Industry News

IPMI & Member News

HONK Partners with OHSU to Streamline Parking Reservations Across Campus
Data Digital Parking Tech IPMI & Member News University Vendors/Products

HONK Partners with OHSU to Streamline Parking Reservations Across Campus

PORTLAND OR – HONK, North America’s leading provider of contactless payments for parking, has partnered with Oregon Health & Science University (OHSU) to introduce a parking reservation system that simplifies parking for those commuting for work and education, while enhancing operational efficiency across the campus. "This new reservation system has made managing our limited parking easier,” said Brett Dodson, OHSU’s Director of Campus Access and Commute Services. “Students, contractors, vendors, volunteers and non-patient visitors can book their spots in advance and arrive with peace of mind, while our team now has the tools we need to manage parking more efficiently and make more educated operational decisions." The HONK-powered system includes two parking portals to meet the diverse needs of OHSU’s campus. The Public Parking Portal enables folks to pre-book parking at nine of OHSU’s on-campus lots, ensuring a hassle-free experience upon arrival. The Guest Parking Portal is designed for OHSU departments and staff to reserve parking for their visiting guests, up to two months in advance, and the option of department promo codes for simplified billing. Real-time reporting and analytics offer a detailed view of parking trends, enabling administrators to make informed adjustments and plan with confidence. With the ability to update parking availability on demand, OHSU can quickly adapt to the evolving needs of its campus. “What stood out most about working with HONK was how closely they worked with us to get it right,” said Michael Hatchell, OHSU’s Parking Manager. “Their team ensured the system fit into the unique needs of our campus, and we really appreciated the time and attention they provided as we worked through all of our use cases.” “OHSU is an essential part of the Portland community, and we’re proud to help make parking simpler for everyone who steps onto their campus,” said Michael Back, HONK’s Founder and CEO. “This partnership demonstrates how modern parking technology can deliver meaningful improvements for both parkers and operators alike.” By partnering with HONK, OHSU has introduced a smarter, more efficient way to manage parking for its students, contractors, and other non-patient visitors while strengthening its operational capabilities. About OHSU OHSU is Oregon's only public academic health center. We are a system of hospitals and clinics across Oregon and southwest Washington. We are an institution of higher learning, with schools of medicine, nursing, pharmacy, dentistry and public health – and with a network of campuses and partners throughout Oregon.

Strategic partnership drives smarter parking solutions in the Scenic City.
Data Enforcement IPMI & Member News Municipal/Cities Vendors/Products

Chattanooga Expands Parking Management with Park Loyalty

Chattanooga, TN — Known as the “Scenic City” for its breathtaking mountains, rivers, and outdoor recreation—isn’t just a destination for adventure seekers. It’s also a city committed to innovation, leveraging technology to improve public services. We’ve been proud to partner with the Chattanooga Parking Authority for years, and we’re excited to support their continued expansion with Park Loyalty’s integrated parking management software solutions. From Enforcement Management Software to a Fully Integrated Ecosystem Chattanooga first adopted Enforce Pro, a leading enforcement management software, to modernize parking enforcement. Since its launch, Enforce Pro has streamlined operations, boosting efficiency and compliance. But that was just the beginning—Chattanooga has now expanded to the full Park Loyalty platform without any system conversion downtime. Parking violations, permits, and meter reservations have been transitioned seamlessly, with no disruption to motorists. With the addition of Process Pro and Permit Pro, the City is now building a fully integrated parking management ecosystem that enhances enforcement, streamlines violation processing, and improves public access to permits and reservations. Optimizing Violation Processing with Process Pro With Process Pro, Chattanooga strengthens violation records management, ensuring smoother workflows and more effective case tracking. This ticket processing software automates citation handling, streamlining tasks such as payment processing, DMV data management, noticing, sanctions, and adjudication. While Process Pro strengthens the back-end citation management process, Chattanooga also sought to enhance both its operations and the public’s experience with parking permits. That’s where Permit Pro comes in, offering a seamless and user-friendly solution for permit applications and renewals. Enhancing Public Access with Permit Pro Permit Pro seamlessly integrates with Enforce Pro and Process Pro to manage the full digital permitting lifecycle. Its public-facing portal allows residents to apply for permits, make payments, renew accounts, and reserve metered spaces—all while ensuring compliance with city policies. With enforcement and permitting now fully integrated, Chattanooga is creating a parking system that works seamlessly for both administrators and the public. This unified approach reflects their commitment to smart parking solutions that eliminate manual processing and improving user experience. A Unified Parking System for Chattanooga’s Future Chattanooga’s commitment to smart parking solutions highlights the power of an integrated ecosystem. By combining enforcement, permitting, and reservations within a single platform, the city is improving accessibility, efficiency, and the overall parking experience. We’re proud to continue supporting their vision for a smarter, more connected urban infrastructure. About Park Loyalty At Park Loyalty, we make parking management easier. Whether it’s helping you improve parking enforcement, manage violations, or supporting broader initiatives like curbside management, our Pro Solutions® help parking operations of all types and sizes run smoothly through practical solutions that adapt to your needs. More: www.parkloyalty.com

