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Airports Curb Management Data IPMI & Member News Technology Vendors/Products

Automotus Partners with Sacramento International Airport to Automate Curb Management

Los Angeles, CA –  Automotus has announced a partnership with Sacramento International Airport (SMF) to optimize operations at the airport’s pickup and drop-off terminals. Automotus, a leader in automated curb management technology, will deploy its computer vision platform at SMF’s pickup and drop-off areas to streamline curbside activity, reduce congestion, enhance safety, and improve the passenger experience. Through Automotus' solutions, SMF will gain the ability to monitor curb activity in real time, gather valuable data on vehicle flow, and proactively manage traffic to ensure smooth operations for all travelers. Sacramento International Airport joins other major cities, such as Pittsburgh, Philadelphia, Atlanta, and Fort Lee (NJ), that are deploying Automotus curb management solutions to enhance safety and reduce congestion and emissions through automation. “Our work with Sacramento International Airport underscores the growing demand for smarter, data-driven curbside solutions,” said Jordan Justus, CEO of Automotus. “By automating what used to be manual monitoring, we’re helping airports like SMF improve efficiency, reduce emissions, and create a better experience for travelers and operators alike.” “Managing curbside traffic has become increasingly complex with the growth in rideshare, delivery services, and private vehicle traffic,” said Sheri Thompson-Duarte, Deputy Director of Operations and Public Safety at SMF. “Our partnership with Automotus enables us to better understand and manage these changing demands and to automate certain functions to reduce congestion, minimize idling, and create a more efficient experience for everyone visiting the airport.” For more information, visit www.automotus.ai About Automotus Automotus is the leader in automated curb management, working with cities and airports to make communities safer, healthier, and more accessible by addressing the growing competition for curb space. With first-of-its-kind computer vision technology deployed at the curb, Automotus automates curb operations and enforcement – enabling cities, airports, fleets, and small businesses to manage curb activity, make data-driven decisions, and incentivize EV adoption – all without the need for a parking app or kiosk.

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Data Digital Parking Tech IPMI & Member News Vendors/Products

PayByPhone and SKIDATA Sign Strategic Global Partnership to Deliver Seamless, Integrated Gated Off-Street Parking Experience

Vancouver, Canada – PayByPhone, a global leader in mobile parking payments, has signed a strategic global partnership with SKIDATA, an international leader in the field of parking and access control solutions and their management, to join SKIDATA Connect, an all-in-one platform for managing customer experiences in the Parking & Mobility and Sports & Entertainment industries. PayByPhone users will soon be able to enjoy smooth, secure and convenient entry at hundreds of off-street gated garages thanks to SKIDATA‘s extensive global coverage across Canada, France, Germany, Switzerland, the United Kingdom and the United States as the service is rolled out. Jonny Combe, Chief Executive Officer and President, PayByPhone, says, “By establishing long-term partnerships that enable intelligent, connected solutions for our drivers, we deliver on our promise of simplifying our users’ journeys. This strategic collaboration with SKIDATA further enhances that pledge by continuing to significantly expand our global footprint in gated off-street parking and delivering a truly integrated experience though our AutoPay and Pay on Exit functions. Thanks to SKIDATA Connect’s versatility, PayByPhone will be integrated quickly and seamlessly.” The first city to benefit from this new partnership will be Miami, Florida. Christopher Archer, Senior Vice President of North America for SKIDATA, says, “SKIDATA focuses on cultivating global partnerships with best-of-breed companies that share our commitment to creating seamless, intuitive experiences for end users. PayByPhone fits this criterion perfectly. Our newly signed partnership not only enables us to maintain our promise to our clients to enhance SKIDATA’s service offering, but also it ensures a simple, secure, and sustainable solution that continues to reshape the future of visitor management for parking operators.” Carmen Donnell, Managing Director North America for PayByPhone, says, “We’re delighted to be able to launch this partnership first in Miami, where PayByPhone has been a parking provider to Downtown Miami for the last 16 years. By expanding our gated off-street parking presence across locations in both the City of Miami and Miami Beach, we bring additional benefits and convenience to our users, who can use the same app they already trust for on-street parking, which ultimately helps to simplify another important aspect of their journey.” Other locations in the US and Canada as well as those in France, Germany, Switzerland, and the United Kingdom will follow over the next few months. To use AutoPay, drivers simply opt-in in the PayByPhone app before starting their journey. Once activated, they can enter and exit participating garages without taking a ticket, visiting pay stations, or even opening the app. For Pay on Exit, drivers also have to opt-in, can enter and exit participating garages without taking a ticket, and pay via the PayByPhone app before exiting the garage. To learn more about PayByPhone, visit www.paybyphone.com. Follow PayByPhone on Facebook, Instagram and LinkedIn. For more information on SKIDATA, visit, www.skidata.com. ABOUT PAYBYPHONE PayByPhone is a global leader in mobile parking payments. We simplify the journeys for millions of people through our smart, intuitive mobile payment technology and exciting features. We work with over 1,300 cities and operators across the UK, North America, France, Germany and Switzerland. More than 110 million drivers worldwide have downloaded the PayByPhone app to simplify their parking and vehicle payments to date.  To discover how our products and services can elevate your driving experience, please visit www.paybyphone.com. PayByPhone. We simplify your journey, so you can focus on what matters most. ABOUT SKIDATA SKIDATA is an international leader in access solutions and their management. Worldwide, leading companies and operators of airports, shopping malls, cities, office buildings, hotels, hospitals, universities, ski resorts, stadiums, and amusement parks rely on secure, future-oriented, and reliable access solutions for people and vehicles. SKIDATA is the reliable partner from the first consultation to perfect service. SKIDATA places great value on providing solutions that are intuitive, easy to use, and secure for the end customer. The integrated concepts of SKIDATA solutions help clients optimize performance and maximize profits. SKIDATA is part of ASSA ABLOY Group, the global leader in access solutions. Every day, we help billions of people experience a more open world. Press contact: Sarah Claridge Communications Consultant Indaba sarah.claridge@weareindaba.com  (+44) 207 692 4964

