Parking Lots

Creating a stellar parking experience for any large event requires significant planning and a clear vision. In today’s customer-focused climate, doing what was done before is not enough!

This session will take a retrospective look at the evolution of parking technology by revisiting our past Technology Committee presentations, exploring how various parking technologies were developed, identifying the catalysts that facilitated their adoption, and the barriers that hindered others.

This session will examine tactics that can be implemented in parking, mobility, and transportation management to address the effects of the homeless crisis on parking operations.

Join the Princeton University team as they showcase how data can drive smarter decisions, ease parking stress, reduce congestion, and ultimately improve the campus experience.

Hartford, CT - Propark Mobility announced today that the company has acquired Drive Hospitality, a premier parking management company based in Los Angeles. “Drive Hospitality has earned a strong reputation for delivering customized parking solutions that elevate operations,” said David Schmid, CEO of Propark. “Together, Propark and Drive Hospitality are committed to advancing service standards, building authentic partnerships, and innovating for the future. We are excited to join forces to continue providing outstanding results for our clients and customers.” Since its founding, Drive Hospitality has been dedicated to creating customized solutions that reflect the unique needs of each property it serves. The company offers a comprehensive suite of services, including valet parking, concierge and bell services, parking management, and technology integration, all designed to enhance the guest experience. Drive Hospitality's emphasis on personalized service has positioned it as a trusted partner across diverse industries, from hospitality and commercial to residential and events. “Partnering with Propark offers an incredible opportunity for Drive Hospitality to continue pushing the boundaries of operational excellence for our clients,” said Carlos Alcalá, founder and CEO of Drive Hospitality. “Our focus has always been on tailored solutions and exceeding expectations, and with Propark’s support and shared values, we are confident that we will grow while enhancing the services we provide to our clients.” “This partnership with Propark enhances our ability to deliver the exceptional care that defines Drive Hospitality while leveraging Propark’s extensive network and expertise,” said Bechara Imad, Executive Managing Director and Partner of Drive Hospitality. “By combining our innovative approach to branding and hospitality service with Propark’s industry leadership, together, we’re creating a culture of quality and innovation that brings unparalleled value to the properties we serve, setting a powerful foundation for future growth.” This acquisition is the latest in Propark Mobility’s ongoing expansion in recent years, which includes the acquisition of several regional parking and mobility providers across the United States, including Monument Parking and Atlantic Parking in Washington, D.C.; Sovereign Services in Houston; Pilgrim Parking in Boston; Imperial Parking Industries, Inc., in Los Angeles; California Parking in San Francisco; and Southern Valet & Transportation in South Carolina. To learn more about Propark’s acquisition process, visit www.propark.com/acquisitions. About Propark Mobility Propark Mobility is a national, innovation-driven parking management company that provides full-service parking and mobility services for over 1,000 hospitality, healthcare, commercial, and off-airport locations in over 140 cities across the United States. For more information, please visit www.propark.com. This free, comprehensive resource is designed to equip parking operators with the strategies, tools, and best practices needed to streamline event parking operations, boost revenue, and enhance the overall parking experience. The Event Parking Playbook is packed with actionable insights, step-by-step guides, and expert advice on everything from pre-event planning to post-event follow-ups. Whether you're managing parking for a concert, sports event, or festival, this playbook provides operators with the knowledge to optimize traffic flow, implement digitized access and payments, and deliver exceptional customer service. “We understand how critical parking is to the overall event experience,” said Chirag Jain, CEO at Get My Parking. “Our Event Parking Playbook was developed to help parking operators deliver seamless, stress-free experiences for attendees while maximizing revenue and operational efficiency.” Key highlights of the playbook include: Expert Planning Guides: Step-by-step instructions for managing parking logistics before, during, and after the event. Industry Insights: Deep-dive interviews with experts, from industry veterans like Parkwell to the mastermind behind our home-grown event parking platform. Digitization Strategies: Tips on implementing smart parking solutions, including digital passes and app-based payments. Revenue Optimization: Proven techniques to maximize revenue through dynamic pricing, enhanced customer communication, and streamlined operations. Customer Experience: Best practices for improving the parking experience for attendees, ensuring a smooth entry and exit. The Event Parking Playbook caters to parking operators of all sizes, from those new to the industry to seasoned professionals. Download the Event Parking Playbook today. About Get My Parking Founded in 2015, Get My Parking is an award-winning startup that has grown to a team of 100+ members across five continents. GMP provides essential technology to parking operators – ticketless AI-PARCS, white-label parking apps, an IoT gate kit to retrofit old parking gates for modern capabilities, and an interoperable cloud platform that enables centralized and digital operations across a network of parking facilities. GMP spearheads new trends like AI-powered license plate matching, EV charging,  and shared mobility hubs on parking-related real estate with Plug-N-Play API integrations. GMP’s solutions have been deployed across 3,500 locations worldwide, enabling millions of parkers every month. Would you like to be a part of our next playbook? Share your insights with the industry! Reach out to us at teammarketing@getmyparking.com to be a part of our next parking playbook.

