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Smartphone apps for carpooling or ride hailing services, car sharing services with location, isometric smartphone online car booking, car rental services
Data Digital Parking Tech IPMI Blog

How a Parking Reservation System Streamlines Operations and Boosts Profitability

Urban parking is evolving, and a parking reservation system is becoming the backbone of efficient, modern parking operations. Transitioning from traditional methods to a digital platform delivers significant benefits for both operators and drivers. A parking reservation system (or parking management system) is a digital solution - often a website or mobile app - that lets drivers book and pre-pay for parking spaces in advance. It provides real-time data on availability, pricing, and duration. Integrated with sensors, license-plate readers, payment machines, and other parking software, it gives users convenience while giving operators control over utilization and pricing. Why Parking Reservation Software Matters With a parking management system, operators gain real-time inventory tracking, centralized control of multiple locations, and instant capacity updates - eliminating manual juggling and overbooking. Automated workflows - contactless entry/exit, QR codes, license-plate recognition, and digital payment - streamline operations, reduce staffing needs, and cut costs. Parking management software simplifies processes and reduces friction at the gates. For customers, parking reservation software means convenience, predictability, and control. Drivers can reserve parking months, days, or hours in advance - ideal for airports, events, or downtown garages. Offering add-ons like EV charging, valet, or premium spots becomes effortless, generating extra revenue streams. Driving Revenue, Efficiency, and Satisfaction Operators using a parking reservation system have seen a 28% revenue increase, 15% cost reduction, and a 40% jump in online reservations within six months. Consolidated management across multiple lots reduces customer-service calls, cuts congestion, and improves satisfaction. The Future is Digital As parking demand grows, traditional methods can’t keep up. Modern parking software and parking management software are inexpensive, easy to install, and deliver immediate results. Upgrading to a parking reservation system provides faster booking, better utilization, higher profitability, and happier customers - transforming parking operations for the 21st century. David Sparks is the Chief Marketing Officer for Space Genius. David can be reached at dsparks@spacegenius.com.

December's Ask The Experts
Data Digital Parking Tech Enforcement IPMI Blog Technology

December's Ask the Experts - More Great Answers!

We received so many great responses to the December 2025 question that we wanted to share them all!

Eleven-X and Virginia-Beach-PR
Curb Management Data IPMI & Member News Mobility Municipal/Cities Vendors/Products

Virginia Beach Teams with eleven-x to Deploy Data-Driven eXactpark Smart Parking Initiative

Waterloo, Ontario – eleven-x®, a leader in smart parking and curbside management solutions, announced a smart parking initiative with the City of Virginia Beach, VA which is designed to improve the parking experience for drivers while helping parking managers understand how their parking is being used. With the recent launch of the eXactpark™ solution, the city has begun collecting data from more than 1,000 parking spaces located within their new Oceanfront parking garage. The goal of the project is to better understand parking behavior to improve the overall parking experience for the city’s 450,000 residents and over fourteen million annual visitors. The initiative is focused on serving drivers in a busy area located between the city’s ocean front Boardwalk and the Virginia Beach Convention Center which includes restaurants, retail businesses and accommodations for residents and visitors. Real-time data collected through the eXactpark solution will enable the implementation of digital displays and the eXactnav™ app (iOS, Android), to help drivers quickly locate available spaces in the garage, saving time and reducing the search for available parking. The City of Virginia Beach expects the project to deliver multiple benefits, including: Improved Traffic Flow: Reduces congestion caused by drivers searching for parking, particularly during peak summer tourist months. Enhanced Visitor Experience: Helps visitors find spaces quickly, improving their experience and encouraging repeat visits. Economic Benefits: Optimizes existing parking infrastructure, boosting revenue, and supporting local businesses by providing convenient customer access. Environmental Impact: Lowers emissions from idling vehicles and supports the city’s sustainability goals. Data-Driven Decisions: Provides accurate, true occupancy data to generate actionable insights for planning, infrastructure investments, and resource allocation. Support for Smart City Initiatives: Demonstrates the city’s commitment to leveraging innovative solutions that enhance residents’ quality of life. City officials are already seeing the value of the solution. “The data we’ve begun collecting through eXactpark is revealing important trends in how and when spaces within the garage are being used,” said Casi Hansford, Parking Operations Supervisor at the City of Virginia Beach. “The benefits of this solution are already helping us in many ways including reducing congestion due to searching and providing valuable analytics and insights which will help in terms of planning for future infrastructure, all while improving the day-to-day experience for residents and visitors.” “Virginia Beach is one of the most vibrant coastal cities in the U.S., and we’re proud to help deliver a modern parking experience that reduces congestion, supports local businesses, and advances their smart city goals,” said Dan Mathers, CEO, eleven-x. “With eXactpark, the city is setting a benchmark for how parking technology and data-driven solutions can create meaningful improvements for residents, visitors, and the community as a whole.” The city was able to streamline procurement of eXactpark™ through Sourcewell, which empowers public agencies with cooperative contracts, expertise, and resources to meet evolving community needs. As the second eXactpark deployment of its kind in the state, building on the pioneering program in Arlington County, the project highlights the state’s continued leadership in adopting innovative mobility solutions that enhance quality of life and support long-term growth. About eleven-x Inc.® eleven-x is a leader in smart parking and curbside management solutions, helping organizations improve the efficiency, safety, and accessibility of their parking operations. The company’s award-winning eXactpark™ solution delivers real-time, 24/7 stall occupancy data, enabling cities, airports, campuses, and parking managers to gain a comprehensive, data-driven understanding of their parking assets. With eXactpark, organizations can streamline curbside management, improve compliance, implement demand-based pricing and enhance the overall parking experience. The solution also supports real-time parking guidance through eleven-x’s eXactnav™ app and integrates seamlessly with third-party systems, helping drivers quickly locate available spaces, reduce congestion, and optimize mobility. Fully scalable, eXactpark empowers communities to balance parking and space utilization in any parking environment to help address evolving transportation challenges and improve quality of life. For more information, visit eleven-x.com and follow eleven-x on X (Twitter), LinkedIn, and YouTube.

