Enforcement

Boston, MA – The Boston Transportation Department (BTD), including the Office of the Parking Clerk, is upgrading its digital parking infrastructure with Passport, the most trusted technology partner for innovative curb management solutions. The initiative replaces Boston’s decades-old parking system with a unified, digital platform designed to streamline operations, enhance compliance, and improve service delivery for residents, businesses, and visitors. “As part of our commitment to modernizing city services and improving the day-to-day experience, this move makes parking in Boston simpler, fairer, and more efficient,” said Jascha Franklin-Hodge, Chief of Streets for the City of Boston. “From day one, Passport has worked hand-in-hand with us, learning the nuances of our operations and configuring its platform to support a data conversion of over 30 million records and facilitating the sharing of information across departments. Together, we’ve replaced a 40-year-old system of siloed tools with a flexible foundation that will let Boston embrace whatever the future of mobility brings, while giving residents a more transparent, accessible experience today.” “Our ability to deliver the best experience to our constituents relies on the hardworking teams in the city and technology systems that are reliable and secure,” said Santiago Garces, Chief Information Officer for the City of Boston. “Passport was an incredible partner in making the transition to our new system go smoothly. And, by insourcing the management of phones, network, and equipment, our DoIT team was able to save 42% of the annual costs that were previously outsourced to the previous vendor." Just 72 hours after replacing the city’s former vendor, Passport’s end-to-end platform processed more than $750,000 in payments. Since the launch, Passport has processed over $17 million in curbside payments. BTD teams have embraced the technology with speed, hitting 111% of the previous system’s digital activity and completing over 13,000 constituent-serving actions by day three, from appeals and residential permit approvals to citation payments and hearing scheduling. This rapid rollout and immediate impact highlight Passport’s ability to help Boston move faster, serve better, and deliver a seamless experience city-wide. As part of this system-wide upgrade, the highly used ParkBoston app has returned to its original provider, Passport. The app has been upgraded as a key part of the city’s broader digital parking system transformation. Passport’s integrated solutions bring together parking enforcement, permitting, mobile payments, and data management into a single platform, helping one of the largest American cities: Simplify permitting and ticket appeals with a user-friendly, mobile-accessible system Increase transparency around parking rules, notices, and fees Support better compliance and reduce administrative burden across city departments “Boston joins a growing list of cities rethinking how curb space is managed,” said Khristian Gutierrez, co-founder and CEO of Passport. “This collaboration exemplifies what Passport's platform was built for: partnering with forward‑thinking cities to simplify the complex work of managing the curb, with a solution that evolves alongside them. BTD leadership has a tremendous vision for its curbs, and we’re honored to stand by their side during this digital transformation. With our open, API-first platform as Boston’s new foundation, we’re excited for this journey together, helping the city stay ahead of mobility innovation and deliver a seamless, transparent experience for its community.” “In order to deliver such an ambitious and transformative project, the City of Boston engaged Accenture’s public service practice to provide services that included project management, training support, business process improvement, and change management. Tim Rogers, Managing Director in Accenture’s Public Service practice, said: "We’re proud to collaborate with the City of Boston to drive this significant transformation of its parking infrastructure. By leveraging digital technologies, we're helping to create a more efficient, user-friendly parking system that simplifies enforcement, permitting, and payment processing, ultimately enhancing the overall experience for residents, businesses, and visitors." Passport has processed over $4 billion in curbside payments and supports more than 800 municipalities and private operators across North America. Its platform touches one in five Americans through tools like digital permits, mobile parking payments, and citation management. For more information, including best practices and resources, visit https://www.passportinc.com/. About Passport Passport is the trusted technology partner for over 800 cities and private operators across North America, unifying paid parking, enforcement operations, and payment infrastructure into one platform. By simplifying how municipalities manage and monetize the curb, Passport empowers local leaders to boost compliance, unlock new revenue opportunities, and improve how people move around their communities. Passport helps cities thrive by delivering the tools and insights they need to meet evolving mobility challenges and create community-focused outcomes. Media Contact: Aimee Eichelberger (312) 952-1528 Passport@983group.com

