Tag Archives: airport

What Flyers Need to Know About Airport Parking in a Pandemic

Not a lot of people are traveling by plane right now but parking is still top of mind for those who are. In response, Forbes this weekend ran a piece about what flyers can expect when they go to park their cars.

“The COVID pandemic has changed the way you park your car at the airport. There’s an emphasis on safety, and some facilities are closed or have been repurposed for cargo. You’ll need to do more research and pay attention to the details before you park at the airport in a pandemic,” the article says.

The story says parking questions account for 5 percent of the conversation on an airport parking website, and that many of those center around COVID-19 safety. It also outlines safety precautions some airports are taking and notes that with demand for parking down, staff has been reassigned in some cases.

Read the whole story here and let us know in the comments–is this true to what you’re experiencing?

Member News: Contactless & Frictionless Parking helps Shenzhen Bao’an Int’l Aiport in reaction to COVID-19

Affected by the epidemic, as an international aviation hub with an annual passenger throughput of up to 50 million passengers, the epidemic prevention work of Shenzhen Bao’an International Airport (hereinafter referred to as “Shenzhen Airport”) cannot be ignored. Shenzhen Airport has formulated a special emergency response plan, installing body temperature detection equipment in the terminals, increasing the sterilization frequency in crowded areas, etc., and making every effort to do a good job in epidemic prevention and control. The unattended P1 parking lot which was completed last year that just gives a great help.

Shenzhen Bao’an International Airport

Zero contact between you and me

Unattended parking lot to prevent the epidemic

On December 27, 2019, the parking management system and supporting hardware have been upgraded in Shenzhen Airport. The newly launched system supports multiple functions, such as HD LPR, face-to-face payment, cash changing, video intercom, and license plate recognition error correction. These mean that the first unattended parking lot at Shenzhen Airport is officially serving passengers in P1 parking lot.

Go to JIESHUN unattended parking lot

Since the outbreak of January till now, the airport P1 parking lot has been facing with an average daily traffic volume of nearly 2,800 vehicles. With the help of JIESHUN cloud hosting, the parking lot management team has already removed the booths & toll staff, and released more available staff to quarantine positions. Hence the team has reduced costs, improved efficiency, especially lowered much more risks of personnel direct contact to prevent the epidemic transmission.

Promoting smart airport construction

Building “the most experienced digital airport”

Before upgrading the JIESHUN cloud hosting, the online payment ratio of Shenzhen Airport ’s P1 parking lot has reached more than 95%. However, the huge base of passenger traffic has caused the parking lot management to arrange at least 5 shifts to meet only 5 % of offline payment needs.

For parking lot management staff members, they can realize the centralized management & control of all the software and hardware for the parking lot, through intelligent remote office and mobile terminal management. Staff members in different positions can view relevant data reports on the PC and mobile terminals to carry out mobile offices. And as for the vehicle entry and exit management, it is becoming more intelligent & efficient, and more convenient & safe.

JIESHUN parking management controllers & barrier gates

For airport passengers, they can not only pay parking fees by through automated payment machines, Alipay/WeChat QR code, ETC, etc. in the P1 parking lot, but also receive electronic invoices through the Shenzhen Airport official account/by themselves. Besides, the upgraded equipment has improved the license plate recognition rate, and effectively accelerated the traffic efficiency.

If passengers encounter abnormal conditions when entering or leaving the field, they can push the intercom buttons of the parking management controllers/dispensers to remotely intercom with cloud hosting personnel to let the gates open. Cloud hosting personnel can take the initiative to intervene through the environmental monitoring of entrances/exits to help drivers deal with exceptions. This kind of one-click access to cloud hosting personnel can not only demonstrate the operating efficiency and service quality of the “smart airport”, but also protect the drivers from public health threats.

JIESHUN Cloud Hosting Personnel

 “JIESHUN Cloud Hosting” penetrates the front line of anti-epidemic

 Anti-epidemic management of Shenzhen Airport parking lot is a good example

This outbreak covered the entire Chinese Spring Festival holiday, some car park managers who still relied on the security staff for parking management, and cannot have more anti-epidemic manpower and other resources in the short term. Hence they have great difficulties in the entry and exit management of vehicles in special areas, and the anti-epidemic work was carried out quite passively.