New Partnership will Elevate the Guest Experience at Sports and Arts Venues with Gateless Digital Parking Solutions New Orleans, LA - Premium Parking, the leader in full-stack digital parking solutions, today announced a partnership with ASM Global, the world’s premier venue management and services company, to provide free-flow parking operations and technology for ASM Global-managed venues across North America. This strategic alliance underscores ASM Global’s commitment to enhancing guest experiences while leveraging cutting-edge technology to streamline parking operations. “ASM Global is renowned for utilizing innovative technology to provide an extraordinary fan experience,” said James Huger, CEO, Premium Parking. “We are honored that, after a thorough assessment process, ASM Global has selected Premium Parking as their free-flow parking operations and technology partner. This partnership assures that the wonderful experience enjoyed by fans at the iconic venues managed by ASM Global will extend to the parking facilities that serve those venues.” With its headquarters in Los Angeles, ASM Global manages a portfolio of more than 400 of the world’s most prestigious arenas, stadiums, convention centers, and performing arts venues across five continents. The company selected Premium Parking as its free-flow parking operations and technology partner because Premium Parking offers a unique free-flow parking model that helps patrons get out of their cars and into their seats faster to maximize their experience. “As we continue to innovate across our diverse venue portfolio in driving frictionless experiences from street to seat to benefit both our attendees and staff, the ability to collaborate with Premium Parking and leverage their free-flow solution is a key component,” said Doug Thornton, ASM Global executive vice president, arenas, stadiums, and theaters. “Leveraging Premium Parking’s free-flow parking operations has enabled us to substantively improve the overall flow of vehicles into the lots while also lowering our staffing needs, allowing us to generate an elevated revenue stream,” said William Breuer, General Manager, Boeing Center at Tech Port. “In tandem, attendees are getting into the venue faster creating an enhanced guest experience that is key for the venue.” The partnership between Premium Parking and ASM Global marks a major step forward in modernizing parking management at major venues. By using digital-first, gateless technology, the companies will create smoother and more efficient parking processes, resulting in increased customer satisfaction and operational benefits. This partnership reflects the shared vision of Premium Parking and ASM Global to deliver top-tier experiences from the moment guests arrive at the venue, aligning with both companies’ missions to innovate and create value. About Premium Parking  Premium has rethought the entire value-creation chain for properties, from the way parking is designed and managed (without gates), how offices and campuses manage permits, to how residents and visitors integrate with businesses and venues, and how new value is distributed among stakeholders and clients. This paradigm shift uses modern cloud infrastructure, AI camera technology, mobile payments; clear, friendly policies, combined with service excellence, to make cities and places everywhere more discoverable and accessible. Headquartered in New Orleans, Premium Parking operates in over 40 cities across the U.S. and focuses on transforming parking through gateless, mobile-first technologies. The company can be found online at www.premiumparking.com. About ASM Global Award-winning ASM Global is the world’s No. 1 development and full-service venue company focused on client-first approaches for driving significant financial success. The company’s elite network spans five continents featuring a portfolio of more than 400 of the world’s most prestigious arenas, stadiums, convention/exhibition centers, and performing arts venues. ASM Global translates its unique visionary ownership experience into innovative project development, planning and execution, content programming, curated guest-immersive experiences, locally tailored solutions, and optimized revenue streams for our client’s properties and surrounding communities.  Focused on value creation and economic growth, ASM Global realizes venue business potential to elevate the profitability and profile of our clients and partners.  We cultivate strong, inclusive relationships with the communities we work and live in while championing the welfare and development of our employees and small business partners, resulting in a more cohesive, resilient and vibrant community. ASM Global’s expertise extends across existing venue management, new venue development, and transformative renovation projects across the most exciting properties in the industry including: Kai Tak Sports Park (Hong Kong), Caesars Superdome (New Orleans, LA), The Moscone Convention Center (San Francisco, CA), AO Arena (Manchester, UK), Greek Theatre (Los Angeles, CA), Desert Diamond Arena (Glendale, AZ), and Fishers Event Center (Fishers, IN).For more information on ASM Global, visit: www.asmglobal.com Media Contacts: Premium Parking: Bill Smith Smith Phillips Strategic Communications (for Premium Parking) bsmith@smith-phillips.com ASM Global: Jim Yeager Breakwhitelight (For ASM Global) jim@breakwhitelight.com This free, comprehensive resource is designed to equip parking operators with the strategies, tools, and best practices needed to streamline event parking operations, boost revenue, and enhance the overall parking experience. The Event Parking Playbook is packed with actionable insights, step-by-step guides, and expert advice on everything from pre-event planning to post-event follow-ups. Whether you're managing parking for a concert, sports event, or festival, this playbook provides operators with the knowledge to optimize traffic flow, implement digitized access and payments, and deliver exceptional customer service. “We understand how critical parking is to the overall event experience,” said Chirag Jain, CEO at Get My Parking. “Our Event Parking Playbook was developed to help parking operators deliver seamless, stress-free experiences for attendees while maximizing revenue and operational efficiency.” Key highlights of the playbook include: Expert Planning Guides: Step-by-step instructions for managing parking logistics before, during, and after the event. Industry Insights: Deep-dive interviews with experts, from industry veterans like Parkwell to the mastermind behind our home-grown event parking platform. Digitization Strategies: Tips on implementing smart parking solutions, including digital passes and app-based payments. Revenue Optimization: Proven techniques to maximize revenue through dynamic pricing, enhanced customer communication, and streamlined operations. Customer Experience: Best practices for improving the parking experience for attendees, ensuring a smooth entry and exit. The Event Parking Playbook caters to parking operators of all sizes, from those new to the industry to seasoned professionals. Download the Event Parking Playbook today. About Get My Parking Founded in 2015, Get My Parking is an award-winning startup that has grown to a team of 100+ members across five continents. GMP provides essential technology to parking operators – ticketless AI-PARCS, white-label parking apps, an IoT gate kit to retrofit old parking gates for modern capabilities, and an interoperable cloud platform that enables centralized and digital operations across a network of parking facilities. GMP spearheads new trends like AI-powered license plate matching, EV charging,  and shared mobility hubs on parking-related real estate with Plug-N-Play API integrations. GMP’s solutions have been deployed across 3,500 locations worldwide, enabling millions of parkers every month. Would you like to be a part of our next playbook? Share your insights with the industry! Reach out to us at teammarketing@getmyparking.com to be a part of our next parking playbook.

