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Passport Logo - Passport Issues City Alert to Help Combat Fraud & Protect Consumers
Curb Management Digital Parking Tech IPMI & Member News Municipal/Cities Vendors/Products

Passport Unveils the First Payment Platform Built to Modernize How Cities Manage Money

Charlotte, NC – Passport, the most trusted technology partner for innovative curb management solutions, is unveiling Passport Payments, a fully embedded payment platform purpose-built for the public sector to deliver better insights that reduce costs, improve efficiency, and make smarter payment decisions. Passport Payments gives cities full visibility and control over the entire payment lifecycle—a first in the industry. “Cities and agencies across the country are facing growing pressure to modernize legacy systems,” said Khristian Gutierrez, co-founder and CEO of Passport. “From parking and transportation programs to supporting adjacent departments, today’s governments need a secure, integrated way to manage revenue streams while improving transparency for their finance teams. Passport Payments delivers exactly that — a modern, scalable solution purpose-built for the public sector that we know will help cities evolve stale processes and deliver the payments ecosystem of the future.” With over $4 billion in curbside payments processed, Passport Payments is already supporting some of the largest U.S. cities like Denver, CO; Tampa, FL; Boston, MA; and Austin, TX. Tapping into its deep experience in high-volume, small-dollar transactions, Passport is expanding its offerings to fit a broader range of municipal payment needs. Passport Payments allows cities and agencies to accept, track, and reconcile payments across departments and services — all within a unified platform. The solution integrates with existing municipal systems to: • Accelerate access to funds • Reduce operational complexity • Enhance financial oversight • Ensure fee transparency and regulatory compliance By consolidating payment operations, governments can finally gain better control and visibility to reduce manual processes and streamline reconciliation. “In Boston, we’re focused on making government services more accessible and responsive to the people who rely on them,” said Richard Andrade, Finance Manager for the City of Boston. “Modernizing our payment infrastructure is a critical part of that mission. Passport’s platform has helped us streamline operations, improve efficiency, and better navigate the complexities our finance teams face every day.” “For over a decade, Passport has helped transform how cities manage parking and transportation — fundamentally reshaping how governments collect, reconcile, and understand payments at scale,” said Matt Harris, Partner at Bain Capital Ventures. “Passport Payments is the natural next step in that evolution, extending the company’s proven infrastructure to support every way consumers interact financially with local governments. Cities and public agencies don’t just need payment processors; they need infrastructure that understands compliance, transparency, and scale. Passport is building that critical layer, and we believe this is one of the most overlooked opportunities in fintech today.” Passport supports over 800 cities and private operators across North America, providing a best-in-class platform for parking enforcement, mobile payments, permitting, and curbside compliance. With the launch of Passport Payments, the company expands its commitment to helping cities modernize infrastructure, increase accountability, and better serve their communities. For more details, visit passportinc.com and https://passportpayments.com/. About Passport Payments Passport Payments is the purpose-built payment platform designed for the public sector. Developed by the innovators of Passport, the industry leader in curb management technology, Passport Payments empowers cities and governments to securely accept, track, and reconcile payments — from parking and transportation to adjacent departments. By consolidating payment operations into a centralized and fully-embedded system, Passport Payments delivers powerful insights that reduce costs, increase efficiency, and ensure regulatory compliance. Backed by the experience of processing over $4 billion in municipal transactions, Passport Payments helps modern governments streamline financial operations and build the payments infrastructure of the future. About Passport Passport is the trusted technology partner for over 800 cities and private operators across North America, unifying paid parking, enforcement operations, and payment infrastructure into one platform. By simplifying how municipalities manage and monetize the curb, Passport empowers local leaders to boost compliance, unlock new revenue opportunities, and improve how people move around their communities. Passport helps cities thrive by delivering the tools and insights they need to meet evolving mobility challenges and create community-focused outcomes.

