IPMI Learning Lab:
Ticket By Mail and Automated Services as a Third Option
Presented by gtechna
Using Ticket By Mail and Other Automated Services as a Third Payment Option In Your Parking Technology Mix
Massachusetts Bay Transportation Authority (MBTA) has a blueprint for parking success and it starts with the customer.
In this session, you will learn about the MBTA’s customer-centric ethos and its current and future plans to continue to boost compliance, revenue, and customer satisfaction. All of this is achieved through data-driven technology, self-serve automated services as well as a systematic layering of technology to optimize adoption and long-term success.
