Digital Parking Tech

Tybee Island, GA – The City of Tybee Island, Georgia, has expanded its partnership with Passport, the leader in curbside payment solutions. This continued collaboration unifies enforcement, permitting, paid parking, and payment processing into Passport’s centralized software suite. This enhancement builds on Tybee Island’s existing use of Passport’s platform, which powers its paid parking operations through the ParkTYB app, and further unifies the city’s curbside management. With the launch of digital permitting, residents and visitors can now apply for, purchase, and manage permits online, eliminating paper-based processes and reducing administrative overhead. Additionally, city staff gain access to integrated tools that simplify financial management, track inventory, and provide real-time insights into usage and trends. “What once required managing multiple vendors and financial processes is now streamlined into one hub, delivering cost savings to the customers and operational clarity for our staff, as well as a smoother experience for our entire community,” said Kat Potter, Parking Supervisor, City of Tybee Island. With a proven track record of facilitating seamless transitions and a deep commitment to supporting cities’ evolving needs, Passport is equipping more than 800 communities across the country with the tools to thrive. “Our partnership with Tybee Island reflects Passport’s commitment to supporting cities as their mobility needs evolve,” said Sam Warnecke, VP of Sales at Passport. “By expanding this collaboration, we’re helping the city build a more connected foundation for managing mobility, one that positions them for long-term efficiency and growth.” Visit the company website to learn how Passport’s parking compliance platform streamlines on-street parking, enforcement operations, and curbside payments for cities of all sizes.  About Passport Passport is the trusted technology partner for over 800 cities and private operators across North America, unifying paid parking, enforcement operations, and payment infrastructure into one platform. By simplifying how municipalities manage and monetize the curb, Passport empowers local leaders to boost compliance, unlock new revenue opportunities, and improve how people move around their communities. Passport helps cities thrive by delivering the tools and insights they need to meet evolving mobility challenges and create community-focused outcomes. Media Contact: pr@passportinc.com

San Francisco, CA – The San Francisco Municipal Transportation Agency (SFMTA), which manages the city’s transportation system, has announced the launch of ParkMobile in San Francisco. ParkMobile, part of the global mobility company Arrive, will become one of the primary mobile payment providers for the city’s 26,000 on-street parking spaces. San Francisco has been an early adopter of digital parking technology since 2011 and continues to seek opportunities to offer residents and visitors new resources for a seamless urban journey. Through ParkMobile’s industry-leading digital parking tools, drivers now benefit from enhanced convenience features, including timely notifications before a session expires and the ability to extend parking remotely, delivering a more seamless and reliable parking experience. "Parking in San Francisco just got easier, faster and stress-free," said Scott Booker, General Manager of Parking at Arrive. "With ParkMobile, residents and visitors can pay for parking right from their phone. Our intuitive app puts convenience at drivers’ fingertips, saving time and reducing everyday parking frustrations. By partnering with the SFMTA, we’re bringing a seamless, reliable parking experience to one of North America’s busiest cities, helping people spend less time paying for parking and more time enjoying their day." “This collaboration is a testament to the SFMTA’s commitment to optimize our parking systems,” said Viktoriya Wise, SFMTA Streets Division Director. “This new partnership with ParkMobile allows us to improve the customer experience for visitors and residents parking on our city streets,” With more than 120,000 commuters traveling every day across the San Francisco-Oakland Bay Bridge alone, workers are continuing to return to San Francisco's offices where an intuitive parking app can make the commute simpler. ParkMobile is proud to help cities like San Francisco reduce traffic and keep moving by allowing drivers to efficiently get off the road and into their desired parking locations–part of Arrive’s mission to ease urban mobility through the integration of smart mobility technology. ParkMobile recommends drivers download the ParkMobile app before their journey. Depending on the location, drivers will pull into a space, easily open the app, select the zone number, space number or input their license plate number, set their parking duration and begin their session, all with a few simple smartphone taps. Alternative methods to complete the payment process via phone will be provided through updated signage located on existing parking meters. For more information, please visit: parkmobile.io. Press contact Contact us at: mediarelations@arrive.com About ParkMobile  ParkMobile, LLC is the leading provider of smart parking and mobility solutions in North America, and part of the global mobility company, Arrive. ParkMobile offers digital solutions to quickly find and pay for on-street and off-street parking via a mobile device. The company also offers parking reservations at stadiums, venues, and metro area garages. ParkMobile’s technology is used in thousands of locations across the U.S. as well as college campuses and airports. Visit ParkMobile.io or @ParkMobile on X for the latest news and information. For Arrive news, visit arrive.com.