Parking Base logo - Parking Base Integrates with Google to Permit Drivers to Reserve Parking with Google Maps and Google Search
Data IPMI & Member News Mobility Technology University Vendors/Products

Parking Base Edge and University of Cincinnati Partner to Advance AI-Powered Parking Management Systems

Cincinnati, OH — Parking Base Edge, the applied research and innovation initiative of Parking Base, announced the launch of its first partnership with the University of Cincinnati’s Master of Science in Information Systems (MSIS) program. The collaboration merges UC’s academic rigor with Parking Base’s deep parking industry expertise to explore the next generation of AI-powered mobility and automation systems. This partnership combines academic rigor and research depth with Parking Base’s real-world expertise and technology platform. Under the guidance of UC faculty and Parking Base engineers, graduate students are helping research: AI-powered business intelligence dashboards that reveal operational trends and performance indicators. Predictive models to support smarter planning and decision-making. Dynamic pricing models will allow operators to test scenarios and forecast how rate changes impact demand and revenue. This partnership creates a unique collaboration between academia and the parking industry, focused on helping operators apply AI to make smarter, data-driven management decisions. “AI is already transforming mobility, and its use in parking and mobility is still in its infancy,” said (?) University of Cincinnati representative. “Through this collaboration with Parking Base, we’re helping the next generation of parking and mobility leaders not just understand the extraordinary power of AI-powered systems, but to harness that knowledge to create new systems to improve parking and mobility.” The Parking Base Edge initiative is designed to accelerate the adoption of artificial intelligence, automation, and smart mobility technologies across the parking sector. By combining Parking Base’s real-world operational data and platform capabilities with UC’s research depth and analytical expertise, the partnership enables real-time experimentation and rapid prototyping of advanced digital mobility tools. “This collaboration tools to clients…reflects Parking Base Edge’s mission of pushing the boundaries of what’s possible in parking and mobility through research, innovation, and partnership,” said Ebby Zachariah, CEO of Parking Base. “We believe that by working with leading academic programs like UC’s MSIS, we can shape the intelligent mobility networks of the future.” Parking Base and UC are currently focusing on building scalable models that can adapt to real-world conditions, from airport and university campuses to downtown districts and mixed-use developments. The goal is to redefine how parking systems interact with vehicles, people, and city infrastructure in the era of intelligent mobility. About the University of Cincinnati MSIS Program The University of Cincinnati’s Master of Science in Information Systems program combines deep technical expertise with applied innovation in AI, automation, and smart systems. The program prepares students to partner with leading organizations to develop transformative digital solutions for tomorrow’s connected world. About Parking Base Parking Base is the leading company offering cloud-based parking management solutions to handle all aspects of parking operations. Its comprehensive suite of products includes Permit Manager, Valet Manager, Destination Manager, and Access Manager, and it delivers a seamless and customizable digital, cloud-based solution in a single platform. Parking Base’s tools are designed to optimize efficiencies for parking owners and operators, while enhancing the customer experience. For more information about Parking Base, please visit www.parkingbase.com.

