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IPMI & Member News Leadership Vendors/Products

Flash Appoints Chris Donus CEO

Austin, TX — Flash, the leader in parking and mobility technology, announced that Chris Donus, currently the President of Flash, has been appointed Chief Executive Officer.  Donus joined Flash as CFO in 2023 and became President in June  2024. Dan Sharplin, who has served as Flash CEO since 2019, will continue as Executive Chairman of the Board of Directors. "It’s the perfect moment for Chris to step into the CEO role and lead Flash in its next phase of growth," said Dan Sharplin, Executive Chairman, Flash. "Chris is a proven leader, and as those who’ve worked with him will attest, has the ability to drive execution at speed and at scale that promises to take Flash to new heights." Sharplin will shift focus to strategy and Board leadership, actively supporting Chris Donus and the executive team and steering strategic projects and partnerships. He will continue advancing Flash’s industry leadership and driving its vision for the digital transformation of the industry to a modern marketplace that delivers seamless experiences to drivers and increased value and transparency for owners and operators. Donus will assume responsibility for strategic execution and continue leading the expansion of Flash’s emerging digital demand network, EV charging and parking platforms, and its regionalized branch organization. Donus joined Flash as a seasoned mobility and technology leader in finance and operations. Prior to Flash, he served as COO and CFO at Wheel Health, VP and Business Unit leader of Express Drive at Lyft, and served in President, COO and CFO roles at Silvercar. "I thank Dan Sharplin and the Board of Directors for their support and confidence as well as the incredible opportunity to lead the world class team we've assembled at Flash," said Donus. "I couldn't be more excited for the possibilities that lay ahead – for Flash and for the industry – as we continue the journey to make the transformation of parking a reality." An innovator in parking management technology since 2011, Flash has achieved unprecedented scale encompassing over 16,000 parking assets, 1 billion annual transactions, and 450 million driver touchpoints in the apps consumers use everyday. Flash is leading the industry transformation to a connected mobility ecosystem that delivers a seamless parking experience for drivers and unlocks profitability and asset yield for operators and owners. About Flash Flash is a pioneering technology company bringing seamless parking and EV charging experiences to drivers through a first-of-its-kind digital ecosystem. Flash’s platform connects reservable parking and charging in the apps drivers use every day with garage, surface lot, event, and valet parking locations — connected and controlled via a cloud-based operating system with unrivaled intelligence. Customer-obsessed brands partner with Flash to deliver digital, easy-to-use, reliable, and increasingly frictionless experiences to drivers eager to pay for a solution that eliminates wasted time, excess emissions, and stress from driving. The solution has arrived. Visit www.flashparking.com to learn more.

Propark Mobility Logo and Promotion
IPMI & Member News Leadership Vendors/Products

Brenda Freije Promoted to Senior Vice President of Business Performance and Analytics at Propark Mobility

Hartford, CT – Propark Mobility announced today that Brenda Freije has been promoted to Senior Vice President of Business Performance and Analytics. “Brenda has an incredible ability to transform complex data into clear, actionable strategies that drive real results,” said Stephen Duffy, President of Propark Mobility. “Her ability to identify trends in data and work with our internal partners to connect the dots has been instrumental in optimizing our clients’ operations and helping Propark deliver on our commitments. This promotion is a well-earned recognition of her contributions, and I couldn’t be happier to see her take on this new role.” Since joining Propark in 2019, Freije has played a vital role in advancing the company’s analytics capabilities, providing insights that have fueled growth and efficiency across the organization. In her most recent role as Vice President of Business Analytics, she led a team dedicated to leveraging data to inform operational decision-making, streamline processes, and enhance profitability for Propark and its clients. “Brenda is a remarkable strategist who blends keen analytical skills with an instinct for finding valuable opportunities,” said Rudy Touvell, Chief Development Officer of Propark Mobility. “Her work has continuously enhanced our operations, helping us deliver outstanding results for our clients time and time again. With Brenda in this new role, Propark’s ability to grow and excel is even stronger.” As Senior Vice President of Business Performance and Analytics, Freije will oversee Propark’s business intelligence, data analytics, and performance optimization initiatives. She will work closely with key stakeholders across the organization to develop innovative strategies that strengthen efficiency, maximize revenue, and drive continuous improvement for clients nationwide. About Propark Mobility Propark Mobility is a national, innovation-driven parking management company that provides full-service parking and mobility services for over 1,000 hospitality, healthcare, commercial, and off-airport locations in over 140 cities across the United States. For more information, please visit www.propark.com.

