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IPMI & Member News

Member News: Access Professional Systems Expands into Arizona

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Access Professional Systems Expands into Arizona

Leading Parking Technology Company Becomes Arizona’s Sole Supplier of Cutting-Edge TIBA PARCS Equipment

Phoenix (October 13, 2020)— Access Professional Systems (APS) announced today that it has expanded into Arizona, becoming the state’s sole provider of TIBA Parking Solutions parking access and revenue equipment. In addition to selling and installing TIBA’s industry-leading parking equipment, APS will also maintain and service all TIBA equipment installed in Arizona, including previously purchased equipment.

“APS is recognized throughout southern California for extraordinary customer service and for taking a customer-for-life approach to our business,” said Chris Scheppmann, president of Access Professional Systems. “We are excited to be partnering with TIBA Parking Solutions to bring this level of service to Arizona, which is one of the fastest growing markets in the nation, with a booming demand for smart parking solutions. TIBA and APS are 100% committed to providing world class project delivery, service, and support for parking owners throughout Arizona, just as we have done in southern California for over 40 years.”

Access Professional Systems is an experienced TIBA Certified Value-Added Reseller and the leading TIBA sales and support partner in Southern California. APS is particularly well-known as a premier provider of maintenance and servicing of parking equipment. In addition to parking technology, APS will be bringing its other services to the market providing installation and support of gate automation systems, commercial doors, and building access control systems. As part of APS’ expansion into the state, the company will be opening a new Arizona office in the coming weeks.

“TIBA’s partnership with APS is great news for our customers in Arizona, as well as parking owners who install TIBA equipment in the future,” said Kirk Hillquist, Vice President-Sales for Tiba Parking Solutions. “APS and it’s people are extraordinarily skilled at keeping TIBA equipment running smoothly and seamlessly, and we are excited that they will be bringing their skill and experience to our customers in Arizona.”

About Access Professional Systems

Access Professional Systems (APS) is a leading provider of parking technology. Founded in 1977, APS has been providing comprehensive parking and gate automation, access control, video surveillance, and parking guidance solutions for over 40 years. APS can be found online at https://www.accessprofessionals.com

IPMI & Member News

Member News: Parker Technology Announces Partnership with Access Professional Systems

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Parker Technology Announces Partnership with Access Professional Systems

 Indianapolis, IN — Parker Technology is now partnering with Access Professional Systems (APS) to provide their customer base with a flexible customer service solution. The addition of Parker’s intercom call center service and corresponding software platform will resolve parking guests’ issues in the lane and provide customers real-time call performance data and recordings.

“The partnership between APS and Parker Technology is the perfect marriage between two industry-leading parking technologies,” said Brian Wolff, president of Parker Technology. “Parking owners and operators who use APS’s access and revenue control equipment will love the customer service benefits our technology offers.”

Customer support platforms can instantly connect parking guests to trained professionals who can solve problems related to paying for parking, or entering and exiting garages, which results in an improved customer experience, and more successful transactions. Each year, parkers across the US reach out to customer service professionals via call buttons at least 85 million times.

“We are excited to be partnering with Parker Technology to make customer support available on APS access control equipment,” said Chris Scheppmann, president of Access Professional Systems. “APS equipment is known for providing the simplest, most convenient automated parking equipment, and adding Parker Technology ensures that we will continue to provide the most customer-friendly parking experience.”

About Access Professional Systems

San Diego-based Access Professional Systems (APS) is a leading provider of parking technology. Founded in 1977 by Russell L. Scheppmann, APS has been providing comprehensive gate automation, access and revenue control, video surveillance, and parking guidance solutions for over 40 years. APS can be found online at https://www.accessprofessionals.com.

About Parker Technology

Parker Technology is a software and services company that helps parking facilities provide an excellent customer experience, by resolving issues for parking guests when they fail in the face of automated payment kiosks. Parker’s patient, well-informed specialists virtually answer and resolve intercom calls 24/7 and is the only company in the parking industry that can deliver this service with face-to-face, two-way video communication. Putting this personal, human touch back into an automated situation enhances the customer experience, provides metrics to improve operational efficiencies, increases successful payments, and ensures customer service calls are answered. Learn more at www.helpmeparker.com.