The Milwaukee skyline sits behind the view of the Milwaukee River
Airports IPMI Blog Municipal/Cities Parking Facilities

The Largest Building in Wisconsin Might Surprise You

When you think of the largest buildings in any city, your mind probably goes to soaring skyscrapers, massive stadiums, or sprawling airports. But in Wisconsin, the largest building by square footage isn’t a tower or arena—it’s actually the Parking Garage at Milwaukee Mitchell International Airport. This six-story, 8,000-space post-tensioned (P/T) structure was built in three phases. The Red Section, closest to the terminal, was originally constructed in 1977. A 1989 expansion, known as the Blue Section, added 126,000 square feet per floor along the western edge, and a 2002 expansion, the Yellow Section, extended the garage along the northern side, adding another 209,000 square feet per floor. Altogether, the garage covers more than 3.5 million square feet, making it the largest building—by square footage—in the entire state of Wisconsin. For comparison: U.S Bank Center (Milwaukee): Tallest building in Wisconsin – 42 stories, 1,077,607 sq ft Northwestern Mutual Tower and Commons (Milwaukee): 32 stories, 1,100,00 sq ft Clinical Services Center at University of Wisconsin-Madison: 1,897,439 sq ft Lambeau Field (Green Bay): 1,900,000 sq ft During these expansions, a total of six elevators were added: two in the 1989 section and four more in the 2002 expansion. The 2002 project also introduced an enclosed pedestrian skywalk on the third level, featuring two sets of moving walkways. This climate-controlled corridor connects the garage to the terminal, offering comfort and convenience for travelers during Wisconsin’s hot summers and frigid winters. For most of the year—aside from peak travel periods like Spring Break—this massive structure has ample capacity to accommodate nearly all travelers who choose to park there. So next time you’re planning to park at MKE, choose the garage and take a moment to look around and appreciate the sheer scale of this remarkable facility. You can proudly say, “I’m standing in the largest building in Wisconsin!” Vincent Campagna, PTMP, is a Manager, Parking & Ground Transportation for Milwaukee Mitchell International Airport. Vincent can be reached at vcampagna@mitchellairport.com.

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Airports Health Care IPMI & Member News Municipal/Cities Technology University Vendors/Products

TagMaster NA’s CT-45 LPR Camera Enhances and Expands the Amano ONE LPR Ecosystem

Tacoma, WA –  Nine months after its introduction, the integration of Amano McGann’s Amano ONE Parking Access and Revenue Control System (PARCS) with TagMaster North America’s CT-45 License Plate Recognition (LPR) camera is delivering proven value for operators across airports, municipalities, universities, hospitality, and commercial parking environments. Amano ONE has quickly become one of the industry’s most flexible and forward-looking PARCS platforms. With its open-architecture approach, Amano ONE seamlessly integrates with leading LPR providers to give operators the freedom to choose the right solution for their site-specific needs. This commitment to innovation ensures simplified operations, improved patron experience, and long-term investment protection. As part of this ecosystem, the TagMaster CT-45 brings advanced, field-tested reliability to vehicle identification. Its compact, all-in-one design reduces hardware and installation costs, while varifocal dual-sensor imaging (infrared + color) delivers accurate plate reads in low light, inclement weather, and challenging conditions. With onboard AI processing, the CT-45 eliminates the need for external servers, lowering complexity while boosting performance. Fully TAA/NDAA compliant, the CT-45 is ideally suited for airports, municipalities, government facilities, and other environments with strict security requirements. “Since the launch of the TagMaster integration earlier this year, we’ve seen momentum from operators looking to tailor their parking technology stack,” said Ryan Nester, VP of Sales & Marketing at Amano McGann. “By expanding our LPR ecosystem with proven, best-in-class technologies, Amano ONE gives clients the flexibility to choose the solution that fits their operations best while ensuring a frictionless experience for their parking patrons.” “At TagMaster North America, our mission has always been to deliver reliable, innovative, and easy-to-deploy solutions that drive measurable value for operators,” said Ali Khaksar, President of TagMaster North America. “The CT-45 was designed with that in mind — providing unmatched accuracy, simplicity, and compliance. Seeing these results come to life within the Amano ONE platform reinforces the strength of our partnership and the impact it’s having for customers across the industry.” For hospitality clients, Amano ONE’s Auto-Enroll feature further enhances efficiency.  When paired with a hotel’s Property Management System (PMS), guest licenseplate data is automatically registered at check-in, granting seamless access throughout the stay. This not only simplifies the guest experience but also reduces administrative workloads for hotel staff. With real-world deployments proving the value of Amano ONE and TagMaster North America together, operators are realizing greater flexibility, operational efficiency, and revenue capture. Amano McGann and TagMaster NA continue to lead the way in delivering powerful, scalable, and reliable parking solutions. To learn more about Amano ONE, email insidesales@amanomcgann.com To learn more about TagMaster North America, Inc., email sales@tagmasterna.com About Amano McGann  Amano McGann, Inc. is a member of the Amano Group, a worldwide organization with annual revenues in excess of $1 billion. As world leaders in the manufacturing and distribution of hardware and software solutions for the parking industry, Amano McGann distributes nationally through branch offices and an authorized distribution network and provides a level of service and experience unmatched in the industry. For more information about Amano McGann’s integrated solutions visit www.amanomcgann.com. About TagMaster North America With nearly two decades of proven deployments across North America, TagMaster North America (TMNA) is a trusted leader in vehicle identification and mobility technology. As a premier provider of both long-range RFID and advanced License Plate Recognition (LPR) solutions, TMNA delivers reliable, field-tested platforms that enhance security, streamline operations, and promote sustainability across parking, security, and transportation markets. From airports and municipalities to universities, healthcare campuses, and commercial facilities, TMNA solutions are designed to scale, adapt, and provide long-term value in even the most complex environments. For more information, visit www.TagMasterNA.com.