Parking Ticket, Enforcement photo
Curb Management Data Enforcement Finance IPMI Blog

Moving from Parking Punishment to Proportionality

For decades, cities have relied on parking fines as static tools—anchored in tradition more than purpose. Yet as transportation networks grow more complex and streets become riskier, this status-quo approach is failing both residents and policymakers. It’s time to rethink how fines are structured so they not only influence behavior, but do so fairly and strategically. Today, fine schedules often apply harsh penalties to low-risk administrative violations while underpricing high-risk behaviors—like blocking fire hydrants—that endanger the public. This mismatch erodes trust, especially when lower-income residents face disproportionate financial hardship for infractions with minimal social impact. When penalties feel arbitrary, they are perceived less as tools for safety and more as regressive taxes. Data shows that deterrence hinges not just on penalty dollar value, but on its relevance—how well it aligns with risk, compliance value, and community context. Cities that recalibrate fines to reflect both severity and neighborhood realities can improve equity and collections while encouraging safer streets. Prioritizing smarter fine design, proportionality, and targeted enforcement could allow cities to shift away from blanket forgiveness programs—which require administrative lift without addressing root causes. Tools like dynamic pricing, location-based fines, and income-sensitive penalties can help cities strike the balance between fairness and impact. Some jurisdictions have already begun to reform fine structures: New York and Los Angeles are exploring income-based and data-driven fine optimization, respectively, while Chicago recently capped penalties for administrative violations. These efforts signal a growing recognition that fines should reinforce social value, not perpetuate inequity. By grounding enforcement in community impact, equity, and measurable outcomes, cities can treat fines as meaningful policy levers—not punishment. Matt Darst is the Head of Professional Services for Trellint, a Modaxo Company. Matt can be reached at matt.darst@trellint.com.

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Data IPMI & Member News Technology Vendors/Products

SoundHound AI and Parkopedia Launch Voice AI-Powered Parking Search and Payment Agent

London, UK / Santa Clara, USA - Parkopedia, the world’s leading connected car services provider, announced an expanded partnership with SoundHound AI, a global leader in voice and conversational AI, to introduce an in-vehicle voice AI parking agent as part of SoundHound’s in-car voice commerce platform. The collaboration integrates Parkopedia’s extensive global parking database, covering more than 90 million spaces in over 20,000 cities, with SoundHound’s in-car voice commerce platform. Drivers can now simply ask their vehicle to find parking, compare real-time prices and availability and complete payments on the spot, all within seconds and all by voice. The new Parkopedia AI Agent provides proactive, intelligent recommendations, such as suggesting parking near a destination, surfacing special offers like ‘first hour free’ and presenting real-time availability and pricing options, adding both convenience and value to the driving experience. Example scenario: DRIVER: “Navigate me to Grand Central Market, ” AI VOICE AGENT: “Navigating to Grand Central Market. Parking looks busy at Grand Central Market. Would you like me to find you available parking near your destination?” DRIVER: “Yes, ” AI VOICE AGENT: “There are five parking locations near Grand Central Market. The closest is Nevada Boulevard with availability and a pre-paid payment I’ve shown the associated costs on screen, would you like to reserve a spot?” DRIVER: “Yes, please reserve ” AI VOICE AGENT: “Your parking is confirmed and paid, the first hour is Navigation is set.” “At Parkopedia, our goal has always been to remove friction from parking, a traditionally challenging element that detracts from the driving experience,” said Duncan Licence, Chief Product Officer at Parkopedia. “By integrating our global parking database with SoundHound’s advanced voice AI, we’re making it possible for drivers to seamlessly find, reserve and pay for parking using nothing more than their voice in a major step forward in convenience and safety on the road.” “Agentic voice commerce is redefining how drivers interact with their vehicles, allowing them to make hands-free purchases and complete transactions on the go. Parking is a natural next application,” said Michael Zagorsek, COO at SoundHound AI. “Together with Parkopedia, we’re giving drivers a fully conversational, hands-free way to find and pay for parking on the go. It's part of our broader vision to make everyday in-car tasks effortless, intelligent and connected.” Voice commerce first debuted at CES 2025 with in-vehicle food ordering. With Parkopedia, SoundHound is expanding the platform to essential driving-related services by enabling frictionless, voice-powered parking transactions, demonstrating how conversational AI can make everyday tasks faster, simpler and safer. The partnership between Parkopedia and SoundHound will be showcased at SoundHound’s CES 2026 booth in the Las Vegas Convention Center (West Hall, Booth #5867). SoundHound plans to enable new, hands-free voice commerce capabilities across multiple industries, including restaurant reservations, ticket purchases, appointment making and more, bringing the same convenience to a variety of services accessible from the vehicle. SoundHound’s conversational AI technology is already used by hundreds of large enterprise brands and is deployed in millions of cars and devices globally. About Parkopedia Parkopedia, acquired by Arrive in 2025, is the leading connected car services provider used by automakers, organisations and millions of drivers around the world. Parkopedia helps drivers find and pay for parking, EV charging, fuel and tolls across 90 countries. Parkopedia is also developing highly detailed indoor maps and corresponding algorithms to help drivers and self-driving vehicles navigate to available parking spaces and EV chargers. Visit business.parkopedia.com for more information. About SoundHound AI SoundHound AI (Nasdaq: SOUN), a global leader in voice and conversational AI, delivers solutions that allow businesses to offer superior experiences to their customers. Built on proprietary technology, SoundHound’s voice AI delivers best-in-class speed and accuracy in numerous languages to product creators and service providers across retail, financial services, healthcare, automotive, smart devices and restaurants. The company’s various groundbreaking AI-driven products include Smart Answering, Smart Ordering, Dynamic Drive-Thru and the Amelia Platform, which powers AI Agents for enterprise. In addition, SoundHound Chat AI, a powerful voice assistant with integrated Generative AI, and Autonomics, a category-leading operations platform that automates IT processes, have enabled SoundHound to power millions of products and services, and process billions of interactions each year for world-class businesses. Parkopedia Global Media Contact Christofer Lloyd PR and Communications Manager T: +44(0)7762300016 E: christofer.lloyd@parkopedia.com SoundHound Media Contact Gianna Arantes Senior Manager, Corporate Communications T: +1 201-815-9852 E: PR@SoundHound.com

