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Member News: Spectra Partners with ParkHub to Offer Touchless Payments to Venues Across North America

June 3, 2020 Rachel Yoka Leave a comment

Leading B2B Parking Technology Provider Becomes Official Parking Technology Partner as 190 Spectra-managed Venues Gear Up to Reopen

DALLAS (June 3, 2020) — As live entertainment venues across North America begin preparations to reopen, Spectra, an industry leader in venue management, hospitality, and partnerships, today announced a multi-year partnership with ParkHub, the leading B2B parking technology provider. As Spectra’s Official Parking Technology Partner, ParkHub will help venues meet the growing demand for contactless guest experiences.

ParkHub’s technology promotes contactless payments, streamlines the parking experience for fans and staff, and provides rich data insights at a venue-level. The company’s mobile point-of-sale device accepts credit card and mobile payments and authenticates prepaid parking passes on the spot. All transactions are stored in Suite, ParkHub’s business intelligence platform, which provides real-time operational and transactional data, and robust analytics.

“When we first initiated our partnership with ParkHub, the focus was on upgrading the guest experience at our venues and better understanding the parking data to improve operations,” Bryan Furey, Spectra’s senior vice president of partnerships, said. “The beauty of building strategic partnerships is that they can quickly evolve to help overcome unexpected business challenges together. Now that we are in the midst of a global pandemic, our new parking technology partner can play a vital role in helping us address a major customer touchpoint. We’re eager to get more of our buildings online with ParkHub as the venue teams prepare and execute their reopening strategies.”

George Baker Sr., founder and CEO of ParkHub, said: “The COVID-19 crisis has caused venues to reconsider operations at every stage of the customer journey. Optimizing the parking experience – which is often the fan’s first impression of service at an event – is more critical now than ever before. Spectra shares our commitment to promoting safer, more efficient processes, and we are eager to support their partners during this pivotal time.”

Spectra-operated Subaru Park, an 18,500-seat Major League Soccer stadium just outside Philadelphia, has already enlisted ParkHub to provide visibility into their parking operations and refine the fan arrival process. ParkHub’s real-time integration with Paciolan, Subaru Park’s ticketing partner, allows for a seamless journey from purchasing tickets on a smartphone to arriving at the stadium. ParkHub’s technology integrates with many ticketing and prepaid parking providers and currently serves over 300 premier entertainment venues, professional sports teams, universities, and state parks across the United States.

Spectra recently incorporated ParkHub’s integrated solutions into its company-wide “Together AGAIN!” reopening plan, which was provided to each of Spectra’s 190 venues to guide their individual reopening strategies.

“Spectra-managed venues now have access to parking technology that simultaneously reduces the interaction between guests and staff and maximizes the efficiency of the guest entrance process,” Mike Scanlon, Spectra’s senior vice president of arenas and stadiums, said. “On top of that, our General Managers will have access to important parking data, coupled with potential integration into other systems–like ticketing, that will inform important operational decisions.”

Spectra currently operates 76 arenas, 59 convention centers, and 50 stadiums, including Cotton Bowl at Dallas Fair Park, Kay Bailey Hutchison Convention Center Dallas, Santa Clara Convention Center, Miami Beach Convention Center, Atlantic City Convention Center, and Boardwalk Hall, Subaru Park, PPL Center, Cross Insurance Arena, and XL Center.

About Spectra

Spectra is an industry leader in hosting and entertainment, partnering with clients to create memorable experiences for millions of visitors every year. Spectra’s unmatched blend of integrated services delivers incremental value for clients through several primary areas of expertise: Venue Management, Food Services & Hospitality, and Partnerships. Learn more at SpectraExperiences.com. Follow Spectra on on Facebook, Instagram, Twitter and LinkedIn.

About ParkHub

ParkHub is a Dallas-based technology company that provides software and hardware services for the parking industry. The company’s products provide multiple payment options, real-time reporting of parking revenue, support for dynamic pricing, and inventory availability and control. ParkHub technology integrates with many prepaid parking and ticketing providers. Founded by parking industry veteran, George Baker Sr., ParkHub has effectively fast-tracked traditional parking operations into the digital age. For more information, visit parkhub.com.

Education & Training, IPMI & Member News, Management & Human Resources, Resources, Safety & Security, Sustainability, Technology, Transportation & Mobility, Webinar

Member News: ParkHub Launches ‘Attendant Academy’ to Support Industry Advancement During the COVID-19 Crisis

May 7, 2020 Rachel Yoka Leave a comment

The company’s online courses aim to help prospective parking professionals develop skills for future employment.