Flash logo - Flash Earns HITRUST Certification, a First in Parking Technology
IPMI & Member News Leadership Technology Vendors/Products

Flash Names Jim Zeitunian Chief Technology Officer

Austin, TX — Flash, the leader in parking and mobility technology, today announced the hiring of Jim Zeitunian as Chief Technology Officer (CTO). Over his decades-long career, Zeitunian has led the transformation of hardware and software firms into AI-forward technology innovators. As CTO of Flash, he will drive innovation and advancement of the digital parking ecosystem powering Flash’s parking management platform. "Now is a pivotal time in parking and mobility innovation, and Jim's track record of modernizing legacy industries through AI and cloud technologies aligns perfectly with Flash's vision," said Dan Sharplin, Flash's CEO and Chairman. "His expertise in scaling AI platforms will accelerate our transformation of the parking experience, from expanding our AI-enabled Vision camera network to deepening integrations with consumer apps like ParkMobile. Jim's leadership will be instrumental in building the intelligent mobility infrastructure of tomorrow." Zeitunian joins Flash with a distinguished career in technology leadership, including most recently as CTO of Powerfleet, where he transitioned a traditional fleet management business into a data-driven SaaS powerhouse. Earlier in his career, he developed enterprise SaaS platforms at Coupa Software and Thomson Reuters, gaining unique insight into scaling complex technology ecosystems for Fortune 500 businesses. "The parking industry is ready for an AI-driven revolution, and as a pioneer in parking and mobility technology, Flash has positioned itself to lead it," said Zeitunian. "We’re creating an intelligent parking network that will fundamentally change how people and vehicles move through urban spaces. The opportunity to join Flash's talented team to scale this vision globally is incredibly exciting." In the CTO role, Zeitunian assumes leadership of Flash's global engineering, product management and design, and quality assurance teams and reports to Flash president Chris Donus. Priorities include expanding Flash's AI capabilities across its product portfolio, scaling the company's cloud-based operating system to support growing transaction volumes, and accelerating the integration of parking, EV charging, and mobility services into a unified digital experience. About Flash Flash is a pioneering technology company bringing seamless parking and EV charging experiences to drivers through a first-of-its-kind digital ecosystem. Flash’s platform connects reservable parking and charging in the apps drivers use every day with garage, surface lot, event, and valet parking locations — connected and controlled via a cloud-based operating system with unrivaled intelligence. Customer-obsessed brands partner with Flash to deliver digital, easy-to-use, reliable, and increasingly frictionless experiences to drivers eager to pay for a solution that eliminates wasted time, excess emissions, and stress from driving. The solution has arrived. Visit www.flashparking.com to learn more.

Chris Walters Joins Global Parking and Mobility Software Pioneer Get My Parking
IPMI & Member News Leadership Technology Vendors/Products

Chris Walters Joins Global Parking and Mobility Software Pioneer Get My Parking as Director of Customer Success, NA