Passport Logo - Passport Issues City Alert to Help Combat Fraud & Protect Consumers
Curb Management Data IPMI & Member News Municipal/Cities Technology Vendors/Products

Passport Shares Top Parking Violations Across U.S. Cities, Offering New Insight Into Curbside Behavior

Charlotte, NC – Street sweeping, expired plates, and overtime parking top the list of the most common on-street parking violations across the U.S., according to new data released today by Passport, the most trusted technology partner for innovative curb management solutions. Analyzing tens of millions of citations from hundreds of cities and private operators across North America, Passport’s data reveals which violations occur most frequently and how cities can use digital enforcement tools to improve transparency, safety, and compliance. “Meaningful parking data goes beyond payment and citation counts, it provides a dynamic view of how people move through and interact with cities,” said Gene Rohrwasser, CTO of Passport. “With our platform, cities can shift from reactive enforcement to proactive curb management, making streets safer and more efficient, all while driving compliance.” The top 5 on-street parking violations nationwide include: Street sweeping - parked during scheduled cleaning. In the City of Denver, 1 in 3 tickets issued in 2024 were for street sweeping infractions. Meter violation – expired or unpaid meter. In the Chicagoland area, expired meters, street cleaning violations, and nighttime parking rule violations were the top three infractions. While Florida beach towns, where parking turnover is critical to accommodate needs, overtime parking is enforced more than meter payments Expired plate – out-of-date vehicle registration No standing zone/tow away – impeding traffic or emergency access No resident permit – unauthorized parking in residential zones Lesser-known infractions also have serious consequences, and data shows that more cities are increasingly focused on violations that affect public safety, such as parking in no-standing zones or ADA spaces. These violations may be fewer in number, but the public safety risks they address are greater. Among other citations issued nationwide, cities are enforcing violations like: “Daylighting” - a new initiative to address visibility and safety at intersections. It usually includes a physical barrier, such as posts or granite blocks, to prevent vehicles from parking next to intersections, and is already happening in cities like Berkeley, CA; Lancaster, PA; Orlando, FL; Portland, OR, and more. Parking too far from the curb  - most common in cities like New York and Chicago Blocking your own driveway  - most frequently enforced in New York City Parking during a "snow emergency" -  which can still be issued in 70°F weather Parking facing the wrong direction  - tickets issued mostly in Texas and California As cities rethink how curbs are used for parking, deliveries, transit, and pedestrians, Passport’s technology provides a single source of truth. By unifying paid parking, digital permitting, enforcement and curbside payment data, municipalities can better allocate resources, improve accessibility, and engage residents more transparently. Passport supports over 800 cities and private operators across North America and has processed more than $3.5 billion in curbside payments to date. With Passport’s platform, cities can attach photo evidence to citations, reducing unnecessary appeals while prioritizing safety violations. For more insights, visit passportinc.com About Passport Passport is the trusted technology partner for over 800 cities and private operators across North America, unifying paid parking, enforcement operations, and payment infrastructure into one platform. By simplifying how municipalities manage and monetize the curb, Passport empowers local leaders to boost compliance, unlock new revenue opportunities, and improve how people move around their communities. Passport helps cities thrive by delivering the tools and insights they need to meet evolving mobility challenges and create community-focused outcomes. Media Contact: Aimee Eichelberger (312) 952-1528 Passport@983group.com

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Data Finance IPMI & Member News Technology Vendors/Products

