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TagMaster NA’s CT-45 LPR Camera Enhances and Expands the Amano ONE LPR Ecosystem

Tacoma, WA –  Nine months after its introduction, the integration of Amano McGann’s Amano ONE Parking Access and Revenue Control System (PARCS) with TagMaster North America’s CT-45 License Plate Recognition (LPR) camera is delivering proven value for operators across airports, municipalities, universities, hospitality, and commercial parking environments. Amano ONE has quickly become one of the industry’s most flexible and forward-looking PARCS platforms. With its open-architecture approach, Amano ONE seamlessly integrates with leading LPR providers to give operators the freedom to choose the right solution for their site-specific needs. This commitment to innovation ensures simplified operations, improved patron experience, and long-term investment protection. As part of this ecosystem, the TagMaster CT-45 brings advanced, field-tested reliability to vehicle identification. Its compact, all-in-one design reduces hardware and installation costs, while varifocal dual-sensor imaging (infrared + color) delivers accurate plate reads in low light, inclement weather, and challenging conditions. With onboard AI processing, the CT-45 eliminates the need for external servers, lowering complexity while boosting performance. Fully TAA/NDAA compliant, the CT-45 is ideally suited for airports, municipalities, government facilities, and other environments with strict security requirements. “Since the launch of the TagMaster integration earlier this year, we’ve seen momentum from operators looking to tailor their parking technology stack,” said Ryan Nester, VP of Sales & Marketing at Amano McGann. “By expanding our LPR ecosystem with proven, best-in-class technologies, Amano ONE gives clients the flexibility to choose the solution that fits their operations best while ensuring a frictionless experience for their parking patrons.” “At TagMaster North America, our mission has always been to deliver reliable, innovative, and easy-to-deploy solutions that drive measurable value for operators,” said Ali Khaksar, President of TagMaster North America. “The CT-45 was designed with that in mind — providing unmatched accuracy, simplicity, and compliance. Seeing these results come to life within the Amano ONE platform reinforces the strength of our partnership and the impact it’s having for customers across the industry.” For hospitality clients, Amano ONE’s Auto-Enroll feature further enhances efficiency.  When paired with a hotel’s Property Management System (PMS), guest licenseplate data is automatically registered at check-in, granting seamless access throughout the stay. This not only simplifies the guest experience but also reduces administrative workloads for hotel staff. With real-world deployments proving the value of Amano ONE and TagMaster North America together, operators are realizing greater flexibility, operational efficiency, and revenue capture. Amano McGann and TagMaster NA continue to lead the way in delivering powerful, scalable, and reliable parking solutions. To learn more about Amano ONE, email insidesales@amanomcgann.com To learn more about TagMaster North America, Inc., email sales@tagmasterna.com About Amano McGann  Amano McGann, Inc. is a member of the Amano Group, a worldwide organization with annual revenues in excess of $1 billion. As world leaders in the manufacturing and distribution of hardware and software solutions for the parking industry, Amano McGann distributes nationally through branch offices and an authorized distribution network and provides a level of service and experience unmatched in the industry. For more information about Amano McGann’s integrated solutions visit www.amanomcgann.com. About TagMaster North America With nearly two decades of proven deployments across North America, TagMaster North America (TMNA) is a trusted leader in vehicle identification and mobility technology. As a premier provider of both long-range RFID and advanced License Plate Recognition (LPR) solutions, TMNA delivers reliable, field-tested platforms that enhance security, streamline operations, and promote sustainability across parking, security, and transportation markets. From airports and municipalities to universities, healthcare campuses, and commercial facilities, TMNA solutions are designed to scale, adapt, and provide long-term value in even the most complex environments. For more information, visit www.TagMasterNA.com.

