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Frontline Fridays: Effective Communication: The Importance of Active Listening
May 8, 2020 @ 2:00 pm - 3:00 pm EDT
Effective Communication: The Importance of Active Listening
Discuss effective communication methods and techniques that can be used when interacting with difficult customers.
Instructor: Cindy Campbell
Limited to 25 registrants.
$30 per attendee, or $75 for any three Frontline Friday sessions.