Rezcomm Awarded National Contract by League of Oregon Cities via NPPGov 

Rezcomm, the global leader in modular ecommerce solutions for parking, travel, and public infrastructure, has been awarded a national cooperative procurement contract by the League of Oregon Cities, enabling public-serving agencies to purchase Rezcomm’s platform directly through NPPGov, one of the largest cooperative purchasing networks in the United States. The contract provides pre-approved access to Rezcomm’s full suite of ecommerce, CRM, and analytics tools - streamlining procurement and accelerating digital transformation for eligible organizations across all 50 U.S. states. “This contract is a milestone in Rezcomm’s expansion across North America,” said Marc Ive, CEO of Rezcomm. “It makes it easier than ever for public-serving organizations to access future-ready digital tools while remaining fully compliant with procurement regulations. We’re proud to support municipalities, airports, and civic venues as they modernize operations and deliver better services to the communities they serve.” Faster procurement through NPPGov NPPGov offers publicly solicited contracts that meet the highest compliance and competitive bidding standards. Membership is free, and any eligible public agency, such as cities, counties, airports, universities, and healthcare providers, can “piggyback” on existing contracts to avoid delays and reduce administrative overhead. “Our mission at NPPGov is to simplify procurement for public agencies, and this partnership with Rezcomm delivers exactly that,” said Bill DeMars, Executive Director at NPPGov. “We’re excited to welcome Rezcomm to our contract portfolio, giving agencies fast access to a proven platform with the power to transform public services.”  What the contract covers Through the League of Oregon Cities contract, NPPGov members gain access to Rezcomm’s all-in-one booking and engagement platform, including: Parking & Reservations: Online booking for parking, lounges, fast track, EV charging, events, and more Revenue Optimization: Dynamic pricing and yield tools powered by real-time analytics CRM & Marketing Automation: Personalized experiences, first-party data capture, and loyalty programs Operational Automation: Predictive AI, automated messaging, and real-time notifications Compliance & Resilience: Hosted on AWS with certified data protection, privacy, and uptime standards Included Support: Onboarding, training, and 24/7 helpdesk - at no additional cost Expert Team Access: Data analysts, marketers, revenue and operational specialists to drive success Rezcomm is already trusted by some of the world’s busiest airports and public operators, delivering secure, scalable technology for mission-critical environments. Why it matters This cooperative purchasing agreement is designed to eliminate procurement friction and support rapid innovation for public sector leaders. Key benefits include: No RFP Required – Contract is competitively solicited and ready to activate Nationwide Eligibility – Approved for use in all 50 U.S. states Fully Compliant – Meets public procurement and audit requirements No Membership Fee – Free to join NPPGov Faster Go-Live – Services can be launched in weeks, not months Whether managing city parking, operating an airport, or expanding public amenities, Rezcomm offers a streamlined route to modernization - without compromising procurement governance. What happens next The contract is now live. Agencies can activate access immediately and begin working with Rezcomm’s dedicated team of onboarding specialists, marketers, data analysts, and revenue experts. To learn more or to activate the contract, visit: https://info.rezcomm.com/nppgov About Rezcomm Your customers expect joined-up services. With Rezcomm Marketplace, your platform delivers exactly that - seamless, personalized experiences across digital and physical touchpoints. Originally built for airports, Rezcomm now powers travel hubs of all kinds. Our modular, AI-driven platform combines ecommerce, CRM, reservations, BI, and marketing. By giving organizations full data ownership and rich predictive analytics, Rezcomm helps them personalize every interaction, automate operations, and unlock new revenue at scale. Rezcomm supports clients globally and holds industry-leading certifications, including PCI DSS Level 1 Version 4.0 and Cyber Essentials Plus. Learn more at rezcomm.com. For press or partnership enquiries, contact Sarah Tull, Director of Communications, at sarah.tull@rezcomm.com.

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Airports Data Digital Parking Tech IPMI & Member News Vendors/Products

Manchester Airport Group and BookFlowGo Named Finalists for 2025 British Parking Awards’ Parking Technology Award

London, UK – Manchester Airport Group (MAG) and BookFlowGo have been shortlisted as finalists for the prestigious Parking Technology Award at the 2025 British Parking Awards. The recognition comes for MAG and BookFlowGo’s complex migration from its legacy valet technology to ParkIT, BookFlowGo’s cloud-based valet management platform. Working hand-in-hand, MAG and BookFlowGo delivered a 13-month program that migrated seven car parks across Manchester, East Midlands, and London Stansted airports. The project achieved a seamless transition from its legacy system to a cloud-based infrastructure with zero operational downtime and no passenger impact. “We are honored to be named finalists for the Parking Technology Award,” said Oli Ashford, Managing Director of BookFlowGo. “This was an extraordinary project that has transformed valet parking services at all of MAG’s airports. And the benefits will only increase as MAG continues to grow.” Key highlights of the migration include: Zero downtime and no passenger disruption across three of the UK’s busiest airports 17 dry runs and six live cutovers, each managed in live airport environments 100+ staff trained and supported during the rollout Full integration across all self-service kiosks and lockers A modern user interface delivering better staff experience and efficiency MAG’s cloud-based valet platform provides real-time vehicle tracking, operational visibility, and data-driven decision-making, enabling MAG to deliver a more efficient valet service and a better experience for passengers. Customers benefit from a seamless check-in experience and airport managers have full operational visibility at their fingertips. “This is the smoothest landing of a high-profile system change that I’ve seen in my time at MAG,” said David Naughton, Technology Product Manager at Manchester Airport Group. The nomination underscores how strategic collaboration and meticulous planning can deliver transformative results in complex, high-volume environments. The success of this program is now seen as a blueprint for digital upgrades across airports, demonstrating how integrated valet, pre-booking, and self-service solutions can drive both operational excellence and passenger satisfaction. About BookFlowGo BookFlowGo is a leader in digital parking and mobility solutions, providing innovative, cloud-based platforms that transform how operators manage parking, valet, and pre-booking services. Through its ParkIT valet management system, Chauntry Parkspace pre-booking platform, and Future Generation Services (FGS) self-service kiosks, BookFlowGo helps airports and parking operators deliver seamless, data-driven, and customer-focused solutions. The company can be found online at https://bookflowgo.com. About Manchester Airport Group (MAG) Manchester Airport Group (MAG) is the UK’s largest airport group, owning and operating Manchester, London Stansted, and East Midlands airports. Serving more than 60 million passengers annually, MAG is committed to delivering world-class airport services, sustainable growth, and enhanced travel experiences. MAG can be found online at https://www.magairports.com. About The British Parking Awards Created and presented by Parking Review magazine, the British Parking Awards are an independent competition. The awards recognize the leading examples of car park management, enforcement, design, and teamwork throughout the UK. For more information, visit https://www.britishparkingawards.uk.  

