Sustainability at the Curb
Over the past several years, urban curb space has emerged as one of the cities’ most valuable and contested resources.
IPMI & Member News
Over the past several years, urban curb space has emerged as one of the cities’ most valuable and contested resources.
In-Parking, a pioneer in AI-driven parking intelligence solutions, is thrilled to announce its integration with Passport, the technology leader in parking compliance and curbside payment solutions. This partnership marks a significant milestone as In-Parking seeks to further support the efforts of industry solution providers and their clients to harness the power of their parking data. This alliance will enable all Passport users to enhance their data capture and analysis opportunities. The In-Parking SIGHT platform will integrate seamlessly with Passport’s compliance, payment, and permitting solutions to gain greater insights into operations and facilitate actionable, data-driven decisions and policies. This collaboration will be a game changer for the more than 800 cities, private operators, and other organizations relying on Passport’s platform. In-Parking SIGHT is a revolutionary business intelligence solution designed to offer parking owners and operators a comprehensive view of their operations, allowing them to utilize their existing data to make informed decisions and maximize their operations. The integration with Passport’s cutting-edge parking technology solutions will significantly expand opportunities for Passport users to track real-time and historical data with dynamic graphs, heat maps, and an extensive list of dashboards. In-Parking CEO Santiago Morales stated, “Our partnership with Passport is an exciting opportunity for In-Parking and Passport alike. Passport’s leadership in parking compliance and curbside payment solutions perfectly complements our mission to provide actionable insights for parking owners and operators. Together, we are helping clients optimize their parking operations, staffing, revenues, and more.” In-Parking's commitment to innovation and excellence, combined with Passport’s advanced solutions, provides unparalleled value to parking operators across the country. In-Parking SIGHT’s agnostic approach to data ensures seamless collaboration with industry leaders like Passport, enabling the expansion of parking intelligence tools for clients across various sectors. About In-Parking In-Parking is a leading provider of AI-driven parking intelligence solutions, empowering clients with actionable insights to optimize parking operations. With a commitment to innovation and excellence, In-Parking delivers cutting-edge technologies that transform the way parking assets are managed and utilized. Visit www.in-parking.com to learn more. About Passport Passport is the technology leader in parking compliance and curbside payment solutions. By helping cities integrate paid parking, enforcement operations, and payment infrastructure into one software solution, Passport provides the only platform that connects the complexities of mobility to efficiently manage and monetize the curb. From mobile payments to citation issuance, permitting technology and more, Passport is empowering cities of all sizes with better insights to improve parking turnover, expand revenue opportunities, and create better compliance. Passport is trusted by more than 800 clients across North America.
PORTLAND OR – HONK, North America’s leading provider of contactless payments for parking, has partnered with Oregon Health & Science University (OHSU) to introduce a parking reservation system that simplifies parking for those commuting for work and education, while enhancing operational efficiency across the campus. "This new reservation system has made managing our limited parking easier,” said Brett Dodson, OHSU’s Director of Campus Access and Commute Services. “Students, contractors, vendors, volunteers and non-patient visitors can book their spots in advance and arrive with peace of mind, while our team now has the tools we need to manage parking more efficiently and make more educated operational decisions." The HONK-powered system includes two parking portals to meet the diverse needs of OHSU’s campus. The Public Parking Portal enables folks to pre-book parking at nine of OHSU’s on-campus lots, ensuring a hassle-free experience upon arrival. The Guest Parking Portal is designed for OHSU departments and staff to reserve parking for their visiting guests, up to two months in advance, and the option of department promo codes for simplified billing. Real-time reporting and analytics offer a detailed view of parking trends, enabling administrators to make informed adjustments and plan with confidence. With the ability to update parking availability on demand, OHSU can quickly adapt to the evolving needs of its campus. “What stood out most about working with HONK was how closely they worked with us to get it right,” said Michael Hatchell, OHSU’s Parking Manager. “Their team ensured the system fit into the unique needs of our campus, and we really appreciated the time and attention they provided as we worked through all of our use cases.” “OHSU is an essential part of the Portland community, and we’re proud to help make parking simpler for everyone who steps onto their campus,” said Michael Back, HONK’s Founder and CEO. “This partnership demonstrates how modern parking technology can deliver meaningful improvements for both parkers and operators alike.” By partnering with HONK, OHSU has introduced a smarter, more efficient way to manage parking for its students, contractors, and other non-patient visitors while strengthening its operational capabilities. About OHSU OHSU is Oregon's only public academic health center. We are a system of hospitals and clinics across Oregon and southwest Washington. We are an institution of higher learning, with schools of medicine, nursing, pharmacy, dentistry and public health – and with a network of campuses and partners throughout Oregon.
