Equity Beyond Capital: A Reflection on What True Inclusion Means

When we talk about equity in our industry, the conversation often stops at financial support. But “Equity Beyond Capital” challenges us to go further. It reminds me that true inclusion is about access, mentorship, and shared knowledge, things that can’t always be measured in dollars. I’ve seen firsthand how transformational it can be when someone takes the time to guide a small or diverse supplier through the process, explaining how funding works, what lenders look for, or simply helping them navigate contracts and certifications. That kind of support doesn’t just help one company succeed; it strengthens our entire industry. As leaders, we have a responsibility to make space for others to learn and grow. Sharing what we know, our templates, lessons learned, and even our mistakes, create a ripple effect that reaches far beyond one project or partnership. Equity also means creating a sense of belonging. When smaller firms are included in conversations, planning, and innovation, we gain new perspectives that push us all forward. Inclusion is not a charitable act; it’s a strategy for sustainability and innovation. I believe our industry’s future depends on how well we nurture relationships, mentor emerging businesses, and build systems that value knowledge as much as capital. Because when more voices are heard and more people are empowered, we all rise together. Susan Cole is the Founder and CEO of Cole Ticket Solutions (CTS). Susan can be reached at susan@coletickets.com.


2026 Parksmart Advisor Training

Parksmart Advisors lead clients through the GBCI certification process for high-performing, sustainable parking structure design and construction.  Offered by the United States Green Building Council (USGBC) and Green Business Certification Institute (GBCI) alongside the suite of LEED rating systems, Parksmart is the only rating system dedicated to improving the quality and performance of parking structures.  As a unique building type, these structures offer unique opportunities to drive greater sustainability practices and outcomes at the intersection of parking, transportation, and mobility.  


2026 Parksmart Advisor Training

Parksmart Advisors lead clients through the GBCI certification process for high-performing, sustainable parking structure design and construction.  Offered by the United States Green Building Council (USGBC) and Green Business Certification Institute (GBCI) alongside the suite of LEED rating systems, Parksmart is the only rating system dedicated to improving the quality and performance of parking structures.  As a unique building type, these structures offer unique opportunities to drive greater sustainability practices and outcomes at the intersection of parking, transportation, and mobility.  


2026 Parksmart Advisor Training

Parksmart Advisors lead clients through the GBCI certification process for high-performing, sustainable parking structure design and construction.  Offered by the United States Green Building Council (USGBC) and Green Business Certification Institute (GBCI) alongside the suite of LEED rating systems, Parksmart is the only rating system dedicated to improving the quality and performance of parking structures.  As a unique building type, these structures offer unique opportunities to drive greater sustainability practices and outcomes at the intersection of parking, transportation, and mobility.  


Free Webinar: Best Practices for Winning Entries on the Professional Recognition Awards

Get all the details on the Professional Recognition Awards. We will review the categories, criteria, submission portal, and timeline, and we will also be joined by marketing communications expert Dorothy J. Verdon, CPSM, who will share information about what makes a great award submission.