Tag Archives: Tom Wunk

Which Technology to Choose?

Man in suit chooses from widget images on glass in front of himBy Tom Wunk, CAPP

The parking industry, like many other industries, has been profoundly impacted by the pandemic. This catastrophic event occurred as the parking industry was–and continues to be–engaged in a technological transformation. While no one can predict the ultimate “new normal” outcome post-pandemic, it is a certainty that technology will continue to embed itself in almost every aspect of our lives, including travel and mobility. As such, understanding technology and the efficiencies and advantages that can be achieved is an important element for a parking and mobility professional, particularly those in decision-making positions.

While it is easy to become enamored with “new and shiny,” it is important to remain as objective as possible when considering a new and/or different technology for your operation. One must first identify a goal to achieve, determine how that goal will affect your business model, and figure out if there is a technological solution that will allow you to achieve that goal. Should you need to cut down five trees in your backyard and you purchase a Dremel because of great marketing and a clever demonstration at the local box store, you will be highly disappointed in the ultimate result. Sounds far-fetched, yet there are hundreds of examples of misapplied products and technology that exist today.

The CAPP Technology Course is not meant to solve this dilemma. What it will do is provide several fundamentals that should help you in decision processing when considering new or different technologies for your operation.

Tom Wunk, CAPP, will teach the two-day Analysis and Application of Technology course online March 9 and 11; the course aligns with Domain IV of the CAPP exam and attendees will earn 4 CAPP points or .4 CEUs. For details and to register, click here.

Technological Flux and Basic Fundamentals

The Parking Podcast logoBy Tom Wunk, CAPP

The parking industry has been and continues to be in a state of “technological flux.” This includes advances in parking control technology, construction, payments, and even the automobile itself (think navigation and GPS, back-up cameras, remote start, etc.). Coupled with the need to stay in touch with the tech wave is the challenge of managing and maintaining a parking operation today. Whether it’s the requirements of maintaining a cloud-based communication infrastructure or auditing parking payments through half a dozen parking apps, managing an effective parking operation requires skill sets not even considered just 10 years ago. Yet with all the technological tools and processes available, we cannot lose sight of basic fundamentals. If you are managing a garage, can you always and accurately answer:

  • Who got in?
  • How did they get in?
  • When did they get in?
  • How many are in?
  • When did they get out?
  • How did they get out?
  • How much should they have paid?
  • How much did they pay?
  • Do I have what they paid?
  • How many are still in?

I discuss all of this and more on the latest episode of The Parking Podcast. Listen here and let me know what you think.

Tom Wunk, CAPP, is vice president, industry consultant, with T2 Systems.