The Town of Camden, Maine, known as the place “where the mountains meet the sea,” has officially launched the complete Park Loyalty platform, including Enforce Pro, Process Pro, and Permit Pro. Camden is one of New England’s most picturesque destinations, attracting thousands of visitors each year for its harbor, downtown, and outdoor recreation. With such a strong tourism presence, parking management is more than a convenience; it is a critical part of supporting local businesses, residents, and the visitor experience. By deploying the full Park Loyalty ecosystem, Camden now benefits from: Enforce Pro for smarter, fairer enforcement. Process Pro for streamlined citation processing and customer service. Permit Pro for a brand-new digital permit program, giving the Town new tools to manage curb space and demand. Together, these solutions create an integrated enforcement and permitting platform that improves compliance, balances parking demand, and provides greater convenience for users. This deployment also includes an integration with Flowbird (Arrive), including meters and their text payment platform, brought to Camden by Butts Ticket Systems (BTS). Park Loyalty is proud to welcome Camden to our growing customer community and looks forward to supporting the Town as it strengthens its parking management strategy in one of Maine’s most beautiful coastal settings. About Park Loyalty Park Loyalty makes parking software simple. Our Pro Solutions platform, including Enforce Pro, Process Pro, Permit Pro, and Rewards Pro, delivers enforcement, processing, permitting, and rewards solutions for agencies of every type. Whether you manage a municipality, university, transit authority, hospital, private operator, or any other parking operation, we offer the flexibility to be the right-fit solution.  We are leaders in omnichannel enforcement, supporting your operations whether enforcement is conducted by on-street patrolling officers, through mobile LPR vehicles, or within automated, frictionless parking facilities. Citations can be issued on the windshield, by ticket-by-mail, or as e-citations, it is all supported within the same platform. With proven rapid deployment, an ever-growing integrations partner network, and deep industry expertise, Park Loyalty ensures that no matter how you manage enforcement, we can support you.  By connecting frontline enforcement with back-office processing, permit management, and customer engagement, Park Loyalty empowers agencies to increase efficiency, strengthen compliance, and deliver measurable results for their communities. Learn more: parkloyalty.com

Glencoe, IL – The Village of Glencoe, Illinois, is partnering with Passport to upgrade its parking compliance operations. With Passport’s centralized platform, the village will unify enforcement, permitting, paid parking, and payment processing for both physical and digital transactions. Passport’s digital parking compliance and enforcement tools enable cities to collect evidence, issue warnings and citations, and deploy resources more effectively. The platform’s embedded payments solution also allows municipalities to manage, view, and reconcile all curb transactions in one system. In addition, the village will introduce Passport Parking, a mobile payment app that gives drivers a convenient way to pay for and manage their parking sessions remotely. Passport partners with municipalities nationwide to modernize and unify systems through a centralized solution. With expertise in seamless transitions and a focus on supporting local needs, the company helps communities thrive. Visit the company website to learn how Passport’s parking compliance platform streamlines on-street parking and enforcement operations for cities of all sizes. About Passport Passport is the trusted technology partner for over 800 cities and private operators across North America, unifying paid parking, enforcement operations, and payment infrastructure into one platform. By simplifying how municipalities manage and monetize the curb, Passport empowers local leaders to boost compliance, unlock new revenue opportunities, and improve how people move around their communities. Passport helps cities thrive by delivering the tools and insights they need to meet evolving mobility challenges and create community-focused outcomes. Media Contact: pr@passportinc.com

Chicago, IL — Umojo, a leader in smart city, parking, and security technology, announced the launch of NexShield, an AI-powered video surveillance platform that transforms parking security from passive recording to proactive prevention. Built on advanced computer vision and real-time AI analytics, NexShield not only detects suspicious activity—it deters it. “Most surveillance is reactive and labor-intensive,” said Rick Neubauer, Founder & CEO of Umojo. “With NexShield, we’ve built a proactive platform that deters crime and alerts the right people at the right time—helping operators respond faster, reduce risk, and create safer environments.” NexShield doesn’t just watch—it intervenes. High-visibility red/blue lights paired with audio alerts through on-site speakers act as strong deterrents, while AI behavior monitoring flags and escalates suspicious activity in real time. Alerts stream directly into the Umojo Command Center Platform for immediate action, reducing theft, vandalism, and loitering. Through the Umojo