tybee island town center streets at sunset
Curb Management Digital Parking Tech IPMI & Member News Municipal/Cities Vendors/Products

Tybee Island Streamlines Payments and Parking Compliance with Passport

Tybee Island, GA – The City of Tybee Island, Georgia, has expanded its partnership with Passport, the leader in curbside payment solutions. This continued collaboration unifies enforcement, permitting, paid parking, and payment processing into Passport’s centralized software suite. This enhancement builds on Tybee Island’s existing use of Passport’s platform, which powers its paid parking operations through the ParkTYB app, and further unifies the city’s curbside management. With the launch of digital permitting, residents and visitors can now apply for, purchase, and manage permits online, eliminating paper-based processes and reducing administrative overhead. Additionally, city staff gain access to integrated tools that simplify financial management, track inventory, and provide real-time insights into usage and trends. “What once required managing multiple vendors and financial processes is now streamlined into one hub, delivering cost savings to the customers and operational clarity for our staff, as well as a smoother experience for our entire community,” said Kat Potter, Parking Supervisor, City of Tybee Island. With a proven track record of facilitating seamless transitions and a deep commitment to supporting cities’ evolving needs, Passport is equipping more than 800 communities across the country with the tools to thrive. “Our partnership with Tybee Island reflects Passport’s commitment to supporting cities as their mobility needs evolve,” said Sam Warnecke, VP of Sales at Passport. “By expanding this collaboration, we’re helping the city build a more connected foundation for managing mobility, one that positions them for long-term efficiency and growth.” Visit the company website to learn how Passport’s parking compliance platform streamlines on-street parking, enforcement operations, and curbside payments for cities of all sizes.  About Passport Passport is the trusted technology partner for over 800 cities and private operators across North America, unifying paid parking, enforcement operations, and payment infrastructure into one platform. By simplifying how municipalities manage and monetize the curb, Passport empowers local leaders to boost compliance, unlock new revenue opportunities, and improve how people move around their communities. Passport helps cities thrive by delivering the tools and insights they need to meet evolving mobility challenges and create community-focused outcomes. Media Contact: pr@passportinc.com

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Digital Parking Tech IPMI & Member News Municipal/Cities Vendors/Products