Portier VISION Parking Guidance System
Data IPMI & Member News Municipal/Cities Parking Facilities Technology Vendors/Products

City of Passaic Installs Portier VISION Parking Guidance System in New Municipal Garage

Portier, a global leader in intelligent parking guidance and smart mobility solutions, is pleased to announce the successful installation of its Portier VISION camera-based parking guidance system at the newly opened Passaic Municipal Garage, a major infrastructure investment by the City of Passaic, New Jersey to ease parking congestion and support downtown growth. The system was delivered and installed by Portier’s U.S. integration partner, Precision Technology Solutions (PTS), known for deploying scalable, high-performance parking technologies nationwide. Located at Passaic and State Streets in the heart of downtown, the 300-space parking facility was designed to serve city government staff, commuters, and visitors to nearby shops, restaurants, and the soon-to-be-built bus depot. The garage features EV charging stations, designated short- and long-term parking areas, and enhanced security features. A key innovation is the implementation of real-time parking guidance powered by Portier VISION. The Portier VISION system uses advanced camera-based sensors to detect occupancy and guide drivers to open spaces using overhead LED indicators and dynamic digital signage. This technology significantly reduces the time drivers spend circulating in search of parking, easing traffic flow in and around the garage and enhancing the overall visitor experience. For this project, the installation includes both indoor and outdoor camera units – all integrated into a single, seamless user experience. At the core of the solution is Portier HOST, Portier’s powerful cloud-based management and analytics platform. Portier HOST gives the City of Passaic full visibility into garage activity, including space utilization, dwell time, and turnover, empowering city officials to make informed decisions and optimize parking operations over time. The platform is accessible from any device and allows for remote system management, automated reporting, and integration with third-party systems such as mobile apps or payment platforms. "By combining Portier VISION with the HOST platform, the City of Passaic gains a modern, data-driven approach to managing parking in a high-demand area," said Steve Gorski, Vice President of Portier USA. "It’s a great example of how smart parking infrastructure can contribute to smoother mobility and better urban experiences." Passaic mayor Hector C. Lora stated, “I’m excited about the introduction of this new technology in this state-of-the-art parking facility that will bring great benefits for those who work and visit the city. We deeply appreciate Portier VISION for collaborating with the City of Passaic to address parking concerns in an innovative and practical way. We look forward to incorporating this technology in future projects to come.” This installation is part of a broader effort by city officials to enhance downtown accessibility and support economic development, made possible through a mix of state funding, municipal bonds, and innovative parking policies. The garage also includes future-ready design features, such as prefabricated components and mixed-use retail space on the ground level. To learn more about Portier’s parking guidance solutions and the Portier HOST platform, visit www.portier.host. For more information on Precision Technology Solutions, visit https://www.precisiontimesystems.com/.

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Data Electric Vehicles IPMI & Member News Technology Vendors/Products

Zevtron Partners with SpotGenius to Monitor EV Charging Spaces with Vision AI Technology

