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At Your Service: A New Mindset for Enforcement
Parking enforcement is not a necessary evil but rather an essential service in the community. Learn to create a service mindset for enforcement personnel, identify areas to focus mindset changes, and explore the value of professionalism in the delivery of enforcement as a service to the community.
Shawn McCormick is Director of Parking Enforcement for the City and County of San Francisco. His varied experience includes Parking Enforcement Captain with LADOT, Parking Services Manager with the City of Beverly Hills, and Director of Operations for the ATVAM traffic enforcement program in Saudi Arabia’s Central region. He has held various task force positions with IPMI and the California Public Parking Association (CPPA). In 2008, he was honored by CPPA as its Parking Professional of the Year.