Los Angeles, CA — Metropolis, the AI company whose computer vision platform powers checkout-free payment experiences in the real world, announced a partnership with Bilt, the leading payments and rewards program for renters. Together, the two companies are reshaping how people move through and interact with the real world—making everyday moments simpler, smarter, and more rewarding. Starting today, Bilt Members will earn a minimum of 1X Bilt Points for every dollar spent and benefit from a seamless, in-and-out parking experience at participating Metropolis locations nationwide. Bilt Members can redeem points toward travel, fitness, dining, pharmacy, rideshare, and more throughout the Bilt ecosystem. With this partnership, parking becomes an opportunity to turn everyday spending into valuable rewards. By joining Bilt’s network of more than 40,000 merchant partners, Metropolis is helping extend everyday rewards to a recurring expense for millions of drivers, reflecting Bilt’s mission to turn everyday spending into rewarding experiences. “Parking touches nearly everyone, every day — but until now it’s been overlooked as an opportunity to turn routine costs into tangible rewards,” said Alex Israel, CEO and co-founder of Metropolis. “By partnering with Bilt, we’re transforming a universal expense into a rewarding experience while introducing millions of people to the simplicity of checkout-free infrastructure. Together, we’re not just making parking smarter, we’re building the foundation for a future where the entire built world is seamless, personalized, and rewarding.” In the next phase of the partnership to launch in the coming months, Bilt Members will be able to book, pay, and redeem automatically validated parking directly through the Bilt app, turning parking into a seamless, rewarding part of the customer journey. Furthermore, real estate partners in the Bilt network will soon be able to offer automatic validation or exclusive parking benefits as part of their broader resident loyalty efforts, and local merchants in Bilt’s network will be able to receive additional traffic in their neighborhood through similar activities. "Parking, like rent, has never earned residents anything — until now. In partnership with Metropolis and their frictionless, checkout-free technology, we're giving Bilt Alliance property partners another powerful amenity to offer that drives additional traffic to local merchants, too,” said Ankur Jain, Founder and CEO at Bilt. “Connected neighborhoods aren't just about the home, they’re about rewarding the entire living experience. From housing to parking to local commerce, we're helping property managers deliver more value through our ecosystem while giving residents rewards that actually matter." ABOUT METROPOLIS Metropolis is an artificial intelligence company for the real world. Its computer vision platform eliminates friction from daily life, powers checkout-free payments, and unlocks seamless, predictive, and personalized interactions everywhere consumers transact. Adding more than 1 million members each month, it is one of the fastest-growing technology companies in the United States and envisions a future where transacting in the real world is even easier than online. Following its take-private acquisition of SP+, Metropolis is now the largest parking network in the U.S., with 4,200+ locations, and operates in 40 countries worldwide. Its proprietary AI technology touches 50 million customers and processes over $5 billion in payments annually. To learn more, please visit www.metropolis.io. ABOUT BILT Bilt is the first loyalty program for renters that allows members to earn rewards on rent and HOA payments while building a path to homeownership. The Bilt Alliance – developed in partnership with some of the nation’s largest residential owners and operators – is a network of more than 4.5 million homes across the country that rewards residents on each residential payment and enables property managers to increase resident loyalty and cost savings. Launched in June 2021, Bilt boasts the highest value rewards programs on the market today – including one-to-one point transfers for travel across major airlines and hotel partners; fitness classes at the country's top boutique studios; limited-edition and exclusive collections of art and home decor through the Bilt Home Collection; and the ability to use Bilt Points for rent credits, rideshare, toward a future down payment on a home or eligible student loans, and more. For more information, visit www.bilt.com. Press Contacts: Deniz Sonmez, Bilt | deniz.sonmez@bilt.com Lizzy Levitan, Hunt & Gather | lizzy@hunt-gather.com

