Technology

Discover how Frogparking’s in-house innovation powers industry-leading parking solutions. From kiosks, gates, parking guidance and apps developed entirely by Frogparking. Our approach eliminates dependency on third-party vendors, ensuring faster decisions, greater customization, and unparalleled reliability.

Stockholm, Sweden - EasyPark Group, a leading provider of digital parking and mobility solutions, announces the completion of its strategic acquisition of Flowbird Group. Together, the company will use its combined capabilities to deliver full-service parking and transportation solutions to ease urban mobility globally and expand into new markets. Cameron Clayton, current CEO of EasyPark Group, has been appointed as the CEO of the new joint company. Frédéric Beylier, the current CEO of Flowbird Group, is leaving the company. "Today marks a step toward improving space utilization worldwide as EasyPark Group and Flowbird come together as one team. Our broader set of offerings will empower our customers to optimize mobility and reinvest in public transportation, greenspaces and the revitalization of urban centers. I invite cities, transportation authorities and organizations across the mobility industry to join us on this journey. Together, we'll make cities more livable," said Cameron Clayton, CEO of EasyPark Group. The acquisition uniquely positions the joint company to future-proof cities with smart parking and transportation solutions. Through a localized approach, the company will meet each city's needs with a complementary mix of mobile paid parking, pay-and-display machines, public transport solutions, accompanied by suitable pricing, parking policies, data and insights. "This acquisition marks an exciting chapter for mobility, unlocking new possibilities and the potential to create value for people, customers, partners, and municipalities. As I step aside after a thrilling growth journey with the Flowbird teams, I'm confident that the future of the joint company holds more promising adventures and successes with its talented and dedicated people." says Frédéric Beylier, CEO of Flowbird Group. For now, it's business continuity to deliver the highest quality service to our customers and partners. As the new, joint company begins the foundation to build a leading global mobility platform, more information will be shared on organizational structure in the coming months. Vitruvian Partners, Verdane and Searchlight Capital Partners L.P., the investment firms that will own the joint company, support the acquisition and are proud for the two companies to come together. The parties have agreed not to disclose the terms of the transaction. "In an Open Letter to the Industry, our newly appointed CEO, Cameron Clayton, shares his insights on what this means for our customers and the future of urban mobility." Follow EasyPark Group in our newsroom: www.easyparkgroup.com/news About EasyPark Group EasyPark Group is a global mobility platform provider with the vision to make cities more livable. With award-winning technology, EasyPark Group has eased parking since 2001 and today, the company helps drivers save time and money by finding and managing parking and electric vehicle charging. It allows businesses, parking operators, property owners and cities to administrate, plan and take data-driven decisions. EasyPark Group owns and develops the apps EasyPark, ParkMobile, RingGo and Park-line and operates in over 4,000 cities across more than 20 countries. In 2024, EasyPark Group was listed as one of the fastest growing companies in Europe by Financial Times and Statista. Visit www.easyparkgroup.com for the latest news and information. About Flowbird Group Flowbird Group solutions are used in 6,000 cities in 80 countries to make journeys effortless. The company's relentless desire to enable mobility, through frictionless technology, which gives back time to us all, is the driving force behind the innovations. Flowbird Group is dedicated to complete, data-led solutions, which can be used to inform mobility policy and make a positive impact.

Dallas, Texas – JustPark, the parking app solution originally from the U.K., has secured its first major U.S. partnership with the University of Hawai’i, a significant step in its journey to become the parking app of choice across North America, following its merger with ParkHub last year. At the University of Hawai’i at  Mānoa, JustPark is replacing traditional visitor parking pay stations in certain areas of campus with an app-based system, enabling fast, secure, and cashless payments via smartphones. This upgrade eliminates long queues and the need for loose change, making parking faster, easier, and more convenient for students, faculty, and visitors. JustPark, a household name used by more than 13 million drivers in the U.K. to secure stress-free parking, is now hoping to replicate its success in the U.S. The company’s recent merger with leading Dallas-based parking solutions provider ParkHub has created a full-service parking software and payments solution for customers across North America and together their combined entity serves over 20 million drivers and more than 500 B2B customers, facilitating over $1 billion in annual booking volumes. Switching to the JustPark app, from traditional payment machines, offers multiple benefits for both drivers and operators. These include: Instant mobile payments: Using a unique Location ID, eliminating the hassle of finding a pay station or waiting in line. Reduced operational costs: By eliminating the need for physical pay stations, operators can save significantly on maintenance expenses and eliminate the risk of vandalism. Flexible remote extensions: Drivers can extend their parking session remotely via the JustPark app, offering peace of mind and convenience during long events,  extended campus visits and unexpected delays. Secure, Contactless Transactions: Encrypted payments minimize physical contact and protect personal and financial information. Digital receipts: Secure receipt tracking allows users to review and manage parking records effortlessly. Anthony Eskinazi, Founder of JustPark, said: "Our app has transformed parking experiences across the U.K., and we’re eager to bring the same convenience and efficiency to American drivers, starting with this forward-thinking partnership with the University of Hawai’i. The university’s commitment to innovation makes it the perfect launch partner for JustPark in the U.S. and we’re excited to work with them to deliver a smarter, streamlined cashless parking solution." Download the app here For further details visit www.justpark.com For more information please contact: Sarah Jackson M: +44(0) 7306 256 148 E: media@justpark.com About JustPark: JustPark, a trusted name in UK parking technology, recently joined forces with ParkHub, a leader in event parking solutions, to expand its award-winning approach to the United States. With decades of customer-focused experience and an award-winning app, JustPark transforms underutilized spaces into seamless parking opportunities for drivers and revenue generators for businesses. In the U.S., JustPark will initially focus on its On-Demand parking solution, offering drivers quick, flexible, and hassle-free access to parking when they need it most, with plans to introduce its popular pre-booking feature to the U.S. market in the future. For businesses and property owners, JustPark delivers industry-leading solutions that optimize parking operations, improve data visibility, and increase revenue. Whether enhancing driver loyalty or simplifying dynamic pricing, JustPark and ParkHub are committed to true collaboration—because we succeed when our partners do.

