IPMI & Member News
The frontline position has changed significantly over the last decade, yet some core challenges remain. What are the biggest challenges facing today’s Frontline employees, and how can they be overcome?
Sorting through the Chaos Encountered by Our Frontline
Why Training is Critical for Frontline Personnel
A Different Form of Frontline
How frontline employees make a difference, and how parking, transportation, and mobility organizations serve their communities.
This session will review the traits and strengths attributed to introverts and extroverts and include information about the importance of establishing a healthy mix of styles to accomplish organizational goals effectively.
This session will give you the power to turn the fear of failure into a tool for lifelong success. Learn to harness fear through specific strategies and actions that can transform fear into long-term success.
Incident Command System (ICS), a National Incident Management System (NIMS) component, is the federally accepted standard for the coordinated response and management of planned events and unplanned emergencies.
This session will provide attendees with relevant and practical knowledge on how we approach the issue of mental health, why it is imperative to check in consistently, and what strategies can be employed to help address and mitigate issues that might negatively impact us both personally and professionally.
Learn tips and tricks for interviewing within your organization to advance your career and set yourself on the path to career success!
This eLearning course intends to educate anyone interested in learning about parking compliance/enforcement. This course is for new parking and mobility professionals across the industry. We will examine the qualities of an effective compliance officer, also known as an enforcement officer. The information explored in this course will include the types of enforcement conducted, the rationale behind parking compliance, the role of technology, adjudication, and how to effectively handle or disengage from conflict.
As technology increasingly makes parking a “touchless” service, how do universities, healthcare centers, airports, business campuses, and other large-scale parking operations keep customer service at the forefront?