This summer, starting July 1st, the City of Bangor, Maine, launched a parking ticket amnesty program allowing overdue fines to be paid without late fees. The program came ahead of the introduction of The Barnacle, a new windshield-mounted enforcement device designed to replace traditional boots. By the end of the month, more than $9,000 in unpaid parking tickets were resolved, demonstrating the success of a program built on fairness and equity.[1][2] A CLEAN SLATE: THE AMNESTY PROGRAM Recognizing that past violations can snowball into burdensome penalties, Bangor’s July amnesty initiative allowed residents with violations over 30 days old to pay only the original fine, waiving late fees and doubled penalties.[2] To ensure residents knew about the opportunity, the city launched a broad publicity campaign that included announcements on local TV and radio stations, social media posts, updates on the city’s website, and signage in municipal garages and downtown areas. This outreach helped spread the word quickly, encouraging compliance, giving people a fresh start, and generating strong community engagement.[3] THE NEXT CHAPTER IN PARKING COMPLIANCE With the amnesty program wrapping up, Bangor prepared to roll out Barnacle devices for ongoing enforcement. Replacing the traditional wheel boot, the Barnacle attaches to a vehicle’s windshield, making it immediately visible and unsafe to drive until resolved. Drivers receive clear instructions for fast, convenient payment and self-removal.[2][4] “The beginning of August, we are launching what’s called the Barnacle, and the Barnacle is what used to be the boot on a car. So instead of on a tire, it’s going to be on the windshield. And so we wanted people to kind of get their ducks in a row in terms of parking so that they don’t have to receive the Barnacle and we wanted to kind of have that time to be able to explain what the Barnacle is,” said Biguita Hernandez-Smith, Economic Development Officer for the City of Bangor.[3] This approach ensures compliance while minimizing disruption, damage, and wait times. PARTNERSHIPS DRIVING SUCCESS  Bangor’s Business & Economic Development Committee emphasized that this success comes from strong collaboration across departments—from finance to code enforcement. Pairing digital tools like the ParkMobile app, a fair forgiveness program, and Barnacle enforcement is helping the city deliver on its promise to make downtown parking easier, more accessible, and more efficient.[5] SETTING A MODEL FOR OTHER CITIES Bangor’s early results show how cities can pairBst compliance and trust. By recovering thousands in unpaid tickets while giving drivers a path to catch up, Bangor is setting an example for other municipalities facing similar challenges.  Watch the Full News Story [6] Sources: Bangor Daily News (September 5, 2025). “Bangor recouped $9K in unpaid parking tickets after threatening to use the ‘Barnacle’.” Bangor Daily News. Retrieved September 16, 2025. News Center Maine Staff (July 10, 2025). “Drivers can take advantage of Bangor parking ticket amnesty before the city deploys the ‘barnacle’.” News Center Maine. Retrieved September 16, 2025. WABI Staff (July 8, 2025). “Bangor to grant amnesty in July for parking violation fees.” WABI (local news). Retrieved September 16, 2025. WGME Staff (July 10, 2025). “‘Barnacle’ parking enforcement is coming to Bangor.” WGME 13 News. Retrieved September 16, 2025. Bangor Mike Staff (July 14, 2025). “July 7, 2025 Bangor City Council Committee Meetings.” Bangor Mike. Retrieved September 16, 2025. Bangor Mike Staff (July 8, 2025). “Bangor to Grant Amnesty in July for Parking Violation Fees.” WABI TV5 News. Retrieved September 16, 2025.

