By Adam Feller, PTMP
As a Parking Operator, we pride our team on the ability to adapt over time and to be flexible with an ever-changing environment. Whether due to advances in the technology related to our parking operations or due to more specific needs and directives over time, we flex with the needs of our stakeholders. From the hiring process through training and development, we try to cultivate this concept with our teams and enrich in employees this sense of being flexible. Providing the team with project specific goals, to assist all to understand the soul of the project, we can try and help the team to understand the importance of adapting. Presenting those who may not like the idea of change with opportunities to experience more facets of the operation, to give employees the opportunity to see more than what is presented to them as the baseline of their job, we may enlighten and create more open-mindedness to change. We also pride ourselves that we have a dedicated and long-standing staff, who have seen change first hand, multiple times, and have adapted as needed to maintain value for the operation and for the self. For whatever reason that any individual may assign their self adaptability as their skill, we as leaders nurture that and lead by example.
Adam Feller, PTMP, is an Operations Manager for LAZ Parking. Adam can be reached at Afeller@lazparking.com.