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Data Electric Vehicles IPMI & Member News Technology Vendors/Products

Parkopedia and Hyundai AutoEver Showcase Europe’s First In-Car Indoor Navigation

London, UK / Seoul, South Korea - Parkopedia and Hyundai AutoEver are pleased to have successfully demonstrated Europe’s first end-to-end in-car navigation and mapping service, which provides a streamlined, stress-free parking process for drivers completing their journeys in indoor locations. The Indoor Maps service seamlessly directs drivers to specific parking spaces, EV chargers or zones, helping them to navigate indoor or underground locations without the need for traditional GPS localisation. Once in production, Indoor Maps is set to become a key differentiator for automakers as drivers place ever more value in seamless in-car technology. This service delivers value across parking, mobility and autonomous driving, helping drivers to easily navigate indoors as well as outdoors. Unlike current user journeys that finish at the car park entrance, seamless end-to-end navigation completes the journey by guiding drivers all the way to their exact parking space or zone, for use cases such as EV charging or for more efficient onward mobility. Helping to make the service invaluable for drivers, Parkopedia has improved 3D visualisation and linked Indoor Maps to Parkopedia’s EV product for a seamless parking and charging experience, whether drivers are parking indoors or outdoors. This is an increasingly important consideration as EVs continue to make up a growing proportion of the global car fleet and drivers increasingly want to be able to conveniently charge while parked away from home. Parkopedia, in partnership with Hyundai AutoEver, will be the first company to offer full high-definition indoor maps at scale across Europe, with North American mapping already underway. In contrast to relying on low-fidelity map data, Parkopedia utilises rich 3D point cloud data to create fully high-definition maps, capturing precise real-world details to deliver a safer, smoother, and more intuitive navigation experience. This means better contextual awareness, with map data including walking routes, EV chargers, accessible spaces and payment zones for a frictionless end-to-end experience. Parkopedia already has a market-ready inventory of car parks across Europe and continues to add new data and locations daily. In addition, we are currently expanding the service into North America due to customer demand, starting with the San Francisco Bay Area, with active deployments underway to map new locations. Parkopedia has prioritised indoor maps of key mobility hubs, including airports, train station car parks and large shopping centres to make parking and navigation simpler in the locations that drivers are most likely to encounter. The company has already mapped 18 of the busiest 25 airports in Europe, with individual car parks up to 6,000 spaces included, helping to take the stress out of airport navigation and parking. Parkopedia has invested significant resources into new tooling and AI optimisation to improve the speed and efficiency of creating new indoor maps. This involves automating repeatable tasks and taking advantage of computer vision and machine learning technology, including developing unique algorithms that can recognise and log features such as entrances, staircases and elevators. Highlighting the value of this new service, Duncan Licence, Chief Product Officer at Parkopedia, said: “We are pleased that Hyundai AutoEver has proven that our Indoor Maps service can be successfully integrated into its vehicles and highly valued by its users. We are committed to making cities more livable, with this technology contributing immensely to end-to-end multi-modal travel and seamless mobility across a variety of everyday use cases.” About Parkopedia Parkopedia, acquired by Arrive in 2025, is the leading connected car services provider used by automakers, organisations and millions of drivers around the world. Parkopedia helps drivers find and pay for parking, EV charging, fuel and tolls across 90 countries. Parkopedia is also developing highly detailed indoor maps and corresponding algorithms to help drivers and self-driving vehicles navigate to available parking spaces and EV chargers. Visit business.parkopedia.com for more information. About Hyundai AutoEver Hyundai AutoEver is a leader in mobility innovation providing specialised products for diverse environments from vehicle software to smart factories. The company is developing a standard software platform for future mobility, with its navigation software used in more than 70 countries. Hyundai AutoEver provides customers with a richer mobility experience and innovative value through high-tech navigation software with various contents and services. The company realises customer-first value that enables customers around the world to drive quickly and safely to their destination through various navigation software, including a HD map, which contains information on lanes and various road facilities and is an essential condition for enabling safe autonomous driving. Parkopedia Global Media Contact: Christofer Lloyd PR and Communications Manager T: +44(0)7762300016 E: christofer.lloyd@parkopedia.com Hyundai AutoEver Media Contact: Junwon Kwon Team Manager, PR Team T: +82(0)10-8181-0911 E: junwon@hyundai-autoever.com