mobile app, alerts and notifications can also be sent instantly to facility managers or area rovers—with smart scheduling to ensure that managers are only notified when they are on duty, preventing alert fatigue and ensuring the right people always receive the right alerts. Why NexShield Is Different Audio & Visual Deterrence — Red/blue lights and on-site speaker alerts stop incidents before they escalate. Real-Time Command Center Alerts — Alerts feed directly into the Umojo Command Center Platform, where video is reviewed and escalated to the right team or authority for immediate action. Mobile App Notifications — Sends alerts to managers and rovers, with smart scheduling so only on-duty staff are notified. Video Forensics — Metadata-driven search for fast, precise incident review. Vehicle Fingerprinting (LPR) — Tracks vehicles to flag repeat offenders, stolen cars, and suspicious patterns. Face Detection — Identifies persons of interest and strengthens investigations. Best-in-Class Video Analytics — Advanced AI tools, including occupancy heatmaps, smoke and fire detection, crowd and fight detection, and vehicle break-in detection, deliver powerful insights for safety, security, and operations. Universal Compatibility — A true Swiss Army knife of surveillance, NexShield works with any camera system and across any security or monitoring application, from parking facilities to broader smart city environments. Availability NexShield is available now. To learn more or schedule a live demo, visit www.umojo.com or contact sales@umojo.com. About Umojo Umojo is a leader in smart city, parking, and security technology, delivering mobility platforms, contact center operations, data analytics, and network security that drive operational excellence and superior customer experiences. The Umojo Nexus Platform powers solutions for municipalities, parking operators, and businesses, delivering unmatched insights and control for on- and off-street parking and mobility. Learn more at www.umojo.com.

Just 10 miles north of downtown Los Angeles, the City of Glendale faces the same traffic pressures as many of its neighboring cities in LA County, making effective, data-driven parking enforcement essential. From managing turnover in in-demand commercial corridors to maintaining safe curb access for multi-modal transportation, parking plays a vital role in urban mobility. When Jesus Alvarez stepped into his role as Parking Services Supervisor for the City, he brought over a decade of enforcement experience across Southern California cities, and a clear mission: Enhance the City’s enforcement operations with efficiency by upgrading to a modern system, replacing the outdated legacy platform that had become unreliable. "We couldn’t even run basic reports with filters,” Alvarez recalled. “How are we going to provide exceptional customer service when we can’t make data-driven decisions with our enforcement resources?” Challenges before Park Loyalty The City’s enforcement team faced several critical challenges with their old system. Outdated citation software and handheld devices prone to freezing and other connectivity issues that disrupted day-to-day enforcement Rigid reporting tools with missing or unusable data Poor customer support and limited responsiveness Lack of vendor transparency during system outages or failures Inability to use “active” integrations “Updates felt like downgrades. We were stuck with an enforcement tool that just didn’t work for how we needed to operate,” says Alvarez. Time for a change: A platform designed for enforcement reality In previous positions, Alvarez had worked with Park Loyalty Founder and CTO Sriram Somanchi and was drawn to what a new technology partner might offer. Although Park Loyalty was a new company at the time, Somanchi brought extensive experience in parking enforcement, applying the most practical aspects of that experience to the startup from the outset. Glendale became one of the first cities to implement Enforce Pro®, Park Loyalty’s enforcement management solution, and as an early adopter, helped shape its initial product roadmap. What developed was more than just a vendor-client relationship; it was a true collaboration. “We all grew together,” explained Alvarez. “As one of their early cities, we were more than just a customer; we were a partner in what ended up being a truly mutual relationship. It was simple. We’d tell them what we needed, and they’d build it.” This approach is exactly what makes Jesus Alvarez an industry impact leader: someone whose vision and openness helped shape solutions that strengthen operations, benefit communities, and set new standards across the industry. Solutions delivered Customizable reports for vehicle inspections, signage audits, and equipment inventory Smartphone-based handhelds paired with Bluetooth printers for modular field use Real-time analytics and dashboards for officer performance tracking and supervisory management Fast hardware replacement when needed, and responsive support Reliable uptime and proactive monitoring tools that track performance across Park Loyalty and all integrated third-party technologies within the parking ecosystem Practical innovation that works: Operational and officer efficiency The move to smartphone-based handhelds allowed for quick swaps in the field, no reconfiguration required. This minimized downtime