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Frogparking Expands Partnership with Sky Stadium, Elevates Parking Experience with Cutting-Edge Technology Logo
Digital Parking Tech IPMI & Member News Technology Vendors/Products

Frogparking Expands Partnership with Sky Stadium, Elevates Parking Experience with Cutting-Edge Technology

Wellington, New Zealand – Frogparking, a global leader in smart parking technology, has deepened its partnership with Wellington's iconic Sky Stadium to deliver an advanced, frictionless parking experience with the rollout of License Plate Recognition (LPR) technology and a mobile parking app. This collaboration, in conjunction with Care Park New Zealand, enhances the stadium’s parking capabilities and reaffirms Frogparking’s commitment to improving user experiences at high-profile venues worldwide. After the successful installation of FrogKiosk payment terminals in April 2024, Frogparking’s expanded deployment includes LPR cameras and an intuitive mobile app. Together, this parking technology further streamlines entry, exit, and payment, creating a seamless experience for the thousands of local and international visitors to Sky Stadium. The newly installed FrogLPR cameras allow visitors to enter and exit the stadium's parking facilities without physical tickets or payment delays, using license plate data to enable quick and automated access. Combined with Frogparking’s mobile app, patrons can now easily find and pay for parking on their phones, enjoy real-time space availability updates, and receive personalized notifications - all contributing to a smoother, more convenient journey from arrival to departure. This technology also equips Sky Stadium with powerful insights into visitor patterns, including parking duration, peak times, and overall site usage. This data enables stadium staff to optimize planning and operations, enhancing both security and visitor satisfaction. "This partnership highlights our dedication to delivering forward-thinking parking solutions that meet the needs of both venues and their guests," Sandbrook continued. "Our technology elevates the parking experience while supporting Sky Stadium’s operational goals." Situated in Wellington’s bustling entertainment district, Sky Stadium is a premier destination for major sporting events, concerts, and cultural gatherings, with a capacity of 34,500. Known for its vibrant atmosphere and scenic waterfront views, the venue draws hundreds of thousands of visitors each year. With Frogparking’s technology upgrade, Sky Stadium enhances its standing as a world-class venue known for delivering an efficient, hassle-free experience for every visitor. This latest phase of Frogparking’s partnership with Care Park New Zealand, and Sky Stadium, underscores the company’s commitment to advancing urban mobility through sustainable, innovative parking solutions tailored to the demands of major event venues. About Frogparking Frogparking stands as a global leader in comprehensive parking management solutions, committed to delivering cutting-edge technologies that redefine the future of parking management. With a focus on data analytics, accessibility, safety, and end-user experiences, Frogparking continues to push the boundaries of innovation in the parking industry. Frogparking are the only provider globally who can offer a full end-to-end customized parking management experience.

Parking for Events near a stadium
Events Parking Lots Technology

They're Not Here for the Parking: Venue Parking That is Not the Main Event

Creating a stellar parking experience for any large event requires significant planning and a clear vision. In today’s customer-focused climate, doing what was done before is not enough!

Hamilton Station Goes Live with Get My Parking’s ExpressLane!
Digital Parking Tech IPMI & Member News Technology Vendors/Products

Hamilton Station Goes Live with Get My Parking's ExpressLane!