Populus and Redwood City logos
Curb Management Data IPMI & Member News Vendors/Products

Redwood City Deepens Partnership with Populus to Advance Curb Management

SAN FRANCISCO, CA - Populus, the global leader for curb and mobility management solutions, is proud to announce the expansion of its partnership with Redwood City, California. Building on a collaboration that began in April 2023 managing shared mobility, Redwood City will now leverage Populus’s complete Curb Manager Platform to shape the future of their right-of-way management. In 2024, Redwood City adopted the Populus Curb Manager: Parking Insights product to gain actionable insights into curb demand and parking activity. Now, with the addition of Curb Manager: Curb Regulations, the City will be empowered with tools to digitize, manage, and communicate complex curbside rules more effectively. This addition empowers the City to digitize and analyze curb regulations, integrate diverse real-time parking data, and more actively manage curbside demand and revenue – unlocking a new generation of making more data-driven decisions.

Flash logo - Flash Earns HITRUST Certification, a First in Parking Technology
Certification Health Care IPMI & Member News Vendors/Products

Flash Earns HITRUST Certification, a First in Parking Technology

Austin, TX — Flash, the leading AI-powered parking technology provider, announced it has achieved HITRUST Certification for its PARCS and Valet solutions, the first and only parking technology provider to earn the distinction. The achievement confirms Flash’s data security practices meet the highest standards trusted by 81 percent of U.S. hospitals and health systems. Flash's HITRUST-certified PARCS and Valet solutions align its security frameworks with those of its healthcare clients and reduce their implementation complexity and risk. The certification also gives assurance to patients, visitors, physicians and staff that their information is safe from the moment they enter the parking facility. “We have a track record of setting new standards in parking," said Flash CEO Dan Sharplin. “Our focus on reimagining the parking experience calls for putting security front and center, within and beyond healthcare. We’re also committed to a great experience for operators and owners, and this certification allows us to carry the technical burden of compliance on their behalf.” Flash PARCS and Valet solutions have earned the trust of the country’s largest medical district and from healthcare systems in major metros nationwide, including Atlanta, Boston, Chicago, Denver, Houston, New York City, Orange County, Phoenix, Pittsburgh and San Diego. Flash’s industry-leading parking technology has also earned designation as a Level 1 Service Provider by the Payment Card Industry (PCI) Data Security Standards (DSS), which it has maintained for 11 consecutive years. Its cloud-based platform can process over 500 million transactions yearly in a secure environment that limits the risk of data loss, disruption, or corruption. Operating entirely in the cloud also allows Flash to manage compliance for operators and owners, pushing security updates and routine system checks required by PCI and HITRUST standards over the air, which become operational within minutes. About Flash Flash is a pioneering technology company bringing seamless parking and EV charging experiences to drivers through a first-of-its-kind digital ecosystem. Flash’s platform connects reservable parking and charging in the apps drivers use daily with garage, surface lot, event, and valet parking locations—connected and controlled via a cloud-based operating system with unrivaled intelligence. Customer-obsessed brands partner with Flash to deliver digital, easy-to-use, reliable, and increasingly frictionless experiences to drivers eager to pay for a solution that eliminates wasted time, excess emissions, and stress. The solution has arrived. Visit www.flashparking.com to learn more.

