Tag Archives: CAPP course

Which Technology to Choose?

Man in suit chooses from widget images on glass in front of himBy Tom Wunk, CAPP

The parking industry, like many other industries, has been profoundly impacted by the pandemic. This catastrophic event occurred as the parking industry was–and continues to be–engaged in a technological transformation. While no one can predict the ultimate “new normal” outcome post-pandemic, it is a certainty that technology will continue to embed itself in almost every aspect of our lives, including travel and mobility. As such, understanding technology and the efficiencies and advantages that can be achieved is an important element for a parking and mobility professional, particularly those in decision-making positions.

While it is easy to become enamored with “new and shiny,” it is important to remain as objective as possible when considering a new and/or different technology for your operation. One must first identify a goal to achieve, determine how that goal will affect your business model, and figure out if there is a technological solution that will allow you to achieve that goal. Should you need to cut down five trees in your backyard and you purchase a Dremel because of great marketing and a clever demonstration at the local box store, you will be highly disappointed in the ultimate result. Sounds far-fetched, yet there are hundreds of examples of misapplied products and technology that exist today.

The CAPP Technology Course is not meant to solve this dilemma. What it will do is provide several fundamentals that should help you in decision processing when considering new or different technologies for your operation.

Tom Wunk, CAPP, will teach the two-day Analysis and Application of Technology course online March 9 and 11; the course aligns with Domain IV of the CAPP exam and attendees will earn 4 CAPP points or .4 CEUs. For details and to register, click here.

Essential Skills: Maintenance, Legal and Operational Risk Management, & Marketing for Industry Leaders, Instructor Led Training April 12 & April 13, 2021


This course has sold out.

Essential Skills: Maintenance, Legal and Operational Risk Management, & Marketing for Industry Leaders

Nearly every aspect of parking and transportation operations require dealing with some degree of risk.  As professionals within this industry, how can we appreciate what risks are necessary for provision of service and what risks can be reduced or eliminated through design, controls, technology, transfer of liability, and other means? This class will cover all of these!  Parking Facility security will be discussed in terms of risk management, insurance coverage and reducing your liability exposure. Identify your potential liabilities. What steps can you take to reduce lawsuits from both your employees and customers? The marketing and public relations session will demonstrate an approach on developing a value proposition and other marketing strategies that is easily distributable amongst avenues of marketing and communication. And the maintenance/forensic engineering session will review different types of parking structures and typical distress conditions, to help operators save time and money.

This multi-day course exclusively offered by IPMI aligns with the CAPP Job Analysis: specifically, Domain I: General Management, Domain II: Project Management; Domain V: Marketing and Public Relations

Overall Course Objectives:

• Explore the significance of distress conditions and the resulting financial impact.
• Examine repair construction documents and construction phase services.
• Illustrate the various elements of risk management and identify liabilities.
• Examine legal concepts and terms of insurance coverage.
• Recognize the importance of implementing external communication policy and protocol.
• Effectively and consistently engage in community involvement through peer to peer interactions in-person and remote.
• Identify operational, financial, and functional risks common to parking and transportation operations

Essential Skills for Industry Leaders is a Multi-Day class with four sessions:

Day One sessions

  • Financial Risk Management: 2 hours on 4/12/2021, 11 am – 1 pm EST
  • Maintenance/Forensic Engineering: 2.5 hours on 4/12/2021, 2pm – 4:30pm EST

Day Two sessions

  • Marketing and Public Relations: 2 hours on 4/13/2021, 11 am – 1:00 pm EST
  • Operational Risk Management and General Liability: 2 hours on 4/13/2021, 2 pm – 4 pm EST

Offers 9 CAPP points or .9 CEU’s towards application or recertification

For more information, contact professionaldevelopment@parking-mobility.org


Brett Munkel, CAPP, Vice President, University Services, SP+

Brett oversees and maintains higher education and medical client relationships throughout North America for SP+. He has more than 15 years of relevant experience, previously working with Walker Consultants and Edwards & Neff Engineering.   Recognized for his experience with the planning, operational, and financial aspects of the industry with a focus on the specific needs of campus environments, he is a CAPP and a Board Member of PTAG, CPTA, the APO Board.

Al Bustamante, Walker Consultants

Al is a Senior Vice President and National Director of Forensic Restoration and Building Envelope Services at Walker Consultants. An expert in the evaluation, testing, and design repairs of a variety of structural, architectural, and material distress related projects, Al has over 18 years of experience in the assessment and repair of such structural systems as conventional and post-tensioned reinforced concrete, steel frames, and masonry. His experience related to façade evaluation and repair design includes working with different stone cladding materials, curtain walls, brick, and concrete.

Britney Cooper, WGI Inc.

Britney Cooper works for WGI in Business Development and resides in Houston, TX. She began her career in the parking industry in 2015 where she previously worked at Walter P Moore as their Parking Services Coordinator and DESMAN as a Marketing Manager. For the past two years, she was selected to speak at the IPMI conference. She is a member and actively involved in the Texas Parking and Transportation Association and the Houston chapter of the Society for Marketing Professional Services.

Michael J. Ash Esq., CRE, Carlin & Ward

Michael J. Ash, CRE, joined Carlin & Ward in 2019.   Mr. Ash’s areas of practice include Litigation, Redevelopment Law, Real Estate, and Municipal Law specializing in real estate value litigation, specifically, Eminent Domain and Real Estate Tax appeals.
Mr. Ash brings 15 years of experience acquiring real estate for public projects to represent property owners in eminent domain acquisitions.  Mr. Ash has handled hundreds of condemnation cases for all manner of public purposes.