Hamilton, NJ — Hamilton Train Station, a bustling transportation hub in New Jersey managed by Nexus Parking System, has gone live with Get My Parking’s ExpressLane, an advanced AI-powered, ticketless parking solution. With ExpressLane, commuters can now experience seamless, automated entry and exit without the worry of losing tickets or delays at the gate. It has already transformed parking at the station, which serves about 4,000 commuters daily. Previously, ticketed parking led to long queues and frustrations with lost or unreadable tickets. Now, with ExpressLane and Nexus Parking System’s NexPass app (a white-labeled solution by Get My Parking), parkers can have their payments, parking sessions, passes, and receipts, all in one place. ExpressLane’s license plate recognition system, powered by cutting-edge GMP AI, allows vehicles to glide in and out effortlessly. Users benefit from flexible payment options, including credit cards, Apple Pay, and Google Wallet. John Zara, Director of Operations at Nexus Parking Systems, praised ExpressLane’s impact: “ExpressLane has been great! It’s taken a lot off my employees, who used to deal with recurring ticket issues. Now, parkers come and go without any problems. The regulars love it, especially NexPass users, who can track charges on their phones without worrying about lost tickets.” ExpressLane’s flexibility meets the needs of both frequent and occasional parkers, with options to use the NexPass app for streamlined payments or a simple tap-and-go with a credit card for easy access and exits. “Our monthly parkers love the convenience—no more calling us to update credit card details, everything is right there in the app,” added Zara. Chirag Jain, CEO of Get My Parking, shared his thoughts on the successful deployment: “We’re thrilled with how smoothly the rollout went at Hamilton Train Station. ExpressLane has proven that AI-PARCS can significantly improve both the operational efficiency for parking staff and the overall commuter experience. Our team worked closely with Nexus Parking Systems to ensure this was a seamless transition, and we’re excited to see the benefits it brings to Hamilton’s parkers.” With ExpressLane, Hamilton Train Station is setting a new standard for modern, ticketless parking. Learn more about ExpressLane to know the benefits of AI-powered parking. Discover ExpressLane Today! Ready for an upgrade? Schedule a demo to discuss how you can bring AI magic to your parking locations and boost convenience, returns, and parker satisfaction! About Get My Parking Get My Parking is an award-winning global technology firm serving the parking and mobility industry. GMP’s technology can be found in various sectors and verticals, including office buildings, shopping centers, healthcare, hospitality, mixed-use and multi-family projects, airports, convention centers, large venues, universities, municipalities, and more. With a team of 150 professionals across five continents, GMP offers solutions for shared mobility hubs, EV charging, connected cars, LPR, and AI, through open APIs. GMP’s open-source ecosystem modernizes and monetizes diverse operations, providing a future-proof technology roadmap while empowering actionable data insights. Processing millions of client and consumer transactions annually, Get My Parking’s solutions are operational at more than 3,500 locations worldwide. For more information, visit: Get My Parking. The BirdWatch parking system not only connects to payment terminals, now it can also be integrated with electrical chargers, creating a fluid experience for electric vehicle users and improved management for parking facility operators. With this new functionality, users can know how long the vehicle has been charging in real time, and how long it has been parked without charging (lead time), providing operators with a comprehensive, detailed view. The BirdWatch EVC functionality makes it possible to know what is happening in each charging space, in detail, both in terms of parking as well as the use of the charger. This facilitates efficient management and maximizes profitability, especially in facilities where major investments have been in fast-chargers. This ensures that these resources are used in an optimal, profitable manner. Challenges in ticketless parking facilities and our innovative solution: In parking facilities that use ticket-based systems, the process is clear. When the ticket is presented to the payment terminal, the system accurately indicates the time that the vehicle has been charging, enabling optimal management of the electric-charging parking spaces. What about ticketless parking facilities? Management of ticketless parking facilities brought out a common challenge. How can the machine know how many hours the vehicle has been charging, or if, on the other hand, it has been parked but not charging? The SC Indoor parking sensor can detect the vehicle and read its license plate. Then, the electric charger complies data on the charge. This information is transmitted through the API to the payment terminal. The inter-relation of data enables the creation of an accurate real-time record of the time that the car has been parked and charging, optimizing management and