Leadership

Lifelong Learning for Leaders

This summer, we took my 9 year old daughter Elizabeth to Bozeman, Montana to go to the Museum of the Rockies and to tour Montana State University.  Why?  Because she’s wanted to be a paleontologist since she was 3 years old and her father and I thought, “Why not introduce her to a real paleontologist and see real fossils?”  I told her some time ago, that whatever she wants in life, she’s going to have to get it for herself.  No one is going to do the work for her.  While watching a documentary on Dinosaurs on the Curiosity app, she asked me a ton of questions I couldn’t answer.  “Well, there is a paleontologist in the documentary, let’s ask him.” I showed her how to look him up (professionally speaking of course) and how to correspond with him, and within a few short weeks she received an invite to tour the Montana State University campus and to meet real grad students in the field and see a real lab. Someone referred to me as her career coach.  I don’t know about that.  But what I do know, is that I want to teach my daughter that she controls her future.  Opportunities were out there for her to take, but she has to find them and put in the work.  That’s true whether it’s career opportunities, advancement, networking, upskilling, or even becoming really good at something. And trust me when I say, the fact I am saying this from a place of power and a certain level of privilege is not lost on me.  But she doesn’t have the same privilege that I have.  She is disabled, classified as such through her Autism or her hearing impairment, and needs assistance to help her navigate the world.  At 9 that looks like therapy for her anxiety and emotional regulation, as well as hearing aids to help her hear and better communicate with the world around her.  Her world consists of medications, modifications, accommodations, and the never ending explanations of things she just doesn’t understand, despite her 10th grade reading level and knack for Algebra. Resilience is what is going to get her through life.  Resilience will mean the difference between going through the motions or living life to its fullest.  Resilience is what is going to lead her to her happiness. And I will be there every step of the way as her biggest cheerleader, and as the shoulder she needs to bury her face in and cry into.  The rest will be up to her. And just to show her life isn’t always about “chasing the dream”, we zigged when we should have zagged and made a pit stop at Yellowstone on a whim.  Because life, as with parking, is also full of unexpected adventures. Adrienne Tucker, PTMP, is the Director of Parking and Transportation for Kansas State University. Adrienne can be reached at adriennetucker@ksu.edu.

Roseville, MN – Amano McGann, Inc., the leading provider of Parking Access and Revenue Control Systems (PARCS) and valet solutions in North America, is pleased to announce the promotion of Greg Brewer to the position of President and Chief Executive Officer. Brewer succeeds Steve DiMarco, who will transition to an advisory role. Brewer has been a driving force within Amano McGann, serving as Senior Vice President leading the company’s sales and operations teams. Under his leadership, Amano McGann has experienced sustained growth and secured a leading position in the North American parking market. Brewer, who joined Amano McGann in 2017, brings 23 years of industry experience and a long-standing commitment to innovation, customer service, and team development. “I am incredibly honored to step into this role,” said Brewer. “Over the years, I’ve had the privilege of working alongside some of the most dedicated professionals in the industry. As I take on this new responsibility, I do so with deep respect for our history and a clear vision for our future. This transition is about continuing to build on the strong foundation we’ve laid, with renewed focus, energy, and alignment. I look forward to working closely with our team, our partners, and our clients as we move forward together.” Steve DiMarco, who joined Amano McGann in 2020, will remain with the company through the end of 2025 to support the transition before retiring from the company. During his tenure, DiMarco led the organization though the disruptions of the COVID-19 pandemic, spearheaded a successful restructuring of the business, and oversaw the development and launch of Amano ONE, a breakthrough solution that has redefined the company’s market trajectory. “It has been an incredible honor to lead Amano McGann these last five years. I’m immensely proud of what we’ve accomplished together,” said DiMarco. “Greg Brewer is a proven leader with vision and passion. I have full confidence in his ability to guide Amano McGann into its next chapter, and I look forward to supporting Greg as he moves into the CEO role.” This leadership change marks a pivotal moment in Amano McGann’s journey as it continues to innovate and shape the future of the parking industry. The company is confident that, under Greg Brewer’s leadership, it will continue to drive meaningful impact and long-term growth. About Amano McGann  Amano McGann, Inc. is a member of the Amano Group, a worldwide organization with annual revenues in excess of $1 billion. As world leaders in the manufacturing and distribution of hardware and software solutions for the parking industry, Amano McGann distributes nationally through branch offices and an authorized distribution network and provides a level of service and experienced unmatched in the industry. For more information about Amano McGann’s integrated solutions visit www.amanomcgann.com. Contact: Sabrina Amerson Email: marketing@amanomcgann.com