With the help of JIESHUN smart parking and cloud hosting service, Shenzhen Airport’s P1 parking lot can not only prevent the spread caused by the contact of the parking lot personnel, but also can be combined with big data trajectory tracking to help the city’s comprehensive epidemic prevention.

JIESHUN Smart Parking

In the nationwide epidemic prevention and control, the real-time monitoring and analysis of big data from the connected parking lots, may provide strong support for epidemic prevention and control.


The world leader in smart parking with 100,000 parking lot installations, positioning No.1 in China. ” Since 2014, JIESHUN has been committed to the implementation of smart parking lots. Established in 1992, Shenzhen Jieshun Science and Technology Industry Co., Ltd (namely ”JIESHUN”, 002609.SZ) is the world’s leading one-stop supplier of smart parking solutions. JIESHUN offers complete and customized Entrance & Exit Control solutions, including parking management system (PMS), parking guidance system (PGS), barrier gates, pedestrian gates, access control, as well as a unified cloud-based platform for centralized monitoring and management.

JIESHUN Official Website: https://www.jieshuntech.com/

Inquiry Email: export@jieshun.cn

Member News: Nashville International Airport Chooses Park Assist

ParkAssist News 2020 06 26 Nashville international AirportNASHVILLE, TN – June 25th, 2020 – Park Assist® has been awarded the Parking Guidance System (PGS) contract for Nashville International Airport (BNA). As one of the fastest-growing airports, BNA’s increased traffic and added service have created a demand for a new parking solution that can handle a heavy volume of travelers. Park Assist’s M4 smart-sensor system was built to improve both garage efficiency and customer satisfaction, as such BNA elected to install this PGS in two of its garages. Park Assist’s first installation is complete and the second project is underway.

After a competitive RFP process to secure the most qualified PGS vendor, Park Assist was awarded the opportunity to be part of BNA’s continued expansion by adding the latest parking technology to its garages. Park Assist’s proprietary M4 PGS and digital wayfinding signage offer BNA visitors advanced guidance from entry to exit. The color-coded M4 smart-sensor system seamlessly guides parkers through the facility to vacant spaces using red and green lights to indicate occupancy, guaranteeing reduced search and park times, and decreased traffic.

This installation will also include several of Park Assist’s advanced software add-ons, such as Find Your CarPark Alerts, and Park Surveillance. Park Assist’s unique Find Your Car feature, created with the customer experience in mind, enables travelers to quickly locate their vehicle upon returning to the facility by entering all or part of their license plate number into a Park Assist kiosk or mobile app.

Park Assist’s Park Alerts and Park Surveillance software add-ons were designed to help increase control and security in the garage. The Park Alerts software extension allows parking management to set automated rules and alerts that help staff enforce policies and remain informed about parking abuse and policy violations within the garage, while Park Assist’s Park Surveillance module enables the M4 sensors to capture streaming video of any movement in or around parking bays. Because the M4 cameras have unobstructed views of each parking bay, as well as the space in between vehicles, they can successfully capture all action in the garage, serving as a proven deterrent of theft and other criminal behaviors.

“Nashville International Airport has been an incredible site for us as we continue to expand our projects in the airport sector and the Nashville market. This is our second major project with the airport and we are delighted to be a part of the BNA vision to help renovate its facility and deliver the best experience for all airport visitors,” said Thomas Alexander, National Channel Manager.

Partnering with GC Messer Construction, site installation is scheduled for completion by the end of June.

About Park Assist
Park Assist® is the parking industry’s leading camera-focused innovator with the most camera-based parking guidance installations in the world. Our patented technology helps customers effortlessly find parking spaces in real-time as well as find their cars when they return. Simultaneously, we provide parking operators with tools to improve customer satisfaction, create new revenue opportunities, realize greater operational control, capture parker analytics, and expand CCTV capabilities. Park Assist is part of the TKH Group (Euronext: TWEKA), a $1.8 billion publicly traded company headquartered in the Netherlands. For more information, visit www.parkassist.com.