Reimagined Parking Logo - Reimagined Parking Completes Private Capital Transaction to Strengthen its Position as a Leader in the Parking Solutions Industry
Finance IPMI & Member News Leadership Vendors/Products

Reimagined Parking Completes Private Capital Transaction to Strengthen its Position as a Leader in the Parking Solutions Industry

New York - Reimagined Parking (the "Company"), one of the world's leading tech-powered, people-driven parking solutions provider, today announced the successful completion of a private capital transaction designed to strengthen the Company's capital structure and support its leading position in the industry and long-term operational objectives. As a result of the transaction, the Company significantly reduced its Senior Secured Debt through an infusion of new capital from the Company's existing financial partners and brings the Company under the ownership of a consortium of institutional investment management firms with deep experience in driving financial and operational growth in various industries. The transaction underscores the confidence of the Company's financial partners in its strategic vision and operational excellence. Concurrently with the closing, the Company has appointed Rick West, a seasoned executive with over thirty years of experience in the parking industry, as the Chief Executive Officer of the Company. Rick has deep experience as an operator of parking garage businesses such as the Millennium Parking Concession, Central Parking Corporation and Parking Company of America Airports, as well as advising private equity and other private capital investors in connection with acquisitions of, and investments in, parking businesses. "Today marks a pivotal moment for Reimagined Parking," said Rick West, "this transaction not only strengthens our financial foundation but also positions us to continue leading the industry in parking management, valet, shuttle ground transportation, and parking technology products and services. We are excited to welcome our investors, whose experience and support will be invaluable as we drive innovation and expand our platform across North America." The Company remains committed to delivering exceptional service and innovative solutions to its clients and customers while maintaining uninterrupted operations following the completion of the transaction. About Reimagined Parking Reimagined Parking's portfolio includes nationally recognized brands such as Impark, Lanier, Republic Parking, AmeriPark, and Park One. With a workforce of more than 6,600 managing over 2,500 high-density parking facilities across more than 275 North American cities, the Company generates 34 million digital transactions annually, serving high-profile commercial real estate, retail, hospitality, airport, event, healthcare, municipal, and education locations. For more information, please visit www.reimaginedparking.com.

City with bridge and cars moving.
Digital Parking Tech IPMI & Member News Municipal/Cities Technology Vendors/Products

Passport Accelerates Growth in 2024, Helping Cities Improve Parking Compliance and Streamline Curbside Payments Across North America

Charlotte, NC – Passport, the technology leader in parking compliance and curbside payment solutions, demonstrated impressive growth in 2024, with continued momentum anticipated in 2025 and beyond. The Charlotte-based company has processed over 235MM transactions and $3.5B in curbside payments across paid citations, mobile payments, and parking permits. Passport’s daily peak transaction volume is ten times greater than the peak experienced by the largest publicly traded financial institutions in the U.S. Data also revealed that one in five Americans has interacted with at least one of Passport’s products, showcasing the company’s growing impact nationwide. The company’s growth also underscores cities' increasing importance on parking compliance and convenient payment solutions. Over the past 18 months, Passport has launched its parking compliance software in over 40 cities. More than half of these launches were with new clients, generating over $12 million in compliance and payments revenue on their behalf. Passport recently launched its advanced Photo Enforcement solution in five U.S. locations, including Atlanta’s Ponce City Market. The company also rolled out its integrated payments software in 43 locations, including its meter and pay station payment processing solution. “2024 was an exciting year and a culmination of what we've built over the last fifteen years. In many ways, our team got back to the basics and settled in to drive creative approaches and solutions that help cities solve complex problems at the curb,” said Khristian Gutierrez, co-founder and CEO of Passport. “Passport is committed to partnering with cities to understand their unique needs to deliver tools that make their lives, and the lives of their communities, more convenient and efficient.” The City and County of Denver, Colorado, recently partnered with Passport to upgrade its parking compliance and permitting technology. “Our partnership with Passport has enabled us to enhance our processes and innovate to improve compliance and provide better experiences for our residents and visitors,” said Nina Black, City and County of Denver. Another significant milestone announced in 2024 was the expansion of Passport’s Partner Marketplace, a robust partner ecosystem that makes it easier for cities to manage multiple curbside offerings through one platform. The Marketplace includes over 60 partner integrations with leading technology providers like Automotus and Cleverciti and private operators like LAZ Parking, who help cities launch Passport products and solutions. “At Passport, we’re committed to empowering our clients with a future-proof environment. Our modular, API-driven architecture allows us to scale storage and compute resources on-demand, enabling us to support over 850 transactions per second,” said Gene Rohrwasser, CTO of Passport. “This ensures that cities can grow without worrying about infrastructure limitations, giving them the confidence to focus on enhancing their services and building smarter, more connected communities.” Passport supports more than 800 cities and private operators and has processed over $3.5B in curbside payments. For more information, including best practices, resources, and other reports, visit https://www.passportinc.com/. About Passport Passport is the technology leader in parking compliance and curbside payment solutions. By helping cities integrate paid parking, enforcement operations, and payment infrastructure into one software solution, Passport provides the only platform that connects the complexities of mobility to efficiently manage and monetize the curb. From mobile payments to citation issuance, permitting technology, and more, Passport empowers cities of all sizes with better insights to improve parking turnover, expand revenue opportunities, and create better compliance. Passport is trusted by more than 800 clients across North America. Media Contact: Aimee Eichelberger Aimee@983group.com

