By Sean Glavin
Before he built parking technology, Sean Glavin spent nine years in the Army, including six as a Green Beret with the 5th Special Forces Group, the Army’s elite unconventional warfare unit. Green Berets deploy in small teams into ambiguous, high-stakes situations where decisions must be made with incomplete information. He came away with one conviction that outlasted the uniform: Nothing is ever finished; it is either being improved or neglected.
That mindset now shapes how he sees parking, and his argument is a pointed one. What holds most lots back, he says, isn’t technology. It’s thinking. Parking is one of the most dynamic businesses in commercial real estate, yet too many lots still run on a rate someone set years ago and never revisited. A lot that works is not the same as a lot that’s been optimized, and most operators can’t tell the difference.
In the full article, Glavin borrows the military’s planning discipline to show how operators can make better decisions without slowing daily operations, why a decision is worth nothing until it becomes a change the market can actually feel, and what one small, almost boring pricing adjustment revealed about the revenue a typical lot quietly leaves on the table.
Your lot may be working just fine. But Glavin makes the case that doing nothing is the most expensive decision an operator can make. Read the full article here.
Sean Glavin is the Chief Technology Officer at HAH Parking. He can be reached at sean.glavin@hahparking.com.