San Diego, CA – Zevtron, the leading provider of intelligent EV charging solutions, announced a strategic partnership with SpotGenius, an innovator in camera-based parking and space monitoring technologies. The collaboration will integrate SpotGenius’ Vision AI Technology into Zevtron’s industry-leading EV charging platform to provide real-time monitoring of EV charging spaces to assure that they are being used properly and that the appropriate vehicle is being charged. The integration leverages SpotGenius’ advanced Camera Vision AI to continuously monitor EV charging stalls. This technology ensures that only electric vehicles are using designated charging spaces and that EVs vacate stalls promptly once charging is complete. The system is designed to: Validate license plate numbers via the Zevtron platform to assure that the correct vehicle is being powered. Detect and prevent misuse of EV charging stalls by identifying gas-powered vehicles occupying EV spaces. Monitor charging session compliance by determining when an EV remains parked after completing its charge. Provide real-time notifications to the Zevtron platform, enabling immediate alerts to charger owners, property managers, or enforcement personnel when a violation occurs. Record detailed data on infractions, including time- and date-stamped evidence, to support enforcement and trend analysis. “This partnership with SpotGenius takes EV charging management to the next level,” said Zevtron’s founder Bob Andrews. “By integrating real-time AI vision monitoring with our platform, we’re not only ensuring that charging infrastructure is used as intended, but we’re also maximizing charger availability for drivers who rely on them.” The combined solution provides actionable intelligence and powerful enforcement capabilities to EV charging owners and operators, reducing the frustration caused by blocked or overstayed chargers. Drivers benefit from improved charger availability, while property owners gain greater control over their EV charging resources. “Our Vision AI was designed to make parking and EV space usage smarter and more efficient,” said Shabbir Karimi, CEO of SpotGenius. “By pairing our technology with Zevtron’s platform, we’re providing a new level of visibility and improving the management of EV charging spaces, ensuring that they remain accessible for those who need them most.” The integrated Zevtron-SpotGenius solution is available immediately and can be deployed across a wide range of properties, including public charging networks, commercial developments and workplaces, airports, and universities and other types of campuses. For more information about Zevtron’s EV charging solutions, visit www.zevtron.com. About Zevtron Zevtron is a leading national EV software and hardware provider based in Carlsbad, California. The company’s products and services are designed to provide flexibility, manageability, and profitability to building owners, institutions, and parking owners who offer EV charging. Zevtron is the only leading EV provider to integrate its technology with leading parking access and revenue control equipment for easy and convenient EV charging management, and its hardware agnostic software platform allows owners to keep 100% of EV charging revenues. Zevtron can be found online at http://zevton.com/.  About SpotGenius SpotGenius is an innovative smart parking management system that leverages computer vision and AI technology to provide you with 'eyes in the parking lot'. Built by a seasoned team of AI experts, SpotGenius is changing how parking management works by providing advanced analytics, robust enforcement triggers, and real-time, spot-level parking data. SpotGenius can be found online at http://spotgenius.com.

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Data Enforcement IPMI & Member News Technology Vendors/Products

Umojo Launches NexShield: The AI Surveillance Platform That Stops Crime Before It Starts

Chicago, IL — Umojo, a leader in smart city, parking, and security technology, announced the launch of NexShield, an AI-powered video surveillance platform that transforms parking security from passive recording to proactive prevention. Built on advanced computer vision and real-time AI analytics, NexShield not only detects suspicious activity—it deters it. “Most surveillance is reactive and labor-intensive,” said Rick Neubauer, Founder & CEO of Umojo. “With NexShield, we’ve built a proactive platform that deters crime and alerts the right people at the right time—helping operators respond faster, reduce risk, and create safer environments.” NexShield doesn’t just watch—it intervenes. High-visibility red/blue lights paired with audio alerts through on-site speakers act as strong deterrents, while AI behavior monitoring flags and escalates suspicious activity in real time. Alerts stream directly into the Umojo Command Center Platform for immediate action, reducing theft, vandalism, and loitering. Through the Umojo mobile app, alerts and notifications can also be sent instantly to facility managers or area rovers—with smart scheduling to ensure that managers are only notified when they are on duty, preventing alert fatigue and ensuring the right people always receive the right alerts. Why NexShield Is Different Audio & Visual Deterrence — Red/blue lights and on-site speaker alerts stop incidents before they escalate. Real-Time Command Center Alerts — Alerts feed directly into the Umojo Command Center Platform, where video is reviewed and escalated to the right team or authority for immediate action. Mobile App Notifications — Sends alerts to managers and rovers, with smart scheduling so only on-duty staff are notified. Video Forensics — Metadata-driven search for fast, precise incident review. Vehicle Fingerprinting (LPR) — Tracks vehicles to flag repeat offenders, stolen cars, and suspicious patterns. Face Detection — Identifies persons of interest and strengthens investigations. Best-in-Class Video Analytics — Advanced AI tools, including occupancy heatmaps, smoke and fire detection, crowd and fight detection, and vehicle break-in detection, deliver powerful insights for safety, security, and operations. Universal Compatibility — A true Swiss Army knife of surveillance, NexShield works with any camera system and across any security or monitoring application, from parking facilities to broader smart city environments. Availability NexShield is available now. To learn more or schedule a live demo, visit www.umojo.com or contact sales@umojo.com. About Umojo Umojo is a leader in smart city, parking, and security technology, delivering mobility platforms, contact center operations, data analytics, and network security that drive operational excellence and superior customer experiences. The Umojo Nexus Platform powers solutions for municipalities, parking operators, and businesses, delivering unmatched insights and control for on- and off-street parking and mobility. Learn more at www.umojo.com.