Bethlehem, PA — Following the success of its curb management pilot project with Cleverciti, the Bethlehem Parking Authority (BPA) is taking the next step. The two organizations have now extended their partnership to roll out on-street detection, increased enforcement efficiencies, and digital signage for wayfinding—strengthening Bethlehem’s efforts to manage curb usage, traffic flow, parking compliance and the overall mobility experience. Building on a Strong Foundation Earlier this year, BPA and Cleverciti launched a pilot project using Cleverciti’s AI-powered aerial sensors to monitor offstreet availability, occupancy, turnover and compliance in Bethlehem. This pilot has already delivered valuable real-time data, enabling smarter decisions on parking operations. That foundation has proven the value of data-driven curb management for Bethlehem, and now the stakes are rising: to make all of parking more responsive, compliant, and navigable. What’s New: On-Street Detection & Guided Enforcement Under the expanded scope: On-Street Detection: Additional sensors will be deployed along selected streets and to detect when vehicles are occupying curb zones. These will not only monitor if a space is in use, but also capture metadata around duration, turnover, and unauthorized uses (e.g. overstay, loading vs. passenger drop-off vs. parking). Enforcement Efficiencies: With more precise detection data, the BPA can guide enforcement practices toward the broader goal of achieving compliance rather than issuing tickets. Automated alerts will notify officers when violations occur, allowing for more efficient responses. Over time, as patterns of misuse are revealed through data, enforcement strategies can become even more efficient and proactive, reducing the need for ticketing while increasing overall compliance. Wayfinding via Digital Signage One of the most visible changes will be the addition of digital signage across key entry points and thoroughfares: Signs installed at strategic locations will display real-time curb and space availability, guiding drivers toward available areas. The signage will also help with wayfinding: showing directions to nearby parking resources, loading zones, special event zones, or accessible parking. The aim is to reduce cruising, congestion, and emissions caused by drivers circling in search of parking, while sharing impactful information with the community and improving the predictability and experience of arriving in downtown and event areas. Expected Impacts & Benefits: Benefit - What It Means for Bethlehem Improved Compliance / Reduced Violations - Guided enforcement fueled by accurate, real-time detection means fewer illegally parked vehicles, overstays, or misuse of special curb zones. Reduced Traffic Congestion - With wayfinding and visible guidance, drivers waste less time circling, freeing up curb space and easing flow. Better Use of Curb Assets - Data will reveal where curb space is under-utilized or misused, allowing BPA to reallocate, redesign, or manage zones dynamically. Enhanced User Experience - Residents, visitors, delivery drivers, and businesses benefit from clearer information, more reliable parking, and easier navigation. Environmental & Operational Efficiency - Less idling, smarter routing, and more efficient enforcement reduce emissions and minimize overtime or inefficient staff deployment. “These solutions mark another important step in our commitment to providing innovative, data-driven solutions that enhance the parking experience in Bethlehem,” said Steven Fernstrom, Executive Director of the Bethlehem Parking Authority. “Having access to accurate usage data is foundational to creating a more accessible and vibrant downtown for residents, businesses, and visitors.” “Cleverciti is proud to deepen our partnership with the Bethlehem Parking Authority,” said Sonny Samra, Chief Revenue Officer, Cleverciti. “From our initial deployment, we have seen both the challenges and the opportunities for parking in Bethlehem. Adding detection, guided enforcement, and wayfinding signage allows for an integrated approach that creates a closed loop system—where data is continuously collected, analyzed, and acted upon —providing real-time information, actionable insights, and visible guidance, so Bethlehem can deliver a better, smarter mobility experience.” What’s Next As rollout advances, BPA and Cleverciti will monitor metrics such as: Uptake in compliant parking (decrease in violations) Reduction in time spent cruising for a spot Changes in turnover and space utilization in detected zones Operational efficiencies (e.g. enforcement response time, staff allocation) Bethlehem’s journey with Cleverciti shows how modern curb management isn’t just a back-office function, but a visible, interactive experience that shapes mobility, access, and the city’s daily flow. This new phase promises to sharpen that experience for everyone.

The October Ask the Experts column featured some great responses from IPMI thought leaders, but there is never enough space for all the great answers! Here are more thought-provoking responses.  How can large-scale parking operations (education, healthcare, airports, business parks, retail centers, etc.) leverage emerging technologies to improve both parking management and the overall mobility experience?   Scott Petri, President, Mobility Parking Advisors  “Analyzing gaps in existing technology or identifying best-in-class technologies for operational functions provides efficiencies, potential revenue, enhancements, and greater customer satisfaction, particularly when viewed from community needs and customer surveys.”   Cameron Lang, Sales Manager US, HotSpot Parking, a Product of Arcadis  “Cities and large-scale parking operations can use new technologies like curbside data, mobile apps, and automated payment systems to make parking easier and more efficient. These tools help maximize parking space usage, simplify entry and payment processes, and reduce paperwork. They also improve the overall traveler's experience by offering real-time updates on available spaces and connecting parking systems with other transportation options for seamless travel.”   Katherine Beaty, PTMP, President, Beaty Solutions  “When parking works well, people do not notice it.  Leveraging the right tech is what makes us invisible, and really, that is the goal.   For example, airports can sync with return flight information, allowing travelers to come back to a seamless handoff when using a valet.”   Erik Nelson, PCIP, Principal, Walker Consultants  “Large-scale operations need to carefully plan for the implementation of emerging technologies. Pilot programs are a good way to test functionality, but they can’t demonstrate a system’s ability to scale. That requires careful coordination with the vendor and stress tests of their system prior to broader rollout.”   Chris Phenner, VP of Business Development, Flash, Inc.  “Creating Digital Locations within platforms like Apple Maps, Google Maps, Ticketmaster, and TomTom can drive millions of dollars in bookings annually, and this channel is growing faster than expected.”   Brett Wood, PE, PTMP, President, Wood Solutions Group  “With an abundance of technologies supporting multiple facets of operations and management, we have more data than ever to truly understand user behaviors. Advanced operations are beginning to better utilize this data to better align resources and policies to the needs of the users, helping to better balance demands across all modes of transportation in the mobility spectrum.” 