control of electric vehicle parking, and ensuring that charging spaces are used as efficiently as possible. Another challenge faced by ticketless parking facility operators is the risk of users entering license numbers of other vehicles in the parking facility to gain access to charging. Although many chargers have their own app to manage charging, this solution depends on mobile network coverage, which is not always available in underground parking areas. Ensuring coverage throughout an entire parking facility is expensive. But with our system it isn't necessary. Integrating the guidance sensors and automatic license plate recognition, this problem is averted, because the vehicle that is using the charging station is reliably authenticated. This guarantees comprehensive monitoring capability.  Incident detection: Uncharged, incorrectly parked vehicle: This functionality can also detect anomalies, like vehicles parked in a charging space that are not using the charger. This detection capacity not only helps maximize the efficient use of charging stations. It also diminishes the frustration of drivers looking for a free space, ensuring that they are always available for users who need them to charge their vehicles. Companies also face another challenge: employees with electric company cars. How can companies be sure the employee is charging their company car and not their own vehicle? With the guidance system, the SC Indoor sensor recognizes the license plate and prevents this fraud, ensuring that only authorized vehicles can use company charging stations. This functionality also has a direct impact on the performance and return on investment made by parking facility operators. By optimizing the use of charging spaces and reducing idle time of electric chargers, operators can significantly improve vehicle rotation and with it, the revenue generated. The system also facilitates more efficient resource management.  A comprehensive solution for parking facilities of the future: Our goal is to equip parking operators with smart tools that not only improve the user experience, but also contribute to sustainability and efficiency of their daily operations. With the integration of electric chargers into the BirdWatch system, Quercus Technologies is offering a comprehensive solution that addresses the needs of parking facility users and operators. From charging management and time monitoring to incident detection and resource optimization, we are building the infrastructure that will help parking facilities adapt to the demands of a new era of electric mobility. Contact: marketing@quercus-technologies.com The on-street parking system currently consists of single-space meters, which will remain in place. However, with the expansion of digital payment options, drivers can now choose between the existing meters and the new Flowbird Mobile App or Pay-by-Text system for added convenience. The Flowbird Mobile App allows users to pay for parking from their mobile devices, receive alerts when time is about to expire, and extend their parking sessions remotely without visiting a meter. The app features an intuitive, map-based interface and integrates with navigation systems like Waze to guide users to available parking spots. It can be downloaded from both the App Store and Google Play. For those who prefer a more streamlined option, Pay-by-Text provides a quick, web-based solution. After parking, users simply text the number posted near their parking space, receive a secure link, and input their payment information. No account creation or app download is necessary—just a few taps, and the parking session begins. “The success of the ParkBH garage program has shown how much digital payment options can improve the parking experience,” said Benoit Reliquet, President and CEO of Flowbird America. “We are excited to bring these cutting-edge and convenient solutions to the city’s on-street parking spaces and continue providing top-tier service to the community.” The roll-out of the on-street parking expansion has begun and will continue throughout the city in phases. Flowbird Parking Ambassadors will be on-site the 2nd week of November to assist customers with their first mobile payments or to answer any questions. Beverly Hills joins other destinations across California and the U.S. utilizing Flowbird’s mobile payment solutions, helping the City manage parking turnover, enhance the user experience, and streamline parking enforcement. For more information, visit www.flowbirdapp.com. About Flowbird FLOWBIRD operates in 4,350 towns and cities across 80 countries. The company is constantly innovating and breaking new ground to help provide solutions. Its mission is to facilitate the individual journey and maximize a city’s unique mobility potential, while considering all city stakeholders and end-user experiences. Through its devices, elite service platform and teams, Flowbird enables a new era for maximizing urban harmony and value throughout the city’s core. “Drive Hospitality has earned a strong reputation for delivering customized parking solutions that elevate operations,” said David Schmid, CEO of Propark. “Together, Propark and Drive Hospitality are committed to advancing service