Los Angeles, CA – Get My Parking (GMP), a global leader in AI-powered, white-labeled smart parking software and integrated mobility solutions, has announced the appointment of Taylor Hahn as Vertical Discovery & Demand Manager, North America. This new role underscores GMP’s commitment to early-stage market development and the strategic qualification of demand across new and established verticals. Hahn brings a proven ability to open new markets, build credibility with decision-makers, and align their unique operational needs with GMP’s platform capabilities. With extensive experience leading discovery conversations, delivering informed product demonstrations, and developing trusted relationships, she will play a pivotal role in introducing GMP’s solutions to untapped markets. Her focus will ensure prospective clients and partners gain early insight into how GMP’s technology can support their operations—through data-driven dialogue, vertical alignment, and informed outreach. In this role, Hahn will report directly to Steve Resnick, PTMP, President, North America, with strategic alignment to Jordan Schware, Senior Vice President of Strategic Growth and Partnerships, and Geremy Rodamer, Vice President of Sales. She will collaborate closely with these leaders, along with GMP’s Marketing team and outbound lead-gen partners, to generate interest, qualify leads, and gauge demand—owning first-touch engagements with purpose, leading discovery conversations, and identifying high-fit opportunities for deeper dialogue with GMP’s Sales and Channel teams. “Taylor brings the right mix of consultative sensibilities, strategic intuition, and cross-sector awareness to help us expand our market presence with intention,” said Resnick. “She knows how to listen carefully, read the room, ask the right questions, and help prospective clients see how our technology solutions can support their operations and aspirations. Her work ensures we’re not only in the room when opportunities arise—but that we’re clearly understood, top of mind, and ready to deliver value from the outset.” As GMP’s Voice of Discovery, Hahn will map their solution suite to stakeholder challenges across a diverse client landscape—including commercial operators, universities, municipalities, and more. She will also serve as a field-level intelligence channel, sharing actionable insights from her discovery conversations with prospects back to GMP’s Sales, Marketing, and Product teams to sharpen messaging, refine positioning, and inform go-to-market strategy. Her presence at industry events and association forums will elevate GMP’s brand visibility, strengthen brand equity, and introduce and reinforce its relevance across a wide range of industries and categories. “Taylor’s appointment reflects our broader commitment to focused, intelligent growth,” said Chirag Jain, Founder and CEO of Get My Parking. “As we continue to scale in North America, it’s not just about reaching more prospects—it’s about reaching the right ones with clarity and conviction. Taylor brings the discipline, curiosity, and customer-centric mindset we need to win in a rapidly evolving market.” Hahn’s professional background includes securing multi-year, six-figure technology agreements, leading solution-selling efforts, and supporting creative performance strategies for clients. She has held key roles across business development, account management, and partner success—leveraging CRM tools, outbound frameworks, and discovery protocols to build strong, strategic pipelines. Her arrival at GMP is expected to deliver both immediate results and long-term value for the company and clients alike. About Get My Parking GMP is a global software company transforming the parking and mobility industry. Our AI-powered platform modernizes legacy systems into Intelligent Mobility Hubs with minimal upfront investment. GMP’s hardware-agnostic, Capex-light, IoT-based solutions integrate seamlessly with third-party technologies—gated or gateless—while preserving client branding, customer relationships, and data ownership. Operators gain powerful tools for digital engagement, analytics, and revenue growth. Learn more at www.getmyparking.com