Indianapolis, IN — T2 Systems, a Verra Mobility (NASDAQ: VRRM) company, announced the 20-year anniversary of its flagship T2 Flex® cloud-based parking permit management and enforcement solution. Since its launch, T2 Flex has helped modernize parking operations for hundreds of universities, municipalities, and private operators. T2 Systems provides the most comprehensive suite of parking and mobility solutions in North America, serving over 2,000 parking organizations. T2 technology manages millions of parking spaces and processes millions of transactions across hundreds of universities, municipalities, and private operators in North America. T2 Flex was one of the first digital browser-based solutions to solve the problem of fragmented, outdated parking systems that cause inefficiencies, silos, and poor customer experiences. Today, T2 Flex is a cloud-based tool that addresses the needs of large universities and cities that struggle to manage complex, high-volume operations spread across multiple systems with its centralized, enterprise-grade T2 UNIFI® Platform for seamless digital payments, virtual permitting, enforcement, and analytics. The T2 Flex platform enables organizations of all sizes to streamline operations, reduce IT burden, and deliver a better experience for customers and administrators. “Two decades ago, T2 Systems launched Flex to lead a technology shift in parking — delivering the first cloud-based, hosted, comprehensive parking system,” said Zack Harmeyer, Senior Vice President of Product at T2 Systems. “Today, Flex is the most advanced parking management platform available, supporting everything from permit sales to license plate recognition (LPR), mobile enforcement, along with Parking Access and Revenue Control System (PARCS) and real-time data analytics across college campuses, hospitals, airports, and cities throughout North America. This milestone is a testament to our customers and partners who helped guide its evolution and shape the modern parking experience.” The flagship Flex platform continues to evolve with software innovations for residential permitting from T2 Reside™, mobile citation payments with Scan & Pay™, and event or interim parking with T2 Tempo™. The company is advancing the solution with T2 FlexForward™, a scalable, fully cloud-hosted solution with enhanced integrations, streamlined user experiences, and deeper connectivity across the T2 UNIFI® Network, which is already being used by more than 60% of Flex customers to enhance parking operations. With its sleek, intuitive interface designed for today’s users, FlexForward provides a faster, cleaner, and easier system to navigate for complex operations or daily tasks. “T2’s collaborative approach to developing FlexForward ensured that customer feedback directly shaped the product. The result is a platform with meaningful enhancements, from the powerful global search to a more intuitive design that streamlines workflows and improves efficiency,” said Andrew Woloszczuk, Permit Specialist and Adjudications Lead, at Duke University. As the industry’s longest-standing and most widely adopted parking management enforcement solution, Flex powers mission-critical parking operations for more than 100,000 users across more than 400 installations in North America. “T2 has been our go-to parking strategy for nearly 25 years, and we’ve been using the Flex platform for the past 18 years,” said Josh Cantor, Director of Parking & Transportation at George Mason University. “From being the first customer of T2’s Parking Access and Revenue Control System (PARCS), to the integration of collections, pay stations, and license plate recognition, T2 has given us the ability to keep expanding our parking solutions under a single platform.” To celebrate the anniversary, T2 is launching the #Flex20 campaign featuring customer spotlights, historical insights, and product roadmap previews at its annual T2 Connect event, the parking industry’s largest and longest-running customer user conference. About T2 Systems T2 Systems, a Verra Mobility company, provides the most comprehensive suite of parking and mobility solutions in North America, serving over 2,000 customers, including universities, municipalities, and private operators. With industry-leading platforms like T2 Flex®, T2 UNIFI®, and Velocity™, T2 helps organizations manage parking permits, enforcement, access, payments, and mobility with confidence. T2 Flex® and T2 UNIFI® are registered trademarks of T2 Systems, Inc. About Verra Mobility Verra Mobility Corporation (NASDAQ: VRRM) is a leading provider of smart mobility technology solutions that make transportation safer, smarter, and more connected. The company sits at the center of the mobility ecosystem, bringing together vehicles, hardware, software, data, and people to enable safe, efficient solutions for customers globally. Verra Mobility’s transportation safety systems and parking management solutions protect lives, improve urban and motorway mobility, and support healthier communities. The company also solves complex payment, utilization, and compliance challenges for fleet owners and rental car companies. Headquartered in Arizona, Verra Mobility operates in North America, Europe, and Australia. For more information, please visit www.verramobility.com.