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Data Digital Parking Tech Enforcement IPMI & Member News Vendors/Products

T2 Systems Integrates Gold-Standard Credit Card Payment Encryption Into Its Parking Access and Revenue Control Systems for Secure, Faster, Contactless Parking

Indianapolis, IN — T2 Systems, a parking technology leader, announced that T2 PARCS (Parking Access and Revenue Control System) now supports the ID TECH VP6825 PCI P2PE (Payment Card Industry Point-to-Point Encryption) Validated Payment Solution. T2’s PARCS solution is powered by T2 Flex®, the industry-leading permit management and enforcement software platform. Flex is a highly configurable permit management tool that provides streamlined enforcement and citation management, access to real-time data and a suite of standard and customizable reports. Flex includes advanced PARCS capabilities for a unified parking management platform. Integrating the new ID TECH PCI P2PE solution with T2 PARCS delivers end-to-end encryption, faster processing speeds and mobile payment options like Google Pay® and Apple Pay®, enabling parking operators to process transactions more securely and efficiently while simplifying PCI compliance and protecting their future revenue systems. Considered the industry gold standard, PCI P2PE encrypts sensitive credit card data from the point of payment until it is decrypted by the service provider, significantly reducing the scope of a business’s PCI compliance. The new solution supports contactless, chip and magstripe payments. “Integrating ID TECH’s validated PCI P2PE trusted payment technology with T2 PARCS protects every tap, dip and swipe to future-proof parking operations with trusted payment technology,” said Matt Howard, Vice President, Product, T2 Systems. “Operators can move vehicles through lanes faster, reduce compliance overhead and offer the seamless payment experiences their parkers expect.” Proven customer success The Lancaster Parking Authority (LPA) in Lancaster, PA, recently consolidated four different PARC vendors’ systems across seven garages into one T2 PARCS solution with T2 Flex® for permit and enforcement for monthly parkers and off-street violations. LPA benefits from having a single parking technology vendor for off-street parking: one vendor, one account manager and streamlined processes. “Since implementing T2 PARCS with ID TECH’s encrypted PCI P2PE solution, we’ve seen a dramatic improvement in security and efficiency,” said Ibrahim Aman, Deputy Executive Director of LPA. “Processing over 165,000 transactions in just a few months with faster throughput and seamless reconciliation proves that our parkers trust this solution and gives us a future-proof investment for tomorrow’s parking requirements.” With T2, LPA efficiently oversees a parking inventory of approximately 1,200 on-street spaces, seven off-street garages with approximately 4,500 spaces, four lots with about 190 and about 1,000 metered spaces. Key benefits for parking operators Security That Scales: PCI P2PE v3.1 validation delivers the highest level of payment protection and simplifies compliance. Frictionless Operations: Faster processing speeds reduce congestion; robust offline capabilities keep lanes moving even during network interruptions; automated API reconciliation streamlines back-office workflows. Modern Payment Choice: Supports Apple Pay, Google Pay, EMV chip + PIN, magstripe, barcodes/QR, and open/closed loop cards, all with contactless-first functionality and extended read range. Future-Ready Investment: Outdoor-rated Level 6 EMV P2PE hardware supported until April 30, 2032. About T2 Systems T2 Systems, a Verra Mobility company, provides North America’s most comprehensive suite of parking and mobility solutions, serving over 2,000 customers, including universities, municipalities, and private operators. With industry-leading platforms like T2 Flex®, T2 UNIFI®, and Velocity™, T2 helps organizations confidently manage parking permits, enforcement, access, payments, and mobility. About ID TECH ID TECH is a global leader in payment solutions, providing secure and reliable hardware, software, and merchant services to support contactless, mobile, and EMV transactions. With over 40 years of experience, ID TECH serves businesses worldwide with innovative, customer-focused products. For more information, visit www.idtechproducts.com. About Verra Mobility Verra Mobility Corporation (NASDAQ: VRRM) is a leading provider of smart mobility technology solutions that make transportation safer, smarter and more connected. The company sits at the center of the mobility ecosystem, bringing together vehicles, hardware, software, data, and people to enable safe, efficient solutions for customers globally. Verra Mobility’s transportation safety systems and parking management solutions protect lives, improve urban and motorway mobility, and support healthier communities. The company also solves complex payment, utilization, and