and aligned with Alvarez’s goals of operational efficiency. The team also saw improvements in field oversight and training. With Enforce Pro’s productivity reporting, Alvarez could monitor performance trends and provide specific coaching where needed. “If an enforcement officer takes 90 seconds to issue a parking citation while the team’s average is 60 seconds or less, supervisory staff can investigate the reasons behind this trend and offer appropriate support to our enforcement team.” A Technology-First Partner Built for the Future Park Loyalty is a technology-first company, and that shows in its prioritization of development resources. Built with modern architecture and an API-first approach, the Enforce Pro platform is designed for rapid development, scalable integrations, and long-term adaptability. They are more than just dependable. They embody leading-edge technology, unwavering client focus, and a proven track record of success. Alvarez values this commitment to reliability just as much as innovation. As new enforcement challenges arise, he knows the Park Loyalty team can adapt alongside him without the long delays or limitations experienced with many legacy providers. Real-Time Integration Across the Parking Ecosystem One of Glendale’s priorities was interoperability across its entire parking system. One of Enforce Pro’s greatest advantages for Glendale is its ability to pull data from across the City’s parking ecosystem, including: T2 Systems (parking meters) PayByPhone (mobile payments) License Plate Recognition (LPR tools) That means officers can check in real time whether a vehicle is paid or not, reducing errors and disputes. Alvarez also uses the Integrations Dashboard to monitor system latency and performance, making sure everything is in sync. “If latency spikes above a minute, we know something’s off. Whether it’s a meter issue or a network problem, we can catch it before it affects enforcement.” Results: Reliable Enforcement, Better Compliance Since implementing Park Loyalty, the City of Glendale has seen: Improved officer efficiency and uptime in the field Increased citation accuracy and fewer disputed tickets Greater trust and transparency through consistent data Faster response times for hardware and support needs A flexible system that evolves with operational needs And perhaps most importantly for Alvarez: he finally has tools that help him lead effectively. “Whenever we requested something, it was like VIP service. Whoever’s on the call is truly engaged: listening, taking notes, and making sure the issue gets fixed.” Final Word: Why Park Loyalty? Alvarez didn’t hesitate when asked if he’d recommend Park Loyalty to other cities. “Once they see it, they’ll see how easy and smooth enforcement can be. It just works. That makes all the difference.” Key Takeaways for Parking Leaders: Strategic partnerships with your vendors matter Flexibility and adaptability beat out flashy features Real-time integrations drive operational accuracy Data visibility enables better leadership and officer support A technology-first mindset is crucial for staying future-ready Contact Us If you're facing similar challenges or planning your next step in enforcement or citation processing, we’d love to help. Contact us to learn how Park Loyalty can support your goals with proven, scalable solutions. Email: info@parkloyalty.com Website: parkloyalty.com

Let’s face it, parking enforcement frequently serves as the least glamorous component of any parking operation.  Whether you or your team are dealing with a ticketed visitor misunderstanding payment requirements and options, irate delivery drivers occupying unauthorized zones, permitted and/or monthly parkers pursuing ‘creative’ parking methods, etc., our customer service and adjudications teams hear and read every excuse in the book and then some.  How can parking operators limit those related 1-star google reviews?  As service industry professionals, investing in routine educational training and team building exercises will prepare staff to serve as front line leaders actively promoting compliance with a high standard.  As an example, let’s look at contractor parking; these are workers performing essential duties on building projects throughout the campus which I work at, and contractors consistently rank high on the ticketing offender list. We often find that parking regulations and permitting options which are shared with project managers and coordinators, often do not make it to the worker in a concise and accessible way.  Below helps guide the enforcement team and provide contractors guidance with options: Customer Service oriented Parking Enforcement that is informative, approachable, and solution oriented Enforcement officer in-depth knowledge of territory, as well as parking availability Interacting positively with patrons Active listening, professional demeanor and communication, de-escalation Understanding and relaying of enforcement policies Providing information on daily parking or permitting rates, when applicable Knowledge of active events and construction projects impacting parking availability Parking Enforcement gets tough, but our staff prioritizing these techniques help make the operation come out on top. Zach Pearce, PTMP, is an Associate Director of Operations for Old Dominion University. Zach can be reached at zpearce@odu.edu.