Email Header Image, get my Parking, parking in Review 2025
Data IPMI & Member News Technology Vendors/Products

Parking in Review 2025: Insights and Trends

As we kick off 2025, we brought together a few experts from the parking industry to share their reflections on 2024 and their expectations for the new year. In "Parking in Review 2025," a panel of parking professionals offer valuable insights into industry trends, challenges, and the road ahead for the world of parking! Here’s the gist of what our panel of parking experts had to say: AI Leading the Charge: How the industry has adopted AI to revolutionize parking operations and boost efficiency. Rising Customer Expectations: Seamless, mobile-first experiences are driving the industry toward simpler, user-focused innovations. Adapting for Success: How operators can embrace change by leveraging technology and building strong partnerships. Evolving Behavior: Shifts in how parkers access and interact with parking services. Future of Parking: AI and machine learning are set to drive innovation in 2025 and beyond Watch The Interview Now Here's to driving innovation together! Warm regards, Chirag Jain CEO & Founder chirag@getmyparking.com Get My Parking PS: If you’re exploring ticketless parking solutions or want to future-proof your operations, we should connect. Get My Parking can help you offer a best-in-class parking experience with AI-powered solutions.

in-car payments function for parking
Digital Parking Tech IPMI & Member News Technology Vendors/Products

‘Park & Pay’ Functionality From Parkopedia Now Available in CUPRA Models

London, UK / Martorell, Spain - Parkopedia and SEAT S.A. are working together to enable convenient in-car payments for parking. CUPRA drivers are now able to access seamless ‘Park & Pay’ in-car payment functionality, allowing them to make parking payments with ease, without leaving the vehicle. This takes the stress out of finding parking machines when arriving at car parks and bypasses issues such as out-of-order machines, not having the right change, card payment issues and more. This service is powered by Parkopedia, with a comprehensive location database and Payment Platform for on-demand in-car payments across both on-street and off-street locations. This new functionality is currently available on CUPRA Born and Tavascan models with the CUPRA Navi system across 17 European countries1. The service is planned to be added to the remaining CUPRA range and SEAT models during 2025. European drivers have a significant interest in in-car payments, with nearly two-thirds wanting to be able to pay for parking through their in-car infotainment system, according to the latest Parkopedia Global Driver Survey. This makes parking the service drivers request most for in-car payments, highlighting the often inconvenient process of paying for car parking and the negative impact this can have on the driving experience. Recognising the strong driver interest in in-car payments for parking, Markus Dohl, VP Sales & BD Europe at Parkopedia, said: “European motorists have a particular interest in being able to access in-car payments for parking, so we are pleased to be working with SEAT S.A. to provide this valued service for their drivers, unlocking seamless payments for parking sessions and adding convenience to their journeys. We look forward to the roll-out of this service to the rest of the SEAT and CUPRA model range in 2025.” 1The ‘Park & Pay’ service is live in the following European countries: Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Hungary, Italy, Netherlands, Norway, Portugal, Slovakia, Slovenia, Spain, Sweden, and Switzerland About Parkopedia Parkopedia is the leading connected car services provider used by automakers, organizations and millions of drivers around the world. Parkopedia helps drivers find and pay for parking, EV charging, fuel and tolls across 90 countries. Parkopedia is also developing highly detailed indoor maps and corresponding algorithms to help drivers and self-driving vehicles navigate to available parking spaces and EV chargers. Visit business.parkopedia.com for more information. About SEAT S.A. SEAT S.A. is the only car maker to design, develop, manufacture and sell cars in Spain. The multinational company is based in Martorell (Barcelona) and sells vehicles under the CUPRA and SEAT brands, giving drivers the best of both worlds: cars with efficient combustion engines, mild and plug-in hybrids and 100% electric vehicles. Parkopedia Global Media Contact Adam Calland Marketing Director T: +44(0)7838219129 E: adam.calland@parkopedia.com

