Enforcement

Waterloo, ON — eleven-x®, a leader in smart parking and curbside management solutions, announced the launch of its new wireless Vehicle Counting solution, expanding the capabilities of its eXactpark™ platform beyond stall occupancy to include precise zone-level monitoring. The new solution enables accurate tracking of vehicle entry, exit, and level occupancy across multi-level garages and surface lots. The Vehicle Counting solution delivers highly accurate vehicle counts through real-time detection, giving parking operators deeper visibility into utilization and enabling more efficient day-to-day operations and a better experience for drivers.

The presenters focused on the modernization of their parking enforcement technology and programs. They shared how their organization transformed from generating $450,000 annually in enforcement revenue to over $8.5 million through the implementation of digital enforcement tools, multiple mobile payment apps, and data-driven dispatch systems.

Larry J. Cohen, PTMP has signed on as an Executive Producer with a successful TV & Film production company to help develop a documentary style series that takes a look behind the most misunderstood & underestimated forces in urban infrastructure: Parking Enforcement!

This session highlighted the psychology of parking and technology's role in influencing driver behavior. Key topics included habit formation in parking patterns, the impact of pricing on demand, payment compliance rates, and the effectiveness of enforcement. The panelists shared experiences from their respective municipalities and universities, highlighting challenges and successes with technology implementation, such as sensor data, mobile payments, and digital signage. They also explored future trends in digital curb management and the potential for technology to improve convenience and compliance while addressing concerns about pricing and accessibility.

Upper Darby, PA - All enforcement personnel, office staff, and supervisors have successfully earned the Parking Enforcement Compliance Professional (PECP) credential through the International Parking & Mobility Institute.

Somerville, MA — At the annual New England Parking & Transportation Council Municipal Forum, Ken Wollins of Municipal Parking Services (MPS) shared how communities are using state-of-the-art technology to address illegal parking and transit rider safety.

Atlanta, GA - Arrive, a leading global mobility platform, announced the intention to acquire Passport, unifying enforcement technology, paid parking and payment infrastructure for autonomous-ready mobility into one platform.

In dense downtown communities, limited parking availability often leads drivers to make short-term decisions that carry real safety consequences. Vehicles parked illegally near crosswalks, bus stops, and intersections may be stopped for only a moment, but they routinely block sightlines, force pedestrians into traffic, and create hazards for motorists and transit riders.

De-Escalation — Distance, Language, and Boundaries

Adrienne shared strategies for shifting parking enforcement from rigid rule enforcement to customer-focused solutions, emphasizing education over punishment and empowering officers with field discretion. She highlighted initiatives at Kansas State University, including a donations-for-citations program, vehicle inspections, and alternative resolution options. The presentation reinforced treating parking officers as ambassadors rather than enforcers and encouraged attendees to adopt service-oriented approaches in their own operations. The session concluded with a Q and A covering uniform standards, email communication, and faculty parking expectations.

The Hidden System That Keeps Communities Moving

Presented by the IPMI Technology Committee, the focus is on giving enforcement and parking professionals a clear view of the technologies their peers around the world are using today and what lessons those approaches may offer for future technology planning.