standards, building authentic partnerships, and innovating for the future. We are excited to join forces to continue providing outstanding results for our clients and customers.” Since its founding, Drive Hospitality has been dedicated to creating customized solutions that reflect the unique needs of each property it serves. The company offers a comprehensive suite of services, including valet parking, concierge and bell services, parking management, and technology integration, all designed to enhance the guest experience. Drive Hospitality's emphasis on personalized service has positioned it as a trusted partner across diverse industries, from hospitality and commercial to residential and events. “Partnering with Propark offers an incredible opportunity for Drive Hospitality to continue pushing the boundaries of operational excellence for our clients,” said Carlos Alcalá, founder and CEO of Drive Hospitality. “Our focus has always been on tailored solutions and exceeding expectations, and with Propark’s support and shared values, we are confident that we will grow while enhancing the services we provide to our clients.” “This partnership with Propark enhances our ability to deliver the exceptional care that defines Drive Hospitality while leveraging Propark’s extensive network and expertise,” said Bechara Imad, Executive Managing Director and Partner of Drive Hospitality. “By combining our innovative approach to branding and hospitality service with Propark’s industry leadership, together, we’re creating a culture of quality and innovation that brings unparalleled value to the properties we serve, setting a powerful foundation for future growth.” This acquisition is the latest in Propark Mobility’s ongoing expansion in recent years, which includes the acquisition of several regional parking and mobility providers across the United States, including Monument Parking and Atlantic Parking in Washington, D.C.; Sovereign Services in Houston; Pilgrim Parking in Boston; Imperial Parking Industries, Inc., in Los Angeles; California Parking in San Francisco; and Southern Valet & Transportation in South Carolina. To learn more about Propark’s acquisition process, visit www.propark.com/acquisitions. About Propark Mobility Propark Mobility is a national, innovation-driven parking management company that provides full-service parking and mobility services for over 1,000 hospitality, healthcare, commercial, and off-airport locations in over 140 cities across the United States. For more information, please visit www.propark.com. This free, comprehensive resource is designed to equip parking operators with the strategies, tools, and best practices needed to streamline event parking operations, boost revenue, and enhance the overall parking experience. The Event Parking Playbook is packed with actionable insights, step-by-step guides, and expert advice on everything from pre-event planning to post-event follow-ups. Whether you're managing parking for a concert, sports event, or festival, this playbook provides operators with the knowledge to optimize traffic flow, implement digitized access and payments, and deliver exceptional customer service. “We understand how critical parking is to the overall event experience,” said Chirag Jain, CEO at Get My Parking. “Our Event Parking Playbook was developed to help parking operators deliver seamless, stress-free experiences for attendees while maximizing revenue and operational efficiency.” Key highlights of the playbook include: Expert Planning Guides: Step-by-step instructions for managing parking logistics before, during, and after the event. Industry Insights: Deep-dive interviews with experts, from industry veterans like Parkwell to the mastermind behind our home-grown event parking platform. Digitization Strategies: Tips on implementing smart parking solutions, including digital passes and app-based payments. Revenue Optimization: Proven techniques to maximize revenue through dynamic pricing, enhanced customer communication, and streamlined operations. Customer Experience: Best practices for improving the parking experience for attendees, ensuring a smooth entry and exit. The Event Parking Playbook caters to parking operators of all sizes, from those new to the industry to seasoned professionals. Download the Event Parking Playbook today. About Get My Parking Founded in 2015, Get My Parking is an award-winning startup that has grown to a team of 100+ members across five continents. GMP provides essential technology to parking operators – ticketless AI-PARCS, white-label parking apps, an IoT gate kit to retrofit old parking gates for modern capabilities, and an interoperable cloud platform that enables centralized and digital operations across a network of parking facilities. GMP spearheads new trends like AI-powered license plate matching, EV charging,  and shared mobility hubs on parking-related real estate with Plug-N-Play API integrations. GMP’s solutions have been deployed across 3,500 locations worldwide, enabling millions of parkers every month. Would you like to be a part of our next playbook? Share your insights with the industry! Reach out to us at teammarketing@getmyparking.com to be a part of our next parking playbook.