Horseheads, NY – Duncan Solutions, a full-service transportation management company and a leading provider of parking and tolling management solutions, is excited to announce the appointment of Brett Peze as Vice President, Parking and Mobility Services. Peze brings a proven track record of driving innovation in the industry and will play a key role in shaping Duncan Solutions as it continues to grow its business, serve clients, and redefine mobility for motorists nationwide. “We are excited to welcome Brett to our leadership team,” says Eric Hunn, Chief Revenue Officer, Duncan Solutions. “His forward-thinking leadership and industry experience are invaluable assets that align perfectly with our commitment to evolving our solutions and expanding our partnerships.” "Duncan Solutions is at the forefront of municipal parking management,” says Peze. “It's a privilege to join a team that's not only solving today's challenges, but also laying the foundation for smarter cities tomorrow. I'm confident in the company's direction and look forward to expanding its reach across the industry." With an extensive background in intelligent transportation systems and mobility solutions, and more than 20 years of industry experience, Peze is well-equipped to contribute to Duncan Solutions’ vision of leading transformative mobility solutions that empower our clients and drive growth. His thought leadership and acute industry insights will greatly benefit the company’s continued efforts in innovation. In his new role, Peze will be instrumental in driving strategic initiatives that enhance key service offerings, and he will play a pivotal role in guiding the future of mobility. Peze will be attending the upcoming 2025 IPMI Parking & Mobility Conference & Expo, starting June 8 in Louisville, KY. About Duncan Solutions Duncan Solutions is a full-service transportation management company and a leading provider of parking and tolling management solutions. Duncan supports government and commercial clients with citation processing, debt collection, DMV registered owner identification, back-office transaction processing, omnichannel customer service center operations, and integrated on-street parking management solutions. Learn more at duncansolutions.com. Contact: Alexis VanDeventer avandeventer@duncansolutions.com (414) 441-3693

Los Angeles, CA – Get My Parking (GMP), a global provider of AI-powered, white-labeled smart parking software and integrated mobility solutions, has announced the expansion of its Customer Success team with the appointment of Bric Fraser as Director of Customer Success, North America. Fraser joins GMP with over 20 years of experience in the parking and mobility industry, bringing deep expertise in operations, technology integration, and client engagement across both public and private sector environments.  His appointment underscores GMP’s commitment to elevating customer support and strategic account management as the company expands its reach across North America. In this role, Fraser joins GMP’s Customer Success leadership team, reporting directly to the Vice President of Customer Success, Joe Mollish. He will lead strategic client initiatives across key regions, collaborating with his counterpart, Chris Walters, and GMP’s Key Account Management team.  Fraser will focus on deepening client relationships and ensuring GMP’s technology supports their diverse operations with precision and responsiveness. His priorities include driving adoption, increasing platform value, and delivering consistent, outcome-driven support tailored to each client’s goals and unique challenges. “Bric has spent his career helping clients succeed in some of the most complex and demanding operating environments,” said Joe Mollish, Vice President of Customer Success. “He knows how to align people, processes, and technology to make things simpler—not harder—for the firms and teams we support. That’s the kind of leadership we need as we scale our customer success capacities and stay deeply engaged in solving the unique challenges our clients face every day.” Fraser has delivered measurable results throughout his career—most notably by leading mobile payment and pay-station initiatives that facilitated tens of millions of digital transactions across a wide range of geographies, client types, and operations. His operational background in hospitality, event management, and parking services gives him a comprehensive understanding and appreciation for both client priorities and user expectations—from parkers to property owners. “Bric’s leadership strengthens our ability to deliver impact where it matters most—at the point of execution, with our clients, at their locations,” said Steve Resnick, PTMP, President, North America at GMP. “He brings sharp operational instincts, deep credibility in the market, and the trust of partners who rely on GMP to solve real challenges. He’s the kind of leader who makes everyone around him better—and ensures our clients get results they can see and act on immediately.” “Customer Success isn’t just a department—it’s a foundational mindset and the engine behind every strong partnership,” said Fraser. “Joining Get My Parking at this transformative stage of growth is a rare industry opportunity. This is a team that understands how to balance AI-powered innovation with real-world execution, and I’m grateful to be working alongside our clients and partners to ensure every deployment creates instant and long-term value for them.” “Bric brings the rare combination of technical fluency, operational insight, and customer-centric leadership that defines our next phase of growth,” said Chirag Jain, Founder and CEO of Get My Parking. “His ability to turn complex challenges into meaningful outcomes for our clients makes him a critical addition to our North American leadership team. As we expand our reach and evolve our platform, Bric’s presence ensures we stay relentlessly focused on execution, value creation, and long-term partnership.” About Get My Parking Get My Parking is a global software company transforming the parking and mobility industry. Our AI-powered platform modernizes legacy systems into Intelligent Mobility Hubs with minimal upfront investment. GMP’s hardware-agnostic, Capex-light, IoT-based solutions integrate seamlessly with third-party technologies—gated or gateless—while preserving client branding, customer relationships, and data ownership. Operators gain powerful tools for digital engagement, analytics, and revenue growth. Learn more at www.getmyparking.com.