Motherboard replacements, EMV reader repairs, ticket jams, sensor cleanings, low ink warnings… and a $20,000+ purchase cost! These challenges defined traditional parking systems (PARCS). At the University of Southern Maine (USM), we asked, “What if this could be a thing of the past?” Since 2005, USM relied on traditional PARCS and paystations, often requiring assistance to resolve issues. Now, with Software Defined PARCS (SDPARCS), we’ve not only eliminated constant repairs but introduced built-in intercoms and live help at the tap of a button—right out of the box. ………all with a simple plug and play android device. With SDPARCS, day-to-day operations no longer include constant troubleshooting. At USM, we’ve reduced paystation expenses by over 93%, saving significantly over 3–5 years. SDPARCS is a streamlined solution: a single column equipped with an Android device and power/internet connection. This small, efficient unit can function as both a paystation and a PARCS system, simultaneously replacing entry and exit hardware. It’s simpler, smarter, and more cost-effective. USM selected ParkEngage as our SDPARCS provider for their ability to customize the system to our needs. The difference between SDPARCS and traditional PARCS is transformative—like moving from a 1960s mainframe computer room to a modern smartphone. For our team, the change has been monumental. We’ve eliminated hours spent troubleshooting machines, enabling us to focus on delivering better service to our campus community. Trystan Henry is a Manager of Parking & Transportation with the University of Southern Maine. Trystan can be reached at Trystan.henry@maine.edu.

The frontline position has changed significantly over the last decade, yet some core challenges remain. What are the biggest challenges facing today’s Frontline employees, and how can they be overcome? We had so many great answers that they did not fit in the magazine! Here are more insightful responses:

How Technology is Changing the Role of Frontline Workers in the Parking Industry

A Different Form of Frontline

West Hartford, CT — Modii, a leader in digital parking and mobility solutions, is partnering with cities and universities nationwide to transform the parking ecosystem for both drivers and administrators alike. In its latest collaboration with the Town of West Hartford (WeHa), Modii continues to do so, by digitizing the city’s parking assets to simplify parking guidance for drivers and optimize operations and management for City Administrators. As part of the West Hartford parking project, Modii has introduced the WeHa Parking Finder, a tool designed to guide users to the most convenient parking locations. Drivers can view parking options based on their destination, access pricing details, pay for parking, and more. Drivers can look for ADA accessible parking spaces or Pick-up Drop-off (PUDO) zones - all from their mobile device. The integration of the Parking Finder in West Hartford is designed to equip drivers with an easily accessible tool that allows them to find parking, and limit the stress associated with it, especially around high-traffic areas. “We are thrilled to partner with the Town of West Hartford to enhance parking and mobility for everyone. As a frequent visitor to West Hartford, I know firsthand that its vibrant mix of shops, restaurants, and businesses makes it a prime destination for people across the state. Through this collaboration, we're not only making parking more convenient for drivers but also equipping city administrators with advanced tools and insights to manage their parking assets more efficiently,” said James Emery, SVP of Operations and Revenue at Modii. As part of the Modii-WeHa initiative, the West Hartford Municipal Parking Division has been empowered with a centralized dashboard that allows them to manage parking assets digitally. This user interface provides administrators with the tools needed to update and optimize existing parking assets and seamlessly prepare for future events. “With today’s lifestyle, consumers want information on demand, readily available and catered to their interests. We want consumers to have options accessible at their fingertips when it comes to parking services in West Hartford Center and Blue Back Square,” said Brooke Nelson, Operations Manager, Town of West Hartford. The Modii—WeHa partnership is dedicated to evolving and enhancing digital parking solutions for the Town of West Hartford. By leading the digital transformation of mobility, we aim to create a more efficient and seamless experience for the entire community.