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Curb Management Data IPMI & Member News Mobility Municipal/Cities Sustainability Vendors/Products

Arcadis Maintains Momentum Deploying CurbIQ Solution Across US Cities with Launch in Los Angeles

Los Angeles, CA – Arcadis, a global leader in design and consultancy for natural and built assets, announced that it will implement CurbIQ, a cutting-edge curbside management solution, for the Los Angeles Department of Transportation (LADOT). Financing from the United States Department of Transportation's Strengthening Mobility and Revolutionizing Transportation (SMART) grant program will fund the project. Creation of a digital inventory of physical curb lane assets in Downtown Los Angeles, covering over 200 curb miles, will lay the groundwork for asset planning and management. Harnessing the power of data-driven insights will evolve curbside management for the city and empower LADOT to make informed planning and operational decisions. CurbIQ’s comprehensive suite of data collection, analysis, and visualization solutions will equip LADOT to dynamically manage the curb inventory in real time. The digital platform integrates surveyed curbside data, demand analysis, and third-party City software data sources. The goal of the project is to reduce congestion and optimize curb use in high-demand areas downtown, leading to better traffic management, more effective use of parking and loading zones, and ultimately a more accessible and efficient urban environment. LADOT has positioned itself as a leader in forward-thinking urban planning by anticipating future needs for large-scale events like the 2026 World Cup and the LA2028 Olympics and taking the initiative to manage curbside access. By integrating demand data, advanced analytics, and dynamic planning capabilities, Arcadis is helping LADOT achieve its goals for the SMART Grant project. The project is currently underway, with Phase 1 slated for completion in December 2025.. Tomas Carranza, the Assistant General Manager and Chief Technology Officer for the Office of Planning & Innovation for LADOT, said: “With its innovative CurbIQ product, Arcadis stands as the ideal partner for LADOT on this transformative journey toward smarter curbside management. Through CurbIQ's advanced analytics and dynamic management platform, we will enhance traffic flow, regulate curbside assets efficiently, and pave the way for a more accessible and organized urban environment. This project marks a significant step toward optimizing curbside management in dense urban areas like Downtown Los Angeles.” Jacob Malleau, Head of Product for CurbIQ at Arcadis, said: “The collaboration between CurbIQ and LADOT exemplifies a commitment to sustainable, resilient, and smart urban infrastructure development. We are excited to see how the data being generated for this project can be used to improve curbside operations in LA, and be a leading example for other cities throughout North America.” Some useful links about this project have been provided below: More info on LADOT’s Coding the Curb Initiative (link) The public facing CurbIQ map of downtown LA’s curb inventory (link) Request page to access the Curb Data Specification data feeds of LA’s curbs (link) Arcadis continues to expand its presence on the West Coast, securing contracts in Seattle, WA, West Hollywood, CA, Kirkland, WA, and numerous other cities across North America. As a trusted curb management solution, Arcadis consistently proves to be the top choice for cities seeking to optimize urban mobility and curbside efficiency. ABOUT ARCADIS Arcadis is the world’s leading company delivering data-driven sustainable design, engineering, and consultancy solutions for natural and built assets. We are more than 36,000 architects, data analysts, designers, engineers, project planners, water management and sustainability experts, all driven by our passion for improving quality of life. As part of our commitment to accelerating a planet positive future, we work with our clients to make sustainable project choices, combining digital and human innovation, and embracing future-focused skills across the environment, energy and water, buildings, transport, and infrastructure sectors. We operate in over 30 countries, and in 2023 reported €5.0 billion in gross revenues. www.arcadis.com

Park Loyalty, City of Glendale - Case Study
Data Enforcement IPMI & Member News Municipal/Cities Technology Vendors/Products