New BirdWatch Functionality: Comprehensive Integration for Electric Vehicles
Digital Parking Tech Electric Vehicles IPMI & Member News Technology Vendors/Products

New BirdWatch Functionality: Comprehensive Integration for Electric Vehicles

Quercus Technologies keeps innovating to offer solutions that adapt to the changing needs of parking facility operators. With the new functionality of our BirdWatch parking software, we are taking another step in the integration of electric vehicles into our parking facility monitoring and management systems. The BirdWatch parking system not only connects to payment terminals, now it can also be integrated with electrical chargers, creating a fluid experience for electric vehicle users and improved management for parking facility operators. With this new functionality, users can know how long the vehicle has been charging in real time, and how long it has been parked without charging (lead time), providing operators with a comprehensive, detailed view. The BirdWatch EVC functionality makes it possible to know what is happening in each charging space, in detail, both in terms of parking as well as the use of the charger. This facilitates efficient management and maximizes profitability, especially in facilities where major investments have been in fast-chargers. This ensures that these resources are used in an optimal, profitable manner. Challenges in ticketless parking facilities and our innovative solution: In parking facilities that use ticket-based systems, the process is clear. When the ticket is presented to the payment terminal, the system accurately indicates the time that the vehicle has been charging, enabling optimal management of the electric-charging parking spaces. What about ticketless parking facilities? Management of ticketless parking facilities brought out a common challenge. How can the machine know how many hours the vehicle has been charging, or if, on the other hand, it has been parked but not charging? The SC Indoor parking sensor can detect the vehicle and read its license plate. Then, the electric charger complies data on the charge. This information is transmitted through the API to the payment terminal. The inter-relation of data enables the creation of an accurate real-time record of the time that the car has been parked and charging, optimizing management and control of electric vehicle parking, and ensuring that charging spaces are used as efficiently as possible. Another challenge faced by ticketless parking facility operators is the risk of users entering license numbers of other vehicles in the parking facility to gain access to charging. Although many chargers have their own app to manage charging, this solution depends on mobile network coverage, which is not always available in underground parking areas. Ensuring coverage throughout an entire parking facility is expensive. But with our system it isn't necessary. Integrating the guidance sensors and automatic license plate recognition, this problem is averted, because the vehicle that is using the charging station is reliably authenticated. This guarantees comprehensive monitoring capability.  Incident detection: Uncharged, incorrectly parked vehicle: This functionality can also detect anomalies, like vehicles parked in a charging space that are not using the charger. This detection capacity not only helps maximize the efficient use of charging stations. It also diminishes the frustration of drivers looking for a free space, ensuring that they are always available for users who need them to charge their vehicles. Companies also face another challenge: employees with electric company cars. How can companies be sure the employee is charging their company car and not their own vehicle? With the guidance system, the SC Indoor sensor recognizes the license plate and prevents this fraud, ensuring that only authorized vehicles can use company charging stations. This functionality also has a direct impact on the performance and return on investment made by parking facility operators. By optimizing the use of charging spaces and reducing idle time of electric chargers, operators can significantly improve vehicle rotation and with it, the revenue generated. The system also facilitates more efficient resource management.  A comprehensive solution for parking facilities of the future: Our goal is to equip parking operators with smart tools that not only improve the user experience, but also contribute to sustainability and efficiency of their daily operations. With the integration of electric chargers into the BirdWatch system, Quercus Technologies is offering a comprehensive solution that addresses the needs of parking facility users and operators. From charging management and time monitoring to incident detection and resource optimization, we are building the infrastructure that will help parking facilities adapt to the demands of a new era of electric mobility. Contact: marketing@quercus-technologies.com The on-street parking system currently consists of single-space meters, which will remain in place. However, with the expansion of digital payment options, drivers can now choose between the existing meters and the new Flowbird Mobile App or Pay-by-Text system for added convenience. The Flowbird Mobile App allows users to pay for parking from their mobile devices, receive alerts when time is about to expire, and extend their parking sessions remotely without visiting a meter. The app features an intuitive, map-based interface and integrates with navigation systems like Waze to guide users to available parking spots. It can be downloaded from both the App Store and Google Play. For those who prefer a more streamlined option, Pay-by-Text provides a quick, web-based solution. After parking, users simply text the number posted near their parking space, receive a secure link, and input their payment information. No account creation or app download is necessary—just a few taps, and the parking session begins. “The success of the ParkBH garage program has shown how much digital payment options can improve the parking experience,” said Benoit Reliquet, President and CEO of Flowbird America. “We are excited to bring these cutting-edge and convenient solutions to the city’s on-street parking spaces and continue providing top-tier service to the community.” The roll-out of the on-street parking expansion has begun and