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Airports Data IPMI & Member News Technology Vendors/Products

Rezcomm Earns Top Cybersecurity Accreditation Equivalent to U.S. NIST Standards, Setting a New Benchmark for Airport Marketplaces

Rezcomm has achieved a cybersecurity accreditation equivalent to the U.S. Department of Defense’s NIST SP 800-171 Level 2 Lite standard, through the UK government’s Cyber Essentials Plus (CE+) certification. This independent verification confirms Rezcomm’s commitment to protecting client data and securing airport systems worldwide. Rezcomm is the only airport marketplace supplier with this level of accreditation. A crucial milestone in an era where the aviation industry faces mounting cybersecurity threats. A higher standard in a high-risk sector Cyber threats targeting airports are growing more frequent and more sophisticated. From ransomware attacks that ground flights to breaches that expose sensitive customer data, the aviation and wider mobility sector is now a frontline target. Yet many suppliers in this space still treat cybersecurity as a back-office function. Rezcomm takes a different view. Security is embedded into the core of our platform - from customer transactions and reservation flows to CRM, marketing, and analytics. With CE+ now in place, we can prove that commitment goes far beyond policy. Our systems have been independently audited and technically verified, including simulated real-world attack scenarios. This isn’t a checkbox exercise. It’s a rigorous review of how we protect our platform, our clients, and their passengers. What is Cyber Essentials Plus? Cyber Essentials Plus is governed by the National Cyber Security Centre (NCSC) - part of GCHQ, the UK equivalent of the National Security Agency (NSA).. Unlike basic certification, which is self-assessed, CE+ requires: Independent audits of systems, users, and devices Penetration testing to simulate real-world attacks Full validation of patching, firewall, and antivirus controls End-to-end reviews of live environments, not just admin machines CE+ represents the same level of assurance required by UK defense contractors and government departments. It aligns with NIST SP 800-171 Level 2 Lite, ensuring Rezcomm’s practices meet rigorous U.S. cybersecurity standards. The certification is also recognized by national frameworks in Canada and Singapore, underscoring its global credibility. Why it matters As airports digitize more operations, the risk surface expands. Cyberattacks can disrupt services, compromise revenue, and erode public trust. The U.S. Transportation Security Administration (TSA) and Federal Aviation Administration (FAA) have both issued new directives calling for stronger cybersecurity resilience across airport systems. Rezcomm’s CE+ certification offers equivalent assurance to those standards. Our systems have been stress-tested against real-world attack scenarios, setting a new benchmark for digital commerce platforms in transport and aviation. The importance of this approach is underscored by ACI EUROPE’s recently published penetration testing guidelines for operational technology and industrial control systems in airports. While ACI EUROPE’s new framework focuses on operational systems such as baggage handling and airfield lighting, the philosophy is the same: proactive, structured testing. Rezcomm applies that same discipline to the airport’s digital commerce layer, backed by Cyber Essentials Pus certification. A word from our DPO “Cybersecurity isn’t just a technical requirement; it’s a foundation of trust. CE+ demonstrates that Rezcomm goes beyond checkbox compliance, it shows independent validation that our defenses protect airports, operators, and passengers. As U.S. and European agencies push for stronger resilience testing, Rezcomm is leading by example.” — Gio Wallace, Data Protection Officer, Rezcomm What this means for our clients, partners, and the industry For airport clients: You gain a technology partner that meets the highest standards of cyber resilience - reducing your risk, ensuring compliance, and strengthening public trust in your digital services. For partners and integrators: CE+ confirms our systems are secure by design, making integrations more reliable and supporting secure data flows across complex vendor ecosystems. For the aviation industry: Rezcomm sets a new benchmark. As digital transformation accelerates, security must keep pace. Our CE+ certification shows it’s possible to combine innovation with integrity, without compromise. About Rezcomm Your customers expect joined-up services. With Rezcomm Marketplace, your platform delivers exactly that: seamless, personalized experiences across digital and physical touchpoints. Originally built for airports, Rezcomm now powers travel hubs of all kinds. Our modular, AI-driven platform combines ecommerce, CRM, reservations, BI, and marketing. By giving organizations full data ownership and rich predictive analytics, Rezcomm helps them personalize every interaction, automate operations, and unlock new revenue at scale. Rezcomm supports clients globally and holds industry-leading certifications, including PCI DSS Level 1 Version 4.0 and Cyber Essentials Plus. Learn more at rezcomm.com. For press or partnership enquiries, contact Sarah Tull, Director of Communications, at sarah.tull@rezcomm.com.

