Agency Training Programs

Employees are an organization’s most valuable asset. An investment in staff training and education brings a high rate of return in job performance and satisfaction.   Meet IPMI’s skilled and experienced trainers.

IPMI can offer custom, online, agency-specific trainings on these topics for your staff.  Reach out to us and find out more. 

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Training for Frontline Staff

• Conflict Resolution

• Customer Service

• Parking Fundamentals: An Overview

• Industry Fundamentals: Best Practices for Parking & Mobility Programs

• Tactical Communication 101: Dealing Effectively with Difficult & Aggressive Behavior

• Tactical Communication 201: Setting the Tone through Effective Communication

• Vistelar Non-Escalation/De-Escalation Training

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Training for Leadership Development

• Change Management: The Human Factor

• Courageous Leadership

• Difficult Conversations: Giving and Receiving Feedback

• Effective Business Communication

• Implementing Organizational Change

• Motivating, Training and Coaching Your Team

• Strategic Process Development

• Understanding Group Dynamics

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For more information or to schedule training for your organization, please contact: Cindy Campbell, Senior Training & Development Specialist at campbell@parking-mobility.org.