Zevtron logo - Zevtron Partners
Electric Vehicles IPMI & Member News Technology Vendors/Products

Zevtron Announces Support for Locations Transitioning from Shell Recharge EV Solution

Carlsbad, CA – Zevtron, a leading provider of innovative EV charging solutions, is proud to announce its support for locations currently utilizing the Shell Recharge EV system, as Shell prepares to discontinue its Shell Sky software on April 30, 2025 for third-party commercial EV chargers in the United States and Canada. With a proven white-label platform that seamlessly integrates into existing OCPP compatible charging hardware, Zevtron is stepping in to ensure a smooth and uninterrupted transition for affected businesses, utilities, facilities, municipalities, and other government agencies. The impending shutdown of Shell Sky software has raised concerns for businesses and municipalities relying on Shell Recharge’s solution to manage their EV charging operations. Zevtron’s advanced, OCCP-compliant software offers a robust alternative that is fully capable of replacing Shell’s system. With a track record of successful transitions in similar scenarios, Zevtron provides a quick and efficient migration process, minimizing downtime and ensuring continuity of service for EV users. “We understand the challenges businesses face when a critical software platform is discontinued,” said Bob Andrews, CEO at Zevtron. “Our solution allows locations to retain their existing chargers while upgrading to a more flexible and customizable platform that supports their specific operational needs. This is about enabling our partners to maintain control of their EV infrastructure without disruptions.” Key Benefits of Transitioning to Zevtron’s EV Solution: Migration: Zevtron’s team has experience in transitioning locations quickly and efficiently from Shell Recharge to its own white-label software, ensuring minimal service interruption. Compatibility: The platform integrates with most existing hardware, eliminating the need for costly equipment replacement. Zevtron has relationships with most top tier EV hardware providers. Customizability: Zevtron’s white-label solution empowers locations to brand and tailor their EV charging services to meet customer needs. Future-Ready: The platform is OCCP-compliant, ensuring compatibility with evolving technologies and industry standards. Zevtron’s software, which does not require customers to download a proprietary app, is designed to support various operational models, including public charging, fleet management, and tenant-focused solutions. With advanced features like user-friendly interfaces, flexible pricing structures, and detailed reporting, the platform ensures a superior experience for both operators and end-users. Locations currently using Shell Recharge are encouraged to begin planning their transition to Zevtron’s solution as soon as possible to avoid service disruptions. Zevtron’s team is available to provide personalized consultations and migration support tailored to each facility’s unique requirements. For more information about Zevtron’s EV solutions or to schedule a consultation, please visit www.zevtron.com or contact Chris Mckenty, SVP Sales & Marketing, at cmckenty@zevtron.com. About Zevtron Zevtron is a leading national EV software and hardware provider based in Carlsbad, California. The company’s products and services are designed to provide flexibility, manageability, and profitability to building owners, institutions, and parking owners who offer EV charging. Zevtron is the only leading EV provider to integrate its technology with leading parking access and revenue control equipment for easy and convenient EV charging management, and its hardware agnostic software platform allows owners to keep 100% of EV charging revenues. Zevtron can be found online at www.Zevtron.com.