Charlotte, NC – Passport, the technology leader in parking compliance and curbside payment solutions, demonstrated impressive growth in 2024, with continued momentum anticipated in 2025 and beyond. The Charlotte-based company has processed over 235MM transactions and $3.5B in curbside payments across paid citations, mobile payments, and parking permits. Passport’s daily peak transaction volume is ten times greater than the peak experienced by the largest publicly traded financial institutions in the U.S. Data also revealed that one in five Americans has interacted with at least one of Passport’s products, showcasing the company’s growing impact nationwide. The company’s growth also underscores cities' increasing importance on parking compliance and convenient payment solutions. Over the past 18 months, Passport has launched its parking compliance software in over 40 cities. More than half of these launches were with new clients, generating over $12 million in compliance and payments revenue on their behalf. Passport recently launched its advanced Photo Enforcement solution in five U.S. locations, including Atlanta’s Ponce City Market. The company also rolled out its integrated payments software in 43 locations, including its meter and pay station payment processing solution. “2024 was an exciting year and a culmination of what we've built over the last fifteen years. In many ways, our team got back to the basics and settled in to drive creative approaches and solutions that help cities solve complex problems at the curb,” said Khristian Gutierrez, co-founder and CEO of Passport. “Passport is committed to partnering with cities to understand their unique needs to deliver tools that make their lives, and the lives of their communities, more convenient and efficient.” The City and County of Denver, Colorado, recently partnered with Passport to upgrade its parking compliance and permitting technology. “Our partnership with Passport has enabled us to enhance our processes and innovate to improve compliance and provide better experiences for our residents and visitors,” said Nina Black, City and County of Denver. Another significant milestone announced in 2024 was the expansion of Passport’s Partner Marketplace, a robust partner ecosystem that makes it easier for cities to manage multiple curbside offerings through one platform. The Marketplace includes over 60 partner integrations with leading technology providers like Automotus and Cleverciti and private operators like LAZ Parking, who help cities launch Passport products and solutions. “At Passport, we’re committed to empowering our clients with a future-proof environment. Our modular, API-driven architecture allows us to scale storage and compute resources on-demand, enabling us to support over 850 transactions per second,” said Gene Rohrwasser, CTO of Passport. “This ensures that cities can grow without worrying about infrastructure limitations, giving them the confidence to focus on enhancing their services and building smarter, more connected communities.” Passport supports more than 800 cities and private operators and has processed over $3.5B in curbside payments. For more information, including best practices, resources, and other reports, visit https://www.passportinc.com/. About Passport Passport is the technology leader in parking compliance and curbside payment solutions. By helping cities integrate paid parking, enforcement operations, and payment infrastructure into one software solution, Passport provides the only platform that connects the complexities of mobility to efficiently manage and monetize the curb. From mobile payments to citation issuance, permitting technology, and more, Passport empowers cities of all sizes with better insights to improve parking turnover, expand revenue opportunities, and create better compliance. Passport is trusted by more than 800 clients across North America. Media Contact: Aimee Eichelberger Aimee@983group.com
London, UK / Martorell, Spain - Parkopedia and SEAT S.A. are working together to enable convenient in-car payments for parking. CUPRA drivers are now able to access seamless ‘Park & Pay’ in-car payment functionality, allowing them to make parking payments with ease, without leaving the vehicle. This takes the stress out of finding parking machines when arriving at car parks and bypasses issues such as out-of-order machines, not having the right change, card payment issues and more. This service is powered by Parkopedia, with a comprehensive location database and Payment Platform for on-demand in-car payments across both on-street and off-street locations. This new functionality is currently available on CUPRA Born and Tavascan models with the CUPRA Navi system across 17 European countries1. The service is planned to be added to the remaining CUPRA range and SEAT models during 2025. European drivers have a significant interest in in-car payments, with nearly two-thirds wanting to be able to pay for parking through their in-car infotainment system, according to the latest Parkopedia Global Driver Survey. This makes parking the service drivers request most for in-car payments, highlighting the often inconvenient process of paying for car parking and the negative impact this can have on the driving experience. Recognising the strong driver interest in in-car payments for parking, Markus Dohl, VP Sales & BD Europe at Parkopedia, said: “European motorists have a particular interest in being able to access in-car payments for parking, so we are pleased to be working with SEAT S.A. to provide this valued service for their drivers, unlocking seamless payments for parking sessions and adding convenience to their journeys. We look forward to the roll-out of this service to the rest of the SEAT and CUPRA model range in 2025.” 