ParkMobile Partners with the SFMTA on Smart City Parking Program

San Francisco, CA – The San Francisco Municipal Transportation Agency (SFMTA), which manages the city’s transportation system, has announced the launch of ParkMobile in San Francisco. ParkMobile, part of the global mobility company Arrive, will become one of the primary mobile payment providers for the city’s 26,000 on-street parking spaces. San Francisco has been an early adopter of digital parking technology since 2011 and continues to seek opportunities to offer residents and visitors new resources for a seamless urban journey. Through ParkMobile’s industry-leading digital parking tools, drivers now benefit from enhanced convenience features, including timely notifications before a session expires and the ability to extend parking remotely, delivering a more seamless and reliable parking experience. "Parking in San Francisco just got easier, faster and stress-free," said Scott Booker, General Manager of Parking at Arrive. "With ParkMobile, residents and visitors can pay for parking right from their phone. Our intuitive app puts convenience at drivers’ fingertips, saving time and reducing everyday parking frustrations. By partnering with the SFMTA, we’re bringing a seamless, reliable parking experience to one of North America’s busiest cities, helping people spend less time paying for parking and more time enjoying their day." “This collaboration is a testament to the SFMTA’s commitment to optimize our parking systems,” said Viktoriya Wise, SFMTA Streets Division Director. “This new partnership with ParkMobile allows us to improve the customer experience for visitors and residents parking on our city streets,” With more than 120,000 commuters traveling every day across the San Francisco-Oakland Bay Bridge alone, workers are continuing to return to San Francisco's offices where an intuitive parking app can make the commute simpler. ParkMobile is proud to help cities like San Francisco reduce traffic and keep moving by allowing drivers to efficiently get off the road and into their desired parking locations–part of Arrive’s mission to ease urban mobility through the integration of smart mobility technology. ParkMobile recommends drivers download the ParkMobile app before their journey. Depending on the location, drivers will pull into a space, easily open the app, select the zone number, space number or input their license plate number, set their parking duration and begin their session, all with a few simple smartphone taps. Alternative methods to complete the payment process via phone will be provided through updated signage located on existing parking meters. For more information, please visit: parkmobile.io. Press contact Contact us at: mediarelations@arrive.com About ParkMobile  ParkMobile, LLC is the leading provider of smart parking and mobility solutions in North America, and part of the global mobility company, Arrive. ParkMobile offers digital solutions to quickly find and pay for on-street and off-street parking via a mobile device. The company also offers parking reservations at stadiums, venues, and metro area garages. ParkMobile’s technology is used in thousands of locations across the U.S. as well as college campuses and airports. Visit ParkMobile.io or @ParkMobile on X for the latest news and information. For Arrive news, visit arrive.com.

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Data IPMI & Member News Mobility Municipal/Cities Technology Vendors/Products

Pumba Parking Releases the 2024–2025 Parking Report for Central Tel Aviv - A First-of-Its-Kind Data Study on Urban Street Parking Behavior

This report was designed for both local drivers searching for parking every day and decision-makers worldwide exploring urban mobility solutions. Using data from more than 1,000 street sensors monitoring 8,000 on-street parking spaces in Tel Aviv, we analyzed hundreds of thousands of parking events to reveal clear patterns: when spots are most available, how long they stay open, how long searches take, how prices compare locally and globally, and much more. For Tel Aviv drivers, it is a practical guide with insights and tips to reduce time and frustration when searching for parking. For municipalities and industry professionals, it serves as a case study of what computer-vision-based infrastructure can deliver: realtime occupancy monitoring, demand analysis, and the potential to reduce congestion, save CO2 emissions, and create more efficient curb management. Click here to read the full PDF. Pumba Team

City of Bangor, Maine
Digital Parking Tech Enforcement IPMI & Member News Municipal/Cities Vendors/Products

