University

Why Parking Matters

Event management has been a struggle to keep everyone on the same page since I stepped into my role in 2024. We would receive multiple requests for event parking each day through a variety of different avenues. Phone calls and emails to different people within the department, never any consistency. Sometimes multiple phone calls AND emails for the same event! The ability to be able to charge for special event parking and offering a variety of options (hangtags, dashboard permits, do not enforce a lot) was also a hurdle I was up against. I needed a solution and fast, because I was spending an exorbitant amount of time on phone calls and emails just for events. I was ready to start exploring vendor options, but I knew I would really have to make a strong case in order to implement an event management system. That’s when I started exploring the possibility of working with our university events and conference services. They already had a system in place to receive requests and then bill. They were able to easily add parking as an option for any event request. Parking event requests went live in July 2025 through our events and conference services. I now receive all parking requests in one system where I can approve or deny the request. Revenue that was once not captured for event parking is now efficiently charged along with whatever other expenses the customer incurs for their event. Bonus, the university is capturing all events for the university calendar because of the demand for parking when previously only large events were scheduled. Meredith Garrett, CAPP, is the Assistant Director of Public Safety, Parking & Transit Services for Kent State University. Meredith can be reached at mgarre12@kent.edu.

Large-scale parking operations face unique operational challenges due to both their environment and the high turnover of users.

Indianapolis, IN — T2 Systems, a Verra Mobility (NASDAQ: VRRM) company, announced the 20-year anniversary of its flagship T2 Flex® cloud-based parking permit management and enforcement solution. Since its launch, T2 Flex has helped modernize parking operations for hundreds of universities, municipalities, and private operators. T2 Systems provides the most comprehensive suite of parking and mobility solutions in North America, serving over 2,000 parking organizations. T2 technology manages millions of parking spaces and processes millions of transactions across hundreds of universities, municipalities, and private operators in North America. T2 Flex was one of the first digital browser-based solutions to solve the problem of fragmented, outdated parking systems that cause inefficiencies, silos, and poor customer experiences. Today, T2 Flex is a cloud-based tool that addresses the needs of large universities and cities that struggle to manage complex, high-volume operations spread across multiple systems with its centralized, enterprise-grade T2 UNIFI® Platform for seamless digital payments, virtual permitting, enforcement, and analytics. The T2 Flex platform enables organizations of all sizes to streamline operations, reduce IT burden, and deliver a better experience for customers and administrators. “Two decades ago, T2 Systems launched Flex to lead a technology shift in parking — delivering the first cloud-based, hosted, comprehensive parking system,” said Zack Harmeyer, Senior Vice President of Product at T2 Systems. “Today, Flex is the most advanced parking management platform available, supporting everything from permit sales to license plate recognition (LPR), mobile enforcement, along with Parking Access and Revenue Control System (PARCS) and real-time data analytics across college campuses, hospitals, airports, and cities throughout North America. This milestone is a testament to our customers and partners who helped guide its evolution and shape the modern parking experience.” The flagship Flex platform continues to evolve with software innovations for residential permitting from T2 Reside™, mobile citation payments with Scan & Pay™, and event or interim parking with T2 Tempo™. The company is advancing the solution with T2 FlexForward™, a scalable, fully cloud-hosted solution with enhanced integrations, streamlined user experiences, and deeper connectivity across the T2 UNIFI® Network, which is already being used by more than 60% of Flex customers to enhance parking operations. With its sleek, intuitive interface designed for today’s users, FlexForward provides a faster, cleaner, and easier system to navigate for complex operations or daily tasks. “T2’s collaborative approach to developing FlexForward ensured that customer feedback directly shaped the product. The result is a platform with meaningful enhancements, from the powerful global search to a more intuitive design that streamlines workflows and improves efficiency,” said Andrew Woloszczuk, Permit Specialist and Adjudications Lead, at Duke University. As the industry’s longest-standing and most widely adopted parking management enforcement solution, Flex powers mission-critical parking operations for more than 100,000 users across more than 400 installations in North America. “T2 has been our go-to parking strategy for nearly 25 years, and we’ve been using the Flex platform for the past 18 years,” said Josh Cantor, Director of Parking & Transportation at George Mason University. “From being the first customer of T2’s Parking Access and Revenue Control System (PARCS), to the integration of collections, pay stations, and license plate recognition, T2 has given us the ability to keep expanding our parking solutions under a single platform.” To celebrate the anniversary, T2 is launching the #Flex20 campaign featuring customer spotlights, historical insights, and product roadmap previews at its annual T2 Connect event, the parking industry’s largest and longest-running customer user conference. About T2 Systems T2 Systems, a Verra Mobility company, provides the most comprehensive suite of parking and mobility solutions in North America, serving over 2,000 customers, including universities, municipalities, and private operators. With industry-leading platforms like T2 Flex®, T2 UNIFI®, and Velocity™, T2 helps organizations manage parking permits, enforcement, access, payments, and mobility with confidence. T2 Flex® and T2 UNIFI® are registered trademarks of T2 Systems, Inc. About Verra Mobility Verra Mobility Corporation (NASDAQ: VRRM) is a leading provider of smart mobility technology solutions that make transportation safer, smarter, and more connected. The company sits at the center of the mobility ecosystem, bringing together vehicles, hardware, software, data, and people to enable safe, efficient solutions for customers globally. Verra Mobility’s transportation safety systems and parking management solutions protect lives, improve urban and motorway mobility, and support healthier communities. The company also solves complex payment, utilization, and compliance challenges for fleet owners and rental car companies. Headquartered in Arizona, Verra Mobility operates in North America, Europe, and Australia. For more information, please visit www.verramobility.com.

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