Los Angeles, CA – Get My Parking ("GMP" or the “Company”), a global leader in interoperable smart parking solutions, IoT and AI innovation, LPR, and EV software serving the parking and mobility industry, proudly announces the appointment of Chris Walters, as Director of Customer Success, North America. This strategic move comes as GMP experiences unprecedented growth across the continent driven by widespread adoption of its white-labeled, mobile-enabled, app-based, and app-free solutions for owners, operators, technology partners, and value-added resellers operating and supporting diverse use-cases in gated and gateless environments. A proud US Veteran with a decade of experience in hospitality, parking management, and the application of emerging technology, Walters has a deep background in operations management, business administration, and driving revenue growth across multiple sectors. In his new role, he will work collaboratively with GMP’s clients, key account management and product teams, and technology partners, championing myriad initiatives to help drive client success through increased adoption of Get My Parking's innovative IoT solutions. Walters’ industry journey started at Denver International Airport working for a private operator at a high-profile, high-volume location serving DIA. Focusing on customer service and revenue growth, he established new processes and service initiatives for his team members, consistently driving visitor volumes and customer retention.  From there, he transitioned into a technology-focused role, leading successful deployments and adoption initiatives in data analytics and parking compliance, optimizing efficiencies, customer satisfaction, best practices, and client revenues, thus solidifying Walters’ reputation as an emerging leader in customer success. “In my experience, Get My Parking is the preeminent technology leader in our industry,” said Walters.  “I am thrilled to be blending my professional and operational capabilities, coupled with my passion for people and technology in collaboration with GMP’s rapidly expanding list of distinguished clientele.  The firm’s infinite investment in human capital, skilled development resources and innovation is truly unsurpassed.  With an emphasis on process improvement and operational excellence, together, we will navigate our industry’s ever-changing paradigms, fostering location and revenue growth, one operation at a time," remarked Walters. "Chris's service-minded approach, equitable demeanor, and practical experience in parking management and technology make him the ideal ambassador to help our Company and clients navigate the complexities of today's urban mobility landscape,” said Steve Resnick, CAPP, President, North America, at GMP. “Bringing Chris into this role enables us to move Chris Cognetta, his predecessor, over to support our VAR initiative in a dedicated “partner success” capacity, underscoring GMP’s commitment to bringing top-tier talent into our organization and highlighting our confidence in the ability of these two industry professionals to nurture GMP client and partner success, respectively,” added Resnick. At Get My Parking, we are reshaping the industry through the use of our innovative suite of AI-driven software solutions. With Chris Walters joining our team and his stewardship in service and support of our clients, we will capitalize on GMP’s core differentiators to drive client success and revenue growth, now and into the future. About Get My Parking Get My Parking is a global software firm serving the parking and mobility industry. Using AI to increase accountability and transform user experiences, the Company turns legacy hardware, software, and systems into Intelligent Mobility Hubs with minimal upfront costs. GMP’s IoT Smart Parking solutions offer a hardware-light, CAPEX-light alternative to traditional PARCS equipment, seamlessly integrating with myriad third-party technologies in gated and gateless environments.  This enables a future-proof technology roadmap built for GMP’s clients’ brand(s).  Parking facility owners and operators embrace GMP’s embedded digital marketing and branding capacities for customer engagement, loyalty, and enhanced revenue generation. For more information, visit: https://www.getmyparking.com/ Contact: Chirag Jain CEO & Founder Get My Parking

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Leadership Magazine

Leading with Innovation and Adaptability

While a company’s road to success isn’t always clear, having a great product or service, strong partnerships, and excellent leadership propel a business forward.

Reimagined Parking Logo - Reimagined Parking Completes Private Capital Transaction to Strengthen its Position as a Leader in the Parking Solutions Industry
Finance IPMI & Member News Leadership Vendors/Products

Reimagined Parking Completes Private Capital Transaction to Strengthen its Position as a Leader in the Parking Solutions Industry

New York - Reimagined Parking (the "Company"), one of the world's leading tech-powered, people-driven parking solutions provider, today announced the successful completion of a private capital transaction designed to strengthen the Company's capital structure and support its leading position in the industry and long-term operational objectives. As a result of the transaction, the Company significantly reduced its Senior Secured Debt through an infusion of new capital from the Company's existing financial partners and brings the Company under the ownership of a consortium of institutional investment management firms with deep experience in driving financial and operational growth in various industries. The transaction underscores the confidence of the Company's financial partners in its strategic vision and operational excellence. Concurrently with the closing, the Company has appointed Rick West, a seasoned executive with over thirty years of experience in the parking industry, as the Chief Executive Officer of the Company. Rick has deep experience as an operator of parking garage businesses such as the Millennium Parking Concession, Central Parking Corporation and Parking Company of America Airports, as well as advising private equity and other private capital investors in connection with acquisitions of, and investments in, parking businesses. "Today marks a pivotal moment for Reimagined Parking," said Rick West, "this transaction not only strengthens our financial foundation but also positions us to continue leading the industry in parking management, valet, shuttle ground transportation, and parking technology products and services. We are excited to welcome our investors, whose experience and support will be invaluable as we drive innovation and expand our platform across North America." The Company remains committed to delivering exceptional service and innovative solutions to its clients and customers while maintaining uninterrupted operations following the completion of the transaction. About Reimagined Parking Reimagined Parking's portfolio includes nationally recognized brands such as Impark, Lanier, Republic Parking, AmeriPark, and Park One. With a workforce of more than 6,600 managing over 2,500 high-density parking facilities across more than 275 North American cities, the Company generates 34 million digital transactions annually, serving high-profile commercial real estate, retail, hospitality, airport, event, healthcare, municipal, and education locations. For more information, please visit www.reimaginedparking.com.