Bangor Clears $9,000 in Unpaid Parking Fines

This summer, starting July 1st, the City of Bangor, Maine, launched a parking ticket amnesty program allowing overdue fines to be paid without late fees. The program came ahead of the introduction of The Barnacle, a new windshield-mounted enforcement device designed to replace traditional boots. By the end of the month, more than $9,000 in unpaid parking tickets were resolved, demonstrating the success of a program built on fairness and equity.[1][2] A CLEAN SLATE: THE AMNESTY PROGRAM Recognizing that past violations can snowball into burdensome penalties, Bangor’s July amnesty initiative allowed residents with violations over 30 days old to pay only the original fine, waiving late fees and doubled penalties.[2] To ensure residents knew about the opportunity, the city launched a broad publicity campaign that included announcements on local TV and radio stations, social media posts, updates on the city’s website, and signage in municipal garages and downtown areas. This outreach helped spread the word quickly, encouraging compliance, giving people a fresh start, and generating strong community engagement.[3] THE NEXT CHAPTER IN PARKING COMPLIANCE With the amnesty program wrapping up, Bangor prepared to roll out Barnacle devices for ongoing enforcement. Replacing the traditional wheel boot, the Barnacle attaches to a vehicle’s windshield, making it immediately visible and unsafe to drive until resolved. Drivers receive clear instructions for fast, convenient payment and self-removal.[2][4] “The beginning of August, we are launching what’s called the Barnacle, and the Barnacle is what used to be the boot on a car. So instead of on a tire, it’s going to be on the windshield. And so we wanted people to kind of get their ducks in a row in terms of parking so that they don’t have to receive the Barnacle and we wanted to kind of have that time to be able to explain what the Barnacle is,” said Biguita Hernandez-Smith, Economic Development Officer for the City of Bangor.[3] This approach ensures compliance while minimizing disruption, damage, and wait times. PARTNERSHIPS DRIVING SUCCESS  Bangor’s Business & Economic Development Committee emphasized that this success comes from strong collaboration across departments—from finance to code enforcement. Pairing digital tools like the ParkMobile app, a fair forgiveness program, and Barnacle enforcement is helping the city deliver on its promise to make downtown parking easier, more accessible, and more efficient.[5] SETTING A MODEL FOR OTHER CITIES Bangor’s early results show how cities can pairBst compliance and trust. By recovering thousands in unpaid tickets while giving drivers a path to catch up, Bangor is setting an example for other municipalities facing similar challenges.  Watch the Full News Story [6] Sources: Bangor Daily News (September 5, 2025). “Bangor recouped $9K in unpaid parking tickets after threatening to use the ‘Barnacle’.” Bangor Daily News. Retrieved September 16, 2025. News Center Maine Staff (July 10, 2025). “Drivers can take advantage of Bangor parking ticket amnesty before the city deploys the ‘barnacle’.” News Center Maine. Retrieved September 16, 2025. WABI Staff (July 8, 2025). “Bangor to grant amnesty in July for parking violation fees.” WABI (local news). Retrieved September 16, 2025. WGME Staff (July 10, 2025). “‘Barnacle’ parking enforcement is coming to Bangor.” WGME 13 News. Retrieved September 16, 2025. Bangor Mike Staff (July 14, 2025). “July 7, 2025 Bangor City Council Committee Meetings.” Bangor Mike. Retrieved September 16, 2025. Bangor Mike Staff (July 8, 2025). “Bangor to Grant Amnesty in July for Parking Violation Fees.” WABI TV5 News. Retrieved September 16, 2025.

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Curb Management Digital Parking Tech Enforcement IPMI & Member News Municipal/Cities Vendors/Products

Bethlehem Parking Authority & Cleverciti Expand Partnership With On-Street Detection, Guided Enforcement & Digital Signage for Wayfinding

Bethlehem, PA — Following the success of its curb management pilot project with Cleverciti, the Bethlehem Parking Authority (BPA) is taking the next step. The two organizations have now extended their partnership to roll out on-street detection, increased enforcement efficiencies, and digital signage for wayfinding—strengthening Bethlehem’s efforts to manage curb usage, traffic flow, parking compliance and the overall mobility experience. Building on a Strong Foundation Earlier this year, BPA and Cleverciti launched a pilot project using Cleverciti’s AI-powered aerial sensors to monitor offstreet availability, occupancy, turnover and compliance in Bethlehem. This pilot has already delivered valuable real-time data, enabling smarter decisions on parking operations. That foundation has proven the value of data-driven curb management for Bethlehem, and now the stakes are rising: to make all of parking more responsive, compliant, and navigable. What’s New: On-Street Detection & Guided Enforcement Under the expanded scope: On-Street Detection: Additional sensors will be deployed along selected streets and to detect when vehicles are occupying curb zones. These will not only monitor if a space is in use, but also capture metadata around duration, turnover, and unauthorized uses (e.g. overstay, loading vs. passenger drop-off vs. parking). Enforcement Efficiencies: With more precise detection data, the BPA can guide enforcement practices toward the broader goal of achieving compliance rather than issuing tickets. Automated alerts will notify officers when violations occur, allowing for more efficient responses. Over time, as patterns of misuse are revealed through data, enforcement strategies can become even more efficient and proactive, reducing the need for ticketing while increasing overall compliance. Wayfinding via Digital Signage One of the most visible changes will be the addition of digital signage across key entry points and thoroughfares: Signs installed at strategic locations will display real-time curb and space availability, guiding drivers toward available areas. The signage will also help with wayfinding: showing directions to nearby parking resources, loading zones, special event zones, or accessible parking. The aim is to reduce cruising, congestion, and emissions caused by drivers circling in search of parking, while sharing impactful information with the community and improving the predictability and experience of arriving in downtown and event areas. Expected Impacts & Benefits: Benefit - What It Means for Bethlehem Improved Compliance / Reduced Violations - Guided enforcement fueled by accurate, real-time detection means fewer illegally parked vehicles, overstays, or misuse of special curb zones. Reduced Traffic Congestion - With wayfinding and visible guidance, drivers waste less time circling, freeing up curb space and easing flow. Better Use of Curb Assets - Data will reveal where curb space is under-utilized or misused, allowing BPA to reallocate, redesign, or manage zones dynamically. Enhanced User Experience - Residents, visitors, delivery drivers, and businesses benefit from clearer information, more reliable parking, and easier navigation. Environmental & Operational Efficiency - Less idling, smarter routing, and more efficient enforcement reduce emissions and minimize overtime or inefficient staff deployment. “These solutions mark another important step in our commitment to providing innovative, data-driven solutions that enhance the parking experience in Bethlehem,” said Steven Fernstrom, Executive Director of the Bethlehem Parking Authority. “Having access to accurate usage data is foundational to creating a more accessible and vibrant downtown for residents, businesses, and visitors.” “Cleverciti is proud to deepen our partnership with the Bethlehem Parking Authority,” said Sonny Samra, Chief Revenue Officer, Cleverciti. “From our initial deployment, we have seen both the challenges and the opportunities for parking in Bethlehem. Adding detection, guided enforcement, and wayfinding signage allows for an integrated approach that creates a closed loop system—where data is continuously collected, analyzed, and acted upon —providing real-time information, actionable insights, and visible guidance, so Bethlehem can deliver a better, smarter mobility experience.” What’s Next As rollout advances, BPA and Cleverciti will monitor metrics such as: Uptake in compliant parking (decrease in violations) Reduction in time spent cruising for a spot Changes in turnover and space utilization in detected zones Operational efficiencies (e.g. enforcement response time, staff allocation) Bethlehem’s journey with Cleverciti shows how modern curb management isn’t just a back-office function, but a visible, interactive experience that shapes mobility, access, and the city’s daily flow. This new phase promises to sharpen that experience for everyone.