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Airports Health Care Magazine Parking Facilities Parking Lots University

Parking is Parking, Right?

Large-scale parking operations face unique operational challenges due to both their environment and the high turnover of users.

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How Onsite Parking Fuels Airport Growth

Most travelers may know that flying out of their local airport helps create demand for airlines, which can lead to more routes and destinations. Many also understand that purchasing food, drinks, or gifts at the airport supports local jobs and drives demand for more concession options. What some may not realize, however, is the significant role that onsite airport parking plays in helping an airport grow—both financially and operationally. Non-Aeronautical Revenue For most airports, parking is the largest single source of non-aeronautical revenue, often accounting for 20–40% of that total. This revenue is critical—it helps fund new runways and taxiways, terminal upgrades, facility maintenance, and infrastructure improvements. It also reduces reliance on airline fees, making the airport more attractive to carriers and encouraging more flight options for travelers. Competitive Advantage and Passenger Convenience Convenient, well-managed parking attracts more travelers and encourages repeat visits. It builds brand loyalty and keeps passengers parking onsite rather than offsite or choosing alternative transportation. Since parking is often a traveler’s first and last interaction with the airport, a smooth experience enhances overall satisfaction and strengthens the airport’s reputation. In turn, this supports higher passenger traffic, attracts new airline routes, and drives spending in retail and dining areas. Encouraging Off-Peak Travel Accessible onsite parking also supports off-peak travel. When travelers know they can park easily for early morning or late-night flights, they’re more likely to book those times. This helps airlines optimize schedules, reduces congestion, and spreads airport activity more evenly throughout the day. More Than Just a Parking Spot Choosing to park onsite isn’t only about convenience—it’s an investment in your airport’s future. Onsite parking provides easy access to terminals, added security, and a smoother overall travel experience. At the same time, the revenue it generates helps fund improvements that benefit every passenger. So next time you fly, consider parking onsite—not just for your own peace of mind, but to help support your airport’s continued growth, efficiency, and service to the community. Vincent Campagna, PTMP, is a Manager, Parking & Ground Transportation for Milwaukee Mitchell International Airport. Vincent can be reached at vcampagna@mitchellairport.com.

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Airports Digital Parking Tech Magazine Planning University

Empowering the Future of Mobility

Equity, Innovation, and Smart Parking Infrastructure

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Airports Data Digital Parking Tech IPMI & Member News Vendors/Products

Manchester Airport Group and BookFlowGo Receive Special Jury Award at 2025 British Parking Awards