DALLAS, May 7th, 2020 — ParkHub, the leading B2B parking technology company, has launched online courses designed to support the professional advancement of parking attendants during the COVID-19 crisis. The curriculum, coined Attendant Academy, provides in-depth training on ParkHub’s mobile point-of-sale technology, covers industry best practices, and offers certification to registrants who complete the virtual courses. The training is free of cost and available to the public at large.

“As our team witnessed the pandemic taking its toll on parking operations, we became driven to find a way to give back to the industry’s workforce,” said Jake Edsell, ParkHub’s Chief Operating Officer. “The training program we devised reflects the service we strive to provide our partners – comprehensive, forward-thinking, and ultimately, designed to empower. Additionally, we are excited about the prospect of providing our customers with highly trained employees that will decrease onboarding time as well as increase efficiencies once lanes and gates reopen.”

ParkHub serves over 300 professional sports teams, entertainment venues, universities, and State parks across the United States. The company’s mobile point-of-sale device, Prime, processes credit card and mobile payments, digitizes cash transactions, and authenticates prepaid parking passes supplied by numerous ticketing and parking reservation partners. All transactions are stored in Suite, ParkHub’s business intelligence tool, which provides real-time data and robust analytics.

By facilitating contactless payments, mitigating cash, and delivering timely data insights, ParkHub’s solutions are well-positioned to help clients adapt to operations in the aftermath of the Coronavirus. In the meantime, the ParkHub team plans to continue adding enrichment tools to the ParkHub University platform.

Find out more about ParkHub’s Attendant Academy and sign up for courses at this link: https://parkhub.com/parkhub-university/

About ParkHub

IPMI & Member News

Member News: ParkHub and HERE Technologies Team Up to Help Consumers Find Convenient Parking Spots and Create a Delightful Location-Enabled User Experience

March 2, 2020 Rachel Yoka Leave a comment

ParkHub and HERE to become strategic partners in North America; HERE plans to bolster its leading location-based services and indoor mapping solutions with ParkHub’s real-time parking inventory network.

DALLAS, February 20, 2020 – ParkHub, the leading B2B parking technology company, has partnered with HERE, a global location data and technology platform, to help consumers easily find and pay for parking spots. In North America, ParkHub and HERE are working on integrating to the HERE platform ParkHub’s growing reservoir of real-time parking inventory and data.

“By combining precision location data with advanced indoor parking and venue services, the HERE platform sits at the center of the digitalization of end-to-end journey planning and user experiences,” said Jørgen Behrens, Chief Product Officer at HERE Technologies. “We’re excited to bring together ParkHub’s real-time parking inventory and HERE Indoor & Parking solutions to bring intuitive and seamless navigation capabilities to drivers – from their home, to their vehicle, to their pre-booked parking spot and on to their final destination.”

Data and services from the HERE platform are utilized by businesses across industries and by public sector transportation agencies around the world to help reduce congestion and efficiently move people, goods, and services. During the past six years, the company has secured the top positions in Strategic Analytics’ Location Based Service (LBS) Benchmark report on platform completeness.

Recently, the company launched HERE Indoor & Parking, combining its Indoor and Parking assets into an end-to-end parking solution for parking operators and consumers. In partnering with ParkHub, HERE will integrate ParkHub’s network of inventory into its platform to provide seamless navigation to parking spots. An initial pilot will focus on supporting Texas Rangers fans flocking to Arlington’s new Globe Life Field. HERE Indoor & Parking services optimize and enhance parking and indoor venue experience through multiple apps and channels, powered by HERE’s Mobile SDK and platform services.

“ParkHub has proven itself as an event-based parking management platform, and our technology performs wonderfully in that capacity,” said George Baker Sr., ParkHub founder and CEO. “However, the true crux of our offering is data. We are thrilled to work with HERE to maximize the wealth of data we hold and ultimately help consumers move efficiently and delight in their destinations.”

ParkHub serves professional sports teams, premier entertainment venues, universities, and state parks across the United States. The company’s integrated technology helps parking operators process multiple forms of payment, validate prepaid parking passes, and improve the parking experience for fans, donors, and guests. ParkHub’s actionable business intelligence system empowers users with real-time operational data and robust analytics. ParkHub manages over two million parking spots and has helped park over 32 million vehicles to date.

About HERE Technologies

HERE, a location data and technology platform, moves people, businesses and cities forward by harnessing the power of location. By leveraging our open platform, we empower our customers to achieve better outcomes – from helping a city manage its infrastructure or a business optimize its assets to guiding drivers to their destination safely. To learn more about HERE, please visit www.here.com and http://360.here.com.

About ParkHub

ParkHub is a Dallas-based technology company that provides software and hardware services for the global parking industry. The company’s products provide multiple payment options, real-time reporting of parking revenue, support for dynamic pricing, and inventory availability and control. ParkHub technology integrates with numerous prepaid parking and ticketing providers. For more information, visit parkhub.com.