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Digital Parking Tech Enforcement IPMI & Member News Municipal/Cities University Vendors/Products

T2 Systems Celebrates 20 Years of Transforming Parking Permit Management Through Software Innovations

Indianapolis, IN — T2 Systems, a Verra Mobility (NASDAQ: VRRM) company, announced the 20-year anniversary of its flagship T2 Flex® cloud-based parking permit management and enforcement solution. Since its launch, T2 Flex has helped modernize parking operations for hundreds of universities, municipalities, and private operators. T2 Systems provides the most comprehensive suite of parking and mobility solutions in North America, serving over 2,000 parking organizations. T2 technology manages millions of parking spaces and processes millions of transactions across hundreds of universities, municipalities, and private operators in North America. T2 Flex was one of the first digital browser-based solutions to solve the problem of fragmented, outdated parking systems that cause inefficiencies, silos, and poor customer experiences. Today, T2 Flex is a cloud-based tool that addresses the needs of large universities and cities that struggle to manage complex, high-volume operations spread across multiple systems with its centralized, enterprise-grade T2 UNIFI® Platform for seamless digital payments, virtual permitting, enforcement, and analytics. The T2 Flex platform enables organizations of all sizes to streamline operations, reduce IT burden, and deliver a better experience for customers and administrators. “Two decades ago, T2 Systems launched Flex to lead a technology shift in parking — delivering the first cloud-based, hosted, comprehensive parking system,” said Zack Harmeyer, Senior Vice President of Product at T2 Systems. “Today, Flex is the most advanced parking management platform available, supporting everything from permit sales to license plate recognition (LPR), mobile enforcement, along with Parking Access and Revenue Control System (PARCS) and real-time data analytics across college campuses, hospitals, airports, and cities throughout North America. This milestone is a testament to our customers and partners who helped guide its evolution and shape the modern parking experience.” The flagship Flex platform continues to evolve with software innovations for residential permitting from T2 Reside™, mobile citation payments with Scan & Pay™, and event or interim parking with T2 Tempo™. The company is advancing the solution with T2 FlexForward™, a scalable, fully cloud-hosted solution with enhanced integrations, streamlined user experiences, and deeper connectivity across the T2 UNIFI® Network, which is already being used by more than 60% of Flex customers to enhance parking operations. With its sleek, intuitive interface designed for today’s users, FlexForward provides a faster, cleaner, and easier system to navigate for complex operations or daily tasks. “T2’s collaborative approach to developing FlexForward ensured that customer feedback directly shaped the product. The result is a platform with meaningful enhancements, from the powerful global search to a more intuitive design that streamlines workflows and improves efficiency,” said Andrew Woloszczuk, Permit Specialist and Adjudications Lead, at Duke University. As the industry’s longest-standing and most widely adopted parking management enforcement solution, Flex powers mission-critical parking operations for more than 100,000 users across more than 400 installations in North America. “T2 has been our go-to parking strategy for nearly 25 years, and we’ve been using the Flex platform for the past 18 years,” said Josh Cantor, Director of Parking & Transportation at George Mason University. “From being the first customer of T2’s Parking Access and Revenue Control System (PARCS), to the integration of collections, pay stations, and license plate recognition, T2 has given us the ability to keep expanding our parking solutions under a single platform.” To celebrate the anniversary, T2 is launching the #Flex20 campaign featuring customer spotlights, historical insights, and product roadmap previews at its annual T2 Connect event, the parking industry’s largest and longest-running customer user conference. About T2 Systems T2 Systems, a Verra Mobility company, provides the most comprehensive suite of parking and mobility solutions in North America, serving over 2,000 customers, including universities, municipalities, and private operators. With industry-leading platforms like T2 Flex®, T2 UNIFI®, and Velocity™, T2 helps organizations manage parking permits, enforcement, access, payments, and mobility with confidence. T2 Flex® and T2 UNIFI® are registered trademarks of T2 Systems, Inc. About Verra Mobility Verra Mobility Corporation (NASDAQ: VRRM) is a leading provider of smart mobility technology solutions that make transportation safer, smarter, and more connected. The company sits at the center of the mobility ecosystem, bringing together vehicles, hardware, software, data, and people to enable safe, efficient solutions for customers globally. Verra Mobility’s transportation safety systems and parking management solutions protect lives, improve urban and motorway mobility, and support healthier communities. The company also solves complex payment, utilization, and compliance challenges for fleet owners and rental car companies. Headquartered in Arizona, Verra Mobility operates in North America, Europe, and Australia. For more information, please visit www.verramobility.com.

