Free Frontline Fundamentals

We are currently launching a new member portal. Please contact us at professionaldevelopment@parking-mobility.org to register.

IPMI Online, Instructor-Led Training: FREE Frontline Fundamentals

IPMI presents one-hour training sessions, free to members.


Join us for Frontline Fundamentals, hosted on Tuesdays at 2 pm ET.  Register for one of them, or all of them. This series is free to IPMI members, and registration is required. Non-members may register at $35 per attendee.

These frontline trainings are provided free of charge to all IPMI members, and are generously supported by our Frontline Fundamentals Sponsor, Flowbird.

Registration is open for the links below:

Plus, save these dates – registration coming soon:

  • July 13: Demystifying the Parking Audit: The Important Role You Play. Presented by Jaime Snyder
  • July 27: Cultivating the Seeds of Support within Your Organization. Presented by Chris Austin, CAPP
  • August 3 Shoptalk: Addressing Customer Expectations in an Ever-changing Landscape. Moderated by Cindy Campbell
  • August 10: Never Stop Learning:  Why Professional Development is the Key to Success. Presented by Josh Cantor
  • August 24: Find Your Potential, Develop Your Path. Presented by Kim Jackson.
  • September 14: Life at Work is Like a Legos Set: All the Blocks are Necessary to Achieve the Bigger Picture. Presented by Alejandra “Alex” Argudin, CAPP
  • September 28: Managing Customers in a Remote Environment. Presented by Maggie Vercoe
  • October 19: Frontline: The Undercover Consultant. Presented by Nicole Chinea, CAPP
  • November 2: Refocused and Refreshed: Experiential Customer Service. Presented by Dennis Burns, CAPP and Leslie Tabor
  • November 16: Situational Awareness. Presented by Pam Corbin, CAPP
  • December 14: TBA

Free for all industry professionals.


Additional courses are available for your team.

Explore training designed for your frontline staff.