1The ‘Park & Pay’ service is live in the following European countries: Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Hungary, Italy, Netherlands, Norway, Portugal, Slovakia, Slovenia, Spain, Sweden, and Switzerland About Parkopedia Parkopedia is the leading connected car services provider used by automakers, organizations and millions of drivers around the world. Parkopedia helps drivers find and pay for parking, EV charging, fuel and tolls across 90 countries. Parkopedia is also developing highly detailed indoor maps and corresponding algorithms to help drivers and self-driving vehicles navigate to available parking spaces and EV chargers. Visit business.parkopedia.com for more information. About SEAT S.A. SEAT S.A. is the only car maker to design, develop, manufacture and sell cars in Spain. The multinational company is based in Martorell (Barcelona) and sells vehicles under the CUPRA and SEAT brands, giving drivers the best of both worlds: cars with efficient combustion engines, mild and plug-in hybrids and 100% electric vehicles. Parkopedia Global Media Contact Adam Calland Marketing Director T: +44(0)7838219129 E: adam.calland@parkopedia.com
Dallas, Texas – JustPark, the parking app solution originally from the U.K., has secured its first major U.S. partnership with the University of Hawai’i, a significant step in its journey to become the parking app of choice across North America, following its merger with ParkHub last year. At the University of Hawai’i at Mānoa, JustPark is replacing traditional visitor parking pay stations in certain areas of campus with an app-based system, enabling fast, secure, and cashless payments via smartphones. This upgrade eliminates long queues and the need for loose change, making parking faster, easier, and more convenient for students, faculty, and visitors. JustPark, a household name used by more than 13 million drivers in the U.K. to secure stress-free parking, is now hoping to replicate its success in the U.S. The company’s recent merger with leading Dallas-based parking solutions provider ParkHub has created a full-service parking software and payments solution for customers across North America and together their combined entity serves over 20 million drivers and more than 500 B2B customers, facilitating over $1 billion in annual booking volumes. Switching to the JustPark app, from traditional payment machines, offers multiple benefits for both drivers and operators. These include: Instant mobile payments: Using a unique Location ID, eliminating the hassle of finding a pay station or waiting in line. Reduced operational costs: By eliminating the need for physical pay stations, operators can save significantly on maintenance expenses and eliminate the risk of vandalism. Flexible remote extensions: Drivers can extend their parking session remotely via the JustPark app, offering peace of mind and convenience during long events, extended campus visits and unexpected delays. Secure, Contactless Transactions: Encrypted payments minimize physical contact and protect personal and financial information. Digital receipts: Secure receipt tracking allows users to review and manage parking records effortlessly. Anthony Eskinazi, Founder of JustPark, said: "Our app has transformed parking experiences across the U.K., and we’re eager to bring the same convenience and efficiency to American drivers, starting with this forward-thinking partnership with the University of Hawai’i. The university’s commitment to innovation makes it the perfect launch partner for JustPark in the U.S. and we’re excited to work with them to deliver a smarter, streamlined cashless parking solution." Download the app here For further details visit www.justpark.com For more information please contact: Sarah Jackson M: +44(0) 7306 256 148 E: media@justpark.com About JustPark: JustPark, a trusted name in UK parking technology, recently joined forces with ParkHub, a leader in event parking solutions, to expand its award-winning approach to the United States. With decades of customer-focused experience and an award-winning app, JustPark transforms underutilized spaces into seamless parking opportunities for drivers and revenue generators for businesses. In the U.S., JustPark will initially focus on its On-Demand parking solution, offering drivers quick, flexible, and hassle-free access to parking when they need it most, with plans to introduce its popular pre-booking feature to the U.S. market in the future. For businesses and property owners, JustPark delivers industry-leading solutions that optimize parking operations, improve data visibility, and increase revenue. Whether enhancing driver loyalty or simplifying dynamic pricing, JustPark and ParkHub are committed to true collaboration—because we succeed when our partners do.