In today’s fast changing world, businesses are rethinking their customer service approach. Rather than relying on large teams, many are opting for self-service tools and effective messaging to empower customers to manage their own accounts. This shift isn't just about cutting costs—it's about improving efficiency while maintaining high service standards. Why Less is More Traditional customer service models focused on staffing large teams to handle daily service needs. But today, customers want instant, 24/7 access to solutions. From updating accounts to finding answers online, self-service platforms are the key to giving customers more control over their experience. This shift also helps businesses lower costs and scale operations more effectively. The Power of Messaging While self-service is essential, messaging is the real necessity. Clear, friendly, and proactive communication is critical to ensuring that digital platforms don’t feel foreign. Whether it’s a well-crafted FAQ poster, a chatbot that guides users smoothly, or helpful prompts throughout an app, easy-to-understand messaging enhances the user experience. • Clear instructions ensure customers can solve problems quickly. • A friendly tone fosters a sense of connection, even in automated interactions. • Proactive support anticipates needs and guides users before they get stuck. Looking Ahead The future of customer service is a balance of self-service and personal support. By combining smart messaging with digital solutions, companies can continue to offer high-quality service while adapting to modern demands. In the end, it's not about how many people you have on your team—it’s about how effectively you communicate with your customers. Tavris Parker, CAPP, is a Parking Operations Manager for the City of Virginia Beach. Tavris can be reached at TParker@vbgov.com.

Manitou Springs, CO – Parking Base, the leading provider of customized cloud-based parking management solutions, today announced that it has been selected by the city of Manitou Springs, Colorado to provide comprehensive digital parking management for municipal parking spaces. The Manitou Springs digital parking management program will utilize Parking Base’s cutting-edge Permit Manager platform to enhance the parking experience for residents, while improving parking operations. An historic and picturesque destination nestled at the foot of Pikes Peak, Manitou Springs attracts hundreds of thousands of visitors each year. Managing parking effectively has become a priority for the town to ensure smooth traffic flow, ease of access to local attractions, and support for its vibrant downtown businesses. City managers are particularly invested in assuring that designated residential parking spaces are preserved for residents and aren’t misused by visitors, and this is a focus of the Parking Base parking management program. “We are proud to be bringing our innovative parking management solutions to Manitou Springs,” said Parking Base SVP Christopher Perry. “Parking should be simpler and smarter to provide the greatest benefits to residents, visitors, and municipal operations alike. Our parking management technology will make parking more convenient for drivers and more manageable for the city.” Key Features of the New Parking System include: 1. Digital Permit Program: The solution provides an efficient and simplified process for applying and approving residential, business, and temporary parking permits. 2. Data-Driven Insights: The digital platform will collect and analyze parking utilization data, allowing the town to optimize parking policies and improve future urban planning initiatives. 3. Support for Sustainability Goals: By streamlining parking and reducing unnecessary driving, the system supports Manitou Springs’ sustainability initiatives, reducing emissions and promoting eco-friendly practices. The digital parking management system is expected to launch in January of 2025. About Parking Base Parking Base is the leading company offering cloud-based parking management solutions to handle all aspects of parking operations. Its comprehensive suite of products includes Permit Manager, Valet Manager, Destination Manager, and Access Manager, and it delivers a seamless and customizable digital, cloud-based solution in a single platform. Parking Base’s tools are designed to optimize efficiencies for parking owners and operators, while enhancing the customer experience. For more information about Parking Base, please visit www.parkingbase.com.

Yonkers, NY — Flowbird, the leader in curbside and off-street mobility solutions, is proud to announce its collaboration with Risetek Global, an industry leader in cutting-edge technology integration, to deploy its advanced parking access and revenue control (PARCS) technology at the Ridge Hill shopping center in Yonkers, New York. Located in Westchester County, just 18 miles from Manhattan, Ridge Hill is a modern town square that blends shopping, dining, entertainment, and outdoor spaces. Ridge Hill provides a vibrant community hub with over 60 shops, restaurants, and entertainment venues. To enhance the customer experience and streamline parking operations, Flowbird has integrated 15 of its ‘Flowbird GO’ Off-Street devices, along with Risetek’s cutting-edge License Plate Recognition (LPR) cameras across the center’s three parking facilities: Market Street Garage, Archer Garage, and North Otis Garage. Flowbird’s Off-Street devices have fully configurable touch-screen interfaces, dynamic user management capabilities, and LED signals to communicate real-time parking availability. These features are designed to improve the efficiency of parking operations, reduce costs, and deliver a more seamless experience for visitors. Combined with Risetek’s LPR cameras, which use artificial intelligence to capture and record license plate numbers, this solution enhances security, enforces parking regulations, and ensures parking spaces are used efficiently. “Utilizing both companies’ cutting-edge smart parking technology solutions makes perfect sense for clients who require a hybrid frictionless environment,” said Garrett Hofeld, Vice President of Risetek. By integrating Flowbird’s expertise in parking management with Risetek’s AI-powered LPR technology, the two companies are helping to create a more innovative, sustainable parking environment at Ridge Hill. This collaboration aims to optimize parking operations, improve security, and deliver a user-centric experience for shoppers and visitors alike. The enhanced PARCS solution is part of Flowbird’s ongoing commitment to providing innovative, cloud-based solutions that make urban environments more efficient, user-friendly, and connected.