Practical Innovation, Real Results: Glendale’s Modern Parking Enforcement Story

Just 10 miles north of downtown Los Angeles, the City of Glendale faces the same traffic pressures as many of its neighboring cities in LA County, making effective, data-driven parking enforcement essential. From managing turnover in in-demand commercial corridors to maintaining safe curb access for multi-modal transportation, parking plays a vital role in urban mobility. When Jesus Alvarez stepped into his role as Parking Services Supervisor for the City, he brought over a decade of enforcement experience across Southern California cities, and a clear mission: Enhance the City’s enforcement operations with efficiency by upgrading to a modern system, replacing the outdated legacy platform that had become unreliable. "We couldn’t even run basic reports with filters,” Alvarez recalled. “How are we going to provide exceptional customer service when we can’t make data-driven decisions with our enforcement resources?” Challenges before Park Loyalty The City’s enforcement team faced several critical challenges with their old system. Outdated citation software and handheld devices prone to freezing and other connectivity issues that disrupted day-to-day enforcement Rigid reporting tools with missing or unusable data Poor customer support and limited responsiveness Lack of vendor transparency during system outages or failures Inability to use “active” integrations “Updates felt like downgrades. We were stuck with an enforcement tool that just didn’t work for how we needed to operate,” says Alvarez. Time for a change: A platform designed for enforcement reality In previous positions, Alvarez had worked with Park Loyalty Founder and CTO Sriram Somanchi and was drawn to what a new technology partner might offer. Although Park Loyalty was a new company at the time, Somanchi brought extensive experience in parking enforcement, applying the most practical aspects of that experience to the startup from the outset. Glendale became one of the first cities to implement Enforce Pro®, Park Loyalty’s enforcement management solution, and as an early adopter, helped shape its initial product roadmap. What developed was more than just a vendor-client relationship; it was a true collaboration. “We all grew together,” explained Alvarez. “As one of their early cities, we were more than just a customer; we were a partner in what ended up being a truly mutual relationship. It was simple. We’d tell them what we needed, and they’d build it.” This approach is exactly what makes Jesus Alvarez an industry impact leader: someone whose vision and openness helped shape solutions that strengthen operations, benefit communities, and set new standards across the industry. Solutions delivered Customizable reports for vehicle inspections, signage audits, and equipment inventory Smartphone-based handhelds paired with Bluetooth printers for modular field use Real-time analytics and dashboards for officer performance tracking and supervisory management Fast hardware replacement when needed, and responsive support Reliable uptime and proactive monitoring tools that track performance across Park Loyalty and all integrated third-party technologies within the parking ecosystem Practical innovation that works: Operational and officer efficiency The move to smartphone-based handhelds allowed for quick swaps in the field, no reconfiguration required. This minimized downtime and aligned with Alvarez’s goals of operational efficiency. The team also saw improvements in field oversight and training. With Enforce Pro’s productivity reporting, Alvarez could monitor performance trends and provide specific coaching where needed. “If an enforcement officer takes 90 seconds to issue a parking citation while the team’s average is 60 seconds or less, supervisory staff can investigate the reasons behind this trend and offer appropriate support to our enforcement team.” A Technology-First Partner Built for the Future Park Loyalty is a technology-first company, and that shows in its prioritization of development resources. Built with modern architecture and an API-first approach, the Enforce Pro platform is designed for rapid development, scalable integrations, and long-term adaptability. They are more than just dependable. They embody leading-edge technology, unwavering client focus, and a proven track record of success. Alvarez values this commitment to reliability just as much as innovation. As new enforcement challenges arise, he knows the Park Loyalty team can adapt alongside him without the long delays or limitations experienced with many legacy providers. Real-Time Integration Across the Parking Ecosystem One of Glendale’s priorities was interoperability across its entire parking system. One of Enforce Pro’s greatest advantages for Glendale is its ability to pull data from across the City’s parking ecosystem, including: T2 Systems (parking meters) PayByPhone (mobile payments) License Plate Recognition (LPR tools) That means officers can check in real time whether a vehicle is paid or not, reducing errors and disputes. Alvarez also uses the Integrations Dashboard to monitor system latency and performance, making sure everything is in sync. “If latency spikes above a minute, we know something’s off. Whether it’s a meter issue or a network problem, we can catch it before it affects enforcement.” Results: Reliable Enforcement, Better Compliance Since implementing Park Loyalty, the City of Glendale has seen: Improved officer efficiency and uptime in the field Increased citation accuracy and fewer disputed tickets Greater trust and transparency through consistent data Faster response times for hardware and support needs A flexible system that evolves with operational needs And perhaps most importantly for Alvarez: he finally has tools that help him lead effectively. “Whenever we requested something, it was like VIP service. Whoever’s on the call is truly engaged: listening, taking notes, and making sure the issue gets fixed.” Final Word: Why Park Loyalty? Alvarez didn’t hesitate when asked if he’d recommend Park Loyalty to other cities. “Once they see it, they’ll see how easy and smooth enforcement can be. It just works. That makes all the difference.” Key Takeaways for Parking Leaders: Strategic partnerships with your vendors matter Flexibility and adaptability beat out flashy features Real-time integrations drive operational accuracy Data visibility enables better leadership and officer support A technology-first mindset is crucial for staying future-ready Contact Us If you're facing similar challenges or planning your next step in enforcement or citation processing, we’d love to help. Contact us to learn how Park Loyalty can support your goals with proven, scalable solutions. Email: info@parkloyalty.com Website: parkloyalty.com

Smart Parking Technologies, Car Parking
Data Digital Parking Tech IPMI Blog Technology