Parking Industry Podcast Thumbnail
IPMI & Member News Mobility Technology Vendors/Products

Introducing System TV’s First-Ever Podcast Dedicated to the Parking Industry

System TV is breaking new ground with an exciting podcast that takes you behind the scenes of the parking industry. Join Jerome, Phil, and Robin for an engaging and insightful experience. In this episode, you’ll discover: - Eye-opening insights into the parking industry: You’ll never look at a parking lot the same way again! - Behind-the-scenes stories: Meet the passionate people driving innovation in this often-overlooked sector. - System TV’s journey: From humble beginnings to tackling the challenges of becoming a key player in the industry. - Surprising anecdotes: Fascinating stories that bring a fresh perspective and a touch of humor. Whether you’re passionate about innovation, curious about industry transformations, or simply love inspiring conversations, this podcast is for you! Don’t miss this chance to explore the hidden world of the parking industry. Discover the episode : https://youtu.be/7vxTlNcA4NE

PayByPhone logo and new leader's headshot
IPMI & Member News Leadership Vendors/Products

PayByPhone Appoints First Chief Operating Officer

Vancouver, Canada – PayByPhone, the global leader in mobile parking payments, announces the appointment of Anthony Cashel as Chief Operating Officer, a newly created role, effective 1 January 2025. The move comes as the company separates its commercial and operational functions. In line with this, Cashel’s new role sees him responsible globally for marketing, implementations, technical operations, client and customer support, and partnerships. Jonny Combe, PayByPhone Chief Executive Officer, says, “At PayByPhone, we are dedicated to simplifying our users’ journeys. Part of that dedication means we must be a nimble organization, continuously taking stock and self-assessing. Creating a Chief Operating Officer role fully underpins our restructure as we separate commercial and operational functions. Anthony's deep understanding of the commercial side of our business, coupled with his strengths in partnerships and process optimization make him ideally suited for the role. I am already looking forward to seeing the positive impact he and the teams reporting into him will achieve.” Cashel adds, “I am delighted to be taking on this newly created role and am already looking at how we can optimise our operational excellence, enhance our processes and build new partnerships so that we can be future-fit as we continue to grow.” Cashel, who has been Chief Client Officer since 2022, will continue to sit on the PayByPhone management board and report to Combe. The commercial business, led by PayByPhone’s three regional managing directors, including the NA Managing Director Carmen Donnell, will be headed up by Combe. To learn more about PayByPhone, visit www.paybyphone.com and follow PayByPhone on Facebook, Instagram and LinkedIn. ABOUT PAYBYPHONE PayByPhone is more than just parking. We simplify the journeys for millions of people through our smart, intuitive technology and exciting features. We are one of the fastest growing mobile payments companies in the world, processing over 200 million payment transactions in 2023. To discover how our innovative services can elevate drivers’ experience, please visit  www.paybyphone.com. Contact: Sarah Claridge Communications Consultant Indaba sarah.claridge@weareindaba.com (+44) 207 692 4964

Parking scam on parking app
IPMI & Member News Municipal/Cities Technology Vendors/Products

Passport Issues City Alert to Help Combat Fraud & Protect Consumers

Passport, the technology leader in parking compliance and curbside payment solutions, is alerting North American cities about a new scam that could potentially make parkers victims of fraud. The scam involves fraudulent text messages claiming to be from a city, notifying individuals of an outstanding parking invoice, and requesting payment via a link. These messages are currently being sent to users in the cities of Charlotte, NC, and Boston, MA and Houston, TX. To safeguard consumers, cities should communicate this potential issue with a warning and clarification on how consumers can confirm if the request is valid. Passport suggests that cities inform residents that: They can verify any outstanding citations through the city's parking portal. By entering a license plate number, users can view all citations, see related photographs, and either appeal or pay charges directly through the secure online system. The city will only use official methods to notify residents of parking citation charges. This includes a physical citation on the windshield and letters via USPS if the citation is unpaid. The city will never send payment links via text message or request payment through unofficial channels.