Free Online Shoptalk: Frontline Staff – Challenges & Successes in the Time of COVID-19
Friday May 29, 2020, 2:00 pm – 3:00 pm ET
Pre-registration required to attend.
Free to all industry professionals
In response to the current pandemic, our frontline staff are tasked to carry out their work assignments in disruptive, creative and ever-changing ways. Interactions with customers, on-going process modifications, public expectations, as well as recognizing the need for self-care are all on the table for discussion.
Come prepared to network, ask questions, share your current experiences and learn from your peers during this interactive session.
Moderator: Cindy Campbell
Cindy Campbell, Senior Training & Development Specialist, International Parking & Mobility Institute. With over 35 years of experience in law enforcement, parking, and transportation services, she brings comprehensive industry knowledge and professional experience to the IPMI training program. Cindy is a Past Chairman of the Board for the IPMI and is credited as one of the founders of the Parking Matters® initiative. Prior to joining the staff at IPMI, Campbell served as Associate Director of University Police for California Polytechnic State University. She is now dedicated to providing staff training, motivation, and skill enhancement through IPMI onsite training programs.