London, UK – Manchester Airport Group (MAG) and BookFlowGo have been honored with the Special Jury Award in the Parking Technology category at this year’s British Parking Awards. The award recognizes the “seamless delivery of an integrated parking solution at scale,” and celebrates the successful transition from MAG’s long-standing valet parking system to ParkIT, BookFlowGo’s cloud-based valet management platform. The 13-month initiative spanned seven car parks across Manchester, East Midlands, and London Stansted airports. Through careful planning and execution, the team delivered a complete migration to a modern cloud environment—achieved without operational downtime or impact to passengers. “This award is an incredible achievement for both teams,” said Oli Ashford, CEO of BookFlowGo. “We’ve not only modernized MAG’s valet parking operations, but also laid the groundwork for continued growth and innovation across their airports.” Highlights of the project include: Seamless transition with no service disruption across three major UK airports 17 practice runs and six live cutovers completed in active airport operations Training and support for more than 100 employees during deployment Integration with all kiosks and key lockers for a streamlined process A redesigned interface to enhance staff experience and operational efficiency BookFlowGo’s ParkIT platform equips MAG with real-time vehicle tracking, data insights, and improved operational control—resulting in a smoother, more reliable service for passengers. Travelers benefit from simplified check-ins, while airport managers gain enhanced oversight and flexibility. “Our team worked tirelessly to ensure the migration was invisible to customers while delivering major behind-the-scenes improvements,” said David Naughton, Technology Product Manager at Manchester Airport Group. The recognition highlights the value of collaboration and detailed planning in large-scale digital transformation. The MAG–BookFlowGo partnership is a model for how airports can integrate valet, block parking, pre-booking, and self-service technologies to raise both operational standards and passenger satisfaction. The 2025 British Parking Awards received a record 180 entries this year. About BookFlowGo BookFlowGo is a leader in digital parking and mobility solutions, providing innovative, cloud-based platforms that transform how operators manage parking, valet, and pre-booking services. Through its ParkIT valet and logistics management system, Chauntry Parkspace pre-booking platform, and Future Generation Services (FGS) self-service hardware, BookFlowGo helps airports and parking operators deliver seamless, data-driven, and customer-focused solutions. The company can be found online at https://bookflowgo.com. About Manchester Airport Group (MAG) Manchester Airport Group (MAG) is the UK’s largest airport group, owning and operating Manchester, London Stansted, and East Midlands airports. Serving more than 60 million passengers annually, MAG is committed to delivering world-class airport services, sustainable growth, and enhanced travel experiences. MAG can be found online at https://www.magairports.com. About The British Parking Awards Created and presented by Parking Review magazine, the British Parking Awards are an independent competition. The awards recognize the leading examples of car park management, enforcement, design, and teamwork throughout the UK. For more information, visit https://www.britishparkingawards.uk.  

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Airports Curb Management Data IPMI & Member News Technology Vendors/Products

Automotus Partners with Sacramento International Airport to Automate Curb Management

Los Angeles, CA –  Automotus has announced a partnership with Sacramento International Airport (SMF) to optimize operations at the airport’s pickup and drop-off terminals. Automotus, a leader in automated curb management technology, will deploy its computer vision platform at SMF’s pickup and drop-off areas to streamline curbside activity, reduce congestion, enhance safety, and improve the passenger experience. Through Automotus' solutions, SMF will gain the ability to monitor curb activity in real time, gather valuable data on vehicle flow, and proactively manage traffic to ensure smooth operations for all travelers. Sacramento International Airport joins other major cities, such as Pittsburgh, Philadelphia, Atlanta, and Fort Lee (NJ), that are deploying Automotus curb management solutions to enhance safety and reduce congestion and emissions through automation. “Our work with Sacramento International Airport underscores the growing demand for smarter, data-driven curbside solutions,” said Jordan Justus, CEO of Automotus. “By automating what used to be manual monitoring, we’re helping airports like SMF improve efficiency, reduce emissions, and create a better experience for travelers and operators alike.” “Managing curbside traffic has become increasingly complex with the growth in rideshare, delivery services, and private vehicle traffic,” said Sheri Thompson-Duarte, Deputy Director of Operations and Public Safety at SMF. “Our partnership with Automotus enables us to better understand and manage these changing demands and to automate certain functions to reduce congestion, minimize idling, and create a more efficient experience for everyone visiting the airport.” For more information, visit www.automotus.ai About Automotus Automotus is the leader in automated curb management, working with cities and airports to make communities safer, healthier, and more accessible by addressing the growing competition for curb space. With first-of-its-kind computer vision technology deployed at the curb, Automotus automates curb operations and enforcement – enabling cities, airports, fleets, and small businesses to manage curb activity, make data-driven decisions, and incentivize EV adoption – all without the need for a parking app or kiosk.