Boston, MA – The Boston Transportation Department (BTD), including the Office of the Parking Clerk, is upgrading its digital parking infrastructure with Passport, the most trusted technology partner for innovative curb management solutions. The initiative replaces Boston’s decades-old parking system with a unified, digital platform designed to streamline operations, enhance compliance, and improve service delivery for residents, businesses, and visitors. “As part of our commitment to modernizing city services and improving the day-to-day experience, this move makes parking in Boston simpler, fairer, and more efficient,” said Jascha Franklin-Hodge, Chief of Streets for the City of Boston. “From day one, Passport has worked hand-in-hand with us, learning the nuances of our operations and configuring its platform to support a data conversion of over 30 million records and facilitating the sharing of information across departments. Together, we’ve replaced a 40-year-old system of siloed tools with a flexible foundation that will let Boston embrace whatever the future of mobility brings, while giving residents a more transparent, accessible experience today.” “Our ability to deliver the best experience to our constituents relies on the hardworking teams in the city and technology systems that are reliable and secure,” said Santiago Garces, Chief Information Officer for the City of Boston. “Passport was an incredible partner in making the transition to our new system go smoothly. And, by insourcing the management of phones, network, and equipment, our DoIT team was able to save 42% of the annual costs that were previously outsourced to the previous vendor." Just 72 hours after replacing the city’s former vendor, Passport’s end-to-end platform processed more than $750,000 in payments. Since the launch, Passport has processed over $17 million in curbside payments. BTD teams have embraced the technology with speed, hitting 111% of the previous system’s digital activity and completing over 13,000 constituent-serving actions by day three, from appeals and residential permit approvals to citation payments and hearing scheduling. This rapid rollout and immediate impact highlight Passport’s ability to help Boston move faster, serve better, and deliver a seamless experience city-wide. As part of this system-wide upgrade, the highly used ParkBoston app has returned to its original provider, Passport. The app has been upgraded as a key part of the city’s broader digital parking system transformation. Passport’s integrated solutions bring together parking enforcement, permitting, mobile payments, and data management into a single platform, helping one of the largest American cities: Simplify permitting and ticket appeals with a user-friendly, mobile-accessible system Increase transparency around parking rules, notices, and fees Support better compliance and reduce administrative burden across city departments “Boston joins a growing list of cities rethinking how curb space is managed,” said Khristian Gutierrez, co-founder and CEO of Passport. “This collaboration exemplifies what Passport's platform was built for: partnering with forward‑thinking cities to simplify the complex work of managing the curb, with a solution that evolves alongside them. BTD leadership has a tremendous vision for its curbs, and we’re honored to stand by their side during this digital transformation. With our open, API-first platform as Boston’s new foundation, we’re excited for this journey together, helping the city stay ahead of mobility innovation and deliver a seamless, transparent experience for its community.” “In order to deliver such an ambitious and transformative project, the City of Boston engaged Accenture’s public service practice to provide services that included project management, training support, business process improvement, and change management. Tim Rogers, Managing Director in Accenture’s Public Service practice, said: "We’re proud to collaborate with the City of Boston to drive this significant transformation of its parking infrastructure. By leveraging digital technologies, we're helping to create a more efficient, user-friendly parking system that simplifies enforcement, permitting, and payment processing, ultimately enhancing the overall experience for residents, businesses, and visitors." Passport has processed over $4 billion in curbside payments and supports more than 800 municipalities and private operators across North America. Its platform touches one in five Americans through tools like digital permits, mobile parking payments, and citation management. For more information, including best practices and resources, visit https://www.passportinc.com/. About Passport Passport is the trusted technology partner for over 800 cities and private operators across North America, unifying paid parking, enforcement operations, and payment infrastructure into one platform. By simplifying how municipalities manage and monetize the curb, Passport empowers local leaders to boost compliance, unlock new revenue opportunities, and improve how people move around their communities. Passport helps cities thrive by delivering the tools and insights they need to meet evolving mobility challenges and create community-focused outcomes. Media Contact: Aimee Eichelberger (312) 952-1528 Passport@983group.com