PayByPhone logo and new leader's headshot
IPMI & Member News Leadership Vendors/Products

PayByPhone Appoints First Chief Operating Officer

Vancouver, Canada – PayByPhone, the global leader in mobile parking payments, announces the appointment of Anthony Cashel as Chief Operating Officer, a newly created role, effective 1 January 2025. The move comes as the company separates its commercial and operational functions. In line with this, Cashel’s new role sees him responsible globally for marketing, implementations, technical operations, client and customer support, and partnerships. Jonny Combe, PayByPhone Chief Executive Officer, says, “At PayByPhone, we are dedicated to simplifying our users’ journeys. Part of that dedication means we must be a nimble organization, continuously taking stock and self-assessing. Creating a Chief Operating Officer role fully underpins our restructure as we separate commercial and operational functions. Anthony's deep understanding of the commercial side of our business, coupled with his strengths in partnerships and process optimization make him ideally suited for the role. I am already looking forward to seeing the positive impact he and the teams reporting into him will achieve.” Cashel adds, “I am delighted to be taking on this newly created role and am already looking at how we can optimise our operational excellence, enhance our processes and build new partnerships so that we can be future-fit as we continue to grow.” Cashel, who has been Chief Client Officer since 2022, will continue to sit on the PayByPhone management board and report to Combe. The commercial business, led by PayByPhone’s three regional managing directors, including the NA Managing Director Carmen Donnell, will be headed up by Combe. To learn more about PayByPhone, visit www.paybyphone.com and follow PayByPhone on Facebook, Instagram and LinkedIn. ABOUT PAYBYPHONE PayByPhone is more than just parking. We simplify the journeys for millions of people through our smart, intuitive technology and exciting features. We are one of the fastest growing mobile payments companies in the world, processing over 200 million payment transactions in 2023. To discover how our innovative services can elevate drivers’ experience, please visit  www.paybyphone.com. Contact: Sarah Claridge Communications Consultant Indaba sarah.claridge@weareindaba.com (+44) 207 692 4964

Propark Mobility Logo and Promoted Leader's Headshot
IPMI & Member News Leadership Vendors/Products

Sean Lampert Promoted to Executive Vice President of Operations for Propark Mobility’s Boston Region

Boston, MA – Propark Mobility announced today that Sean Lampert has been promoted from Senior Vice President to Executive Vice President of Operations, Boston. This well-deserved recognition highlights Lampert’s leadership and commitment to advancing Propark’s mission of delivering industry-leading solutions to clients. “Sean’s leadership in Boston has driven innovation, strengthened our client partnerships, and built a collaborative culture that benefits the entire team,” said David Schmid, Chief Executive Officer of Propark. “We are thrilled to see him step into the role of Executive Vice President and know he will continue to deliver outstanding results.” Since joining Propark in 2011, Lampert has been a hands-on leader, actively engaging in every operation and cultivating a client-focused team of parking professionals. His primary roles have included spearheading new business development and managing facilities – efforts that have significantly contributed to Propark’s expansion in the Boston region. As Senior Vice President, Lampert set a standard of excellence, guiding operational success, optimizing revenue streams, and ensuring exceptional client satisfaction at every level. “Sean has played a key role in our success in Boston,” said Stephen Duffy, President of Propark. “His commitment to incredible service, collaborative approach to leadership, and dedication to building lasting client relationships are just a few of the reasons this promotion to Executive Vice President is so well-deserved.” “Sean’s promotion is a testament to his stellar leadership and strategic vision,” said John Reimers, Chief Operating Officer. “He has a remarkable ability to inspire teams and deliver excellent results for our clients, and I’m confident he’ll continue to drive Propark’s growth in the Boston region for years to come.” As Executive Vice President, Lampert will oversee the strategic and operational direction of Propark’s Boston region, ensuring seamless client service, financial performance, and talent development. About Propark Mobility Propark Mobility is a national, innovation-driven parking management company that provides full-service parking and mobility services for over 1,000 hospitality, healthcare, commercial, and off-airport locations in over 140 cities across the United States. For more information, please visit www.propark.com.

SpotHero Logo and Headshot of New Parking Industry Leader
IPMI & Member News Leadership Vendors/Products