As digital payments surge in ungated parking environments, ensuring clarity, consistency, and compliance has become more vital than ever. This white paper outlines key best practices for parking operators and payment providers to prevent consumer confusion and mitigate legal risk.

Ideal for parking leaders and city decision-makers, this session offers a practical blueprint for modernizing enforcement without overextending resources —with supporting insights from gtechna’s James Olivieri and SenSen’s Ben Pisch.

The Southeastern Pennsylvania Transportation Authority (SEPTA) is one of the largest transit systems in the U.S., serving nearly four million people across five counties in the Philadelphia region, with connections to Delaware and New Jersey. SEPTA operates an extensive network of regional rail, subway, trolley, and bus services, making it a critical mobility provider. For many commuters, their journey begins and ends at a SEPTA parking lot or garage, making it a crucial touchpoint in their daily routine. A smooth parking experience can be the difference between a stress-free commute and a missed train. As part of its mission to deliver safe, accessible, and dependable transportation, SEPTA manages parking at 138 facilities, including three garages and, with recent additions, 99 paid surface lots. Prior to 2024, SEPTA faced longstanding challenges in its commuter parking operations. Aging infrastructure, cash-only payments, and manual enforcement using slot boxes created long lines, limited compliance, and ultimately, revenue loss. While these issues predated the COVID-19 pandemic, they were further entrenched by a four-year moratorium on parking fees, which suspended revenue collection and delayed the necessary upgrades. As a result, a significant financial gap emerged. Today, revenue from paid parking and enforcement citations is helping to close that gap by supporting SEPTA’s core transit services, contributing to the upkeep of parking facilities, and reinforcing the agency’s broader goal of delivering reliable regional mobility. A 4-Year Moratorium, Manual Processes, and No Technology Prior to its upgrade initiative, SEPTA’s parking program lacked modern payment kiosks, mobile payment, enforcement technology, and real-time, integrated data: components that define today’s most efficient parking ecosystems. Without them, operations were slow, disconnected, and frustrating for both commuters and staff, resulting in missed revenue and a poor parking experience. The system relied on cash-only slot boxes at 84 lots, charging $1 per day. Enforcement officers issued citations manually and lacked the real-time evidence that technology provides to help determine when issuing a violation was appropriate. Meanwhile, administrative staff had no visibility into compliance levels, officer activity, or lot-by-lot performance, limiting their ability to monitor, support, or improve the program. Ken Kalczewski, SEPTA’s Director of Project Integration, helped lead the transition away from this outdated system. “From no enforcement technology, slot boxes, and no metrics to a high-tech enforcement system with Park Loyalty, it’s been a dramatic shift for us,” he said. Enforcement Modernization with Park Loyalty In 2024, SEPTA launched a comprehensive parking modernization initiative beginning with a competitive RFP process. The awarded vendor, Flowbird (now Arrive), was tasked with delivering a complete parking management ecosystem. As part of the integrated solution, Park Loyalty partnered with Flowbird and SEPTA to provide enforcement and citation processing technology through its Enforce Pro® and Process Pro® platforms. This combination equipped SEPTA’s team with the tools needed to issue citations efficiently in the field, supported by a back-office system for citation processing, compliance tracking, appeals, and payment resolution. The entire system was rolled out under the SEPTA Park brand, with phased deployment beginning in Fall 2024 and full enforcement operational by November. Officers were equipped with mobile handheld devices running the Enforce Pro application with integrated license plate recognition (LPR) technology to verify plate status in real time. Officers gained access to tools for digital chalking, image capture, GPS tagging, and on-the-spot validation of payment data. These features allowed officers to issue tickets with greater confidence and consistency, while also capturing the supporting evidence required for compliance and appeals. “The system is extremely user-friendly, and our officers were able to pick it up and master the application quickly. The efficiency gains have far exceeded expectations. Officers are writing tickets in around 27 seconds!”