Katie Rodenhiser
Global Marketing Manager


Member News: Louisville Muhammad Ali International Airport Chooses Park Assist

Park Assist News muhammad Ali Int AirportLOUISVILLE, KY – June 3rd, 2020 – Park Assist® has been awarded the Parking Guidance System (PGS) contract for Louisville Muhammad Ali International Airport (SDF). Just 10 minutes from downtown, the International Airport supports over 4 million travelers per year with a high-volume of both passenger and cargo traffic. Park Assist’s M4 smart-sensor system will serve the airport’s 3,000 space parking structure. With the goal of enhancing the user experience, the Louisville Regional Airport Authority was eager to install a PGS that offered predictability and security, as well as a VIP parking journey for each patron.

Park Assist’s camera-based M4 PGS will monitor occupancy on levels 2 and 3 of the garage, while the S1 outdoor solution will be used to calculate rooftop availability. Along with the M4 and S1 technology, Park Assist will also install its state-of-the-art, digital Variable Messaging Signs (VMS). The VMS-NAV signs enable parking facility operators to create and broadcast an expansive set of custom graphics and digital messages in a variety of different colors. Coupled with split screen, scrolling, and toggling capabilities, these digital signs display a vast array of occupancy data, enabling visitors to make informed decisions upon their arrival at the entry lanes.

As wayfinding signage guides users to appropriate parking areas within the garage, Park Assist’s exclusive M4 smart-sensor system amplifies the guidance experience by indicating which specific spaces are available, occupied, or premium using color-coded LED lights.

Additionally, the airport’s PGS will also come equipped with several add-on features. Integrating with TIBA Parking Systems, Park Assist’s customer-centric Park Finder™ software module ensures that guests can easily pinpoint their vehicle upon returning to the garage. Utilizing either the Park Assist mobile app or a Park Finder enabled TIBA pay station, travelers are guided to the exact location of their vehicle. The Park Finder Find Your Car™ locator scours a database of vehicles in the garage and identifies the correct car, providing step-by-step directions on how to get there.

Park Assist’s Park Alerts™ and Park Surveillance™ add-ons will be used to increase control and security in the garage. The Park Alerts software extension allows parking management to set automated rules and alerts that help staff manage awareness and enforce parking policies in the facility, while Park Assist’s Park Surveillance module enables the M4 and S1 sensors to capture streaming video of any movement in or around parking spaces, serving as a proven deterrent of criminal behaviors.

“Park Assist is committed to providing each traveler at Louisville Muhammad Ali International Airport with accurate, real-time information that will help inform their parking decisions and further reduce friction on both sides of the customer journey. At the forefront of a world connected by technology, Park Assist is committed to creating an end-to-end experience through our PARCS system integrations and additional API capabilities,” said Robert Wishart, Regional Account Manager, Northeast.

Working with local partner, United Electric, Park Assist’s site work is set to begin this month and is slated for completion by September 2020.

“We are proactively preparing for the return of our customers and this technology will significantly improve the parking experience at SDF,” said Dan Mann, Executive Director for the Louisville Regional Airport Authority.

Prior to the planned work at Louisville Muhammad Ali International Airport, Park Assist has been a coveted addition to several other major airports throughout the United States and Canada. Park Assist’s continued and proven success, as well as their growing technological capabilities and dynamic pricing integrations were key factors in Louisville Regional Airport Authority’s decision to install the M4 and S1 parking guidance systems.

About Park Assist
Park Assist® is the parking industry’s leading camera-focused innovator with the most camera-based parking guidance installations in the world. Our patented technology helps customers effortlessly find parking spaces in real-time as well as find their cars when they return. Simultaneously, we provide parking operators with tools to improve customer satisfaction, create new revenue opportunities, realize greater operational control, capture parker analytics and expand CCTV capabilities. Park Assist is part of the TKH Group (Euronext: TWEKA), a $1.8 billion publicly traded company headquartered in the Netherlands. For more information, visit www.parkassist.com.

Katie Rodenhiser
Global Marketing Manager

Court Upholds Phoenix Airport TNC Pick-up and Drop-off Fees

sign for ride-share pickup and dropoff at an airportThe Arizona Supreme Court upheld a $4 pick-up and drop-off fee for transportation network companies (TNCs) at Phoenix Sky Harbor Airport late last week. TNCs had argued the fees were unconstitutional, while the airport said they would help distribute COVID-19 recovery costs between all businesses at the airport.