Get My Parking, a global provider of cutting-edge smart parking software and solutions, is excited to announce the launch of its highly anticipated Event Parking Playbook. This free, comprehensive resource is designed to equip parking operators with the strategies, tools, and best practices needed to streamline event parking operations, boost revenue, and enhance the overall parking experience. The Event Parking Playbook is packed with actionable insights, step-by-step guides, and expert advice on everything from pre-event planning to post-event follow-ups. Whether you're managing parking for a concert, sports event, or festival, this playbook provides operators with the knowledge to optimize traffic flow, implement digitized access and payments, and deliver exceptional customer service. “We understand how critical parking is to the overall event experience,” said Chirag Jain, CEO at Get My Parking. “Our Event Parking Playbook was developed to help parking operators deliver seamless, stress-free experiences for attendees while maximizing revenue and operational efficiency.” Key highlights of the playbook include: Expert Planning Guides: Step-by-step instructions for managing parking logistics before, during, and after the event. Industry Insights: Deep-dive interviews with experts, from industry veterans like Parkwell to the mastermind behind our home-grown event parking platform. Digitization Strategies: Tips on implementing smart parking solutions, including digital passes and app-based payments. Revenue Optimization: Proven techniques to maximize revenue through dynamic pricing, enhanced customer communication, and streamlined operations. Customer Experience: Best practices for improving the parking experience for attendees, ensuring a smooth entry and exit. The Event Parking Playbook caters to parking operators of all sizes, from those new to the industry to seasoned professionals. Download the Event Parking Playbook today. About Get My Parking Founded in 2015, Get My Parking is an award-winning startup that has grown to a team of 100+ members across five continents. GMP provides essential technology to parking operators – ticketless AI-PARCS, white-label parking apps, an IoT gate kit to retrofit old parking gates for modern capabilities, and an interoperable cloud platform that enables centralized and digital operations across a network of parking facilities. GMP spearheads new trends like AI-powered license plate matching, EV charging,  and shared mobility hubs on parking-related real estate with Plug-N-Play API integrations. GMP’s solutions have been deployed across 3,500 locations worldwide, enabling millions of parkers every month. Would you like to be a part of our next playbook? Share your insights with the industry! Reach out to us at teammarketing@getmyparking.com to be a part of our next parking playbook.