Motherboard replacements, EMV reader repairs, ticket jams, sensor cleanings, low ink warnings… and a $20,000+ purchase cost! These challenges defined traditional parking systems (PARCS). At the University of Southern Maine (USM), we asked, “What if this could be a thing of the past?” Since 2005, USM relied on traditional PARCS and paystations, often requiring assistance to resolve issues. Now, with Software Defined PARCS (SDPARCS), we’ve not only eliminated constant repairs but introduced built-in intercoms and live help at the tap of a button—right out of the box. ………all with a simple plug and play android device. With SDPARCS, day-to-day operations no longer include constant troubleshooting. At USM, we’ve reduced paystation expenses by over 93%, saving significantly over 3–5 years. SDPARCS is a streamlined solution: a single column equipped with an Android device and power/internet connection. This small, efficient unit can function as both a paystation and a PARCS system, simultaneously replacing entry and exit hardware. It’s simpler, smarter, and more cost-effective. USM selected ParkEngage as our SDPARCS provider for their ability to customize the system to our needs. The difference between SDPARCS and traditional PARCS is transformative—like moving from a 1960s mainframe computer room to a modern smartphone. For our team, the change has been monumental. We’ve eliminated hours spent troubleshooting machines, enabling us to focus on delivering better service to our campus community. Trystan Henry is a Manager of Parking & Transportation with the University of Southern Maine. Trystan can be reached at Trystan.henry@maine.edu.
How Technology is Changing the Role of Frontline Workers in the Parking Industry
A Different Form of Frontline
West Hartford, CT — Modii, a leader in digital parking and mobility solutions, is partnering with cities and universities nationwide to transform the parking ecosystem for both drivers and administrators alike. In its latest collaboration with the Town of West Hartford (WeHa), Modii continues to do so, by digitizing the city’s parking assets to simplify parking guidance for drivers and optimize operations and management for City Administrators. As part of the West Hartford parking project, Modii has introduced the WeHa Parking Finder, a tool designed to guide users to the most convenient parking locations. Drivers can view parking options based on their destination, access pricing details, pay for parking, and more. Drivers can look for ADA accessible parking spaces or Pick-up Drop-off (PUDO) zones - all from their mobile device. The integration of the Parking Finder in West Hartford is designed to equip drivers with an easily accessible tool that allows them to find parking, and limit the stress associated with it, especially around high-traffic areas. “We are thrilled to partner with the Town of West Hartford to enhance parking and mobility for everyone. As a frequent visitor to West Hartford, I know firsthand that its vibrant mix of shops, restaurants, and businesses makes it a prime destination for people across the state. Through this collaboration, we're not only making parking more convenient for drivers but also equipping city administrators with advanced tools and insights to manage their parking assets more efficiently,” said James Emery, SVP of Operations and Revenue at Modii. As part of the Modii-WeHa initiative, the West Hartford Municipal Parking Division has been empowered with a centralized dashboard that allows them to manage parking assets digitally. This user interface provides administrators with the tools needed to update and optimize existing parking assets and seamlessly prepare for future events. “With today’s lifestyle, consumers want information on demand, readily available and catered to their interests. We want consumers to have options accessible at their fingertips when it comes to parking services in West Hartford Center and Blue Back Square,” said Brooke Nelson, Operations Manager, Town of West Hartford. The Modii—WeHa partnership is dedicated to evolving and enhancing digital parking solutions for the Town of West Hartford. By leading the digital transformation of mobility, we aim to create a more efficient and seamless experience for the entire community.