will continue throughout the city in phases. Flowbird Parking Ambassadors will be on-site the 2nd week of November to assist customers with their first mobile payments or to answer any questions. Beverly Hills joins other destinations across California and the U.S. utilizing Flowbird’s mobile payment solutions, helping the City manage parking turnover, enhance the user experience, and streamline parking enforcement. For more information, visit www.flowbirdapp.com. About Flowbird FLOWBIRD operates in 4,350 towns and cities across 80 countries. The company is constantly innovating and breaking new ground to help provide solutions. Its mission is to facilitate the individual journey and maximize a city’s unique mobility potential, while considering all city stakeholders and end-user experiences. Through its devices, elite service platform and teams, Flowbird enables a new era for maximizing urban harmony and value throughout the city’s core. “Drive Hospitality has earned a strong reputation for delivering customized parking solutions that elevate operations,” said David Schmid, CEO of Propark. “Together, Propark and Drive Hospitality are committed to advancing service standards, building authentic partnerships, and innovating for the future. We are excited to join forces to continue providing outstanding results for our clients and customers.” Since its founding, Drive Hospitality has been dedicated to creating customized solutions that reflect the unique needs of each property it serves. The company offers a comprehensive suite of services, including valet parking, concierge and bell services, parking management, and technology integration, all designed to enhance the guest experience. Drive Hospitality's emphasis on personalized service has positioned it as a trusted partner across diverse industries, from hospitality and commercial to residential and events. “Partnering with Propark offers an incredible opportunity for Drive Hospitality to continue pushing the boundaries of operational excellence for our clients,” said Carlos Alcalá, founder and CEO of Drive Hospitality. “Our focus has always been on tailored solutions and exceeding expectations, and with Propark’s support and shared values, we are confident that we will grow while enhancing the services we provide to our clients.” “This partnership with Propark enhances our ability to deliver the exceptional care that defines Drive Hospitality while leveraging Propark’s extensive network and expertise,” said Bechara Imad, Executive Managing Director and Partner of Drive Hospitality. “By combining our innovative approach to branding and hospitality service with Propark’s industry leadership, together, we’re creating a culture of quality and innovation that brings unparalleled value to the properties we serve, setting a powerful foundation for future growth.” This acquisition is the latest in Propark Mobility’s ongoing expansion in recent years, which includes the acquisition of several regional parking and mobility providers across the United States, including Monument Parking and Atlantic Parking in Washington, D.C.; Sovereign Services in Houston; Pilgrim Parking in Boston; Imperial Parking Industries, Inc., in Los Angeles; California Parking in San Francisco; and Southern Valet & Transportation in South Carolina. To learn more about Propark’s acquisition process, visit www.propark.com/acquisitions. About Propark Mobility Propark Mobility is a national, innovation-driven parking management company that provides full-service parking and mobility services for over 1,000 hospitality, healthcare, commercial, and off-airport locations in over 140 cities across the United States. For more information, please visit www.propark.com. This free, comprehensive resource is designed to equip parking operators with the strategies, tools, and best practices needed to streamline event parking operations, boost revenue, and enhance the overall parking experience. The Event Parking Playbook is packed with actionable insights, step-by-step guides, and expert advice on everything from pre-event planning to post-event follow-ups. Whether you're managing parking for a concert, sports event, or festival, this playbook provides operators with the knowledge to optimize traffic flow, implement digitized access and payments, and deliver exceptional customer service. “We understand how critical parking is to the overall event experience,” said Chirag Jain, CEO at Get My Parking. “Our Event Parking Playbook was developed to help parking operators deliver seamless, stress-free experiences for attendees while maximizing revenue and operational efficiency.” Key highlights of the playbook include: Expert Planning Guides: Step-by-step instructions for managing parking logistics before, during, and after the event. Industry Insights: Deep-dive interviews with experts, from industry veterans like Parkwell to the mastermind behind our home-grown event parking platform. Digitization Strategies: Tips on implementing smart parking solutions, including digital passes and app-based payments. Revenue Optimization: Proven techniques to maximize revenue through dynamic pricing, enhanced customer communication, and streamlined operations. Customer Experience: Best practices for improving the parking experience for attendees, ensuring a smooth entry and exit. The Event Parking Playbook caters to parking operators of all sizes, from those new to the industry to seasoned professionals. Download the Event Parking Playbook today. About Get My Parking Founded in 2015, Get My Parking is an award-winning startup that has grown to a team of 100+ members across five continents. GMP provides essential technology to parking operators – ticketless AI-PARCS, white-label parking apps, an IoT gate kit to retrofit old parking gates for modern capabilities, and an interoperable cloud platform that enables centralized and digital operations across a network of parking facilities. GMP spearheads new trends like AI-powered license plate matching, EV charging,  and shared mobility hubs on parking-related real estate with Plug-N-Play API integrations. GMP’s solutions have been deployed across 3,500 locations worldwide, enabling millions of parkers every month. Would you like to be a part of our next playbook? Share your insights with the industry! Reach out to us at teammarketing@getmyparking.com to be a part of our next parking playbook.

