Technology

Across the parking and mobility industry, I see leadership undergoing a quiet but significant shift. Traditionally, operational decisions were guided by experience, institutional knowledge, and field observation. While these remain valuable, today’s environment demands something more: evidence-based leadership.

This session highlighted the psychology of parking and technology's role in influencing driver behavior. Key topics included habit formation in parking patterns, the impact of pricing on demand, payment compliance rates, and the effectiveness of enforcement. The panelists shared experiences from their respective municipalities and universities, highlighting challenges and successes with technology implementation, such as sensor data, mobile payments, and digital signage. They also explored future trends in digital curb management and the potential for technology to improve convenience and compliance while addressing concerns about pricing and accessibility.

San Diego, CA — EnSight Technologies has announced the completion of a vision-based parking occupancy management and guidance system at Hocking Hills State Park in Logan, Ohio. The system is now live, providing real-time parking availability to visitors at one of Ohio’s most-visited natural destinations.

Automating Without Alienating in the Age of Generative AI

New York, NY - ABM (NYSE: ABM), a leading provider of facility, engineering, and infrastructure solutions, has been named to Fast Company’s prestigious list of the World’s Most Innovative Companies of 2026. This rare distinction for a facilities services company underscores ABM’s industry-leading shift toward data-driven, technology-enabled operations.

Plymouth Meeting, PA -Towne Park announced the evolution of its brand to Towne, reflecting the company’s transformation to an arrival through departure experience company that delivers exceptional parking and hospitality-focused solutions. In addition, the company introduced Nexity by Towne (Nexity), its fully integrated parking and mobility technology platform. By bringing together its best-in-class hospitality solutions and next-generation technology platform, Towne will deliver higher revenue performance, reduced operating costs, and exceptional service experiences that optimize asset value for clients across hospitality, healthcare, commercial, mixed-use, multifamily, retail, sports and entertainment, transportation, corporate, and municipal environments.

Why Vehicle Identification Must Go Beyond the License Plate

In this four-part Parkonomics series for Urban Land, Kevin Bopp, Bernard Lee, and Andrew Sachs, CAPP, examine how parking facilities must evolve to remain viable in a rapidly changing mobility landscape

Somerville, MA — At the annual New England Parking & Transportation Council Municipal Forum, Ken Wollins of Municipal Parking Services (MPS) shared how communities are using state-of-the-art technology to address illegal parking and transit rider safety.

During the webinar, panelists discussed current AI applications in parking and mobility operations, emphasizing that AI should be viewed as a tool rather than a complete solution, particularly strong in data processing, pattern recognition, and automation. They addressed challenges such as data privacy, regulatory compliance, and the need for human oversight, along with risks like AI hallucinations and the importance of accurate data inputs. The conversation highlighted AI’s growing role in customer service, appeals processing, revenue management, and development. Panelists also noted that while AI will increase productivity, it is more likely to create new opportunities than eliminate jobs. Looking ahead 3–5 years, they expressed excitement about AI’s potential but stressed the need for nimble partners and strong guardrails as the technology continues to evolve rapidly.

Chicago, IL & Leesburg, VA – Ocra, the first AI-powered Revenue Management System (RMS) and Global Distribution System (GDS) for hotel parking assets, and TrackMyShuttle, a leading real-time fleet visibility and operations platform for hotels, airports, and parking operators, announced a strategic partnership to transform the airport hotel parking experience. By combining Ocra’s purpose-built parking revenue management platform with TrackMyShuttle’s transparency-focused transit technology, the two companies provide a "white-glove" solution to the multi-billion dollar airport parking and ground transportation sector.