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Airports Data Digital Parking Tech IPMI & Member News Vendors/Products

Manchester Airport Group and BookFlowGo Named Finalists for 2025 British Parking Awards’ Parking Technology Award

London, UK – Manchester Airport Group (MAG) and BookFlowGo have been shortlisted as finalists for the prestigious Parking Technology Award at the 2025 British Parking Awards. The recognition comes for MAG and BookFlowGo’s complex migration from its legacy valet technology to ParkIT, BookFlowGo’s cloud-based valet management platform. Working hand-in-hand, MAG and BookFlowGo delivered a 13-month program that migrated seven car parks across Manchester, East Midlands, and London Stansted airports. The project achieved a seamless transition from its legacy system to a cloud-based infrastructure with zero operational downtime and no passenger impact. “We are honored to be named finalists for the Parking Technology Award,” said Oli Ashford, Managing Director of BookFlowGo. “This was an extraordinary project that has transformed valet parking services at all of MAG’s airports. And the benefits will only increase as MAG continues to grow.” Key highlights of the migration include: Zero downtime and no passenger disruption across three of the UK’s busiest airports 17 dry runs and six live cutovers, each managed in live airport environments 100+ staff trained and supported during the rollout Full integration across all self-service kiosks and lockers A modern user interface delivering better staff experience and efficiency MAG’s cloud-based valet platform provides real-time vehicle tracking, operational visibility, and data-driven decision-making, enabling MAG to deliver a more efficient valet service and a better experience for passengers. Customers benefit from a seamless check-in experience and airport managers have full operational visibility at their fingertips. “This is the smoothest landing of a high-profile system change that I’ve seen in my time at MAG,” said David Naughton, Technology Product Manager at Manchester Airport Group. The nomination underscores how strategic collaboration and meticulous planning can deliver transformative results in complex, high-volume environments. The success of this program is now seen as a blueprint for digital upgrades across airports, demonstrating how integrated valet, pre-booking, and self-service solutions can drive both operational excellence and passenger satisfaction. About BookFlowGo BookFlowGo is a leader in digital parking and mobility solutions, providing innovative, cloud-based platforms that transform how operators manage parking, valet, and pre-booking services. Through its ParkIT valet management system, Chauntry Parkspace pre-booking platform, and Future Generation Services (FGS) self-service kiosks, BookFlowGo helps airports and parking operators deliver seamless, data-driven, and customer-focused solutions. The company can be found online at https://bookflowgo.com. About Manchester Airport Group (MAG) Manchester Airport Group (MAG) is the UK’s largest airport group, owning and operating Manchester, London Stansted, and East Midlands airports. Serving more than 60 million passengers annually, MAG is committed to delivering world-class airport services, sustainable growth, and enhanced travel experiences. MAG can be found online at https://www.magairports.com. About The British Parking Awards Created and presented by Parking Review magazine, the British Parking Awards are an independent competition. The awards recognize the leading examples of car park management, enforcement, design, and teamwork throughout the UK. For more information, visit https://www.britishparkingawards.uk.  

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Airports Digital Parking Tech IPMI & Member News Mobility Vendors/Products

PayByPhone Signs Strategic Global Partnership with evopark, Part of Scheidt & Bachmann, to Join Mobility CONNECT