compliance challenges for fleet owners and rental car companies. Headquartered in Arizona, Verra Mobility operates in North America, Europe, and Australia. For more information, please visit www.verramobility.com. Forward Looking Statements We describe initiatives that drive our business and may impact future results in this press release. Such discussions contain forward-looking statements within the meaning of Section 21E of the Securities Exchange Act of 1934, as amended (the “Exchange Act”). Forward-looking statements are those that address activities, events, or developments that management intends, expects, projects, believes, or anticipates will or may occur in the future. They are based on management’s assumptions and assessments in light of past experience and trends, current economic and industry conditions, expected future developments, and other relevant factors. They are not guarantees of future performance, and actual results, developments and business decisions may differ significantly from those envisaged by our forward-looking statements. We do not undertake to update or revise any of our forward-looking statements, except as required by applicable securities law. Our forward-looking statements are also subject to material risks and uncertainties that can affect our performance in both the near-and long-term. In addition, no assurance can be given that any plan, initiative, projection, goal, commitment, expectation, or prospect set forth in this press release can or will be achieved. These forward-looking statements should be considered in light of the information included in this press release, our Form 10-K, and other filings with the Securities and Exchange Commission. Any forward-looking plans described herein are not final and may be modified or abandoned at any time. Additional Information We periodically provide information for investors on our corporate website, www.verramobility.com, and our investor relations website, ir.verramobility.com. We intend to use our website as a means of disclosing material non-public information and for complying with disclosure obligations under Regulation FD. Accordingly, investors should monitor our website, in addition to following the Company’s press releases, SEC filings and public conference calls and webcasts. T2 Flex® and T2 UNIFI® are registered trademarks of T2 Systems, Inc. in the United States and/or other countries. Apple Pay® and Google Pay® are registered trademarks of Apple, Inc. and Google LLC, respectively. Link to original article.

Two college students unloading belongings from a car trunk, excitedly moving into a new apartment and starting their independent lives
Data IPMI Blog Planning University

New Resident Student Move-in 2025

Every fall a new group of incoming students move into their dorms and call campus their home. We were approached by University Housing to assist them this past year with the logistics of parking and traffic control for the move-in of 4,500 new incoming students over the course of two days for the fall of 2025. In the past few years since COVID, the approach has been hands off from a parking standpoint. With occupancy of resident students increasing over the last few years traffic congestion, parking demand outpacing supply and frustrated drivers led to the need for a controlled and welcoming move-in experience. Thoughtful and strategic planning would be essential to our move-in experience success. Initial planning began with a high-level overview of what University Housing’s overall vision would be. Some of their needs included one-way traffic around the most populated dorms, express unloading zones, signage recommendations, and staffing of parking attendants to direct parking. Move-in 2025 was ultimately a success and there was positive feedback from those new students and families. Some key takeaways for success were planning logistically and communication. We started our logistics planning internally in February. This allowed enough time to decide what resources, signage and external parties were needed to be successful. We started communicating with stakeholders early in the process. We wanted the campus community to have realistic and clear expectations when students were moving in. University Housing took on the heavy lift of communicating plans through emails, meetings and social media. The week of move-in we started our setup with signage and barricades. This was a visual reminder for stakeholders as well. The last, and arguably the most important step in our planning process was to debrief and discuss lessons learned to improve the process. We met internally and with University Housing to discuss. Overall, move-in 2025 was a positive experience for those new students and their families and we are ready to start planning for 2026! Meredith Garrett, CAPP, is the Assistant Director of Public Safety, Parking & Transit Services for Kent State University. Meredith can be reached at mgarre12@kent.edu.