Manitou Springs, CO – Parking Base, the leading provider of customized cloud-based parking management solutions, today announced that it has been selected by the city of Manitou Springs, Colorado to provide comprehensive digital parking management for municipal parking spaces. The Manitou Springs digital parking management program will utilize Parking Base’s cutting-edge Permit Manager platform to enhance the parking experience for residents, while improving parking operations. An historic and picturesque destination nestled at the foot of Pikes Peak, Manitou Springs attracts hundreds of thousands of visitors each year. Managing parking effectively has become a priority for the town to ensure smooth traffic flow, ease of access to local attractions, and support for its vibrant downtown businesses. City managers are particularly invested in assuring that designated residential parking spaces are preserved for residents and aren’t misused by visitors, and this is a focus of the Parking Base parking management program. “We are proud to be bringing our innovative parking management solutions to Manitou Springs,” said Parking Base SVP Christopher Perry. “Parking should be simpler and smarter to provide the greatest benefits to residents, visitors, and municipal operations alike. Our parking management technology will make parking more convenient for drivers and more manageable for the city.” Key Features of the New Parking System include: 1. Digital Permit Program: The solution provides an efficient and simplified process for applying and approving residential, business, and temporary parking permits. 2. Data-Driven Insights: The digital platform will collect and analyze parking utilization data, allowing the town to optimize parking policies and improve future urban planning initiatives. 3. Support for Sustainability Goals: By streamlining parking and reducing unnecessary driving, the system supports Manitou Springs’ sustainability initiatives, reducing emissions and promoting eco-friendly practices. The digital parking management system is expected to launch in January of 2025. About Parking Base Parking Base is the leading company offering cloud-based parking management solutions to handle all aspects of parking operations. Its comprehensive suite of products includes Permit Manager, Valet Manager, Destination Manager, and Access Manager, and it delivers a seamless and customizable digital, cloud-based solution in a single platform. Parking Base’s tools are designed to optimize efficiencies for parking owners and operators, while enhancing the customer experience. For more information about Parking Base, please visit www.parkingbase.com.
Yonkers, NY — Flowbird, the leader in curbside and off-street mobility solutions, is proud to announce its collaboration with Risetek Global, an industry leader in cutting-edge technology integration, to deploy its advanced parking access and revenue control (PARCS) technology at the Ridge Hill shopping center in Yonkers, New York. Located in Westchester County, just 18 miles from Manhattan, Ridge Hill is a modern town square that blends shopping, dining, entertainment, and outdoor spaces. Ridge Hill provides a vibrant community hub with over 60 shops, restaurants, and entertainment venues. To enhance the customer experience and streamline parking operations, Flowbird has integrated 15 of its ‘Flowbird GO’ Off-Street devices, along with Risetek’s cutting-edge License Plate Recognition (LPR) cameras across the center’s three parking facilities: Market Street Garage, Archer Garage, and North Otis Garage. Flowbird’s Off-Street devices have fully configurable touch-screen interfaces, dynamic user management capabilities, and LED signals to communicate real-time parking availability. These features are designed to improve the efficiency of parking operations, reduce costs, and deliver a more seamless experience for visitors. Combined with Risetek’s LPR cameras, which use artificial intelligence to capture and record license plate numbers, this solution enhances security, enforces parking regulations, and ensures parking spaces are used efficiently. “Utilizing both companies’ cutting-edge smart parking technology solutions makes perfect sense for clients who require a hybrid frictionless environment,” said Garrett Hofeld, Vice President of Risetek. By integrating Flowbird’s expertise in parking management with Risetek’s AI-powered LPR technology, the two companies are helping to create a more innovative, sustainable parking environment at Ridge Hill. This collaboration aims to optimize parking operations, improve security, and deliver a user-centric experience for shoppers and visitors alike. The enhanced PARCS solution is part of Flowbird’s ongoing commitment to providing innovative, cloud-based solutions that make urban environments more efficient, user-friendly, and connected.