Tag Archives: response

Free Online Shoptalk: Looking Back, Planning Ahead: Leaving 2020 in the Dust and Building a Better 2021, Moderated by Casey Jones, CAPP

Looking Back, Planning Ahead: Leaving 2020 in the Dust and Building a Better 2021, Moderated by Casey Jones, CAPP


December 16, 2:00 pm – 3:00 pm ET

To register, click here. 

Free to all industry professionals. Registration coming soon.

Join IPMI for our next online Shoptalk addressing the parking, transportation, and mobility industry’s response and recovery planning. Open to all, join us for discussions centered on best practices, next steps, and the challenges ahead.


Shoptalk Summary 

How can we hit the ground running to make 2021 a year of recovery and rebounding for parking and mobility?  We have provided a deep dive into data and takeaways from the IPMI Industry Response & Recovery Benchmarking Survey; now it’s time to shift our mindset.

Let us know how decisions are being made, what you and your team need now, and how the industry is responding in every sector.  Share your plans and hear what other organizations are doing to plan for the year ahead.

This conversation will be solutions-based.  Bring your progressive, innovative, and inspired ideas and concepts to share with the IPMI community to create a more vibrant and adaptable transportation and mobility ecosystem.

Submit your questions and thoughts for the discussion on the registration page.


Casey Jones, CAPP, DESMAN

Casey Jones, CAPP, is a recognized transportation and parking industry leader with more than 24 years of industry experience overseeing parking and transportation programs in the Pacific Northwest and at the University of Colorado and Boise State University.  He’s spent the past 10 years providing consulting and project management services to universities, cities, and hospitals, focusing on improving customer satisfaction, operational effectiveness, and financial performance.  His public and private sector operational experience complement his strong project management skills and experience.  He joined DESMAN in August 2019. He is a past chairman of the Board for the International Parking & Mobility Institute (IPMI). He serves on the Accredited Parking Organization (APO) Board of Directors and is a Board Director for the California Public Parking Association and Pacific Intermountain Parking and Transportation Association.

Free Online Shoptalk: From Disruption to Adaptation: Legal and Policy Implications for Cities and Transit in the Wake of COVID-19

From Disruption to Adaptation: Legal and Policy Implications for Cities and Transit in the Wake of COVID-19

Download the Shoptalk here.

Dive into relevant data and takeaways from the IPMI Industry Response & Recovery Benchmarking Survey. Discuss observations and recent trends, and examine how mobility system shifts are creating challenges to existing municipal legal and policy structures. Explore how decisions are being made, what’s needed now, and how cities are responding. This Shoptalk will focus primarily on municipalities and public agencies, and all are welcome to attend.


Our Moderator

Kathryn Hebert, Director Transportation, Mobility, and Parking, City of Norwalk, CT


Kathryn is a strategic visionary leader bringing together the best ideas and people from public and private sectors to innovate and transform communities. For over 30 years, she has been instrumental in the resurgence of Norwalk, Connecticut, with changes made possible by reimagining transportation, parking, mobility, and all supporting components. Equally adept at managing the business of government, enlisting resources, and partnering with private sector organizations to achieve goals. Kathryn is currently the Director of Transportation, Mobility, and Parking for the City of Norwalk, Conn. As a critical part of the City of Norwalk Economic Development Team, she directs the City’s Transportation, Mobility and Parking Department providing oversight, leadership and management to create and implement convenient and safe mobile connectivity between neighborhoods, business districts and major transportation hubs through coordinated planning, engineering, operations and community collaborations. She is an elected member of the IPMI Board of Directors and is the Immediate Past President of the New England Parking Council.

Free Online Shoptalk: Planning for What’s Next: Roadmap to Recovery the Parking, Transportation, and Mobility Industry

Planning for What’s Next: Roadmap to Recovery the Parking, Transportation, and Mobility Industry

Download the Shoptalk here.

Join IPMI for our next online Shoptalk addressing the parking, transportation, and mobility industry’s response and recovery planning. Open to all, join us for discussions centered on best practices, next steps, and the challenges ahead.

Our moderator for this shoptalk:

Carmen Donnell, CAPP, Vice President, Sales, West

Carmen brings more than a decade of parking, transportation, and mobility industry experience alongside a keen interest in relationship management. Carmen is a respected sales leader and an active participant in many industry organizations. As such, Carmen prides herself in viewing parking solutions from the client’s perspective. She has the knowledge and background to customize operations to serve any need. As VP, Sales, West, Carmen is responsible for functional aspects and members of the sales team in the central and western US, and Canada. Working closely alongside the CEO, the VP, Sales, East, and other operative departments at PayByPhone, Carmen’s top focus is to deliver results that are aligned with PayByPhone’s overall growth strategy.

Free Online Shoptalk: The Leading Edge – Response, Reopening, and Recovery for the Parking, Transportation, and Mobility Industry

Download the Shoptalk here.

Join IPMI for our next online Shoptalk addressing the parking, transportation, and mobility industry’s response and recovery planning. Open to all, moderator Gary Means, CAPP, will lead the group in discussions centered on best practices, next steps, and the challenges ahead.

We understand this is an extremely busy time and will record the online shoptalk and distribute to all members and colleagues. If you have a question or would like to share something that has worked for your organization in advance, please email Fernandez@parking-mobility.org.


Gary A. Means, CAPP, Executive Director, Lexington & Fayette County Parking Authority

Gary is a Certified Administrator of Public Parking (CAPP) with a BA in Broadcasting from Eastern Kentucky University. Gary is a member of the International Parking & Mobility Institute Board of Directors and Chair Elect on their Executive Committee. Locally, Gary serves on several boards/committees including Lexington Area MPO Bike Pedestrian Advisory Committee, Town Branch Park Partners and Downtown Lexington Partnership. In 2000, he received Downtown Lexington Corporation’s “Outstanding Individual” Award. Gary has worked in the parking industry for over 25 years in both the public and private sectors. Gary and his wife Melissa have two children and three grandchildren.