— Ken Kalczewski, Director of Project Integration, SEPTA On the back end, Process Pro manages citation data flow from the field through to resolution. This included automated notice generation, online adjudication, and payment portals. Together, the systems replaced SEPTA’s previously manual, fragmented approach with an integrated enforcement lifecycle. Park Loyalty’s team supported the rollout with on-site training, documentation, and timely responses throughout implementation. Their responsiveness, even to questions beyond the original scope, helped build trust and keep the project moving. “Marc and Kristen were fantastic,” says Ken. “Very professional and always responsive. When a problem arises, they’re on it immediately.” Challenge 4-year moratorium halted enforcement revenue collection Manual citation process and paper-only appeals No real-time data for enforcement or operations Little to no evidence to support citations or resolve disputes Manual reconciliation and slow, paper-based workflows Limited staffing and risk of slow system adoption Solution Enforce Pro and Process Pro implemented Mobile handhelds, printers, and online motorist portal Cloud-based back office with dashboards and reporting Photos, LPR matching, GPS tagging and timestamps Automated notices and online adjudication Phased rollout, on-site training and responsive support Impact Over $4M in parking and citation revenue collected in 7 months Tickets issued in ~27 seconds; most tickets resolved online Real-time insight into officer activity, lot performance Evidence capture improves accuracy and appeal outcomes Faster turnaround with fewer delays and simpler workflows Officers mastered tools quickly, full rollout in

Horseheads, NY – Duncan Solutions, LLC announces that the Philadelphia Parking Authority (PPA) has selected Duncan to oversee and operate the Authority’s parking violation management system and customer support services. The award was officially ratified at the PPA’s Regular Board Meeting on May 20, 2025. Since its initial award from the PPA in 2019, Duncan has served as the Authority’s parking violation management contractor. In that time, the company has helped bring many enhancements to the City’s program, including improved tools and systems for PPA staff and more convenient, online experiences for motorists. With this latest award, Duncan’s mandate greatly expands. The company is committed to delivering a comprehensive, innovative equipment and software solution, made possible through several strategic partnerships. At the forefront, Duncan will continue providing the back-end violation management system, using its proprietary AP+ platform. Park Loyalty will provide the officer enforcement application, along with parking asset management tools, kiosk management, and a back-end enforcement portal with geographic mapping, analytics, and performance reporting related to citation issuance. UR International (URI) brings its expertise as an industry leader in smart immobilization, towing, and auction solutions. PRWT Services will handle the motorist customer experience (CX) and back-office support including call center operations, lockbox services, data entry, and the management of integrated voice response (IVR) and other communication channels. “We are proud to be a trusted partner and advisor for the Philadelphia Parking Authority,” says James Kennedy, President & CEO of Duncan Solutions. “We look forward to building on our collective success, bringing even more innovation, efficiency, and safety to Philadelphia’s streets.” “Duncan’s response to the Philadelphia Parking Authority’s RFP met all our expectations in providing an excellent back-end system to support all the Authority’s current and future initiatives. As we expand further into our automated enforcement systems and quality of life issues that plague the residents of Philadelphia, Duncan has been a proven partner in the past and we believe they will be a great partner in supplying our future infrastructure need to support our on-street programs.” -Corinne O’Connor, Deputy Director of PPA About Duncan Solutions Duncan Solutions is a full-service transportation management company and a leading provider of parking and tolling management solutions. Duncan supports government and commercial