By Trystan Henry, PECP

Motherboard replacements, EMV reader repairs, ticket jams, sensor cleanings, low ink warnings… and a $20,000+ purchase cost! These challenges defined traditional parking systems (PARCS). At the University of Southern Maine (USM), we asked, “What if this could be a thing of the past?”

Since 2005, USM relied on traditional PARCS and paystations, often requiring assistance to resolve issues. Now, with Software Defined PARCS (SDPARCS), we’ve not only eliminated constant repairs but introduced built-in intercoms and live help at the tap of a button—right out of the box.

………all with a simple plug and play android device.

With SDPARCS, day-to-day operations no longer include constant troubleshooting. At USM, we’ve reduced paystation expenses by over 93%, saving significantly over 3–5 years.

SDPARCS is a streamlined solution: a single column equipped with an Android device and power/internet connection. This small, efficient unit can function as both a paystation and a PARCS system, simultaneously replacing entry and exit hardware. It’s simpler, smarter, and more cost-effective.

USM selected ParkEngage as our SDPARCS provider for their ability to customize the system to our needs. The difference between SDPARCS and traditional PARCS is transformative—like moving from a 1960s mainframe computer room to a modern smartphone.

For our team, the change has been monumental. We’ve eliminated hours spent troubleshooting machines, enabling us to focus on delivering better service to our campus community.

Trystan Henry, PECP, is a Manager of Parking & Transportation with the University of Southern Maine. Trystan can be reached at Trystan.henry@maine.edu.