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Data IPMI & Member News Mobility Municipal/Cities Technology Vendors/Products

Pumba Parking Releases the 2024–2025 Parking Report for Central Tel Aviv - A First-of-Its-Kind Data Study on Urban Street Parking Behavior

This report was designed for both local drivers searching for parking every day and decision-makers worldwide exploring urban mobility solutions. Using data from more than 1,000 street sensors monitoring 8,000 on-street parking spaces in Tel Aviv, we analyzed hundreds of thousands of parking events to reveal clear patterns: when spots are most available, how long they stay open, how long searches take, how prices compare locally and globally, and much more. For Tel Aviv drivers, it is a practical guide with insights and tips to reduce time and frustration when searching for parking. For municipalities and industry professionals, it serves as a case study of what computer-vision-based infrastructure can deliver: realtime occupancy monitoring, demand analysis, and the potential to reduce congestion, save CO2 emissions, and create more efficient curb management. Click here to read the full PDF. Pumba Team

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Airports Data IPMI & Member News Technology Vendors/Products

Rezcomm Earns Top Cybersecurity Accreditation Equivalent to U.S. NIST Standards, Setting a New Benchmark for Airport Marketplaces

Rezcomm has achieved a cybersecurity accreditation equivalent to the U.S. Department of Defense’s NIST SP 800-171 Level 2 Lite standard, through the UK government’s Cyber Essentials Plus (CE+) certification. This independent verification confirms Rezcomm’s commitment to protecting client data and securing airport systems worldwide. Rezcomm is the only airport marketplace supplier with this level of accreditation. A crucial milestone in an era where the aviation industry faces mounting cybersecurity threats. A higher standard in a high-risk sector Cyber threats targeting airports are growing more frequent and more sophisticated. From ransomware attacks that ground flights to breaches that expose sensitive customer data, the aviation and wider mobility sector is now a frontline target. Yet many suppliers in this space still treat cybersecurity as a back-office function. Rezcomm takes a different view. Security is embedded into the core of our platform - from customer transactions and reservation flows to CRM, marketing, and analytics. With CE+ now in place, we can prove that commitment goes far beyond policy. Our systems have been independently audited and technically verified, including simulated real-world attack scenarios. This isn’t a checkbox exercise. It’s a rigorous review of how we protect our platform, our clients, and their passengers. What is Cyber Essentials Plus? Cyber Essentials Plus is governed by the National Cyber Security Centre (NCSC) - part of GCHQ, the UK equivalent of the National Security Agency (NSA).. Unlike basic certification, which is self-assessed, CE+ requires: Independent audits of systems, users, and devices Penetration testing to simulate real-world attacks Full validation of patching, firewall, and antivirus controls End-to-end reviews of live environments, not just admin machines CE+ represents the same level of assurance required by UK defense contractors and government departments. It aligns with NIST SP 800-171 Level 2 Lite, ensuring Rezcomm’s practices meet rigorous U.S. cybersecurity standards. The certification is also recognized by national frameworks in Canada and Singapore, underscoring its global credibility. Why it matters As airports digitize more operations, the risk surface expands. Cyberattacks can disrupt services, compromise revenue, and erode public trust. The U.S. Transportation Security Administration (TSA) and Federal Aviation Administration (FAA) have both issued new directives calling for stronger cybersecurity resilience across airport systems. Rezcomm’s CE+ certification offers equivalent assurance to those standards. Our systems have been stress-tested against real-world attack scenarios, setting a new benchmark for digital commerce platforms in transport and aviation. The importance of this approach is underscored by ACI EUROPE’s recently published penetration testing guidelines for operational technology and industrial control systems in airports. While ACI EUROPE’s new framework focuses on operational systems such as baggage handling and airfield lighting, the philosophy is the same: proactive, structured testing. Rezcomm applies that same discipline to the airport’s digital commerce layer, backed by Cyber Essentials Pus certification. A word from our DPO “Cybersecurity isn’t just a technical requirement; it’s a foundation of trust. CE+ demonstrates that Rezcomm goes beyond checkbox compliance, it shows independent validation that our defenses protect airports, operators, and passengers. As U.S. and European agencies push for stronger resilience testing, Rezcomm is leading by example.” — Gio Wallace, Data Protection Officer, Rezcomm What this means for our clients, partners, and the industry For airport clients: You gain a technology partner that meets the highest standards of cyber resilience - reducing your risk, ensuring compliance, and strengthening public trust in your digital services. For partners and integrators: CE+ confirms our systems are secure by design, making integrations more reliable and supporting secure data flows across complex vendor ecosystems. For the aviation industry: Rezcomm sets a new benchmark. As digital transformation accelerates, security must keep pace. Our CE+ certification shows it’s possible to combine innovation with integrity, without compromise. About Rezcomm Your customers expect joined-up services. With Rezcomm Marketplace, your platform delivers exactly that: seamless, personalized experiences across digital and physical touchpoints. Originally built for airports, Rezcomm now powers travel hubs of all kinds. Our modular, AI-driven platform combines ecommerce, CRM, reservations, BI, and marketing. By giving organizations full data ownership and rich predictive analytics, Rezcomm helps them personalize every interaction, automate operations, and unlock new revenue at scale. Rezcomm supports clients globally and holds industry-leading certifications, including PCI DSS Level 1 Version 4.0 and Cyber Essentials Plus. Learn more at rezcomm.com. For press or partnership enquiries, contact Sarah Tull, Director of Communications, at sarah.tull@rezcomm.com.