London, UK / Munich, Germany – MINI’s latest circular media system as part of their fresh new design language, provides an EV charging experience that delights drivers by seamlessly integrating Parkopedia’s award-winning EV charging data into the vehicle, making the charging process a more positive and enjoyable experience. This enables drivers across the USA, Europe and Asia1 to easily locate EV charging from the comfort of their cars, addressing one of the main pain points of owning an electric vehicle. EV charging data plays a central role in the latest generation of electric MINIs, which feature the automotive world’s first circular in-car OLED screen. The new models feature a high-resolution 240mm screen, which offers strong clarity and next-level digital technology, while retaining the iconic MINI design of a circular central dial. The lower part of the screen is dedicated to important functions including navigation, which can be accessed at any time, improving usability. OLED screen central to minimalist interior As part of true driver convenience, the MINI OLED screen sits at the heart of the cabin, providing all core vehicle data, navigation, connected services, media and climate controls. The ‘ambience’ of the car can now be tailored to the driver’s personal preferences through distinct new MINI Experience Modes, which enable the driver to personalize the displays and driving experience. The central OLED display contributes to a clean and uncluttered interior layout that reduces distractions, enabling the driver to focus on the driving experience, with the car’s interior having a minimalist, digital, immersive and warm feel. Helping to make the system as usable as possible, MINI has made sure that all vehicle functions are operable through either touch or voice controls, with the display being moved nearer to the driver to ensure easy reach. This innovative in-car technology is available across a broad range of global markets, including the USA, Europe and Asia. MINI Navigation features 3D visualization and augmented reality displays as well as providing information on free parking spaces, with integrated in-car payment functionality, to further improve the driver experience. Charging still a significant concern for many EV drivers Charging is often seen as troublesome and tedious by EV drivers, with more than 90% of EV drivers being anxious about charging, according to the latest Parkopedia Global Driver Survey, with 44% having run out of charge before. The new circular OLED screen and seamless functionality aim to make charging a pleasing experience – a standout value-added feature for MINI drivers. OLED screens are thinner and offer greater color and contrast than LED equivalents, providing a more punchy image and greater clarity on the move. Integration of connected car services from Parkopedia offers added value to MINI drivers through parking and charging data and seamless in-car payments. This enables drivers of the latest generation of MINI models to search for parking and charging effortlessly from within the vehicle, navigate to these locations and pay for parking directly through the vehicle. Drivers want in-car connected services functionality This functionality successfully addresses the growing demand for more sophisticated in-car services, with 60% of drivers wanting in-car payments for services such as parking, charging, fuel and tolls, according to the latest Parkopedia Global Driver Survey. EV charging is highly valued by drivers, with 56% of global motorists wanting this feature, including 74% of current EV drivers. More than half of drivers who would consider an EV consider finding charging away from home a concern and therefore having in-car features that simplify the process of both finding and paying for charging should help to encourage drivers to choose cars with these features. Brands that execute these features well also stand to benefit from increased customer loyalty compared with those that leave their drivers to find charging without assistance. Julian Kisch, Corporate and Governmental Affairs Spokesperson MINI, said: “Not only does this service simplify the process of locating EV chargers, but it makes the whole charging experience more in tune with MINI’s brand values. The circular OLED media system provides a uniquely fun experience while being able to seamlessly access charging data directly from the vehicle takes the stress out of charging for MINI drivers.” Highlighting the value of this service, Markus Dohl, VP of Sales Europe at Parkopedia, added: “MINI’s new circular media system provides a distinct, customizable driving experience and the addition of Parkopedia’s high-quality and extensive charging data charmingly displayed on their unique circular OLED screen, addresses one of the main concerns raised by EV drivers – finding and navigating to EV chargers to alleviate charging anxiety, potentially even with a smile. This is a big selling point for a distinctive brand such as MINI where a significant amount of the vehicle range is now electric.”