IPMI & Member News
Lonetta Hanson, MPP, PTMP, is the Assistant Director of Parking & Transportation Services for the University of Minnesota. Find out why she earned her PTMP and how it’s impacted her career.
This presentation will show how our city, with the 4th highest population density in the country, was able to leverage real-time GEO mapping and virtual-parking technology to overcome staffing PEO shortages, improve parking compliance, operational efficiencies, and revenue and still boost PEO enforcement productivity.
Andrew Stewart, PTMP, is the Associate Director of Transportation and Parking Services for the University of California, Riverside. Find out why he earned his PTMP and how it’s impacted his career.
The evolution of Certified Administrator of Public Parking (CAPP) into Parking, Transportation & Mobility Professional™ (PTMP™) isn’t a gimmick—it’s growth. It isn’t just a rebrand—it’s a recognition that our industry continues to transform. CAPP was needed and right for its time. Times are different now, and it’s time for a credential that captures our diverse, dynamic work across the parking, transportation, and mobility sectors.
The homelessness crisis in America is real and has far-reaching economic and community impacts. Parking and mobility owners and operators are facing issues on both the operations and enforcement fronts, from people sleeping outside in and around the garages to those seeking shelter in automobiles using parking garages and lots as places to sleep for the night or longer to stay safe.
Stockholm and Sunnyvale, CA - EasyPark Group, a leading provider of digital parking and mobility solutions, and Google Cloud announced a strategic collaboration to support its multicloud strategy and advance its AI journey. By leveraging Google Cloud's AI technology, EasyPark Group aims to accelerate global expansion through intelligent automation, enhance operational efficiency, and drive innovation that transforms the mobility experience for users worldwide. "Our partnership with Google Cloud marks a significant step toward realizing our vision of creating more livable cities through technology. Together, we are redefining urban mobility—making it more convenient, efficient, and sustainable for users worldwide while enhancing employee productivity. As a product-led technology company, we are committed to delivering secure, modern solutions that address today's mobility challenges and drive the future of urban innovation," said Sandesh Bhat, Chief Technology Officer at EasyPark Group. In the initial phase of this partnership, EasyPark Group is leveraging Google Cloud's AI capabilities to streamline employee onboarding and to integrate employees from recent acquisitions. To address this challenge, the solution – built on Google Cloud's Vertex AI platform – uses Agent Builder to create an intelligent agent that serves as a companion for every employee. This agent provides instant access to information, guides individuals through onboarding processes, and facilitates the seamless integration of acquired team members. Using Gemini's advanced natural language processing and understanding, the intelligent agent can comprehend and respond to complex queries, including in multiple languages. It also offers personalized support and accelerates the learning curve for new and existing employees. This AI-driven approach helps enhance efficiency and improve the employee experience during the onboarding and integration phases of the employee's journey. "As we continue our growth path, we need an efficient AI solution that is personalized, efficient and scalable within multiple use cases. Google Cloud's AI capabilities, particularly Gemini 2.0 and Vertex AI Agent Builder, allowed us to create a seamless and intuitive experience that has significantly reduced onboarding time and improved employee experience," said Bhat. "This strategic alliance with EasyPark Group highlights the critical role of AI in driving operational transformation and workforce productivity." said Eva Fors, Managing Director of Google Cloud Nordics. "By providing EasyPark with flexible AI solutions, we're empowering the company to transform operational processes, enhance workforce productivity, and ultimately, deliver a superior experience to users worldwide. This collaboration is not just about streamlining onboarding; it's about setting the stage for long-term, AI-driven advancements that will redefine how cities manage mobility." This successful implementation marks the beginning of EasyPark Group's AI journey with Google Cloud, as it continues to explore the potential of AI to unlock new opportunities, make data-driven decisions, and accelerate global reach. About Google Cloud Google Cloud is the new way to the cloud, providing AI, infrastructure, developer, data, security, and collaboration tools built for today and tomorrow. Google Cloud offers a powerful, fully integrated and optimized AI stack with its own planet-scale infrastructure, custom-built chips, generative AI models and development platform, as well as AI-powered applications, to help organizations transform. Customers in more than 200 countries and territories turn to Google Cloud as their trusted technology partner. About EasyPark Group EasyPark Group is a global mobility platform with a vision to make cities more livable. Present in over 6,000 cities across more than 80 countries, the company simplifies parking and mobility worldwide. In 2024, EasyPark Group was recognized as one of Europe's fastest-growing businesses by Financial Times and Statista. And in January 2025, it expanded its scope by acquiring Flowbird. Together, the group is uniquely equipped to support cities' distinct needs with proven mobility solutions, and to create a global leading mobility platform where technology, data, insights, payments and user-choice make urban life easier for everyone.
IPMI announces the transition of its industry-leading CAPP credential to the Parking, Transportation & Mobility Professional™ (PTMP™) credential. This unprecedented transformation continues the IPMI mission to advance the parking, transportation, and mobility profession. The CAPP credential was created and named in 1991 by IPMI’s original predecessor organization, the Institutional and Municipal Parking Congress (IMPC), which eventually became the International Parking Institute (IPI). In 2018, the organization was renamed IPMI to meet the evolving needs of our members; it is in that same spirit of evolution that IPMI has reimagined our credentials. In spring 2024, IPMI completed a Job Analysis Survey. The results illustrated a gap between the knowledge, skills, and abilities that the CAPP role performs and the name of the credential. To better align this vital certification with the evolution of the position, IPMI closed that gap and transformed the credential with the creation of the PTMP certification. With this transition, the PTMP credential becomes the leading credential worldwide for parking, transportation, and mobility. Certification assures stakeholders (employers, regulators, consumers, and the public) that the credentialed professional has demonstrated superior industry-specific knowledge. Currently certified CAPP professionals will have several options for transitioning their credential, and all newly certified professionals will begin receiving the PTMP credential effective immediately. To learn more about the PTMP credential, please visit https://www.parking-mobility.org/capp-certification/. About IPMI The International Parking & Mobility Institute (IPMI) is the world’s largest association of professionals in parking, mobility, and transportation. IPMI works to advance the parking and mobility profession through professional development, certification, research and data collection, advocacy, and community building. With experts worldwide in dozens of specialties, IPMI helps parking, mobility, and transportation function efficiently so people, businesses, and communities can keep moving.
This self-paced eLearning course intends to educate anyone who interacts with customers in the parking, transportation, and mobility industry. This course was designed to offer basic conflict resolution knowledge to front line personnel, managers who interact with or manage those that interact with peers, co-workers, and customers.
Laura Lierz, CAPP, is the Vice President of Education & Municipal Services at Reimagined Parking. Find out why she earned her CAPP and how it’s impacted her career.
Organized by the European Parking Association (EPA) from its new base in Brussels, the 21st European Parking Conference & Exhibition is the next edition of the sector’s flagship biennial event.
Kevin Guilbault, CAPP, is the Deputy Director of Transportation and Parking Services at Princeton University. Find out why he earned his CAPP and how it’s impacted his career.
Meredith Garrett, CAPP, is the Interim Manager at Kent State University. Find out why she earned her CAPP and how it’s impacted her career.