The airport had charged a $2.66 fee for pickups but no fee for dropoffs. Arizona’s attorney general argued the fee violated a 2018 constitutional amendment by placing a new fee on an existing service. The court did not issue an explanation with its ruling but the fight isn’t over: Legislation has been introduced that would block the fee increases. The legislative session is paused during the COVID-19 outbreak, but the topic is likely to see more attention when lawmakers reconvene. Read the whole story here.

Unlocking the Power of Pricing to Drive Revenue

By Guy Barnes

Time to plan your next vacation. Choose a destination—check. Book your flights and lodging—check, check. You’re happy to do this in advance, securing a spot and locking in your price.

Travelers have grown to expect to make these purchases online. We demand a choice of products and services, and we want what we buy to be digitally-accessible, convenient, and immediate.

Now back to booking your trip…have you thought about whether space in your preferred parking lot will be available when you get to the airport? If only you could pre-book a parking spot and lock in the price you will pay.

Trailblazing airports around the world, like Raleigh-Durham and Avinor Oslo, are actively growing pre-book parking and using data and analytics to offer the right parking product to the right customer, at the right price, at the right time. It’s a practice called revenue management and it’s been used by airlines and hotels for decades. Not only does it improve the traveler experience, but it optimizes occupancy and maximizes parking revenue.

It’s quite simple. A parking spot, like an airplane seat, is a perishable asset. If the spot isn’t filled, it doesn’t generate any revenue for that day. If it’s filled at a low price when the consumer is willing to pay more, the business misses out on additional revenue.

It’s also quite complex. How do you pick the perfect price that factors in demand, price sensitivity, and varied arrival dates and lengths of stay? Thanks to advances in automated analytics technology, sophisticated tools are now available that replace guesswork with empirical science and data-driven pricing decisions.

It’s only a matter of time before booking a place for your car to stay is just another step in the planning process of your next getaway.

Guy Barnes is head of global sales, parking, with IDeaS Revenue Solutions. He will present on this topic at the 2019 IPMI Conference & Expo, June 9-12 in Anaheim, Calif. For more information and to register, click here.

How Congestion Affects Airport Parking

By Tim Maloney

With airports adapting to ride-share disruption with extra fees or complete overhauls of their drop-off and pick-up stations, many have questioned how to get more travelers parking. Their concerns are valid: According to the Worcester Business Journal, Uber and Lyft drivers made 12 million trips to and from Logan International Airport in 2018. Even though ride-share has disrupted the decades-old airport parking ecosystem, driving is still a transportation route many travelers take and parking represents a significant revenue opportunity for airports.

As ride-share popularity grows, so does the cost to the rider. The industry has already seen fee spikes at airports where ride-share is taking over the curb. Those fees are passed onto the passenger and can make the cost of their ride more unpredictable than ever. Between charges and surge pricing during peak hours, unpredictable amounts of money leave the traveler’s pocket and the airport customer experience weakens. Travelers try to pick their driver’s silver sedan out from a sea of identical cars while their post-trip frustration grows.

One way airport customers minimize this frustration is with planning. The end goal is to make it to the gate at the perfect time by controlling as many factors as possible. Travel factors include stops between home and the airport, the accuracy of the driver, and the overall ride-share experience. Parking is a solution to airport travel frustration. By making it easier for travelers to plan their trip in advance and park, we give airport customers control.

Regardless of how the everyday traveler is getting to and from the airport, everything will need a place to park–temporarily while waiting, or for the long-term. Getting ride-share vehicles off the road and into queue lots reduces frustrating congestion around the terminal. In the future, autonomous vehicle fleets will need rest spots while they wait to be summoned. While airport parking adapts to the mobility revolution, integrating our technologies can solve urban congestion.

Driving and parking remain at the root of the industry, regardless of the limitless options travelers are given. Figuring out a way for airports to maximize parking revenue by making it easy for all vehicles, whether personally owned or ride-share, to park and not contribute to congestion is vital. The mobility revolution has created space for technology, integrations, and partnerships

Tim Maloney is director, strategic partnerships with SpotHero.