Blogs

An unpaid parking citation may seem like a small issue. One violation. One driver. One unpaid fee. But parking professionals know unresolved citations rarely exist in isolation. Often, they're the first sign of a larger challenge that can affect an entire parking operation. When violations go unpaid, repeat offenses often follow. Drivers who face few consequences may keep ignoring regulations, occupying spaces meant for permit holders, visitors, patients, students, or employees.

Parking professionals operate at the intersection of policy, technology, and public expectations, yet one challenge continues to surface across the industry: when outcomes fall short, the blame often falls on frontline employees, even when the issue lies with the system itself.

Every organization experiences turnover, but there’s a particular kind of departure that leaves leaders with more questions than answers — the sudden resignation. When a long tenured employee leaves abruptly, especially after weeks of uncharacteristic quiet, it’s natural to wonder what happened beneath the surface.

This webinar argues that a leader's capacity is one of the most influential factors affecting team performance. When leaders become overloaded, their teams experience delays, confusion, and reduced engagement. Rather than viewing capacity management as self-care, the presenter frames it as an operational responsibility that directly impacts productivity, decision-making, employee retention, and overall organizational success.

Many municipal parking garage owners and operators focus on repairs only after problems become visible, by which point the damage is often expensive to fix. A proactive parking garage maintenance plan that includes regular parking garage power washing and parking structure cleaning can help prevent deterioration, improve safety, and significantly reduce long-term maintenance costs.

The July/August Ask the Experts question generated so many strong responses that not all could be included in one place.

It seems parking is always a problem in the mind of every driver as they approach their destination, including me, who knows that there is definitively no parking problem. It seems this tendency to think if we cannot park right in front of the place we are going then “without a doubt there is a parking problem!” When walking a few extra steps (i.e., a block or two) is good for us and is NOT a parking problem. This parking conundrum seems to have entered our minds instinctually from the time we started driving and convinces us we have the right to park in front of where we are going.

There are people you meet throughout your career who leave an impression because of what they accomplish. Then there are people like John Glodt, who leave an impression because of who they are. With the blessing of John's wife and family, I wanted to share the heartbreaking news that John passed away last week on July 1 after a courageous battle with an aggressive form of cancer.

It’s been a couple of months since our campus was thrust into a moment none of us were prepared for, and I’ve been thinking a lot about how the emotional landscape shifts with time. In the first days following the campus shooting, later defined a terrorist attack, everything felt sharp and disorienting — a kind of collective vertigo. Now, a couple of months later, the edges have softened, but the weight hasn’t fully lifted for me. It hasn’t disappeared. In many ways, it feels as though it’s settled quietly beneath the surface.

City budgets face unprecedented pressures as rising costs for services, infrastructure, and climate resilience collide with flat tax revenues and uncertain federal aid. Yet at the curb -- prime real estate contested by deliveries, ride-hailing, bikes, and parkers -- many municipalities leave millions in potential revenue uncollected. Fragmented payments, legacy meters, and siloed enforcement practices create massive revenue gaps.

Payments power nearly every part of the modern parking experience, from kiosks and gates to mobile apps and permits. But for many parking professionals, what’s happening under the payments hood remains a black box.

Attending my first IPMI Conference has reinforced one idea above all else: parking is no longer just about managing spaces—it’s about creating a complete mobility experience.