Flowbird Garage Success Leads to On-Street Parking Expansion in Beverly Hills
Digital Parking Tech IPMI & Member News Technology Vendors/Products

Flowbird Garage Success Leads to On-Street Parking Expansion in Beverly Hills

Beverly Hills, CA  – Following the successful implementation of modernized digital parking solutions in its downtown parking garages, the City of Beverly Hills, through its parking services division, ParkBH, is expanding the program to include on-street parking. In partnership with Flowbird Group, the leading provider of frictionless urban mobility solutions, ParkBH is now exclusively offering the Flowbird mobile payment app and Pay-by-Text across all on-street parking spaces, marking a significant milestone in its efforts to enhance the parking experience for residents and visitors. Flowbird is the City’s first and only mobile payment solution. The on-street parking system currently consists of single-space meters, which will remain in place. However, with the expansion of digital payment options, drivers can now choose between the existing meters and the new Flowbird Mobile App or Pay-by-Text system for added convenience. The Flowbird Mobile App allows users to pay for parking from their mobile devices, receive alerts when time is about to expire, and extend their parking sessions remotely without visiting a meter. The app features an intuitive, map-based interface and integrates with navigation systems like Waze to guide users to available parking spots. It can be downloaded from both the App Store and Google Play. For those who prefer a more streamlined option, Pay-by-Text provides a quick, web-based solution. After parking, users simply text the number posted near their parking space, receive a secure link, and input their payment information. No account creation or app download is necessary—just a few taps, and the parking session begins. “The success of the ParkBH garage program has shown how much digital payment options can improve the parking experience,” said Benoit Reliquet, President and CEO of Flowbird America. “We are excited to bring these cutting-edge and convenient solutions to the city’s on-street parking spaces and continue providing top-tier service to the community.” The roll-out of the on-street parking expansion has begun and will continue throughout the city in phases. Flowbird Parking Ambassadors will be on-site the 2nd week of November to assist customers with their first mobile payments or to answer any questions. Beverly Hills joins other destinations across California and the U.S. utilizing Flowbird’s mobile payment solutions, helping the City manage parking turnover, enhance the user experience, and streamline parking enforcement. For more information, visit www.flowbirdapp.com. About Flowbird FLOWBIRD operates in 4,350 towns and cities across 80 countries. The company is constantly innovating and breaking new ground to help provide solutions. Its mission is to facilitate the individual journey and maximize a city’s unique mobility potential, while considering all city stakeholders and end-user experiences. Through its devices, elite service platform and teams, Flowbird enables a new era for maximizing urban harmony and value throughout the city’s core. “Drive Hospitality has earned a strong reputation for delivering customized parking solutions that elevate operations,” said David Schmid, CEO of Propark. “Together, Propark and Drive Hospitality are committed to advancing service standards, building authentic partnerships, and innovating for the future. We are excited to join forces to continue providing outstanding results for our clients and customers.” Since its founding, Drive Hospitality has been dedicated to creating customized solutions that reflect the unique needs of each property it serves. The company offers a comprehensive suite of services, including valet parking, concierge and bell services, parking management, and technology integration, all designed to enhance the guest experience. Drive Hospitality's emphasis on personalized service has positioned it as a trusted partner across diverse industries, from hospitality and commercial to residential and events. “Partnering with Propark offers an incredible opportunity for Drive Hospitality to continue pushing the boundaries of operational excellence for our clients,” said Carlos Alcalá, founder and CEO of Drive Hospitality. “Our focus has always been on tailored solutions and exceeding expectations, and with Propark’s support and shared values, we are confident that we will grow while enhancing the services we provide to our clients.” “This partnership with Propark enhances our ability to deliver the exceptional care that defines Drive Hospitality while leveraging Propark’s extensive network and expertise,” said Bechara Imad, Executive Managing Director and Partner of Drive Hospitality. “By combining our innovative approach to branding and hospitality service with Propark’s industry leadership, together, we’re creating a culture of quality and innovation that brings unparalleled value to the properties we serve, setting a powerful foundation for future growth.” This acquisition is the latest in Propark Mobility’s ongoing expansion in recent years, which includes the acquisition of several regional parking and mobility providers across the United States, including Monument Parking and Atlantic Parking in Washington, D.C.; Sovereign Services in Houston; Pilgrim Parking in Boston; Imperial Parking Industries, Inc., in Los Angeles; California Parking in San Francisco; and Southern Valet & Transportation in South Carolina. To learn more about Propark’s acquisition process, visit www.propark.com/acquisitions. About Propark Mobility Propark Mobility is a national, innovation-driven parking management company that provides full-service parking and mobility services for over 1,000 hospitality, healthcare, commercial, and off-airport locations in over 140 cities across the United States. For more information, please visit www.propark.com. This free, comprehensive resource is designed to equip parking operators with the strategies, tools, and best practices needed to streamline event parking operations, boost revenue, and enhance the overall parking experience. The Event Parking Playbook is packed with actionable insights, step-by-step guides, and expert advice on everything from pre-event planning to post-event follow-ups. Whether you're managing parking for a concert, sports event, or festival, this playbook provides operators with the knowledge to optimize traffic flow, implement digitized access and payments, and deliver exceptional customer service. “We understand how critical parking is to the overall event experience,” said Chirag Jain, CEO at Get My Parking. “Our Event Parking Playbook was developed to help parking operators deliver seamless, stress-free experiences for attendees while maximizing revenue and operational efficiency.” Key highlights of the playbook include: Expert Planning Guides: Step-by-step instructions for managing parking logistics before, during, and after the event. Industry Insights: Deep-dive interviews with experts, from industry veterans like Parkwell to the mastermind behind our home-grown event parking platform. Digitization Strategies: Tips on implementing smart parking solutions, including digital passes and app-based payments. Revenue Optimization: Proven techniques to maximize revenue through dynamic pricing, enhanced customer communication, and streamlined operations. Customer Experience: Best practices for improving the parking experience for attendees, ensuring a smooth entry and exit. The Event Parking Playbook caters to parking operators of all sizes, from those new to the industry to seasoned professionals. Download the Event Parking Playbook today. About Get My Parking Founded in 2015, Get My Parking is an award-winning startup that has grown to a team of 100+ members across five continents. GMP provides essential technology to parking operators – ticketless AI-PARCS, white-label parking apps, an IoT gate kit to retrofit old parking gates for modern capabilities, and an interoperable cloud platform that enables centralized and digital operations across a network of parking facilities. GMP spearheads new trends like AI-powered license plate matching, EV charging,  and shared mobility hubs on parking-related real estate with Plug-N-Play API integrations. GMP’s solutions have been deployed across 3,500 locations worldwide, enabling millions of parkers every month. Would you like to be a part of our next playbook? Share your insights with the industry! Reach out to us at teammarketing@getmyparking.com to be a part of our next parking playbook.

Rendering of parking spaces with colorful cars, one pulling into a space
Events Parking Facilities Parking Lots Technology

A Decade of Parking Technology: Predictions, Progress, and Future Needs

This session will take a retrospective look at the evolution of parking technology by revisiting our past Technology Committee presentations, exploring how various parking technologies were developed, identifying the catalysts that facilitated their adoption, and the barriers that hindered others.

