Session Description: When we think about successful professionals’ key characteristics and traits, we often describe attributes associated with extroverts. In some settings, extroverts may be considered more charismatic and interesting or even smarter than their less talkative counterparts. How did we determine the superiority of extroverts… is this assumption accurate?
Introverts offer a unique perspective when planning or problem-solving, yet because they’re not always as outspoken as their extroverted colleagues, their quieter contributions may be overlooked. When problems arise, extroverts see “what is,” while introverts ask, “what if.” Finding a balance between action and reflection is essential if we are to create and sustain healthy organizations.
This session will review the traits and strengths attributed to introverts and extroverts and include information about the importance of establishing a healthy mix of styles to accomplish organizational goals effectively.
Objectives:
- Examine common attributes and strengths related to introversion and extroversion.
- Identify individual communication preferences.
- Review tips intended to help us leverage our strengths and recognize our challenges.
Presenters:
Cindy Campbell is the Senior Training and Development Specialist for the International Parking & Mobility Institute. With over 40 years of experience in law enforcement, parking, and transportation services, she brings comprehensive industry experience to the IPI Professional Development program. Campbell is a Past Board Chairman of IPMI. Before joining IPMI, Campbell served as Associate Director of Police for California Polytechnic State University.
Matt Penney, CAPP, is the Director of Parking and Transportation Services for Baylor University in his hometown of Waco, Texas. Matt earned a bachelor’s and master’s degree in education from Stephen F. Austin State University. His career in public transportation was well-rounded, with ever-changing challenges of regulations, logistics, and people. He currently serves on the board of the Texas Parking and Transit Association. As a Training Specialist for the International Parking and Mobility Institute, he has spoken with parking professionals across the country.