clients with citation processing, debt collection, DMV registered owner identification, back-office transaction processing, omnichannel customer service center operations, and integrated on-street parking management solutions. For more information, visit duncansolutions.com. About the Philadelphia Parking Authority The Philadelphia Parking Authority (PPA) contributes to the economic vitality of Philadelphia and the surrounding region by effectively managing and providing convenient on-street parking and off-street parking in Center City garages, surface lots located throughout the city, and Airport parking. The PPA’s mission also includes the operation of the automated red-light and speed camera enforcement system, regulating taxicabs, limousines, transportation network companies, and other transportation-related activities. For more information, visit philapark.org. About Park Loyalty Park Loyalty provides omnichannel enforcement management software for parking agencies. Its Enforce Pro platform ensures accurate, well-supported citations through intuitive mobile tools for officers with precise LPR and complete evidence capture. Real-time integrations surface critical data in the field, while AI-driven reporting helps managers monitor performance and reduce disputes. For more information, visit parkloyalty.com. About UR International, Inc. UR International is a premier Texas-based software development and IT consulting group, renowned for delivering cutting-edge cloud driven software solutions and consultancy services to an impressive roster of public and private sector clients. For more information, visit urinternational.com. About PRWT Services, Inc. As a premier minority-owned company, PRWT is a high-performance provider of business process solutions, facilities management, and infrastructure support services to government and commercial markets. For more information, visit prwt.com. Media contact: Alexis VanDeventer avandventer@duncansolutions.com (414) 441-3693

In-Parking, a leading provider of AI-driven parking intelligence solutions, is proud to announce its latest partnership with the Fort Lee Parking Authority to modernize and optimize local parking operations using real-time data and cutting-edge analytics. This strategic collaboration is designed to elevate efficiency, enhance the parking experience, and empower Fort Lee with actionable insights to manage its parking assets more effectively. The Fort Lee Parking Authority will implement In-Parking SIGHT, a robust AI-powered analytics platform, to gain visibility into parking occupancy, turnover, and performance. By integrating SIGHT with existing mobile payment systems, enforcement platforms, revenue management tools, and other key technologies, the initiative will deliver a comprehensive view of Fort Lee’s parking ecosystem. Key Benefits of the In-Parking SIGHT platform for Fort Lee include: Real-Time Parking Insights: Optimize space utilization and improve availability for residents, businesses, and visitors. Faster Incident Detection: Proactively identify and resolve parking violations or system inefficiencies. Enhanced Revenue Forecasting: Use data to uncover new revenue opportunities and support future planning. Sustainable Operations: Reduce congestion and emissions by streamlining access to parking. Unmatched Reliability: Built on Microsoft’s trusted infrastructure, SIGHT ensures uptime and continuous access to critical data. “We’re excited to bring advanced parking analytics to Fort Lee,” said Hernani Goncalves, Executive Director of the Fort Lee Parking Authority. “This partnership with In-Parking reflects our commitment to innovation, data-driven decision-making, and delivering better service to the community. With real-time insights and predictive capabilities, we can more effectively manage demand, enhance enforcement, and plan for the future of mobility in Fort Lee.” Santiago Morales, CEO of In-Parking, added, “We’re honored to work alongside Hernani Goncalves and his forward-thinking team. Fort Lee understands the value of data in shaping smarter parking policy and improving day-to-day operations. Through this partnership, we are helping Fort Lee harness the full potential of its parking system while setting a benchmark for other cities across the region.” This initiative underscores Fort Lee’s commitment to embracing smart city technologies that support sustainable urban mobility, reduce friction for drivers, and lay the groundwork for future transportation improvements.