How to Improve Operational Efficiency with Smart Parking Technology

Technology has redefined how to improve operational efficiency—especially in the parking industry. Today’s operators are leveraging innovative parking solutions like reservation systems, smart sensors, and dynamic pricing to drive growth and streamline operations. A parking reservation system is one of the most effective ways to increase operational efficiency. These platforms allow drivers to reserve spots in advance, reducing search time, traffic congestion, and emissions. Paired with a parking management system, they offer real-time data, enhance space utilization, and improve the overall customer experience. Modern parking lot management software goes even further by providing powerful data analytics. Operators can now measure operational efficiency by tracking occupancy patterns, peak hours, and customer behavior. These insights help optimize operations and support strategic decisions—like implementing dynamic pricing for maximum profitability and leveraging customer data to develop marketing strategies. Digital payments are another game-changer. A parking management app simplifies transactions with contactless and mobile options, reducing staffing needs while increasing convenience and parking lot efficiency. Layout matters, too. The most efficient parking lot layout is one that integrates guidance systems, sensors, and LPR technology to streamline traffic flow and improve the parking efficiency formula. Finally, visibility is key. Once you’ve upgraded with parking management software and an online parking reservation system, use digital marketing to attract users. Listing your location on Google Maps and using SEO can drive traffic and boost bookings. If you're aiming for the most efficient parking lot and looking to grow your business, now is the time to embrace technology. From a parking reservation system to dynamic pricing and data analytics, each step you take builds long-term operational success. David Sparks is the Chief Marketing Officer for Space Genius. David can be reached at dsparks@spacegenius.com.

PRRS Launches Autostart
Data Digital Parking Tech IPMI & Member News Parking Facilities Technology Vendors/Products

PRRS Launches Autostart, a Revolutionary AI-Powered Parking Technology That Delivers Precise Payment Management for Gateless Free-Flow Parking on an Open Payment Network

Denver, CO – PRRS, the leading provider of parking compliance solutions, announced the introduction of Autostart, a groundbreaking AI-powered parking management technology designed to transform the way drivers access and pay for parking. Powered by Paralign’s ARCFlex software and leveraging advanced AI vision, Autostart offers an open network, precise payment activation for gateless, free-flow parking facilities, capturing and verifying license plate data the instant a vehicle enters and exits a facility and automatically charging drivers for the exact amount of time that the parking session lasted via your preferred payment platform. Unlike other payment networks serving the parking industry, this is an open network, which allows parking owners and operators to choose their preferred payment provider for collecting parking fees. “Autostart is a game changer when it comes to parking,” said John Conway, Co-Founder and Chief Business Development Officer for PRRS. “Ticketless parking enables a more efficient, cost-effective, and driver-friendly experience, but it has always been challenging to manage payments fairly and accurately. Autostart solves that problem and makes free-flow parking work for any parking facility.” Autostart provides unmatched convenience and accuracy, including: Instant Vehicle Recognition: The system’s AI vision technology automatically detects and verifies license             plate data upon entry and egress with 99.88% accuracy. Effortless Payment: If the driver is pre-registered with the facility’s preferred payment provider, the system  automatically processes the payment—eliminating the need for tickets, cash, or manual check-ins. Flexible Options for All Parkers: Drivers who aren’t registered with the facility’s preferred payment app can still easily register with that app and pay manually. Real-Time Notifications: For registered users, the facility’s payment provider’s app of choice instantly notifies them when a parking session begins. Precision Billing: Upon exit, Autostart reads the license plate again and activates the payment precisely for the duration of their stay via the facility’s preferred payment app. ARCFlex is already integrated with more than 45 parking payment providers and PRRS is migrating payment providers to Autostart, making it one of the most interoperable and user-friendly parking solutions available. “Until the introduction of Autostart, drivers parking in ticketless parking lots and garages had to pre-pay for a set amount of parking,” said Conway. “The problem is that people don’t always know how long they will park. Meetings run long or people just lose track of time. When that happens parking owners have had to treat overstays as an enforcement issue, sending notices for noncompliance fees. Drivers hate receiving notices for $50 or more. Autostart minimizes this unpleasant pain point.” The launch of Autostart underscores PRRS’ commitment to improving the compliance of facility and simplifying the payment process in free-flow parking facilities and reducing the need to issue notices of noncompliance. More information about Autostart can be found here. PRRS’ main focus is making customer journeys and experiences in parking better while improving compliance with facility rules. With Autostart and the facility’s preferred payment provider, parkers have less hassle to perfectly choose parking times, payment providers have more successful payments, and landowners have improved compliant use of their facility. It’s a win-win-win for all parties! About PRRS Parking Revenue Recovery Services (PRRS) is the leading provider of fully-integrated parking compliance and customer support services to the parking and other industries. PRRS today provides services to over 600 parking locations and proudly represents national, regional, and local parking operators throughout the United States. Our client owners and parking operators use our monitoring and compliance services in all types of properties, including commercial lots and garages, municipal facilities, college and university facilities, airports, hospitals, commercial properties, and residential buildings. PRRS creates exceptional value for its parking operator clients through increased overall customer compliance, enhanced visibility into operating activity and usage, while delivering exceptional customer service. For more information, please visit https://prrsparking.com. About Paralign Paralign is a technology leader dedicated to creating smarter, more efficient parking solutions. With a focus on innovation, seamless integration, and user experience, Paralign delivers cutting-edge products that enhance mobility and improve operational performance for parking owners and operators worldwide, including commercial campuses, residential complexes, colleges and universities, industrial sites, resorts, and airports. For more information, please visit https://paralign.co.