SpotHero Promotes Nate Phillips to Chief Revenue Operations

CHICAGO, IL — SpotHero, the digital parking leader in North America, announced the promotion of parking industry leader Nate Phillips to Chief Revenue Operations. Nate joined SpotHero as General Manager of the West Region in 2016 and was promoted to Vice President of Enterprise Sales and Client Development in 2019 and subsequently held the leadership role of SVP Market Development since September 2021. Since that time, he has been even more instrumental in the success of SpotHero’s parking reservation app in partnership with top parking operators across North America. In his new role as Chief Revenue Operations on SpotHero’s Executive Committee, Nate will assume additional responsibilities that combine Supply, Technical, and Revenue operations under one leader, including new responsibilities and a broader team focused on Sales Enablement, B2B, Go-To-Market Strategies, Technical Integrations, and Field Operations. Before his SpotHero tenure, Nate applied his technology and operations expertise at Propark and Urban Mobility Now, where he served as senior vice president and worked to scale one of the largest parking and transportation companies in the U.S. “As a seasoned leader in the parking industry, Nate has consistently demonstrated operational excellence, driving transformative results for SpotHero and our partners,” said Mark Lawrence, CEO of SpotHero. “Nate’s innovative approach to solving complex parking challenges has redefined how we collaborate with operators and deliver value to drivers across North America. In his new role as Chief Revenue Operations, he will continue building the future of parking by leading the charge on scalable solutions and forward-thinking strategies that set the standard for our industry.” “SpotHero takes the friction out of finding, booking, and ultimately seamlessly parking, and I’m excited to continue to find new ways to support our customers.  Creating a single, customer-centric operations organization is going to help us level up our already heroic experience for our parkers, “ said Nate Phillips. “I’m thrilled to continue partnering with Nate as we lead SpotHero’s Revenue and Supply teams during this exciting period of growth,” said Matt Sullivan, Chief Revenue Officer of SpotHero. “With technology driving change like never before, SpotHero is poised to lead the way in innovation and growth, delivering solutions that redefine what’s possible for parking.” As a 25-year parking industry veteran, Phillips has a unique understanding of the marketplace dynamics in cities, including consumer behavior, operator presence and Parking Access Revenue Control Systems (PARCS). His promotion signals SpotHero’s commitment to growth market investment, industry-leading integrations and quality service outcomes. About SpotHero SpotHero is the leading parking reservation marketplace in North America with over $1 billion in parking reservations sold. Millions of drivers use SpotHero’s mobile apps and website to find, book and access off-street parking in more than 9,000 locations in over 330 cities in the U.S. and Canada. For more information, visit  SpotHero.com. Contact: press@spothero.com

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DEI HR Leadership Magazine

Who Advocates for the Advocate?

Confronting the Invisible Burden of Advocacy: Why Organizations Must Act to Support Those Who Support Others

Propark Mobility logo, with Tamer Shaban to Lead Propark Mobility’s Southern New England Operations
IPMI & Member News Leadership Vendors/Products

Tamer Shaban to Lead Propark Mobility’s Southern New England Operations as Executive Vice President

Hartford, Connecticut – Propark Mobility announced today that Tamer Shaban has been promoted from Senior Vice President to Executive Vice President of Operations, Southern New England. This promotion reflects Shaban’s outstanding contributions to the company and his longstanding dedication to driving strong results for clients and team members alike. “Tamer has been an essential part of Propark’s success in Connecticut for over two decades,” said David Schmid, Chief Executive Officer of Propark. “His commitment to excellence and strategic growth has been pivotal to our expansion. I’m excited to see him bring that same energy and focus to his new role as Executive Vice President for Southern New England.” Since joining Propark in 2000, Shaban has risen through the company’s ranks, developing a deep understanding of operations and the diverse needs of clients across industries. Throughout his tenure, he has consistently leveraged his expertise to deliver innovative solutions that help clients achieve and exceed their goals. His dynamic leadership and ability to implement forward-thinking strategies have positioned Propark as a parking and mobility leader in Connecticut and beyond. “We are proud to recognize Tamer’s leadership with this promotion,” said Stephen Duffy, President of Propark. “His passion, expertise, and commitment make him the perfect fit for this role. I know he will continue to elevate our operations and deliver exceptional outcomes for our clients throughout the Southern New England Region.” “Tamer is a standout leader in the Propark organization,” said John Reimers, Chief Operating Officer. “His dedication to our team and his talent for building meaningful client partnerships have led to outstanding success for 25 years. As Executive Vice President, Tamer will undoubtedly take Propark to the next level.” In his new role as Executive Vice President of Operations, Shaban will oversee strategic planning, client service, financial management, and talent development across the Southern New England Region. About Propark Mobility Propark Mobility is a national, innovation-driven parking management company that provides full-service parking and mobility services for over 1,000 hospitality, healthcare, commercial, and off-airport locations in over 140 cities across the United States. For more information, please visit www.propark.com.

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Events Leadership

Leadership in Action: Lessons That Matter

Leadership lessons in action. Trials and errors of leaders are often on display and can have an impact on others. Let’s hear about what our panel of leaders wish they knew when they first started their careers and how that has changed them to be the leader they are now.