Vancouver, Canada – PayByPhone, a global leader in mobile parking payments, has signed a strategic global partnership with evopark, part of Scheidt & Bachmann, to become part of mobility CONNECT, its smart platform. Scheidt & Bachmann Parking Solutions, a leader in end-to-end digital parking solutions, is one of the most established brands in the industry and one of the largest digital parking technology providers globally. The agreement covers parking operators managing over 1,500 off-street gated car parks in Canada, France, Germany, Switzerland, the United Kingdom and the United States, including key sites at major airports. Jonny Combe, Chief Executive Officer and President, PayByPhone, says, “This partnership with Scheidt & Bachmann significantly expands our gated off-street reach. It enables the best possible integration for our users via our AutoPay function, using the same app they already trust for on-street parking. Motorists will gain seamless access to an extensive network of car parks in each of these countries. Ultimately our goal is to build long-term partnerships that create smart, connected solutions for our drivers, simplifying every step of their journey” To access AutoPay with PayByPhone, motorists simply need to opt in through the app before starting their journey. Once activated, they can enter and exit participating car parks without taking a ticket, visiting payment kiosks, or even opening the app. Combe adds, “The global integration of this strategic agreement means we are able to activate a very large number of car parks at once. We are first launching in Germany with the other countries following in the coming months.” Martin Bemba, Managing Director of Scheidt & Bachmann Parking Solutions GmbH, says, “We are excited to welcome PayByPhone into our mobility CONNECT ecosystem. This partnership is a significant step towards simplifying parking journeys globally, aligning with our vision to create seamless, connected mobility experiences for drivers. By combining PayByPhone’s trusted mobile payment expertise with our end-to-end parking technologies, we are enabling parking operators to offer even more convenience while supporting their digital transformation.” To learn more about PayByPhone, visit www.paybyphone.com. Follow PayByPhone on Facebook, Instagram and LinkedIn. ABOUT PAYBYPHONE PayByPhone is a global leader in mobile parking payments. We simplify the journeys for millions of people through our smart, intuitive mobile payment technology and exciting features. We work with over 1,400 cities and operators across North America, the UK, France, Germany and Switzerland. More than 95 million drivers worldwide have trusted us with their payments to date. To discover how our products and services can elevate your driving experience, please visit www.paybyphone.com PayByPhone. We simplify your journey, so you can focus on what matters most. ABOUT Scheidt & Bachmann Parking Solutions At Scheidt & Bachmann Parking Solutions, we bring seamless parking management to facilities of all sizes - from small garages with a single entrance to huge airport complexes. One of our subsidiaries is evopark with its mobility CONNECT network. mobility CONNECT stands for THE platform, with which operators of parking facilities can give access to mobility providers (aka parking apps) and enhance their business with our innovative solutions, we are actively shaping the digital future of parking. Parking in a connected world – mobility CONNECT – connecting the world of parking. Press contact: Sarah Claridge Communications Consultant Indaba sarah.claridge@weareindaba.com (+44) 207 692 4964

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Airports IPMI Blog Parking Lots Transit

Trunk to Terminal:  How MKE Reimagined Its Economy Parking

Before the pandemic, Economy parking at MKE worked just as travelers expected: guests would pull into the large surface lot, park wherever they liked, and walk to the nearest bus shelter. The complimentary shuttle service, helpful drivers, and quick five-minute ride to the terminal were all appreciated. It was a familiar, efficient system — and as the saying goes, “if it’s not broken, don’t fix it.” The Pandemic Shift Then the pandemic hit, and demand for parking virtually disappeared. The once-busy lots became eerily empty. With so few travelers, guests had plenty of space to park and spread out. Yet shuttles still made their full rounds through the 1,700-space lots, stopping at every shelter — often for just a handful of passengers per hour. It was inefficient and unsustainable. With parking revenue diminishing and increasing competition from off-site providers, the MKE parking team recognized the need to reinvent the guest experience. That’s when MKE’s first “Trunk-to-Terminal Service” was introduced. Launching Trunk-to-Terminal Service To provide a more personalized, high-touch experience, an ambassador was stationed at the lot entrance to greet each arriving guest and offer a warm welcome. The ambassador directed guests to an available parking stall and communicated their location to the shuttle driver in real time. The shuttle then pulled up directly behind the parked vehicle, where the driver assisted with luggage and loaded it onto the shuttle. Guests received a wallet-sized card noting their parking lot and stall number — a thoughtful touch to help locate their car upon return. This service eliminated the need for guests to walk to a shelter and added a layer of convenience and hospitality — all while maintaining shuttle headways and enhancing safety by eliminating slip-and-fall risks during inclement weather A Lasting Success The service was a hit. Guests appreciated the elevated level of customer service and the ease of the experience. Four years later, MKE continues to receive glowing reviews from Economy Lot guests who use the complimentary Trunk-to-Terminal Service and value the friendly, personal interactions with both ambassadors and shuttle drivers Why it Works? Convenience Meets Care What makes Trunk-to-Terminal stand out is its simplicity and attention to detail, achieved with minimal investment. With added signage and locator cards, the experience is especially seamless for families, travelers with mobility challenges, or anyone juggling luggage and kids. There’s no guesswork, no waiting at remote shelters, and no long walks in unpredictable weather. Simply park, hop on, and go. It’s airport parking reimagined—affordable, effortless, and customer-focused. Even Economy parking feels like a first-class experience, transforming the traveler journey from beginning to end. Vincent Campagna, PTMP, is a Manager, Parking & Ground Transportation for Milwaukee Mitchell International Airport. Vincent can be reached at vcampagna@mitchellairport.com.