The Town of Camden, Maine, known as the place “where the mountains meet the sea,” has officially launched the complete Park Loyalty platform, including Enforce Pro, Process Pro, and Permit Pro. Camden is one of New England’s most picturesque destinations, attracting thousands of visitors each year for its harbor, downtown, and outdoor recreation. With such a strong tourism presence, parking management is more than a convenience; it is a critical part of supporting local businesses, residents, and the visitor experience. By deploying the full Park Loyalty ecosystem, Camden now benefits from: Enforce Pro for smarter, fairer enforcement. Process Pro for streamlined citation processing and customer service. Permit Pro for a brand-new digital permit program, giving the Town new tools to manage curb space and demand. Together, these solutions create an integrated enforcement and permitting platform that improves compliance, balances parking demand, and provides greater convenience for users. This deployment also includes an integration with Flowbird (Arrive), including meters and their text payment platform, brought to Camden by Butts Ticket Systems (BTS). Park Loyalty is proud to welcome Camden to our growing customer community and looks forward to supporting the Town as it strengthens its parking management strategy in one of Maine’s most beautiful coastal settings. About Park Loyalty Park Loyalty makes parking software simple. Our Pro Solutions platform, including Enforce Pro, Process Pro, Permit Pro, and Rewards Pro, delivers enforcement, processing, permitting, and rewards solutions for agencies of every type. Whether you manage a municipality, university, transit authority, hospital, private operator, or any other parking operation, we offer the flexibility to be the right-fit solution.  We are leaders in omnichannel enforcement, supporting your operations whether enforcement is conducted by on-street patrolling officers, through mobile LPR vehicles, or within automated, frictionless parking facilities. Citations can be issued on the windshield, by ticket-by-mail, or as e-citations, it is all supported within the same platform. With proven rapid deployment, an ever-growing integrations partner network, and deep industry expertise, Park Loyalty ensures that no matter how you manage enforcement, we can support you.  By connecting frontline enforcement with back-office processing, permit management, and customer engagement, Park Loyalty empowers agencies to increase efficiency, strengthen compliance, and deliver measurable results for their communities. Learn more: parkloyalty.com

London, UK – Manchester Airport Group (MAG) and BookFlowGo have been honored with the Special Jury Award in the Parking Technology category at this year’s British Parking Awards. The award recognizes the “seamless delivery of an integrated parking solution at scale,” and celebrates the successful transition from MAG’s long-standing valet parking system to ParkIT, BookFlowGo’s cloud-based valet management platform. The 13-month initiative spanned seven car parks across Manchester, East Midlands, and London Stansted airports. Through careful planning and execution, the team delivered a complete migration to a modern cloud environment—achieved without operational downtime or impact to passengers. “This award is an incredible achievement for both teams,” said Oli Ashford, CEO of BookFlowGo. “We’ve not only modernized MAG’s valet parking operations, but also laid the groundwork for continued growth and innovation across their airports.” Highlights of the project include: Seamless transition with no service disruption across three major UK airports 17 practice runs and six live cutovers completed in active airport operations Training and support for more than 100 employees during deployment Integration with all kiosks and key lockers for a streamlined process A redesigned interface to enhance staff experience and operational efficiency BookFlowGo’s ParkIT platform equips MAG with real-time vehicle tracking, data insights, and improved operational control—resulting in a smoother, more reliable service for passengers. Travelers benefit from simplified check-ins, while airport managers gain enhanced oversight and flexibility. “Our team worked tirelessly to ensure the migration was invisible to customers while delivering major behind-the-scenes improvements,” said David Naughton, Technology Product Manager at Manchester Airport Group. The recognition highlights the value of collaboration and detailed planning in large-scale digital transformation. The MAG–BookFlowGo partnership is a model for how airports can integrate valet, block parking, pre-booking, and self-service technologies to raise both operational standards and passenger satisfaction. The 2025 British Parking Awards received a record 180 entries this year. About BookFlowGo BookFlowGo is a leader in digital parking and mobility solutions, providing innovative, cloud-based platforms that transform how operators manage parking, valet, and pre-booking services. Through its ParkIT valet and logistics management system, Chauntry Parkspace pre-booking platform, and Future Generation Services (FGS) self-service hardware, BookFlowGo helps airports and parking operators deliver seamless, data-driven, and customer-focused solutions. The company can be found online at https://bookflowgo.com. About Manchester Airport Group (MAG) Manchester Airport Group (MAG) is the UK’s largest airport group, owning and operating Manchester, London Stansted, and East Midlands airports. Serving more than 60 million passengers annually, MAG is committed to delivering world-class airport services, sustainable growth, and enhanced travel experiences. MAG can be found online at https://www.magairports.com. About The British Parking Awards Created and presented by Parking Review magazine, the British Parking Awards are an independent competition. The awards recognize the leading examples of car park management, enforcement, design, and teamwork throughout the UK. For more information, visit https://www.britishparkingawards.uk.  