Los Angeles, CA – Get My Parking (GMP), a global leader in white-labeled smart parking software and integrated mobility solutions, is proud to announce the appointment of Joe Mollish as Vice President of Customer Success, North America. Mollish brings more than three decades of proven leadership in operations, technology, and strategic account management across the parking and mobility sector.  His appointment underscores GMP’s strong commitment to strengthening client partnerships, scaling value delivery, and accelerating revenue growth across GMP’s rapidly expanding client base. In his newly created role, Mollish will oversee GMP’s Customer Success initiative in close coordination with GMP’s key account management team with a clear mandate: deepen strategic partnerships, grow customer revenues, and drive solution adoption. His leadership will shape GMP’s next phase of growth by fostering operational alignment, strategic collaboration across partners and teams, and uncompromising execution that advances client goals with precision and purpose. “Joe has spent his entire career earning trust across every corner of the parking and mobility industry,” said Steve Resnick, PTMP, President, North America, for GMP. “From the curb to the cloud, he’s built businesses, managed high-performing teams, and led with integrity in every environment.  His ability to foster lasting client and key stakeholder relationships while aligning complex technical solutions to meet their operational needs makes him a force multiplier for our entire organization.” With thirty-three years of experience spanning field operations and enterprise software, Mollish has led high-impact sales efforts, launched new product lines, and directly managed P&Ls up to $ 35 M. His past roles include overseeing the rollout of new technology and divisions (PARCS equipment, software, and services), securing multi-million-dollar contracts with major enterprise clients and public agencies, while managing teams of up to 50 professionals across technical, sales, and customer service functions. “I’ve seen this industry evolve from frontline booth operations to intelligent, fully connected systems—and Get My Parking is without question among the most agile, innovative, and forward-leaning players in that transformation,” said Mollish. “I’m honored to help our clients succeed in an increasingly digital environment, growing our own impact and results in tandem.” With this appointment, Get My Parking continues to build a future-ready team equipped to scale alongside its clients and lead the next era of digital transformation in parking and mobility. “Joe understands what it means to truly serve a client,” said Chirag Jain, CEO of Get My Parking. “His strategic instincts, operational fluency, and people-first leadership will be essential as we deliver tailored, tech-driven AI solutions to owners, operators, and partners across North America. This isn’t just about smart parking—it’s about helping our clients thrive in a rapidly evolving mobility landscape.” About Get My Parking Get My Parking is a global software company transforming the parking and mobility industry. Our AI-powered platform modernizes legacy systems into intelligent mobility hubs with minimal upfront investment. GMP’s hardware-agnostic, CapEx-light, IoT-based solutions integrate seamlessly with third-party technologies—gated or gateless—while preserving client branding, customer relationships, and data ownership. Operators gain powerful tools for digital engagement, analytics, and revenue growth. Learn more at www.getmyparking.com.

As a Parking Operator, we pride our team on the ability to adapt over time and to be flexible with an ever-changing environment. Whether due to advances in the technology related to our parking operations or due to more specific needs and directives over time, we flex with the needs of our stakeholders. From the hiring process through training and development, we try to cultivate this concept with our teams and enrich in employees this sense of being flexible. Providing the team with project specific goals, to assist all to understand the soul of the project, we can try and help the team to understand the importance of adapting. Presenting those who may not like the idea of change with opportunities to experience more facets of the operation, to give employees the opportunity to see more than what is presented to them as the baseline of their job, we may enlighten and create more open-mindedness to change. We also pride ourselves that we have a dedicated and long-standing staff, who have seen change first hand, multiple times, and have adapted as needed to maintain value for the operation and for the self. For whatever reason that any individual may assign their self adaptability as their skill, we as leaders nurture that and lead by example. Adam Feller, PTMP, is an Operations Manager for LAZ Parking. Adam can be reached at Afeller@lazparking.com.