Passport Logo - Passport Issues City Alert to Help Combat Fraud & Protect Consumers
Digital Parking Tech Enforcement IPMI & Member News Municipal/Cities Vendors/Products

City of Boston Modernizes Parking with Passport’s Unified Platform

Boston, MA – The Boston Transportation Department (BTD), including the Office of the Parking Clerk, is upgrading its digital parking infrastructure with Passport, the most trusted technology partner for innovative curb management solutions. The initiative replaces Boston’s decades-old parking system with a unified, digital platform designed to streamline operations, enhance compliance, and improve service delivery for residents, businesses, and visitors. “As part of our commitment to modernizing city services and improving the day-to-day experience, this move makes parking in Boston simpler, fairer, and more efficient,” said Jascha Franklin-Hodge, Chief of Streets for the City of Boston. “From day one, Passport has worked hand-in-hand with us, learning the nuances of our operations and configuring its platform to support a data conversion of over 30 million records and facilitating the sharing of information across departments. Together, we’ve replaced a 40-year-old system of siloed tools with a flexible foundation that will let Boston embrace whatever the future of mobility brings, while giving residents a more transparent, accessible experience today.” “Our ability to deliver the best experience to our constituents relies on the hardworking teams in the city and technology systems that are reliable and secure,” said Santiago Garces, Chief Information Officer for the City of Boston. “Passport was an incredible partner in making the transition to our new system go smoothly. And, by insourcing the management of phones, network, and equipment, our DoIT team was able to save 42% of the annual costs that were previously outsourced to the previous vendor." Just 72 hours after replacing the city’s former vendor, Passport’s end-to-end platform processed more than $750,000 in payments. Since the launch, Passport has processed over $17 million in curbside payments. BTD teams have embraced the technology with speed, hitting 111% of the previous system’s digital activity and completing over 13,000 constituent-serving actions by day three, from appeals and residential permit approvals to citation payments and hearing scheduling. This rapid rollout and immediate impact highlight Passport’s ability to help Boston move faster, serve better, and deliver a seamless experience city-wide. As part of this system-wide upgrade, the highly used ParkBoston app has returned to its original provider, Passport. The app has been upgraded as a key part of the city’s broader digital parking system transformation. Passport’s integrated solutions bring together parking enforcement, permitting, mobile payments, and data management into a single platform, helping one of the largest American cities: Simplify permitting and ticket appeals with a user-friendly, mobile-accessible system Increase transparency around parking rules, notices, and fees Support better compliance and reduce administrative burden across city departments “Boston joins a growing list of cities rethinking how curb space is managed,” said Khristian Gutierrez, co-founder and CEO of Passport. “This collaboration exemplifies what Passport's platform was built for: partnering with forward‑thinking cities to simplify the complex work of managing the curb, with a solution that evolves alongside them. BTD leadership has a tremendous vision for its curbs, and we’re honored to stand by their side during this digital transformation. With our open, API-first platform as Boston’s new foundation, we’re excited for this journey together, helping the city stay ahead of mobility innovation and deliver a seamless, transparent experience for its community.” “In order to deliver such an ambitious and transformative project, the City of Boston engaged Accenture’s public service practice to provide services that included project management, training support, business process improvement, and change management. Tim Rogers, Managing Director in Accenture’s Public Service practice, said: "We’re proud to collaborate with the City of Boston to drive this significant transformation of its parking infrastructure. By leveraging digital technologies, we're helping to create a more efficient, user-friendly parking system that simplifies enforcement, permitting, and payment processing, ultimately enhancing the overall experience for residents, businesses, and visitors." Passport has processed over $4 billion in curbside payments and supports more than 800 municipalities and private operators across North America. Its platform touches one in five Americans through tools like digital permits, mobile parking payments, and citation management. For more information, including best practices and resources, visit https://www.passportinc.com/. About Passport Passport is the trusted technology partner for over 800 cities and private operators across North America, unifying paid parking, enforcement operations, and payment infrastructure into one platform. By simplifying how municipalities manage and monetize the curb, Passport empowers local leaders to boost compliance, unlock new revenue opportunities, and improve how people move around their communities. Passport helps cities thrive by delivering the tools and insights they need to meet evolving mobility challenges and create community-focused outcomes. Media Contact: Aimee Eichelberger (312) 952-1528 Passport@983group.com