Glencoe, IL – The Village of Glencoe, Illinois, is partnering with Passport to upgrade its parking compliance operations. With Passport’s centralized platform, the village will unify enforcement, permitting, paid parking, and payment processing for both physical and digital transactions. Passport’s digital parking compliance and enforcement tools enable cities to collect evidence, issue warnings and citations, and deploy resources more effectively. The platform’s embedded payments solution also allows municipalities to manage, view, and reconcile all curb transactions in one system. In addition, the village will introduce Passport Parking, a mobile payment app that gives drivers a convenient way to pay for and manage their parking sessions remotely. Passport partners with municipalities nationwide to modernize and unify systems through a centralized solution. With expertise in seamless transitions and a focus on supporting local needs, the company helps communities thrive. Visit the company website to learn how Passport’s parking compliance platform streamlines on-street parking and enforcement operations for cities of all sizes. About Passport Passport is the trusted technology partner for over 800 cities and private operators across North America, unifying paid parking, enforcement operations, and payment infrastructure into one platform. By simplifying how municipalities manage and monetize the curb, Passport empowers local leaders to boost compliance, unlock new revenue opportunities, and improve how people move around their communities. Passport helps cities thrive by delivering the tools and insights they need to meet evolving mobility challenges and create community-focused outcomes. Media Contact: pr@passportinc.com

San Diego, CA – IPS Group Inc. announced the launch of the MSX™ Multi-Space Parking Kiosk, a next-generation solution designed to modernize parking with contactless payments, rapid deployment, and a customizable, user-friendly interface. MSX combines IPS’s 25 years of experience in smart parking with the latest advances in digital payments, modular design, sustainable power, and future-ready integrations. MSX is built to deliver digital convenience through multiple payment options, including tap-to-pay, TEXT-TO-PAY™, the PARK SMARTER™ app, and third-party integrations. With a vibrant touchscreen that supports multiple languages and custom branding, the kiosk enhances accessibility while reinforcing a seamless user experience. “From the beginning, our mission has been to simplify parking for cities, operators, and end users alike,” said Chad Randall, CEO of IPS. “MSX makes parking simple with streamlined contactless payment, a user-friendly interface, and virtually maintenance free. Backed by fast deployment and hands-on support, it elevates the experience for both parkers and operators. This is a solution designed for today and tomorrow.” Private Operator: Tripling Kiosk Transactions in Just 3 Months A West Coast private operator recently switched to MSX after struggling with connectivity issues and low adoption with their prior system. Within three months of deployment, kiosk transactions tripled. The operator reported fewer complaints, zero downtime, and a dramatically improved customer experience. “It was quite honestly the simplest install and deployment we’ve ever had,” the client shared. “IPS did it all for us, and it was a wonderful experience. If we call IPS, somebody picks up the phone immediately. The support aspect alone is reason enough for anybody to move over.” With a ready-to-mount, ADA-compliant design and flexible placement options, including pole, pedestal, or wall mount, MSX makes it easy for municipalities and private operators to modernize their parking. Learn more about MSX on the IPS website. About IPS Group, Inc. IPS Group Inc. is headquartered in San Diego, CA, with offices in Canada and Europe. Since 2000, IPS has led the way, launching the world’s first smart parking meter in 2005 and growing into a fully integrated smart parking ecosystem that unifies hardware, software, data, and services into a platform that puts clients first. Learn more at ipsgroupinc.com.