live: How to Succeed in a Changing Workplace – Session 2: Identifying the Phases of Change – June 16, 2020

How to Succeed in a Changing Workplace (Three Part Series)

Review the three phases of change and steps to effectively implement change.

Session 2: Identifying the Phases of Change

Instructor: Kim Jackson, CAPP

Limited to 25 registrants.

$30 per attendee, or $75 for any three Frontline Friday sessions.

Online Instructor Led Course: Finance & Auditing for Parking, Transportation, and Mobility Pros

Two Day Course: September 15 and 17, 2020

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Overview:

This session is a comprehensive financial foundation for anyone involved in parking and mobility.  It will cover fundamental finance and accounting concepts with a specific reference marking and mobility budgets, including. financial reporting, budgeting, bond basics, Metrics (KPI’s), Captial Planning, Auditing, and the importance of stakeholder involvement.

At the completion of this course you will be able to:

  • Interpret and develop a financial report
  • Recognize why bond basics is a primary means to raise capital
  • Develop an audit checklist for your organization
  • Create a dashboard with metrics

 

Presenter: Samuel Veraldi, CAPP

Sam Veraldi Bio pic

Sam Veraldi, CAPP is Vice  President of Consulting Services at SP+ Corporation. He formerly served as the Director of Parking and Transportation at Duke  University and a Practice Builder with Kimley Horn.  Sam has been teaching in the CAPP curriculum since 2015 and is a member of the Research Committee with the International Parking & Mobility Institute (IPMI). He has been teaching finance at Duke for more than 20 years, and has over 20 years Senior Finance experience with IBM and GE Capital.

Course Credits: 4 CAPP Points for Candidates and 4 CAPP Points for recertificants in Program Type 5.

Interested in attending both Analysis & Application of Technology and Finance & Auditing for Parking, Transportation, & Mobility Pros.  Register for both and save! Contact us to get a discount code to register for both.

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