The service industry is made up of multiple areas that all should have a common goal in common. Providing the best service possible to consumers that will leave them with a memorable experience and will leave them thinking how and when they can return to relive that experience. When we think of hospitality the first thought that comes to mind is hotels, entertainment venues and restaurants. All these also share one major factor that affects almost every single City in the world. Parking. We as parking professionals serve as the first and last experience a consumer has when they visit these types of locations. Providing a hospitable and welcoming experience is key to ensuring a guest experience gets off on the right foot. I was once asked if an individual with a hospitality degree and years of experience in the hotel industry can successfully transition into the parking industry? My answer to that question was an emphatic yes. It’s experiences that tailors an individual to offer a warm welcome with the ability to lead with yes. All the attributes that every parking professional should have in my opinion. Forbes training standards are an excellent resource for our industry leaders to promote with front line staff and operations teams on this topic. Elvis Reyes, CAPP, is the General Manager for The Car Park. Elvis can be reached at ereyes@thecarpark.com. With electric vehicles come batteries - lots and lots of batteries. Research and development have been able to extend the life of these batteries, but ultimately these storage devices will continue to have a limited useful life for the foreseeable future. How many batteries are we talking about? An article in Pocket predicts "12M tons of lithium-ion batteries are expected to retire between now and 2030." What can be done with this tsunami of batteries that are past their initial useful life? The most predictable answer is recycling. However, there is another school of thought proposing that a second life as storage cells may actually be the better answer for society and for the environment. It would be interesting to see some of these batteries resurrected to store solar energy in meters or charging stations at the curb, in lots, or in parking decks. From an initial life in mobility to a second life in parking, it is an innovative idea worth considering. Leslie L. Stone, CAPP is the Director of Customer Success for WeDriveU. Leslie can be reached at leslie.stone@wedriveu.com.

Here is the first question that needs to be answered: Who is your audience?  Are they visitors, commuters, students, downtown business owners and shoppers, or large companies. The more ways you provide for a parker to pay for your services the better customer service experience they will have?  Is the service I want to offer going to lead to confusion for my audience? If you add a feature or application to your current parking services will it be adopted and used frequently by your audience? Make sure that whatever service(s) you choose to adopt it will be received well by the audience you are providing these services for.  This would include pay on foot stations, parking meters, pay by phone application, and garage parking just to name a few. You need to know is your department’s financial goals. Is it to break even or to make money?  Make sure you understand your role, responsibility, and authority level when managing large revenues or changing the way you receive more revenue for your department.  Do your parking research. If you are signing a contract or buying equipment, you will need have involvement from purchasing and legal at the very beginning. There are a lot of items that get left out or over looked in a contract if you are not sure what to look for.   Research, research, research here are few guiding tools Ask as many questions with other parking professionals Demo the product for your others within your organization that will be effected if you add the service Visit a another parking operation that uses the product you are interested in Have the sales representative walk you through the customer’s experience, asked about maintenance, asked about any fees that are expected outside the contract. If you don’t ask the questions the right way (because you are not educated on the services enough) you won’t get the right answers you were seeking to make a good financial decision.  To be a good steward of the tax payer’s dollars, university dollars, airport dollars, you need to do your research!  Be prepared, be honest about what you don’t know and seek to understand all facts to make sure that you are improving the customer’s experience and meeting your financial goals! Michelle L. Wahl, CAPP, is the Parking Services Director for the City of Bloomington, IN. Michelle can be reached at michelle.wahl@bloomington.in.gov.

Urbiotica Launches U-Spot VISIO for Detection in Non-Delimited Parking Lots