Mental health is a topic we don’t talk about nearly enough, and when we do, it’s often behind closed doors—if at all. There’s still a stigma around acknowledging stress, burnout, or emotional fatigue at work. Many professionals worry that being open about their mental health will make them seem less capable or limit their career growth. I’ve felt that hesitation too. But if we keep avoiding the conversation, we risk doing real harm to ourselves, our teams, and our organizations. That’s why I wrote the article featured in this month’s Parking & Mobility Magazine. It explores the mental health challenges faced by everyone in our industry—from frontline employees and enforcement officers to business professionals navigating high expectations and constant change. In the article, I share strategies that can help—things like peer support, mental health training, wellness programs, and leadership practices that make space for real conversations. I also highlight voices from the field who are already doing this work and pushing for change. Mental Health Awareness Month is a perfect time to talk about this. But it can’t be a once-a-year topic. If we want healthier, more resilient teams and better service for our communities, we need to make mental well-being part of our everyday culture. I hope you’ll take a few minutes to read the full article—and maybe start a conversation of your own. Victor Hill, PTMP, is a mobility and parking consultant at Walker Consultants and a member of IPMI’s certification board. He can be reached at vhill@walkerconsultants.com.

The International Parking & Mobility Institute (IPMI) recognized industry organizations that have achieved Accredited Parking Organization (APO) accreditation, earned the more stringent APO with Distinction, or re-accredited their APO.

The International Parking & Mobility Institute (IPMI) will recognize two leaders who have tremendously impacted the parking, transportation, and mobility industry with the 2025 IPMI Lifetime Achievement and Chair Awards. These leaders will be recognized for their achievements next month at the 2025 IPMI Parking & Mobility Conference & Expo, June 8-11, in Louisville, KY. The IPMI Board of Directors' executive officers select both the Lifetime Achievement and Chair Award recipients, honoring the achievements of volunteer leaders in the IPMI community. The IPMI Lifetime Achievement Award is bestowed upon active or retired IPMI senior members in the parking, transportation, and mobility industry with a minimum of 20 years of service. They must show: evidence of exemplary leadership as a parking, transportation, or mobility leader through administrative roles held, accomplishments in those roles, and recognition by colleagues and others for significant contributions to the industry; a record of service, leadership, and outstanding achievements as a member of IPMI and affiliated organizations; participation on boards, committees, task forces, publications, and presentations, or general support of the association’s activities. The 2025 IPMI Lifetime Achievement Award is Peter W. Lange, Chief Operating Officer and Senior Vice President, Texas A&M University, College Station. The IPMI Chair Award recognizes individuals who positively impact parking, transportation, and mobility and are our industry's current and future leaders. These individuals and their accomplishments will leave long-lasting effects that will better communities and move the industry forward. The 2025 IPMI Chair Award honoree is Jonathan Wicks, PTMP, Consultant, Walker Consultants.  More detailed information will be available in the July issue of Parking & Mobility magazine’s spotlight feature, to be published on July 10, 2025. Congratulations, and thank you to our 2025 IPMI Lifetime Achievement and Chair Award recipients! About IPMI The International Parking & Mobility Institute (IPMI) is the world’s largest association of professionals in parking, mobility, and transportation. IPMI works to advance the parking and mobility profession through professional development, certification, research and data collection, advocacy, and community building. With experts worldwide in dozens of specialties, IPMI helps parking, mobility, and transportation function efficiently so people, businesses, and communities can keep moving.

A great man once said that the best currency, the most valuable of all, is gratitude. I believe that the groundwork that’s been laid in the world of parking, the innovations that continue to develop, the people and mentors that have been beacons for others, make this industry a great place to work. Parking means more than just a place to park a car due to the passion and dedication of a good many folks. When our leaders have the vigor to see the industry succeed and continue to succeed for the vast network of folks who are affected by this industry, we are thankful we can also provide the same energy for the folks that we individually affect day to day. During times of challenges and new opportunities, gratitude can provide a sense of grounding, to help us relate to what may be unknown to us, to think outside ourselves. Often times we need this strength to be strong for others, even if we are not feeling that confident ourselves, that gratitude can establish as a tool in the box. Technology changes in the parking world can affect our strategy year to year and we need to continue to adapt with it. To remember this gratitude, this thankfulness of all those who helped us grow up to this point, we are better adept to provide the same leadership for the people who need a little help in the now. Adam Feller, PTMP, is an Operations Manager for LAZ Parking. Adam can be reached at Afeller@lazparking.com.