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Manchester Airport Group and BookFlowGo Receive Special Jury Award at 2025 British Parking Awards

London, UK – Manchester Airport Group (MAG) and BookFlowGo have been honored with the Special Jury Award in the Parking Technology category at this year’s British Parking Awards. The award recognizes the “seamless delivery of an integrated parking solution at scale,” and celebrates the successful transition from MAG’s long-standing valet parking system to ParkIT, BookFlowGo’s cloud-based valet management platform. The 13-month initiative spanned seven car parks across Manchester, East Midlands, and London Stansted airports. Through careful planning and execution, the team delivered a complete migration to a modern cloud environment—achieved without operational downtime or impact to passengers. “This award is an incredible achievement for both teams,” said Oli Ashford, CEO of BookFlowGo. “We’ve not only modernized MAG’s valet parking operations, but also laid the groundwork for continued growth and innovation across their airports.” Highlights of the project include: Seamless transition with no service disruption across three major UK airports 17 practice runs and six live cutovers completed in active airport operations Training and support for more than 100 employees during deployment Integration with all kiosks and key lockers for a streamlined process A redesigned interface to enhance staff experience and operational efficiency BookFlowGo’s ParkIT platform equips MAG with real-time vehicle tracking, data insights, and improved operational control—resulting in a smoother, more reliable service for passengers. Travelers benefit from simplified check-ins, while airport managers gain enhanced oversight and flexibility. “Our team worked tirelessly to ensure the migration was invisible to customers while delivering major behind-the-scenes improvements,” said David Naughton, Technology Product Manager at Manchester Airport Group. The recognition highlights the value of collaboration and detailed planning in large-scale digital transformation. The MAG–BookFlowGo partnership is a model for how airports can integrate valet, block parking, pre-booking, and self-service technologies to raise both operational standards and passenger satisfaction. The 2025 British Parking Awards received a record 180 entries this year. About BookFlowGo BookFlowGo is a leader in digital parking and mobility solutions, providing innovative, cloud-based platforms that transform how operators manage parking, valet, and pre-booking services. Through its ParkIT valet and logistics management system, Chauntry Parkspace pre-booking platform, and Future Generation Services (FGS) self-service hardware, BookFlowGo helps airports and parking operators deliver seamless, data-driven, and customer-focused solutions. The company can be found online at https://bookflowgo.com. About Manchester Airport Group (MAG) Manchester Airport Group (MAG) is the UK’s largest airport group, owning and operating Manchester, London Stansted, and East Midlands airports. Serving more than 60 million passengers annually, MAG is committed to delivering world-class airport services, sustainable growth, and enhanced travel experiences. MAG can be found online at https://www.magairports.com. About The British Parking Awards Created and presented by Parking Review magazine, the British Parking Awards are an independent competition. The awards recognize the leading examples of car park management, enforcement, design, and teamwork throughout the UK. For more information, visit https://www.britishparkingawards.uk.