Stock photo of parking garage camera
IPMI Blog Municipal/Cities Smart Cities Technology

Cameras

Hello Fellow IPMI Friends- Here is a little background of Charleston County Parking Operations, our primary function is to provide support for the County Office Building and the County Courthouse located in downtown Charleston.  As many of you know, the City of Charleston is known for its history, proximity to beaches and many tourist attractions.  When you factor all of this in, parking is at a premium in downtown Charleston. I have been employed with Charleston County for over 16 years and in my time our camera surveillance system has improved significantly.  The camera system plays a vital role in our daily operation at Charleston County.  Our staff utilize the cameras to proactively assist customers, verify customers disabled placards, equipment malfunctions, incidents etc.   An excellent example of our staff utilizing the cameras, a customer had a seizure in the elevator and one of our employees saw this on camera and immediately went to check on them and called 9-1-1.  This is just one instance of our staff assisting customers. One of our biggest benefits of the cameras is recouping damages throughout garages.  Examples are broken gates, hit and runs, breaking and entering, and other criminal activity.  At the garages we have a very complex situation, Charleston County owns and operates garages within the City of Charleston.  This does create some confusion at times on what agency should respond to certain calls. It is extremely important for us to maintain a positive and proactive relationship with the local law enforcement jurisdiction.  The value of these relationships is tremendous not only for us, but for our customers! Paul Whetzel, CAPP is the Parking Operations Manager for the County of Charleston, SC. Paul can be reached at PWhetzel@charlestoncounty.org. I often share with parking employees we have to continue to change to meet the expectations of the future.  Embracing change is hard for so many employees, but it is one thing that motivates me to seek out new parking innovations and sparks my creative side on how to improve the customer parking experience.   How can I lead better? Do I need to change or does my operation need to do things differently to meet customer expectations? I have been in two different arenas from a university parking environment to now the municipal side. While change may bring some angst or anxiety you get used to a certain response or non-response from administrators. Not only is the City of Bloomington getting a new mayor this year, it is also an electoral year.  However, I believe a certain amount of change makes us better professionals, better service agents to our community at large and provides a different look on how we should be doing things differently if it is broken!   I know clear directives and strong leadership ensures that we are on the same path to making our City better each year. My hope not only for my staff but for all the parking professionals going through “the changing of the guard”, that you keep moving forward with your mission, listen, seek to understand first and give the new administration the opportunity to prove themselves.   Always provide honest feedback to your department head about how the staff is transitioning.  Ask questions for clarification if you don’t understand, don’t assume you have all the facts.    Be open to see both sides.    I am probably going to have to read this advice in the coming months as I go through the first administrative change in my professional career in the city. Are you going through changing of the guard, administration and or leadership?   How will approach your next administrative change?   From John F. Kennedy’s perspective will you choose, growth or safety? Michelle L. Wahl, CAPP, is the Parking Services Director for the City of Bloomington, IN. Michelle can be reached at michelle.wahl@bloomington.in.gov. Our two on-campus parking structures have about 200 cameras covering almost every inch of space. Our department has a significant role in installing well over 50 other cameras around campus to oversee parking areas and major points of traffic and pedestrian flow. High volume bus stops and pay-station locations are top priorities, and our dispatcher routinely monitors and checks them for things amiss. Perhaps unusually, we are separated from the University Police Department which has shared access to the cameras providing a valuable safety resource. One person with a virtual presence across half the campus at same time, managing equipment and various situations. We are not cruel, though. One of the TVs in dispatch has the Weather Channel on all the time and sometimes we even let them have visitors! Harold Robinson, CAPP, is the Assistant Director of Parking and Transportation Systems for The University of Mississippi. Harold can be reached at hdrobins@olemiss.edu. Growing demand for EV charging: Global EV sales surge: in 2023, global EV sales hit a record 10 million, up 55% from 2022. EVs are expected to account for 18% of total car sales by 2024. EV adoption rates: the number of EVs on U.S. roads is projected to reach 26.4 million by 2030, compared to 2.6 million in 2021. Consumer demand for charging: 81% of EV drivers expect access to charging at places where they park for extended periods (such as parking lots, multifamily developments, and workplaces). EV charging as a competitive advantage: Attracting tenants and visitors: 40% of drivers have said they’re more likely to choose a parking facility with EV chargers. Increase in property value: properties with EV charging stations have seen rent premiums increase by 3-5%, and property values can increase by 7% in markets where EV adoption is strong. Parking facilities with charging stations: facilities with EV charging tend to experience higher occupancy rates, especially in urban areas where EV drivers actively seek charging options. Courtney Henry-Irwin is the Director of Partner Development for EVPassport. She can be reached at cirwin@evpassport.com.

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