Wooden Benches along a Path in a Waterfront Park facing a Beautiful Harbour full of Moored Boats at Twilight. Camden, ME, United States.
Digital Parking Tech Enforcement IPMI & Member News Municipal/Cities Vendors/Products

Camden, ME Launches Complete Park Loyalty Platform

The Town of Camden, Maine, known as the place “where the mountains meet the sea,” has officially launched the complete Park Loyalty platform, including Enforce Pro, Process Pro, and Permit Pro. Camden is one of New England’s most picturesque destinations, attracting thousands of visitors each year for its harbor, downtown, and outdoor recreation. With such a strong tourism presence, parking management is more than a convenience; it is a critical part of supporting local businesses, residents, and the visitor experience. By deploying the full Park Loyalty ecosystem, Camden now benefits from: Enforce Pro for smarter, fairer enforcement. Process Pro for streamlined citation processing and customer service. Permit Pro for a brand-new digital permit program, giving the Town new tools to manage curb space and demand. Together, these solutions create an integrated enforcement and permitting platform that improves compliance, balances parking demand, and provides greater convenience for users. This deployment also includes an integration with Flowbird (Arrive), including meters and their text payment platform, brought to Camden by Butts Ticket Systems (BTS). Park Loyalty is proud to welcome Camden to our growing customer community and looks forward to supporting the Town as it strengthens its parking management strategy in one of Maine’s most beautiful coastal settings. About Park Loyalty Park Loyalty makes parking software simple. Our Pro Solutions platform, including Enforce Pro, Process Pro, Permit Pro, and Rewards Pro, delivers enforcement, processing, permitting, and rewards solutions for agencies of every type. Whether you manage a municipality, university, transit authority, hospital, private operator, or any other parking operation, we offer the flexibility to be the right-fit solution.  We are leaders in omnichannel enforcement, supporting your operations whether enforcement is conducted by on-street patrolling officers, through mobile LPR vehicles, or within automated, frictionless parking facilities. Citations can be issued on the windshield, by ticket-by-mail, or as e-citations, it is all supported within the same platform. With proven rapid deployment, an ever-growing integrations partner network, and deep industry expertise, Park Loyalty ensures that no matter how you manage enforcement, we can support you.  By connecting frontline enforcement with back-office processing, permit management, and customer engagement, Park Loyalty empowers agencies to increase efficiency, strengthen compliance, and deliver measurable results for their communities. Learn more: parkloyalty.com

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