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Airports Data IPMI & Member News Technology Vendors/Products

From Prediction to Autonomy: Rezcomm Maps the Future of AI in Travel

Rezcomm has launched a new animated video showcasing its advanced AI capabilities and vision for the future of travel. The video, titled “Rezcomm AI: Smarter Journeys, Seamless Experiences,” brings to life how predictive automation, dynamic pricing, and barrier-free access can help airports and travel hubs deliver frictionless customer experiences and maximize revenue. As creators of the plug-and-play marketplace trusted by airports, venues, and travel hubs globally, Rezcomm continues to lead in AI-powered innovation. The launch builds on Rezcomm’s story, “Advanced AI and Analytics Set to Change the Future of Aviation,” which introduced the industry to Rezcomm’s generative AI chatbot, sentiment analytics, and privacy-first personalization. This release demonstrates how those capabilities have matured into a cohesive intelligence layer that not only anticipates demand but will soon act autonomously. Watch the animation here: https://youtu.be/-JBGjJzkD74 Key Highlights Predictive intelligence: AI models forecast demand and recommend actions in real time. Operational efficiency: Dynamic pricing, capacity management, and automated communications - all fully integrated. Frictionless access: Barrier-free entry through AI-enabled cameras, QR codes, and smart rules. Built for scale: Secure, cloud-based infrastructure designed for high-volume environments. Leadership Commentary Marc Ive, Chief Executive Officer, Rezcomm, “We promised AI and analytics would reshape aviation - this shows that reality taking shape. AI should remain invisible to travelers but deliver real impact for operators: higher revenue, fewer headaches, better experiences.” Victoria Wallace, Chief Digital Officer, Rezcomm, “The next shift in digital isn’t more tools - it’s smarter coordination. AI allows us to unify fragmented systems, act on data instantly, and drive meaningful change in how guests experience travel. It’s about being responsive, predictive, and future-ready - all at once.” Alwyn J Veliyeth, Chief Technology Officer, Rezcomm, “We’ve embedded AI across every service. The result is a secure, cohesive architecture that monitors 24/7, predicts what’s next, and will soon act autonomously - without adding complexity or risk.” About Rezcomm Your customers expect joined-up services. With Rezcomm Marketplace, your platform delivers exactly that - seamless, personalized experiences across digital and physical touchpoints. Originally built for airports, Rezcomm now powers travel hubs of all kinds. Our modular, AI-driven platform combines ecommerce, CRM, reservations, BI, and marketing. By giving organizations full data ownership and rich predictive analytics, Rezcomm helps them personalize every interaction, automate operations, and unlock new revenue at scale. Rezcomm supports clients globally and holds industry-leading certifications, including PCI DSS Level 1 Version 4.0 and Cyber Essentials Plus. Learn more at rezcomm.com. For press or partnership enquiries, contact Sarah Tull, Director of Communications, at sarah.tull@rezcomm.com.

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Airports Curb Management IPMI Blog Transit

Inside MKE Airport’s Rideshare Overhaul for the RNC: How Smart Planning Cut Wait Times and Reduced Congestion

At airports across the country, rideshare operations are essential – but increasingly difficult to manage. Limited curb space and high passenger volumes—especially during peak travel times—often lead to severe congestion, roadway backups, and long wait times for travelers. Without proper planning and infrastructure, rideshare pickups can quickly turn into a logistical headache for both airports and guests.